162 IT Support Staff jobs in Fereej Bin Mahmoud

Job title: ITC Technical Support Officer

Ref #:

Location: Qatar - Doha

Job family: Pilots & Flight Operations

Closing date: 15-Sep-2025

• Take lead in all technical matters and work with minimum supervision to deliver total availability of department technical resources as required in 24/7 pilot training center.
• Install and configure computer systems, diagnose hardware and software faults and solving technical and applications problems, either over the phone or in person.
• Manage the Training Centre hardware and software IT inventory including spares.
• Setup and operate audio visual equipment for trainings, presentations, meetings and conferences.
• Ensure that AV systems are fully maintained to the high level of operational capabilities.
• Develop database and/or record system of jobs and task related to the technical support and provide support in the form of procedural documentation.
• Identify areas of improvement in operations and develop SOP or tools to support the wider objective of business.

How to apply:

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

The successful candidate will have the following skills and qualifications:

• Relevant College or University qualification to minimum Bachelor's level with minimum 4 years of job-related experience.
• Knowledge, experience and understanding of a networking IP environment.
• General understanding of Windows and MAC OS to support the various applications used in Qatar Airways.
• Ability to troubleshoot with flexibility and success across varying technology platforms such as MS WINDOWS, MAC, iOS, Android.
• Knowledge and understanding of information technology operations, responsibilities, processes and procedures ITIL V4 certification can be a plus.
• Knowledge on Windows based High Availability solutions.
• Knowledgeable in SharePoint site and list creations.
• Knowledge of IT Documentation.
• Exposure to Project Management Techniques.
• Excellent Communication Skills (Verbal & Written English).

The job of an IT Recruiter is to identify, screen, and qualify candidates for IT positions. The recruiter also reviews and presents resumes to hiring managers.

1. Reviews the job descriptions to better understand the needs of the hiring manager and asks questions that will help identify the right candidate(s).
2. Understands the technology, technical roles, and technical skills required by the role.
3. Sources and identifies candidates for the role.
4. Screens and assesses the competence of candidates against a technical job description.
5. Interviews and meets candidates in person, via telephone, or video conference to assess their qualifications.
6. Follows up and keeps candidates updated on the status of their applications.
7. Presents candidate profiles to the hiring manager.

1. Minimum of 5 years experience in technical or IT recruitment.
2. Relevant education; degree holder preferred.
3. GCC experience is an added advantage.
4. Good written and verbal communication skills.
5. Must be good at dealing with people, exhibiting self-confidence and maturity in various situations.
6. Technology knowledge – ability to understand technology and keep abreast of technology trends.

People Dynamics is an Integrated Human Resources Solutions Provider committed to delivering the best HR solutions and practices to our clients. We ensure long-term sustainability of our solutions by being closely engaged with our clients during and post-implementation. We have partnered with prominent HR practitioners who provide us with superior international resources and capabilities, and our shared code of conduct and commitment to excellence ensures consistent standards of performance and ethics.

Job Description:

Job Title: EUC IT Desktop Support Technician

Job Type: Dispatch Support – 2 days for each sites per month

Site Location 1: Nestlé Qatar Trading LLC PO BOX 24603 Doha, Qatar

Site Location 2: QA-LVQ - Warehouse

Job Requirements:

Technical

• Minimum 2 to 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.

• •Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.

• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.

• Ability to lift / move computer equipment weighing up to 50 lbs.

• Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).

• Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.

• Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.

• Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling.

• Experienced in repeat call analysis and developing preventive actions

• Experienced in Problem management

• Excellent written and oral communications skills with clients and management as well as people skills.

• Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency

• Preferably with an Associate Degree in Electronics and CompTIA A+ Certification.

• May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client)

• Experience of ticketing tools (ServiceNow / Remedy etc.),

_ Non-Technical_

• Good Customer management skill,

• Good in oral and written communication

• Able to interact and work with customers at different levels.

• Driven and result oriented.

• Passionate about the work

• Ability to work independently or as part of a team

• Ability to complete tasks effectively with minimal supervision

Must be available to work flexible work schedules