40 IT Support Specialist jobs in Qatar

• Test and evaluate existing network systems.
• Perform regular maintenance to ensure that networks operate correctly.
• Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems.
• Responsible for a variety of recovery tasks (e.g., installing and testing replacement hardware and software, keeping customer apprised of work status).
• Work often as part of a team of technicians to resolve high-priority situations; work independently on routine (lower-priority) problems.
• Work well in high-pressure situations (e.g., computer or system shutdowns).
• Train users in how to use new hardware, software; use new features of existing software; etc.
• Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management.

• Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management.
• Certifications: Microsoft Certified: Azure Administrator, Microsoft Certified: Cybersecurity Architect / Solutions Architect, Cisco Certified Network Associate (CCNA), Microsoft 365 Administrator

Responsibilities

• Test and evaluate existing network systems.
• Perform regular maintenance to ensure that networks operate correctly.
• Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems.
• Responsible for a variety of recovery tasks (e.g., installing and testing replacement hardware and software, keeping customer apprised of work status).
• Work often as part of a team of technicians to resolve high-priority situations; work independently on routine (lower-priority) problems.
• Work well in high-pressure situations (e.g., computer or system shutdowns).
• Train users in how to use new hardware, software; use new features of existing software; etc.
• Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management.

• Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management.
• Certifications: Microsoft Certified: Azure Administrator, Microsoft Certified: Cybersecurity Architect / Solutions Architect, Cisco Certified Network Associate (CCNA), Microsoft 365 Administrator

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The Level 1 IT Application Support Specialist is responsible for providing first-line support for business-critical applications. This role involves troubleshooting user issues, resolving incidents, escalating complex problems, and ensuring smooth operation of software systems used across the organization.

Role Accountabilities

• Respond to and resolve application-related support tickets in a timely manner.
• Provide technical assistance to end-users via phone, email, or ticketing system.
• Troubleshoot software issues and escalate unresolved problems to Level 2/3 support or vendors.
• Monitor application performance and report anomalies.
• Assist with user account setup, permissions, and access control.
• Document issues, solutions, and standard operating procedures.
• Support application rollouts, updates, and testing.
• Collaborate with IT teams to ensure system stability and user satisfaction.

Knowledge, Experience & Qualifications

• Diploma or Bachelor's degree in Information Technology, Computer Science, or related field.
• 1-2 years of experience in IT support or helpdesk environment.
• Familiarity with enterprise applications (e.g., ERP, CRM, HRIS).
• Good Knowledge of Microsoft Applications
• Basic understanding of databases, networking, and operating systems.
• Strong problem-solving and communication skills.
• Customer-focused mindset with attention to detail.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology, Analyst, and Customer Service
• Industries Retail Motor Vehicles, IT System Operations and Maintenance, and Oil and Gas

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Overview

Join to apply for the Armed Counterintelligence Support Specialist role at JCTM .

The Challenge: The complex and evolving global security environment demands the expertise of Counterintelligence (CI) professionals who can support critical operations both in the field and at strategic levels. As an Armed Counterintelligence Support Specialist with JCTM, you will provide direct support to military and intelligence operations, ensuring the success of mission-critical tasks. Whether at the mid-level or senior level, your contributions will enhance national security and bolster operational effectiveness.

Location: Qatar

As an Armed Counterintelligence Support Specialist, you will engage in essential CI missions, such as conducting interviews, screenings, and investigations, while advising leadership on matters critical to mission success. Depending on your experience level, you will either manage tactical CI operations or take on a senior leadership role in coordinating CI activities across multiple theaters of operation.

You will utilize advanced CI systems, databases, and technologies such as PCASS, CELLEX, BI2R, TCOP, and HOT-R to drive effective CI operations. Your expertise in these systems will support both mid-level and senior-level tasks and contribute to the success of each mission.

Working alongside intelligence experts from multiple disciplines, you will sharpen your skills in CI, network analysis, and intelligence reporting. Senior specialists will also develop leadership skills by guiding and mentoring junior personnel.

At JCTM, your growth is our priority. We offer a collaborative work environment where you’ll have the opportunity to advance your career, enhance your skills, and take on new challenges in intelligence operations. Supported by mentorship and a commitment to professional development, your role with JCTM will enable you to expand your impact.

• TS/SCI eligibility clearance.
• At least six years of experience with former MOS 35L, 351L, 97B, 35E, civilian 1810/1811/0132, or other service equivalents (e.g., USAF 7S071, USMC 0211).
• If MOS 35M, 351M, or 97E, or USAF 1N791, waiverable with at least three years of experience as a Junior Screener.
• Operational Skills:
  • Three years of experience coordinating operations.
  • Knowledge of Army/Joint CI procedures, doctrine, and practices.
  • Deployment experience and ability to work with interpreters.
  • Proficiency in interview and solicitation techniques.
  • Experience writing military reports and handling sensitive information.

• TS/SCI clearance.
• At least eight years of experience with former MOS 35L, 351L, 97B, 35E, or other service equivalents (e.g., USAF 7S091, USMC 0211).
• If MOS 35M, 351M, 97E, or USAF 1N791, waiverable with at least two years of experience as a mid-level CISS.
• Operational Skills:
  • Five years of experience coordinating operations.
  • Knowledge of CI procedures, regulations, and legal limits.
  • Proficiency in briefing senior leadership and managing CI operations at a strategic level.
  • Experience in advanced CI analysis, data mining, and handling DoD common intelligence systems.
  • Proven experience supporting CI operations and reviewing intelligence reports.

• Associates Degree or government CI credentialing course (CISAC or equivalent).
• Familiarity with Dari or Pashto language and Afghan culture.
• DSDC Qualification and Tactical Deployment CI experience.

• Bachelor’s Degree.
• Strong knowledge of foreign cultures within the Area of Responsibility (AOR).
• Familiarity with advanced CI systems and databases.
• Tactical Deployment CI experience and management experience.

Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. TS/SCI clearance is required for both levels.

JCTM is an Equal Opportunity Employer that empowers our people to fearlessly drive internal and external change while supporting the safety and security of our great nation.