6 IT jobs in Qatar
Help Desk Agent
Posted today
Job Viewed
Job Description
- Organize resources so they are easy to locate
- Resolve customer issues with company products
- Answer other customer questions and offer them access to helpful resources
- Direct questions to the right department when needed
- Ensure customer satisfaction
- Manage all desk administrative duties
- Maintain accurate records of interactions with customers and recurring user problems
- Follow up with customers as needed to ensure any problems are resolved
**Requirements**:
- Immediate joiners required
- Engineering background will be an advantage
- Arabic speaker will be an advantage
- Strong written and verbal communication skills
- Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent
- Interpersonal skills that function to create connections and positive experiences for customers
- Technological skills specific to the company’s products and trouble-shooting practices
- Patience with customers and ability to remain calm
- Organizational abilities
Application Question(s):
- What is your Salary expectation?
- Do you have a valid QID with NOC?
- If you are selected how soon you can join?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Help desk: 3 years (preferred)
Help Desk/Communication Focal Point
Posted 1 day ago
Job Viewed
Job Description
GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position.
ResponsibilitiesProvide client-level help desk support. The contractor shall:
- Administer, maintain and load basic computer platform, software, firmware and hardware;
- Serve as the focal point for user issues and tracking;
- Be the first-level support for desktop and network issues;
- Escalate incidents that cannot be resolved to the NCC and then the NOSC;
- Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures;
- Administer job control and ticket flow.
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret
Required Skills and Experience:
- IAT-II Certification
One or more of the following:
- MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified;
- 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment;
- Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support.
*Pending contract award
Company OverviewGovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Salary RangeThe posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
#J-18808-LjbffrHelp Desk/Communication Focal Point
Posted 14 days ago
Job Viewed
Job Description
GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position. Responsibilities
Provide client-level help desk support. The contractor shall: Administer, maintain and load basic computer platform, software, firmware and hardware; Serve as the focal point for user issues and tracking; Be the first-level support for desktop and network issues; Escalate incidents that cannot be resolved to the NCC and then the NOSC; Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures; Administer job control and ticket flow. Qualifications
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret Required Skills and Experience: IAT-II Certification One or more of the following: MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified; 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment; Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support. *Pending contract award Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range
The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
#J-18808-Ljbffr
Help desk/communication focal point
Posted today
Job Viewed
Job Description
ResponsibilitiesProvide client-level help desk support. The contractor shall:
Administer, maintain and load basic computer platform, software, firmware and hardware;
Serve as the focal point for user issues and tracking;
Be the first-level support for desktop and network issues;
Escalate incidents that cannot be resolved to the NCC and then the NOSC;
Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures;
Administer job control and ticket flow.
QualificationsHigh School with 3 - 6 years (or commensurate experience). Clearance Required: Secret
Required Skills and Experience:
IAT-II Certification
One or more of the following:
MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified;
3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment;
Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support.
*Pending contract award
Company OverviewGov CIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Salary RangeThe posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and Gov CIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Gov CIO or individual department/team performance, and market factors.
Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.#J-18808-Ljbffr
- IT Help Desk - Azure Administrator
Posted today
Job Viewed
Job Description
Required education and prior experience:
- Mandatory: B.Sc. in Computer Science, Information Technology or Similar field
- Mandatory: 2+ years’ experience working with Microsoft Client and server
platforms as a helpdesk technician.
- Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop;
Azure
- Mandatory: 1 year experience in Azure, Microsoft 365 Suite support.
- Mandatory: Knowledge of Basic Network support.
- Mandatory: Ability to support users on a functional level, by offering guidance on
how to use systems and equipment.
- Mandatory: Fluent Arabic & English speaker
- Optional: Knowledge of Helpdesk ticketing system.
- Desirable: Network Certifications Network+/CCNA
Key responsibilities & competencies:
Serving as the first point of contact for customers seeking technical assistance
- support users on a functional level, by offering guidance on how to use systems and
equipment.
- Performing remote troubleshooting through diagnostic techniques and pertinent
questions.
Ability to Commute:
- Doha (required)
Ability to Relocate:
- Doha: Relocate before starting work (required)
Help Desk and Cafm Coordinator Specializing in
Posted today
Job Viewed
Job Description
- Proficient in utilizing a diverse array of software packages, including Microsoft Office.
- Thorough comprehension and expertise in both hard and soft FM services.
- Strong analytical and presentation abilities.
**Salary**: QAR4,000.00 - QAR5,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Similar Help Desk operations within the GCC region.: 3 years (required)
**Language**:
- Arabic & English (required)
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