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115 Qatar National Bank jobs in Qatar

Qatar National Bank Careers

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Posted 2 days ago

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Job Description

Discover Exciting Career Opportunities at Qatar National Bank (QNB)

Qatar National Bank (QNB), the largest financial institution in the Middle East and Africa, is renowned for its commitment to innovation, customer excellence, and global expansion. For job seekers looking to build a stable and rewarding career, QNB Careers offer opportunities across banking, finance, IT, sales, and administration — both for freshers and experienced professionals. Whether you’re starting your journey or aiming to grow in your field, QNB provides structured training, competitive benefits, and international exposure.

Qatar National Bank Careers

Easy Job Titles at QNB

  • Bank Teller
  • Customer Service Representative
  • Relationship Officer
  • Financial Analyst
  • Credit Officer
  • HR Coordinator
  • IT Support Executive
  • Sales Executive
Job Requirement

QNB looks for candidates who are motivated, customer-focused, and eager to learn. While specific requirements vary by role, some general expectations include:

  • Education: Bachelor’s degree in business, finance, economics, IT, or related fields (freshers may apply for entry-level roles).
  • Skills: Good communication, analytical thinking, and basic computer literacy.
  • Experience: Relevant experience preferred for mid-level and senior roles, but QNB also recruits graduates for trainee programs.
  • Language: English proficiency is essential; Arabic is an added advantage.
  • Personality: Professionalism, problem-solving skills, and the ability to work in a fast-paced environment.
Salary & Benefits

QNB offers salaries that are competitive in the banking sector, along with excellent benefits:

  • Salary Range: QAR 5,000 – QAR 18,000 per month (varies by position and experience).
  • Allowances: Housing or housing allowance, transportation allowance.
  • Annual Benefits: Paid leave, health insurance, performance bonuses.
  • Additional Perks: Staff loans at preferential rates, end-of-service benefits, training and development programs, and opportunities to work across global QNB branches.
How to Apply: Qatar National Bank Careers
  1. Visit the official QNB careers website: and navigate to the Careers section.
  2. Search for open positions by filtering job type, location, or department.
  3. Prepare your CV highlighting your skills, education, and relevant experience.
  4. Submit your application online and create a candidate profile for future opportunities.
  5. Attend an interview if shortlisted — expect competency-based questions focusing on customer service, teamwork, and technical knowledge.
Conclusion

Joining Qatar National Bank means becoming part of a globally respected financial institution that values talent, integrity, and growth. Whether you’re a fresh graduate looking to launch your career or an experienced professional aiming for leadership roles, QNB provides world-class training, attractive benefits, and career advancement opportunities. If you’re eager to work in a dynamic environment with international exposure, QNB Careers are an excellent choice.

FAQ
  1. 1. Can freshers apply for QNB jobs? Yes, QNB regularly hires fresh graduates through trainee programs and entry-level positions.
  2. 2. Do I need to speak Arabic to work at QNB? English is required, but Arabic is a plus for client-facing roles.
  3. 3. What is the typical hiring process? Online application → Screening → Interview → Assessment → Offer.
  4. 4. Are there internship opportunities? Yes, QNB offers internships for students and recent graduates.
  5. 5. Does QNB provide visa sponsorship? For eligible expatriate hires, QNB provides full visa sponsorship and relocation support.

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Qatar National Bank Careers

Doha, Doha Newspaper WordPress

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Discover Exciting Career Opportunities at Qatar National Bank (QNB) Qatar National Bank (QNB), the largest financial institution in the Middle East and Africa, is renowned for its commitment to innovation, customer excellence, and global expansion. For job seekers looking to build a stable and rewarding career, QNB Careers offer opportunities across banking, finance, IT, sales, and administration — both for freshers and experienced professionals. Whether you’re starting your journey or aiming to grow in your field, QNB provides structured training, competitive benefits, and international exposure.

Qatar National Bank Careers Easy Job Titles at QNB

Bank Teller

Customer Service Representative

Relationship Officer

Financial Analyst

Credit Officer

HR Coordinator

IT Support Executive

Sales Executive

Job Requirement QNB looks for candidates who are motivated, customer-focused, and eager to learn. While specific requirements vary by role, some general expectations include:

Education: Bachelor’s degree in business, finance, economics, IT, or related fields (freshers may apply for entry-level roles).

Skills: Good communication, analytical thinking, and basic computer literacy.

Experience: Relevant experience preferred for mid-level and senior roles, but QNB also recruits graduates for trainee programs.

Language: English proficiency is essential; Arabic is an added advantage.

Personality: Professionalism, problem-solving skills, and the ability to work in a fast-paced environment.

Salary & Benefits QNB offers salaries that are competitive in the banking sector, along with excellent benefits:

Salary Range: QAR 5,000 – QAR 18,000 per month (varies by position and experience).

Allowances: Housing or housing allowance, transportation allowance.

Annual Benefits: Paid leave, health insurance, performance bonuses.

Additional Perks: Staff loans at preferential rates, end-of-service benefits, training and development programs, and opportunities to work across global QNB branches.

How to Apply: Qatar National Bank Careers

Visit the official QNB careers website: and navigate to the Careers section.

Search for open positions by filtering job type, location, or department.

Prepare your CV highlighting your skills, education, and relevant experience.

Submit your application online and create a candidate profile for future opportunities.

Attend an interview if shortlisted — expect competency-based questions focusing on customer service, teamwork, and technical knowledge.

Conclusion Joining Qatar National Bank means becoming part of a globally respected financial institution that values talent, integrity, and growth. Whether you’re a fresh graduate looking to launch your career or an experienced professional aiming for leadership roles, QNB provides world-class training, attractive benefits, and career advancement opportunities. If you’re eager to work in a dynamic environment with international exposure, QNB Careers are an excellent choice.

FAQ

1. Can freshers apply for QNB jobs?

Yes, QNB regularly hires fresh graduates through trainee programs and entry-level positions.

2. Do I need to speak Arabic to work at QNB?

English is required, but Arabic is a plus for client-facing roles.

3. What is the typical hiring process?

Online application → Screening → Interview → Assessment → Offer.

4. Are there internship opportunities?

Yes, QNB offers internships for students and recent graduates.

5. Does QNB provide visa sponsorship?

For eligible expatriate hires, QNB provides full visa sponsorship and relocation support.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Qatar National Bank Jobs 2022 and Career Opportunities

Doha, Doha Dailydoha

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Overview

Qatar National Bank offers a variety of careers for those interested in working in the banking and finance industry. Qatar National Bank Jobs include positions in retail banking, corporate banking, investment banking, and private banking. Qatar National Bank also has positions available in support and back-office functions.

Job Details
  • Company: Qatar National Bank (QNB)
  • Job Location: Qatar
  • Nationality: Any nationality can apply
  • Education: High School/Diploma/Degree
  • Experience: 2-5 Years
List of Latest QNB Jobs 2022
  • Economist — Strategy — Doha, Qatar
  • Lean Transformation Associate — Strategy — Doha, Qatar
  • Teller (Qatari National only) — Retail Banking — Doha, Qatar
  • Teller (Qatari National only) — Corporate Banking — Doha, Qatar
  • Corporate - Customer Service Officer (Qatari National Only) — Corporate Banking — Doha, Qatar
  • Corporate - Customer Service Agent (Qatari National Only) — Corporate Banking — Doha, Qatar
  • Senior System Analyst — Information Technology — Doha, Qatar
  • Senior Analyst Financial Budgeting and Business Planning — Finance — Doha, Qatar
  • Senior Analyst Global Risk Support (Qatari National Only) — Risk Management — Doha, Qatar
  • Officer Asset Management - Administration — Operation — Doha, Qatar
  • Senior Broker HNI — Brokerage / Trading and Research — Doha, Qatar
  • Broker HNI — Brokerage / Trading and Research — Doha, Qatar
  • Senior Trader Institutional Sales — Brokerage / Trading and Research — Doha, Qatar
  • Senior Officer Digital Business Development — Retail Banking — Doha, Qatar
  • Supervisor Merchant Operations - Cards & Merchant Operations "Qatari Nationals Only" — Operation — Doha, Qatar
  • Credit Risk Manager — International Banking — Kuwait City
  • Head Teller (Qatari National only) — Asset and Wealth Management — Doha, Qatar
  • Manager Cards and Retail Payment Products — Retail Banking — Doha, Qatar
  • Head of International Islamic Banking Audit — Audit and Compliance — Doha, Qatar
  • Head of Audit Support & Oversight for International Branches — Audit and Compliance — Doha, Qatar
  • Supervisor Merchant Operations - Cards & Merchant Operations "Qatari Nationals Only" — Operations — Doha, Qatar
  • Head Teller (Qatari National only) — Asset and Wealth Management — Doha, Qatar
  • Manager Cards and Retail Payment Products — Retail Banking — Doha, Qatar
  • Head of International Islamic Banking Audit — Audit and Compliance — Doha, Qatar
  • Head of Audit Support & Oversight for International Branches — Audit and Compliance — Doha, Qatar
  • Senior Security Technology Engineer — Risk Management — Doha, Qatar
  • Manager International Restructuring & Distressed Debt — Risk Management — Doha, Qatar
  • Officer Branch Allocations (Qatari National Only) — Facilities Management — Doha, Qatar
  • Domestic Security Officer — Security — Doha, Qatar
  • Clerk — Marketing — Doha, Qatar
  • Events Officer (Qatari National Only) — Marketing — Doha, Qatar
  • Regional Client Service Officer (Qatari National only) — Marketing — Doha, Qatar
  • Relationship Manager — Corporate Banking — Oman / Muscat
  • Manager IT — Information Technology — Oman / Muscat
  • Linux and Configuration Support Administrator — Information Technology — Doha, Qatar
  • Officer Quality Assurance (Qatari National Only) — Marketing — Doha, Qatar
  • Head of Risk — Risk Management — Sudan, Khartoum
  • Financial Control Officer — Finance — Sudan, Khartoum
  • Senior Manager E-Channels (Qatari National only) — Information Technology — Doha, Qatar
  • Officer Internet Content Management (Qatari National Only) — Marketing — Doha, Qatar
  • Domestic Security Officer (Qatari National Only) — Security — Doha, Qatar
  • Project Manager -Engineering (Qatari National Only) — Project Management — Doha, Qatar
  • Scholarship Program (Qatari National Only) — Graduates and Internship — Doha, Qatar
  • Secretary — Asset and Wealth Management — Doha, Qatar
  • Analyst Business Intelligence — Asset and Wealth Management — Doha, Qatar
  • Senior Officer Fixed Assets & Inventory (Qatari National Only) — Project Management — Doha, Qatar

Notes: This list reflects available positions and locations at the time of posting. Applications should be submitted through the official QNB careers portal or indicated application channels.

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This advertiser has chosen not to accept applicants from your region.

Qatar National Bank Jobs 2022 and Career Opportunities

Doha, Doha Dailydoha

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Overview

Qatar National Bank offers a variety of careers for those interested in working in the banking and finance industry. Qatar National Bank Jobs include positions in retail banking, corporate banking, investment banking, and private banking. Qatar National Bank also has positions available in support and back-office functions. Job Details

Company:

Qatar National Bank (QNB) Job Location:

Qatar Nationality:

Any nationality can apply Education:

High School/Diploma/Degree Experience:

2-5 Years List of Latest QNB Jobs 2022

Economist — Strategy — Doha, Qatar Lean Transformation Associate — Strategy — Doha, Qatar Teller (Qatari National only) — Retail Banking — Doha, Qatar Teller (Qatari National only) — Corporate Banking — Doha, Qatar Corporate - Customer Service Officer (Qatari National Only) — Corporate Banking — Doha, Qatar Corporate - Customer Service Agent (Qatari National Only) — Corporate Banking — Doha, Qatar Senior System Analyst — Information Technology — Doha, Qatar Senior Analyst Financial Budgeting and Business Planning — Finance — Doha, Qatar Senior Analyst Global Risk Support (Qatari National Only) — Risk Management — Doha, Qatar Officer Asset Management - Administration — Operation — Doha, Qatar Senior Broker HNI — Brokerage / Trading and Research — Doha, Qatar Broker HNI — Brokerage / Trading and Research — Doha, Qatar Senior Trader Institutional Sales — Brokerage / Trading and Research — Doha, Qatar Senior Officer Digital Business Development — Retail Banking — Doha, Qatar Supervisor Merchant Operations - Cards & Merchant Operations "Qatari Nationals Only" — Operation — Doha, Qatar Credit Risk Manager — International Banking — Kuwait City Head Teller (Qatari National only) — Asset and Wealth Management — Doha, Qatar Manager Cards and Retail Payment Products — Retail Banking — Doha, Qatar Head of International Islamic Banking Audit — Audit and Compliance — Doha, Qatar Head of Audit Support & Oversight for International Branches — Audit and Compliance — Doha, Qatar Supervisor Merchant Operations - Cards & Merchant Operations "Qatari Nationals Only" — Operations — Doha, Qatar Head Teller (Qatari National only) — Asset and Wealth Management — Doha, Qatar Manager Cards and Retail Payment Products — Retail Banking — Doha, Qatar Head of International Islamic Banking Audit — Audit and Compliance — Doha, Qatar Head of Audit Support & Oversight for International Branches — Audit and Compliance — Doha, Qatar Senior Security Technology Engineer — Risk Management — Doha, Qatar Manager International Restructuring & Distressed Debt — Risk Management — Doha, Qatar Officer Branch Allocations (Qatari National Only) — Facilities Management — Doha, Qatar Domestic Security Officer — Security — Doha, Qatar Clerk — Marketing — Doha, Qatar Events Officer (Qatari National Only) — Marketing — Doha, Qatar Regional Client Service Officer (Qatari National only) — Marketing — Doha, Qatar Relationship Manager — Corporate Banking — Oman / Muscat Manager IT — Information Technology — Oman / Muscat Linux and Configuration Support Administrator — Information Technology — Doha, Qatar Officer Quality Assurance (Qatari National Only) — Marketing — Doha, Qatar Head of Risk — Risk Management — Sudan, Khartoum Financial Control Officer — Finance — Sudan, Khartoum Senior Manager E-Channels (Qatari National only) — Information Technology — Doha, Qatar Officer Internet Content Management (Qatari National Only) — Marketing — Doha, Qatar Domestic Security Officer (Qatari National Only) — Security — Doha, Qatar Project Manager -Engineering (Qatari National Only) — Project Management — Doha, Qatar Scholarship Program (Qatari National Only) — Graduates and Internship — Doha, Qatar Secretary — Asset and Wealth Management — Doha, Qatar Analyst Business Intelligence — Asset and Wealth Management — Doha, Qatar Senior Officer Fixed Assets & Inventory (Qatari National Only) — Project Management — Doha, Qatar Notes: This list reflects available positions and locations at the time of posting. Applications should be submitted through the official QNB careers portal or indicated application channels.

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Operations Manager Financial Services Rental & Leasing AVR

Doha, Doha Al-Futtaim Automotive

Posted 11 days ago

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Job Description

Operations Manager Financial Services Rental & Leasing AVR

Join to apply for the Operations Manager Financial Services Rental & Leasing AVR role at Al-Futtaim Automotive

Operations Manager Financial Services Rental & Leasing AVR

Join to apply for the Operations Manager Financial Services Rental & Leasing AVR role at Al-Futtaim Automotive

Get AI-powered advice on this job and more exclusive features.

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP's in the operations department.

What you will do:

1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.

2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.

Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled

3- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.

Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.

4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.

5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning

6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).

7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.

8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost

Required Skills To Be Successful

Minimum Qualifications and Knowledge:

  • Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
  • Understanding of industry best practices, standards and their impact on customer service levels.
  • Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
  • Work requires professional, written & verbal communication and inter personal skills
  • Ability to communicate and interact with internal and external customers and senior management team
  • Develop and maintain strong relationship with peer group and colleagues

Minimum Experience:

  • Five years' minimum experience in service industry, preferably car rental and leasing industry.

Job Specific Skills :

  • Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.

Behavioural Competencies:

  • Team player across all departments
  • Leadership Skills
  • Planning, organizing and ability to manage multiple demands.
  • Quality orientation and accuracy.
  • Professional ability.
  • Initiative and commitment to achieve results.
  • Excellent communication, interpersonal skills and cultural sensitivity.
  • Ability to recover from challenging situations be positive and motivated.
  • Strategic thinking.
  • Creativity and innovation

What equips you for the role:

Bachelor's degree/University degree or equivalent experience

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Retail

Referrals increase your chances of interviewing at Al-Futtaim Automotive by 2x

Sign in to set job alerts for "Operations Manager" roles. Senior Manager, Customer Experience Compensation Director of Operations at The Plaza Doha LXR hotels & resorts

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Operations Manager | Financial Services Rental & Leasing | AVR

Doha, Doha Al-Futtaim Automotive

Posted 17 days ago

Job Viewed

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Job Description

Operations Manager | Financial Services Rental & Leasing | AVR

Join to apply for the Operations Manager | Financial Services Rental & Leasing | AVR role at Al-Futtaim Automotive

Operations Manager | Financial Services Rental & Leasing | AVR

Join to apply for the Operations Manager | Financial Services Rental & Leasing | AVR role at Al-Futtaim Automotive

Get AI-powered advice on this job and more exclusive features.

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP’s in the operations department.

What you will do:

1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.

2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.

Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled

3- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.

Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.

4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.

5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning

6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).

7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.

8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost

Required Skills To Be Successful

Minimum Qualifications and Knowledge:

  • Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
  • Understanding of industry best practices, standards and their impact on customer service levels.
  • Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
  • Work requires professional, written & verbal communication and inter personal skills
  • Ability to communicate and interact with internal and external customers and senior management team
  • Develop and maintain strong relationship with peer group and colleagues

Minimum Experience:

  • Five years’ minimum experience in service industry, preferably car rental and leasing industry.

Job Specific Skills :

  • Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.

Behavioural Competencies:

  • Team player across all departments
  • Leadership Skills
  • Planning, organizing and ability to manage multiple demands.
  • Quality orientation and accuracy.
  • Professional ability.
  • Initiative and commitment to achieve results.
  • Excellent communication, interpersonal skills and cultural sensitivity.
  • Ability to recover from challenging situations be positive and motivated.
  • Strategic thinking.
  • Creativity and innovation

What equips you for the role:

Bachelor’s degree/University degree or equivalent experience

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Retail

Referrals increase your chances of interviewing at Al-Futtaim Automotive by 2x

Sign in to set job alerts for “Operations Manager” roles. Senior Manager, Customer Experience Compensation Director of Operations at The Plaza Doha LXR hotels & resorts

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Operations Manager | Financial Services Rental & Leasing | AVR

Doha, Doha Al-Futtaim Automotive

Posted 17 days ago

Job Viewed

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Job Description

Operations Manager | Financial Services Rental & Leasing | AVR

Join to apply for the

Operations Manager | Financial Services Rental & Leasing | AVR

role at

Al-Futtaim Automotive Operations Manager | Financial Services Rental & Leasing | AVR

Join to apply for the

Operations Manager | Financial Services Rental & Leasing | AVR

role at

Al-Futtaim Automotive Get AI-powered advice on this job and more exclusive features. Job Requisition ID:



Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP’s in the operations department.

What you will do:

1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.

2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.

Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled

3- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.

Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.

4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.

5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning

6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).

7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.

8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost

Required Skills To Be Successful

Minimum Qualifications and Knowledge:

Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry. Understanding of industry best practices, standards and their impact on customer service levels. Good understanding of retail sales operation and promotional activities to drive revenue and profitability. Work requires professional, written & verbal communication and inter personal skills Ability to communicate and interact with internal and external customers and senior management team Develop and maintain strong relationship with peer group and colleagues

Minimum Experience:

Five years’ minimum experience in service industry, preferably car rental and leasing industry.

Job Specific Skills :

Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.

Behavioural Competencies:

Team player across all departments Leadership Skills Planning, organizing and ability to manage multiple demands. Quality orientation and accuracy. Professional ability. Initiative and commitment to achieve results. Excellent communication, interpersonal skills and cultural sensitivity. Ability to recover from challenging situations be positive and motivated. Strategic thinking. Creativity and innovation

What equips you for the role:

Bachelor’s degree/University degree or equivalent experience

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies,

Al-Futtaim Automotive

is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.

This is Al-Futtaim Automotive and we empower talent to move forward. Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Retail Referrals increase your chances of interviewing at Al-Futtaim Automotive by 2x Sign in to set job alerts for “Operations Manager” roles.

Senior Manager, Customer Experience Compensation

Director of Operations at The Plaza Doha LXR hotels & resorts

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