61 IT Support Specialist jobs in Qatar

We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Our vision is to make QIC group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QIC app, we empower customers to manage their needs anytime and anywhere.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.

We’re looking for a Middle Technical Support Specialist to provide L1–L2 support to internal employees with technical issues, managing accounts and access in company systems, and helping maintain IT infrastructure. This role provides an opportunity to learn/develop skills in IT infrastructure, and gradually grow into automation and DevOps.

• Provide first- and second-line technical support to colleagues, ensuring timely resolution of requests and issues
• Administer user accounts, groups, and permissions within Google Workspace
• Manage support requests via email and ticketing systems (e.g., Jira, Freshdesk)
• Execute basic tasks related to VPN configuration, access management, and account migrations
• Contribute to task automation by developing scripts and configuring systems
• Collaborate with the IT Infrastructure and DevOps team to support daily operations and projects

• At least 2-3 years of experience as a 1st and 2nd-line Technical Support Engineer
• Basic knowledge of Linux command-line tools, with willingness to expand expertise
• Understanding of networking fundamentals, access controls, and VPNs at a basic level
• Strong interpersonal and communication skills, with a structured and user-focused approach to support
• A proactive problem-solving attitude, demonstrating a willingness to learn and take initiative
• Interest in DevOps, IT infrastructure, or systems administration as a career path

• Long-term service agreement contract with QIC
• We are diverse – our digital nomads work remotely from 25 different countries
• Payment in US dollars monthly to your bank account using SWIFT
• Full-time remote, work schedule: 5 days per week, Sunday to Thursday
• Vacation policy: Qatar Holiday Calendar, 20 workdays of vacation, and 10 sick days
• Performance reviews are conducted twice a year, with the possibility of a raise in March and September
• Potential opportunity to apply for a Qatar ID and relocation to Doha, Qatar

Quality healthcare, wherever you are in the world—with up to $1,500 in dental coverage included.

Master communication. Learn English, Arabic—or any second language of your choice.

Wellbeing isn’t optional. Get access to services like Yasno—with 70% covered—and recharge with 3 extra Mental Health Days each year.

We’ll guide you through the complexity of local and international tax rules.

Your growth is our shared goal. We’ll support it with $600/year for additional courses, plus internal workshops.

Join our Strava club for weekly motivation, coaching, and marathon support.

Get paid in USD, EUR, or AED—whichever fits your setup best.

Enjoy generous vacation time, paid sick leave, and bonus days for years of service.

We are open to working with new stacks and technologies that can help us build the best solutions on the market

Job summary and key responsibilities

Job summary:

We are seeking dedicated and reliable Support Staff to assist during the upcoming FIFA events.

Contract 3 months duration.

The team will be responsible for providing on-site support operations. Support Staff will play a critical role in ensuring smooth event operations by addressing technical issues, troubleshooting, and coordinating with the technical team for timely resolution.

In addition to providing direct technical support, team members will be actively involved in pre-event setup, testing, and deployment, as well as monitoring and reporting performance throughout the event.

Contribution will be essential in maintaining the accuracy and reliability of entry operations, improving the overall spectator and staff experience, and ensuring the successful delivery of event logistics.

Key responsibilities:

* Provide frontline support during the event.

* Troubleshoot and resolve basic technical issues on-site.

* Escalate unresolved technical problems to the lead or tech team.

* Monitor system performance to ensure uninterrupted operations.

* Assist with system usage as needed.

* Maintain proper reporting of issues and solutions provided during shifts.

* Support pre-event setup and testing of systems.

* Participate in pre-event training sessions to understand system functionalities.

* Distribute, collect, and track related system equipment before and after shifts.

* Ensure system equipment are fully charged, connected, and operational at all times.

* Provide guidance and reassurance to end-users when technical issues arise.

* Report recurring technical or operational issues for continuous improvement.

* Contribute to post-event debriefs by sharing observations and lessons learned.

Work interactions

Internal relationships:

Works closely with the Event Operations Team Lead and

Technical Support Team for guidance, escalations, and

coordination of system-related issues.

External relationships:

Interacts with event personnel to provide

assistance & management with operations

when technical issues occur.

Financial Responsibilities

 No direct financial authority.

Accountable for the proper use, care, and return of materials assigned during shifts.

Work conditions

* Flexibility to be available at headquarters, in the field, or at official event sites.

* Event-based role with occasional site visits and training sessions if required before the start

of the event.

* Flexible working hours, including evenings, weekends, and holidays during event periods.

* Requires an active presence and may include physically demanding responsibilities

Qualifications, experience and skills

Education and certifications

minimum college education is required.

Minimum 5+ yrs Exp need

echnical certifications in service management/ITIL are an advantage.

dditional training and experience in customer service, event operations, or technology support is preferred.

Experience and skills

* Prior experience in event operations, IT/device support, or customer service is an advantage.

* Basic knowledge of troubleshooting systems.

* Ability to perform device setup, testing, and monitoring in high-demand environments.

* Strong communication and teamwork skills, with the ability to coordinate effectively under

pressure.

* Ability to remain calm, professional, and solution-focused during unexpected technical issues.

* Good reporting and documentation skills to log technical issues, resolutions, and handovers.

* Flexibility and adaptability to handle dynamic event conditions.

* Bilingual Arabic & English preferred.

Responsibilities

• Administer and maintain the Zoho One suite, including all 42+ applications, ensuring optimal performance and integration.
• Manage the print management server, handling configurations, user access, and troubleshooting print-related issues.
• Oversee the access control system, manage user access, schedules, and ensuring system security.
• Administer the digital signage system, creating and scheduling content for display across multiple branches.
• Manage the Microsoft 365 SharePoint environment, controlling user access and permissions for organizational documents.
• Administer NitroSign and Adobe Sign applications, managing electronic signatures and document workflows.
• Provide technical support for Microsoft Office applications, including troubleshooting and user assistance.
• Diagnose and resolve Wi-Fi and internet connectivity issues, ensuring network stability for all users.
• Manage LAN and WAN issues, maintaining network infrastructure across multiple locations.
• Provide L2/L3 technical support for software applications and infrastructure, resolving complex technical problems.
• Assist with the installation and configuration of desktop applications for user workstations.
• Manage IT support for clients in the coworking space, including network access, printing, and scanning.
• Perform webmaster duties for the parent company's server, managing cPanel accounts, DNS, domain names, and ensuring security and uptime.
• Manage and maintain WordPress websites, ensuring website functionality and security.
• Provide AV and presentation support for events and meetings, ensuring smooth operation of equipment.
• Administer the IP telephone system, managing phone configurations and troubleshooting issues.
• Manage IT operations across four branch locations, ensuring consistent support and network stability.
• Assist with annual IT budget preparation, comparing budgets, and managing contractor expenses.
• Lead IT infrastructure projects for new offices or expansions, overseeing contractor work and project completion.

Overview

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.

• Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.

• Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.

• Responsible for customer account health and providing world class customer support.

• Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.

• Develops, prepares and delivers presentations to customers and internal organizations.

• Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.

• Uses multiple Boeing systems in a fast-paced environment.

• Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.

• Responds to customer inquiries and facilitates delivery problem resolution.

• Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.

• Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.

• Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.

• Monitors and shares key performance metrics with customers and internal partners

• Interfaces with customers and internal Boeing resources.

• Experience in the Aerospace industry

• Understands supply chain process

• Experience developing presentations for and presenting to executive leadership

• Strong communication and problem-solving skills

• Ability to work and collaborate cross functionally across multiple organizations

• Eager to learn and grow

• Ability for minimal travel domestically and internationally

• SAP knowledge

• Engineering / Technical experience

• Account management, customer support experience

This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities

Applications for this position will be accepted until Oct. 11, 2025

This is not an Export Control position.

Relocation assistance is not a negotiable benefit for this position.

Employer willing to sponsor applicants for employment visa status.

Not a Shift Worker (Qatar)

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

We're looking for a motivated and customer-focused IT Support professional to join our team. This role involves providing technical help and support to end-users throughout the organization, ensuring smooth operation of all IT systems and hardware.

Job Type: Full-time

Pay: QAR2, QAR4,000.00 per month

Job Description

• Administer and maintain the Zoho One suite, including all 42+ applications, ensuring optimal performance and integration.
• Manage the print management server, handling configurations, user access, and troubleshooting print-related issues.
• Oversee the access control system, manage user access, schedules, and ensuring system security.
• Administer the digital signage system, creating and scheduling content for display across multiple branches.
• Manage the Microsoft 365 SharePoint environment, controlling user access and permissions for organizational documents.
• Administer NitroSign and Adobe Sign applications, managing electronic signatures and document workflows.
• Provide technical support for Microsoft Office applications, including troubleshooting and user assistance.
• Diagnose and resolve Wi-Fi and internet connectivity issues, ensuring network stability for all users.
• Manage LAN and WAN issues, maintaining network infrastructure across multiple locations.
• Provide L2/L3 technical support for software applications and infrastructure, resolving complex technical problems.
• Assist with the installation and configuration of desktop applications for user workstations.
• Manage IT support for clients in the coworking space, including network access, printing, and scanning.
• Perform webmaster duties for the parent company's server, managing cPanel accounts, DNS, domain names, and ensuring security and uptime.
• Manage and maintain WordPress websites, ensuring website functionality and security.
• Provide AV and presentation support for events and meetings, ensuring smooth operation of equipment.
• Administer the IP telephone system, managing phone configurations and troubleshooting issues.
• Manage IT operations across four branch locations, ensuring consistent support and network stability.
• Assist with annual IT budget preparation, comparing budgets, and managing contractor expenses.
• Lead IT infrastructure projects for new offices or expansions, overseeing contractor work and project completion.

Skills

• Highly skilled and versatile IT professional with expertise in application support, system administration, network maintenance, and software development.
• Proven ability to manage a wide range of software applications and hardware systems, while providing exceptional technical assistance to both internal and external stakeholders.
• Adept at handling complex IT projects, budgeting, and ensuring seamless IT operations across multiple locations.
• Knowledge in programming languages such as Python, PHP, JavaScript and MySQL, PostgreSQL databases to implement middleware solutions for integrations.

Education

Information Technology, Information Systems, Computer Science, Computer Engineering or related field

Job Details

Job Location

Doha, Qatar

Company Industry

Real Estate

Company Type

Employer (Private Sector)

Job Role

Information Technology

Employment Status

Full time

Employment Type

Employee

Preferred Candidate

Career Level

Mid Career

Residence Location

Qatar

Gender

Male

Degree

Bachelor's degree