241 IT Support Staff jobs in Fereej Bin Mahmoud

We have an urgent requirement for Equation Support Specialist -(Finastra Support) our banking client in Doha, Qatar.

THIS IS SUPPORT PROFILE, IF YOU ARE IN DEVELOPMENT --PLEASE DON'T REPLY.

Strong Equation (Finastra) Support Experience --Must.

Working with Finastra Equation Core Banking platform with extensive knowledge in all core banking modules including development of APIs and user-exits – IS MUST.

Working knowledge in AS/400, RPGLE, CLLE, SQL – is MUST.

Expertise in Accounts, Retail lending, Deposits, Islamic Finance, and Collateral modules covering both technical and functional competencies – IS MUST.

Experience in supporting system upgrade and implementation is MUST.

Creating and maintaining reports, dashboards, using Equation's reporting tools and SQL queries is MUST.

Managing and optimizing the Finastra Equation Core Banking platform within the organization. This individual possesses comprehensive knowledge of all functions, modules, and capabilities of the Equation platform, ensuring seamless integration and efficient operation across various departments.

The Equation Platform Specialist is expected to have a deep understanding of all core banking modules within the Equation platform. This includes modules related to retail banking, corporate banking, lending, treasury, compliance, reporting, and more.

This role involves developing and maintaining Application Programming Interfaces (APIs) and user-exits within the Equation platform. These customizations are crucial for integrating Equation with other systems, enhancing functionality, and meeting specific business requirements.

The specialist configures and optimizes the Equation platform to align with business processes and objectives. This involves fine-tuning parameters, settings, and workflows to ensure optimal performance and efficiency.

Working closely with various departments including IT, finance, operations, compliance, and risk management, the specialist identifies requirements, provides technical guidance, and implements solutions to address business needs effectively.

The Equation Platform Specialist troubleshoots technical issues, identifies root causes, and implements timely resolutions to minimize disruptions to business operations. They also provide support and guidance to end-users on utilizing Equation effectively.

Staying updated with the latest developments in the Equation platform, banking regulations, and industry best practices, the specialist drives continuous improvement initiatives to enhance the functionality, security, and scalability of the platform.

The specialist maintains comprehensive documentation of configurations, customizations, and processes related to the Equation platform. They also conduct training sessions for end-users to promote efficient utilization of Equation features and functionalities.

Familiarity with Equation database, reports, and parameters.

Broad understanding of equation postings, accounting entries, and profit computation.

Has expertise in Accounts, Retail lending, Deposits, Islamic Finance, and Collateral modules covering both technical and functional competencies.

Able to create test cases, perform regression testing, system integration, and deployment.

Has experience in supporting system upgrade and implementation.

Ability to work with a team in designing solutions and creation of design documentation.

Skills: documentation, support, islamic finance, retail lending, rpgle, as/400, accounts, deposits, collateral modules, api development, finastra equation core banking, equation, sql, finastra, integration, troubleshooting, clle, equation support, user-exits, report creation.

#J-18808-Ljbffr

Join to apply for the

Business Support Specialist

role at

ECCO Gulf WLL Join to apply for the

Business Support Specialist

role at

ECCO Gulf WLL Develop, implement, and refine strategies, policies, and business plans to support organizational goals. Support business continuity planning, develop SOPs, and conduct process reviews to improve efficiency. Assist with daily procurement operations, vendor management, tender processes, and budget planning. Ensure compliance with financial regulations and support achievement of departmental targets. Coordinate workforce planning, talent acquisition, training, and performance management to support team growth and development. Coordinate project delivery, maintain quality standards, and manage contract tracking and documentation. Act as a liaison for government and employee relations, support internal audits, and help implement corrective actions.

Job Description:

Develop, implement, and refine strategies, policies, and business plans to support organizational goals. Support business continuity planning, develop SOPs, and conduct process reviews to improve efficiency. Assist with daily procurement operations, vendor management, tender processes, and budget planning. Ensure compliance with financial regulations and support achievement of departmental targets. Coordinate workforce planning, talent acquisition, training, and performance management to support team growth and development. Coordinate project delivery, maintain quality standards, and manage contract tracking and documentation. Act as a liaison for government and employee relations, support internal audits, and help implement corrective actions.

Qualification:

Bachelor’s degree. 2 to 5 years of relevant professional experience. Seniority level

Seniority level Entry level Employment type

Employment type Contract Job function

Job function Other Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at ECCO Gulf WLL by 2x Get notified about new Support Specialist jobs in

Qatar . Customer Support Engineer- Manage Engine

Helpdesk Support Specialist (3 months contract)

Doha, Qatar QAR19,000.00-QAR20,000.00 1 month ago Call Center Support Services/Resources (Arabic-Speaking and English ) must

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Job Description: Develop, implement, and refine strategies, policies, and business plans to support organizational goals.

Support business continuity planning, develop SOPs, and conduct process reviews to improve efficiency.

Assist with daily procurement operations, vendor management, tender processes, and budget planning.

Ensure compliance with financial regulations and support achievement of departmental targets.

Coordinate workforce planning, talent acquisition, training, and performance management to support team growth and development.

Coordinate project delivery, maintain quality standards, and manage contract tracking and documentation.

Act as a liaison for government and employee relations, support internal audits, and help implement corrective actions.

Qualification: Bachelor’s degree.

2 to 5 years of relevant professional experience.

#J-18808-Ljbffr

# Job Details Network Support Specialist - (742)

Share this job as a link in your status update to LinkedIn. Job Title

Network Support Specialist Location

Qatar, QA (Primary) Job Type

Full-time Education

Some College Coursework Completed Career Level

Experienced (Non-Manager) Category

Information Technology Job Description

EPS Corporation is seeking a Network Support Specialist to perform network operations, maintenance, and troubleshooting at Shaw Air Force Base. The candidate will ensure network security, compliance, and performance while supporting upgrades, technical analysis, and system enhancements. Qualifications

Security+ CE or higher Cisco Certified Network Associate (CCNA) 3+ years Network Support Switching experience U.S. Citizenship & Active Top-Secret SCI Eligibility Clearance Required Experience in network administration, troubleshooting, and security compliance Proficiency in network devices, IDS, encryption, and COMSEC procedures Strong problem-solving skills and ability to respond to network emergencies Key Responsibilities

Perform network operations, installation, configuration, monitoring, and maintenance of hardware, software, and TEMPEST equipment. Maintain end-to-end system support for network infrastructure, including core servers, cabling, layer 2/3 devices, IDS, encryption devices, and configuration management. Analyze and resolve network connectivity issues, monitor server logs, and perform firmware/software maintenance. Manage account administration, work with the ISSM, and assist in network problem detection and resolution. Ensure compliance with COMSEC policies and AFCENT circuit standards. Document network performance and support accreditation and security assistance site visits. Respond to emergency outages per escalation protocols. Develop and submit a Network Support Monthly Status Report. Maintain continuity documentation. Desired Skills/Other Considerations

If you require accessibility assistance for open position, please contact the Human Resources Department (Located in NJ) at EPS Corporation. *VEVRAA Federal Contractor, Equal Opportunity Employer (EOE) / AA Minority / Female / Veteran / Disabled / LGBT are encouraged to apply* Type of Security Clearance Required

TS/SCI

#J-18808-Ljbffr

Teach workshops and conduct in-class presentations on physics concepts

2. Tutor students individually or in groups.

3. Assist in overseeing physics support activities and ensure the SLSC physics programs support targets students’ academic needs.

4. Recruit new qualified Physics tutors.

5. Supervise and evaluate the peer tutors.

6. Assist in physics-specific training for tutors and SI Leaders who assist with physics courses.

7. Assist in assessment and evaluation of the tutoring services and creates plans for improvement.

8. Assist in creating new forms, policies, and/or procedures to facilitate better operation of the physics support activities.

9. Maintain and develop physics resources such as textbooks, online tutoring, online resources, software programs & websites.

10. Provide individual academic coaching and guidance to students and refer students to the appropriate resources.

11. Support in the implementation of the operational plans for the section in the line with center’s strategy.

12. Participate in the SLSC academic support events.

13. Participate in new student orientation and college orientation sessions.

14. Assist in the development and delivery of SLSC marketing campaigns.

15. Performs other tasks and duties that may be occasionally required in order to meet the requirements of the role and the aims of the University.

**Qualifications**:
Education and Certifications
- Master’s Degree in Physics.

Languages
- Arabic is required.
- English is required.

Experience
- Knowledge of undergraduate Physics curriculum and a genuine interest in helping students is required.

Required Documents
**Non Academic**:
1. Curriculum Vitae with cover letter.

2. Experience Certificates.

**Academic**:
1. Current Curriculum Vitae.

2. Cover letter.

3. Teaching, research, and service philosophy.

5. Copy of highest earned credential (transcript of highest degree if graduated from an institution where course work was completed. However, if no course work was completed, an copy of certificate letter from the registrar of your highest credential granting institution regarding your highest academic degree).

**Benefits**:
**Non Academic**:
1. Competitive tax-free salary.

2. Housing allowance in accordance with HRM Law.

5. Annual leave in accordance with HRM Law.

6. End-of-contract indemnity.

**Academic**:
1. A three-year renewable contract.

2. Salary is commensurate with experience.

3. Tax-free salary.

4. Furnished accommodation in accordance with QU HR policies.

5. Annual round trip air tickets for faculty member and dependents in accordance with QUHR policies.

7. Private health care and health insurance in accordance with QU HR policies.

8. Annual leave in accordance with QU HR policies.

9. End-of-contract indemnity.

How To Apply

1.

2.

The Application Support Engineer is responsible to provide technical support and assistance to end-users or customers who are experiencing issues with software applications.

They are responsible for creating tickets, performing first level troubleshooting, diagnosing, and resolving software-related problems, as well as documenting and escalating issues when necessary.

L1 Application Support Engineers play a crucial role in ensuring the smooth operation and functionality of various software applications.

Operations & Services is a major part of the Business BU has a significant role to play in both the achievement of customer satisfaction and service delivery & assurance as defined in the annual business plans.

The Service Delivery & Assurance team offers installation and maintenance of a full range of complex and sophisticated solutions for Strategic Accounts, Commercial, Government & SME & SoHo customers and handles many complex Managed Solution including .

The L1 Application Support team is essential to service assurance as they ensure services are functioning properly and provide timely support to minimize downtime and prevent disruptions. They also identify and escalate issues to higher-level support teams, helping to maintain high service quality and customer satisfaction.

RESPONSIBILITIES

· Log incidents and provide first-level technical support to end-users regarding application issues or inquiries.

· Troubleshoot and resolve software and hardware problems related to the application.

· Providing software application support under the supervision of the Senior Engineer.

· Awareness of ITIL practices and industry standards. Logging, tracking, and managing incidents in a ticketing system

· Document and track support tickets, ensuring timely resolution and proper escalation if needed.

· Perform routine maintenance and upgrades to the application

· Monitor system performance and proactively identify potential issues or improvements.

· Collaborate with cross-functional teams, such as developers and system administrators.

· Collaborating with higher-level support teams or subject matter experts to escalate complex or critical issues for further investigation and resolution.

· Conduct user training and create user guides or documentation for the application.

· Participate in on-call rotations to provide after-hours support as needed.

· Sharing knowledge and best practices with team members to enhance overall technical expertise and improve support capabilities.

QUALIFICATION

· 2+ years of experience in technical support or a related field

· A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.

· Good understanding of ITIL frame work: Preferably ITIL foundation certified.

· Azure Az 900 Trained or Certified

· Experience troubleshooting software applications and identifying root causes of issues

· Familiarity with ticketing systems and incident management processes

· Knowledge of operating systems (e.g. Windows, Linux) and databases (e.g. SQL Server, Oracle)

· Understanding of networking concepts and protocols (e.g. TCP/IP, DNS, HTTP)

· Exceptional communication skills in English (& Arabic) to effectively communicate technical information to non-technical users.

· Experience collaborating with cross-functional teams, such as developers or system administrators

· Knowledge of ITIL framework or other service management methodologies is a plus

· Ability to work in a fast-paced environment and handle multiple priorities simultaneously

· Willingness to work outside of regular business hours when necessary (e.g. on-call support)

· Knowledge in data center Application Management and cloud environment management

#J-18808-Ljbffr

The Application Support Engineer is responsible to provide technical support and assistance to end-users or customers who are experiencing issues with software applications. They are responsible for creating tickets, performing first level troubleshooting, diagnosing, and resolving software-related problems, as well as documenting and escalating issues when necessary. L1 Application Support Engineers play a crucial role in ensuring the smooth operation and functionality of various software applications. Operations & Services is a major part of the Business BU has a significant role to play in both the achievement of customer satisfaction and service delivery & assurance as defined in the annual business plans. The Service Delivery & Assurance team offers installation and maintenance of a full range of complex and sophisticated solutions for Strategic Accounts, Commercial, Government & SME & SoHo customers and handles many complex Managed Solution including . The L1 Application Support team is essential to service assurance as they ensure services are functioning properly and provide timely support to minimize downtime and prevent disruptions. They also identify and escalate issues to higher-level support teams, helping to maintain high service quality and customer satisfaction. RESPONSIBILITIES · Log incidents and provide first-level technical support to end-users regarding application issues or inquiries. · Troubleshoot and resolve software and hardware problems related to the application. · Providing software application support under the supervision of the Senior Engineer. · Awareness of ITIL practices and industry standards. Logging, tracking, and managing incidents in a ticketing system · Document and track support tickets, ensuring timely resolution and proper escalation if needed. · Perform routine maintenance and upgrades to the application · Monitor system performance and proactively identify potential issues or improvements. · Collaborate with cross-functional teams, such as developers and system administrators. · Collaborating with higher-level support teams or subject matter experts to escalate complex or critical issues for further investigation and resolution. · Conduct user training and create user guides or documentation for the application. · Participate in on-call rotations to provide after-hours support as needed. · Sharing knowledge and best practices with team members to enhance overall technical expertise and improve support capabilities. QUALIFICATION · 2+ years of experience in technical support or a related field · A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar. · Good understanding of ITIL frame work: Preferably ITIL foundation certified. · Azure Az 900 Trained or Certified · Experience troubleshooting software applications and identifying root causes of issues · Familiarity with ticketing systems and incident management processes · Knowledge of operating systems (e.g. Windows, Linux) and databases (e.g. SQL Server, Oracle) · Understanding of networking concepts and protocols (e.g. TCP/IP, DNS, HTTP) · Exceptional communication skills in English (& Arabic) to effectively communicate technical information to non-technical users. · Experience collaborating with cross-functional teams, such as developers or system administrators · Knowledge of ITIL framework or other service management methodologies is a plus · Ability to work in a fast-paced environment and handle multiple priorities simultaneously · Willingness to work outside of regular business hours when necessary (e.g. on-call support) · Knowledge in data center Application Management and cloud environment management

#J-18808-Ljbffr

About the job AMI OPERATIONS SUPPORT SPECIALIST

RESPONSIBILITIES

Act as a primary point of contact within the AMI Operations team for issues and queries related to the BCRM (JDE to C2M) transition. Collaborate closely with the C2M implementation team to understand the system's impact on AMI operations, data flows, and integrations. Assist in the validation and reconciliation of AMI-related data during the migration process, ensuring data integrity and accuracy in the new C2M system. Support the identification and resolution of operational issues arising from the system transition, working with both technical and functional teams. Contribute to the development and documentation of new operational procedures and workflows aligned with the C2M system. Assist in the development and delivery of training materials to the AMI Operations team on the relevant aspects of the C2M system. Monitor system performance and data accuracy post-go-live, identifying potential issues and escalating them appropriately. Participate in user acceptance testing (UAT) of the C2M system, providing feedback from an AMI operations perspective. Support the integration of AMI data with other utility systems through the C2M platform. Contribute to continuous improvement initiatives within AMI operations, leveraging the capabilities of the new C2M system.

QUALIFICATION

Bachelor's degree in a relevant field such as Engineering, Information Technology, Business Administration, or a related discipline. Minimum of 10 years of experience in AMI operations or a related field within the utility industry. Familiarity with AMI systems, smart meters, communication networks, and data management processes. Understanding of business processes within a utility, such as meter-to-cash, customer service, and billing. Experience with or exposure to BCRM systems (knowledge of JDE and/or C2M is a plus). Strong analytical and problem-solving skills with the ability to troubleshoot issues and identify root causes. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences and vice versa. Ability to work independently and collaboratively within a team environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Adaptability and a willingness to learn new systems and processes.

Other Preferred Qualifications:

Experience with data validation and reconciliation processes. Participation in system implementation or upgrade projects. Knowledge of SQL or other data querying languages. Experience in developing training materials and conducting training sessions.

Vertical

Technology

#J-18808-Ljbffr

Join to apply for the

Armed Counterintelligence Support Specialist

role at

JCTM 3 months ago Be among the first 25 applicants Join to apply for the

Armed Counterintelligence Support Specialist

role at

JCTM Get AI-powered advice on this job and more exclusive features. The Challenge

The complex and evolving global security environment demands the expertise of Counterintelligence (CI) professionals who can support critical operations both in the field and at strategic levels. As an Armed Counterintelligence Support Specialist with JCTM, you will provide direct support to military and intelligence operations, ensuring the success of mission-critical tasks. Whether at the mid-level or senior level, your contributions will enhance national security and bolster operational effectiveness. Location: Qatar

The Challenge

The complex and evolving global security environment demands the expertise of Counterintelligence (CI) professionals who can support critical operations both in the field and at strategic levels. As an Armed Counterintelligence Support Specialist with JCTM, you will provide direct support to military and intelligence operations, ensuring the success of mission-critical tasks. Whether at the mid-level or senior level, your contributions will enhance national security and bolster operational effectiveness.

Build Your Career

At JCTM, we prioritize expertise, integrity, and commitment. Joining our team means you’ll leverage your skills in counterintelligence while being part of an organization that supports your professional development and fosters collaboration in high-stakes environments.

Challenging Projects

As an Armed Counterintelligence Support Specialist, you will engage in essential CI missions, such as conducting interviews, screenings, and investigations, while advising leadership on matters critical to mission success. Depending on your experience level, you will either manage tactical CI operations or take on a senior leadership role in coordinating CI activities across multiple theaters of operation.

Key Responsibilities

Mid-level CISS

Conduct CI screenings, interviews, and debriefings, ensuring accuracy and adherence to CI principles. Develop screening and interviewing plans to gather actionable intelligence. Evaluate collected information for potential further investigation. Assist in the coordination and execution of CI operations. Work effectively with and through interpreters during interviews and intelligence collection. Write clear and concise military reports, documenting findings and assessments. Carry a 60-lb pack in the field and maintain proficiency with the M4 rifle and M9/M17/M18 pistol. Support CI operations with experience in operational deployments and field operations.

Senior CISS

Lead and coordinate CI operations at a higher strategic level, guiding mid-level specialists and ensuring mission success. Provide expert-level briefings to senior leadership (O6 level or above) on CI activities and findings. Oversee the development and execution of CI plans and operations, ensuring compliance with Army/Joint CI procedures and regulations. Conduct in-depth evaluations of information, supporting further intelligence analysis and investigation. Manage CI operations in deployed environments and coordinate with Coalition partners and other intelligence disciplines. Act as a mentor for mid-level CI specialists, ensuring the development and effectiveness of the team.

State-of-the-Art Technology

You will utilize advanced CI systems, databases, and technologies such as PCASS, CELLEX, BI2R, TCOP, and HOT-R to drive effective CI operations. Your expertise in these systems will support both mid-level and senior-level tasks and contribute to the success of each mission.

New Skills

Working alongside intelligence experts from multiple disciplines, you will sharpen your skills in CI, network analysis, and intelligence reporting. Senior specialists will also develop leadership skills by guiding and mentoring junior personnel.

Room to Grow

At JCTM, your growth is our priority. We offer a collaborative work environment where you’ll have the opportunity to advance your career, enhance your skills, and take on new challenges in intelligence operations. Supported by mentorship and a commitment to professional development, your role with JCTM will enable you to expand your impact.

You Have

Mid-level CISS

TS/SCI eligibility clearance. At least six years of experience with former MOS 35L, 351L, 97B, 35E, civilian 1810/1811/0132, or other service equivalents (e.g., USAF 7S071, USMC 0211). If MOS 35M, 351M, or 97E, or USAF 1N791, waiverable with at least three years of experience as a Junior Screener. Operational Skills: Three years of experience coordinating operations. Knowledge of Army/Joint CI procedures, doctrine, and practices. Deployment experience and ability to work with interpreters. Proficiency in interview and solicitation techniques. Experience writing military reports and handling sensitive information.

Senior CISS

TS/SCI clearance. At least eight years of experience with former MOS 35L, 351L, 97B, 35E, or other service equivalents (e.g., USAF 7S091, USMC 0211). If MOS 35M, 351M, 97E, or USAF 1N791, waiverable with at least two years of experience as a mid-level CISS. Operational Skills: Five years of experience coordinating operations. Knowledge of CI procedures, regulations, and legal limits. Proficiency in briefing senior leadership and managing CI operations at a strategic level. Experience in advanced CI analysis, data mining, and handling DoD common intelligence systems. Proven experience supporting CI operations and reviewing intelligence reports.

Nice to Haves

Mid-level CISS : Associates Degree or government CI credentialing course (CISAC or equivalent). Familiarity with Dari or Pashto language and Afghan culture. DSDC Qualification and Tactical Deployment CI experience. Senior CISS : Bachelor’s Degree. Strong knowledge of foreign cultures within the Area of Responsibility (AOR). Familiarity with advanced CI systems and databases. Tactical Deployment CI experience and management experience.

Clearance

Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information.

TS/SCI

clearance is required for both levels.

JCTM is an Equal Opportunity Employer that empowers our people to fearlessly drive internal and external change while supporting the safety and security of our great nation. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at JCTM by 2x Sign in to set job alerts for “Support Specialist” roles.

Customer Support Engineer- Infrastructure

Customer Support Engineer- Manage Engine

Doha, Qatar QAR9,000.00-QAR11,000.00 1 month ago Doha, Qatar QAR19,000.00-QAR20,000.00 2 months ago AMI Operations Support Specialist - BCRM

Level 1 (L1) Support Engineer smart city experience is must

SIMULATOR SUPPORT SPECIALIST - Performance-EN

10 Home Work Jobs: Best Remote Job Opportunities for 2025

Executive Assistant, International Public Sector

Maintenance Support Instruments & Controls Engineer

Academic Learning Support Specialist (Qatarization)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr