287 IT Support Specialists jobs in Qatar

Nair Systems
is currently looking
IT Helpdesk Support Engineer
for our
Qatar
operations with the following terms & conditions.

Required Skills and Qualifications

• Bachelor's degree in Computer Science, or a related field

• Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure

• Minimum 2 year of hands-on experience Microsoft Client and server platforms as a

helpdesk technician

• Effective communication skills in both written and verbal forms

• Mandatory: Fluent Arabic & English speaker

Key Responsibilities

• Serving as the first point of contact for customers seeking technical assistance over

the phone or email.

• support users on a functional level, by offering guidance on how to use systems and

equipment.

• Performing remote troubleshooting through diagnostic techniques and pertinent

questions.

• Performing on-site installations and support.

• Install and configure Windows and other desktop software.

• Configure and manage connectivity and storage

• Maintain Windows

• Protect devices and data

• Deploy Windows client

• Manage identity and access by creating and maintaining AD users.

• Manage compliance policies and configuration profiles

• Manage, maintain, and protect devices

• Manage apps

• Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors,

Printers, etc.)

• Rollout patches.

• Assist in person or remotely in the resolution of support issues among company sites

to ensure timely distribution of knowledge and positive impact on user satisfaction

• Maintain printing systems and assist with network printer system maintenance

C1-Internal

• Maintain backup system and processes.

• Research, resolve, and respond to questions received via telephone calls, e-mail,

walk-ups, open submitted tickets and callbacks in a timely manner, in accordance

with current procedures

• Acquire and maintain current knowledge of relevant product offerings and support

policies in order to provide technically accurate solutions to customers

• Maintains records of daily communication transactions, problems, remedial actions

taken, and installation activities by creating and updating the required tickets.

• Work effectively and professionally with other team members, learns from and

shares knowledge with others.

• Escalate irresolvable issues to Engineers, advanced support or vendor support.

• Identify and resolve problems of basic scope using proper tools and techniques

Offers suggestions for process improvements in the helpdesk area.

• Applies basic standards and procedures to accomplish tasks including learning how

to use and apply applicable technologies.

• Manage and Operate the ManageEngine Suite ServiceDesk Plus and EndPoint Central

• Has helpful customer service-oriented personality and enjoys interacting with and

helping others.

Joining time frame:
2 weeks (maximum 1 month)

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest

Overview

In this role, you will provide technical assistance, support, and maintenance for computer systems, software and hardware, and related environments by analysing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support.

• Candidate must know ITIL - ITSM framework process and experience
• Provide helpdesk support and resolve problems to the end user’s satisfaction
• Monitor Service Desk for tickets assigned to the queue, process first in first out based on priority, monitor, respond quickly and effectively. Via “Phone, Email and Chat”
• Report issues to the Service Desk for escalation
• Follow the internal standard policy and procedure, keep update all Documentation
• Utilize and maintain the helpdesk tracking software for maintaining inventory of all equipment, hardware, and software licenses as well as must know end of life products
• Assist with onboarding of new users
• Install, test, and configure new workstation devices, peripheral equipment and software
• Perform timely workstation hardware devices and software upgrades as required
• Well knowledge/experience with Windows clients & MAC clients, basic knowledge for Windows servers and Linux
• Well knowledge/experience with Office 365 products support for end users, Word, Excel, PowerPoint, MS Teams, OneDrive, Visio, and Project management
• Mail configuration for end users; Outlook configuration; domain users and non-domain users; and corporate email configuration
• Support for all types of mobile devices (phones, tablets, iPad); corporate email configuration and Wi-Fi setup
• Local & Network printer setup
• Meeting room setup for conference & meeting; familiarity with conference software (e.g., Skype) and how to use smart TV, etc.
• IP phone configuration support
• All Adobe products basic knowledge (Adobe Reader, Adobe Creative Cloud, Flash Player)
• Strong knowledge of Antivirus or Endpoint security
• During offboarding, back up user data
• CCTV management
• Understand network VLAN & subnetting
• Basic experience with Java product knowledge
• Multiple browser experience
• Willingness to stay late for tasks or pending work as required
• Access control system knowledge: creating users and adding permissions
• Hands-on experience with troubleshooting and training other staff
• Writing, editing, and revising training manuals for new and updated software and hardware
• Requesting feedback and/or monitoring calls and other methods to improve training methods
• Running reports to analyze common complaints and problems

• Educational certification bachelor’s degree in computer sciences
• 3-5 Years of Experience
• Certification in the same field (Preferable)

Job Purpose:

The Customer Service Executive is responsible for acting as the primary point of contact between clients, tenants, and the facility management team. The role involves handling service requests, complaints, and inquiries while ensuring timely resolution and maintaining high levels of customer satisfaction.

Key Responsibilities:

• Handle incoming calls, emails, and service requests from clients and tenants promptly and professionally.
• Register complaints, maintenance requests, and service inquiries in the company CRM.
• Follow up with relevant departments to ensure timely resolution of requests.
• Provide accurate information about facility services, schedules, and procedures.
• Coordinate with the maintenance, security, and other FM teams to address client issues.
• Escalate unresolved issues to the Facility Manager or concerned department for immediate attention.
• Maintain and update service request logs, feedback reports, and customer interaction records.
• Prepare daily, weekly, and monthly reports on service performance, customer satisfaction, and complaints.
• Ensure documentation of complaints and resolutions as per company policy.
• Follow the instruction given by Immediate supervisor

Job Type: Full-time

Pay: QAR3,000.00 per month

استخدام الذكاء الاصطناعي لتقييم مدى ملاءمتك

احصل على مشورة مستندة إلى الذكاء الاصطناعي بشأن هذه الوظيفة وغيرها من الميزات الحصرية.

• دوام كامل

• تكنولوجيا المعلومات

• الخدمات والاستشارات في مجال تكنولوجيا المعلومات

تزيد الترشيحات من فرصك في الوصول لمقابلة الوظيفة في شركة VAM Systems، إلى الضعف

احصل على إشعارات عندما يتم نشر وظيفة جديدة.

نكشف عن معرفة المجتمعات بشكل جديد. يضيف الخبراء بيانات مباشرة في كل مقال بدأ بمساعدة الذكاء الاصطناعي.

Experience: 3+ Years

Qualification: Any degree

We are seeking a Software Developer with the following qualifications:

1. 3 to 5 years of experience in software development.
2. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
3. 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
4. Strong English written and verbal communication skills.
5. Willingness to work on shifts (24/7).
6. Designing and creating engineering specifications for software programs and applications.
7. Coding, modifying, testing, and debugging programs according to design specifications.
8. Working with quality assurance to develop software test plans.
9. Collaborating with hardware engineers to assess and test hardware and software interaction.
10. Implementing a specific development methodology.
11. Documenting software specifications.
12. Developing software prototypes.
13. Experience in Java and C++.
14. Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
15. Excellent knowledge in practicing OOAD, architectural and design patterns.
16. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
17. Familiarity with web technologies.
18. Familiarity with version control tools like GIT/Github.
19. Participation in and familiarity with Agile (Scrum) project methodology and practices.

Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.

Job Type: Contract To Hire

Job Category: Software Developer

Job Positions: 8

Overview

Exp: 3 + Years

Qualification: Any degree

• Designing and creating engineering specifications for software programs and applications.
• Coding, modifying, testing and debugging programs according to design specifications.
• Working with quality assurance to develop software test plans.
• Collaborating with hardware engineers to assess and test hardware and software interaction.
• Implementing a specific development methodology.
• Documenting software specifications.
• Developing software prototypes.

• Experience in Java and C++.
• Experience in RDBMS and SQL; Cassandra is an added advantage.
• Excellent knowledge in OOAD, architectural and design patterns.
• Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage.
• Strong English written and verbal communication skills.
• Knowledge of Web Technologies.
• Familiarity with version control tools like GIT/GitHub.
• 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• 2 or more years’ experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
• Willing to work on shift (24/7).

Bachelor’s degree in computer science, electrical engineering, computer engineering or related field.

• Job Type: Contract To Hire
• Job Category: Software Developer
• Job Positions: 8

Salary Range: QAR 8,000 - 10,000

Hiring Preference: Local candidates only

Vacancies: 1

Industry: IT / Fintech

Experience Required: Expertise in Vending Machines, Kiosks, or similar systems.

Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.

1. Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
2. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
3. Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
4. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
5. Provide end-user support to customers and operators, including system diagnostics and operational guidance.
6. Ensure secure configuration and compliance of vending machine systems with company standards.

• Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
• 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
• Prior experience in the GCC market.

• Strong troubleshooting and diagnostic skills for hardware and software issues.
• Familiarity with embedded systems, networks, and vending technologies.
• Excellent communication and customer support skills.
• Ability to work independently and meet technical challenges efficiently.

Send your updated CV to with "Technical Support Specialist" in the subject line.

We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Our vision is to make QIC group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QIC app, we empower customers to manage their needs anytime and anywhere.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.

We’re looking for a Middle Technical Support Specialist to provide L1–L2 support to internal employees with technical issues, managing accounts and access in company systems, and helping maintain IT infrastructure. This role provides an opportunity to learn/develop skills in IT infrastructure, and gradually grow into automation and DevOps.

• Provide first- and second-line technical support to colleagues, ensuring timely resolution of requests and issues
• Administer user accounts, groups, and permissions within Google Workspace
• Manage support requests via email and ticketing systems (e.g., Jira, Freshdesk)
• Execute basic tasks related to VPN configuration, access management, and account migrations
• Contribute to task automation by developing scripts and configuring systems
• Collaborate with the IT Infrastructure and DevOps team to support daily operations and projects

• At least 2-3 years of experience as a 1st and 2nd-line Technical Support Engineer
• Basic knowledge of Linux command-line tools, with willingness to expand expertise
• Understanding of networking fundamentals, access controls, and VPNs at a basic level
• Strong interpersonal and communication skills, with a structured and user-focused approach to support
• A proactive problem-solving attitude, demonstrating a willingness to learn and take initiative
• Interest in DevOps, IT infrastructure, or systems administration as a career path

• Long-term service agreement contract with QIC
• We are diverse – our digital nomads work remotely from 25 different countries
• Payment in US dollars monthly to your bank account using SWIFT
• Full-time remote, work schedule: 5 days per week, Sunday to Thursday
• Vacation policy: Qatar Holiday Calendar, 20 workdays of vacation, and 10 sick days
• Performance reviews are conducted twice a year, with the possibility of a raise in March and September
• Potential opportunity to apply for a Qatar ID and relocation to Doha, Qatar

Quality healthcare, wherever you are in the world—with up to $1,500 in dental coverage included.

Master communication. Learn English, Arabic—or any second language of your choice.

Wellbeing isn’t optional. Get access to services like Yasno—with 70% covered—and recharge with 3 extra Mental Health Days each year.

We’ll guide you through the complexity of local and international tax rules.

Your growth is our shared goal. We’ll support it with $600/year for additional courses, plus internal workshops.

Join our Strava club for weekly motivation, coaching, and marathon support.

Get paid in USD, EUR, or AED—whichever fits your setup best.

Enjoy generous vacation time, paid sick leave, and bonus days for years of service.

We are open to working with new stacks and technologies that can help us build the best solutions on the market