115 Qatar National Bank jobs in Qatar
Qatar National Bank Careers
Posted 2 days ago
Job Viewed
Job Description
Discover Exciting Career Opportunities at Qatar National Bank (QNB)
Qatar National Bank (QNB), the largest financial institution in the Middle East and Africa, is renowned for its commitment to innovation, customer excellence, and global expansion. For job seekers looking to build a stable and rewarding career, QNB Careers offer opportunities across banking, finance, IT, sales, and administration — both for freshers and experienced professionals. Whether you’re starting your journey or aiming to grow in your field, QNB provides structured training, competitive benefits, and international exposure.
Qatar National Bank CareersEasy Job Titles at QNB
- Bank Teller
- Customer Service Representative
- Relationship Officer
- Financial Analyst
- Credit Officer
- HR Coordinator
- IT Support Executive
- Sales Executive
QNB looks for candidates who are motivated, customer-focused, and eager to learn. While specific requirements vary by role, some general expectations include:
- Education: Bachelor’s degree in business, finance, economics, IT, or related fields (freshers may apply for entry-level roles).
- Skills: Good communication, analytical thinking, and basic computer literacy.
- Experience: Relevant experience preferred for mid-level and senior roles, but QNB also recruits graduates for trainee programs.
- Language: English proficiency is essential; Arabic is an added advantage.
- Personality: Professionalism, problem-solving skills, and the ability to work in a fast-paced environment.
QNB offers salaries that are competitive in the banking sector, along with excellent benefits:
- Salary Range: QAR 5,000 – QAR 18,000 per month (varies by position and experience).
- Allowances: Housing or housing allowance, transportation allowance.
- Annual Benefits: Paid leave, health insurance, performance bonuses.
- Additional Perks: Staff loans at preferential rates, end-of-service benefits, training and development programs, and opportunities to work across global QNB branches.
- Visit the official QNB careers website: and navigate to the Careers section.
- Search for open positions by filtering job type, location, or department.
- Prepare your CV highlighting your skills, education, and relevant experience.
- Submit your application online and create a candidate profile for future opportunities.
- Attend an interview if shortlisted — expect competency-based questions focusing on customer service, teamwork, and technical knowledge.
Joining Qatar National Bank means becoming part of a globally respected financial institution that values talent, integrity, and growth. Whether you’re a fresh graduate looking to launch your career or an experienced professional aiming for leadership roles, QNB provides world-class training, attractive benefits, and career advancement opportunities. If you’re eager to work in a dynamic environment with international exposure, QNB Careers are an excellent choice.
FAQ- 1. Can freshers apply for QNB jobs? Yes, QNB regularly hires fresh graduates through trainee programs and entry-level positions.
- 2. Do I need to speak Arabic to work at QNB? English is required, but Arabic is a plus for client-facing roles.
- 3. What is the typical hiring process? Online application → Screening → Interview → Assessment → Offer.
- 4. Are there internship opportunities? Yes, QNB offers internships for students and recent graduates.
- 5. Does QNB provide visa sponsorship? For eligible expatriate hires, QNB provides full visa sponsorship and relocation support.
Qatar National Bank Careers
Posted 2 days ago
Job Viewed
Job Description
Qatar National Bank Careers Easy Job Titles at QNB
Bank Teller
Customer Service Representative
Relationship Officer
Financial Analyst
Credit Officer
HR Coordinator
IT Support Executive
Sales Executive
Job Requirement QNB looks for candidates who are motivated, customer-focused, and eager to learn. While specific requirements vary by role, some general expectations include:
Education: Bachelor’s degree in business, finance, economics, IT, or related fields (freshers may apply for entry-level roles).
Skills: Good communication, analytical thinking, and basic computer literacy.
Experience: Relevant experience preferred for mid-level and senior roles, but QNB also recruits graduates for trainee programs.
Language: English proficiency is essential; Arabic is an added advantage.
Personality: Professionalism, problem-solving skills, and the ability to work in a fast-paced environment.
Salary & Benefits QNB offers salaries that are competitive in the banking sector, along with excellent benefits:
Salary Range: QAR 5,000 – QAR 18,000 per month (varies by position and experience).
Allowances: Housing or housing allowance, transportation allowance.
Annual Benefits: Paid leave, health insurance, performance bonuses.
Additional Perks: Staff loans at preferential rates, end-of-service benefits, training and development programs, and opportunities to work across global QNB branches.
How to Apply: Qatar National Bank Careers
Visit the official QNB careers website: and navigate to the Careers section.
Search for open positions by filtering job type, location, or department.
Prepare your CV highlighting your skills, education, and relevant experience.
Submit your application online and create a candidate profile for future opportunities.
Attend an interview if shortlisted — expect competency-based questions focusing on customer service, teamwork, and technical knowledge.
Conclusion Joining Qatar National Bank means becoming part of a globally respected financial institution that values talent, integrity, and growth. Whether you’re a fresh graduate looking to launch your career or an experienced professional aiming for leadership roles, QNB provides world-class training, attractive benefits, and career advancement opportunities. If you’re eager to work in a dynamic environment with international exposure, QNB Careers are an excellent choice.
FAQ
1. Can freshers apply for QNB jobs?
Yes, QNB regularly hires fresh graduates through trainee programs and entry-level positions.
2. Do I need to speak Arabic to work at QNB?
English is required, but Arabic is a plus for client-facing roles.
3. What is the typical hiring process?
Online application → Screening → Interview → Assessment → Offer.
4. Are there internship opportunities?
Yes, QNB offers internships for students and recent graduates.
5. Does QNB provide visa sponsorship?
For eligible expatriate hires, QNB provides full visa sponsorship and relocation support.
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Qatar National Bank Jobs 2022 and Career Opportunities
Posted 1 day ago
Job Viewed
Job Description
Overview
Qatar National Bank offers a variety of careers for those interested in working in the banking and finance industry. Qatar National Bank Jobs include positions in retail banking, corporate banking, investment banking, and private banking. Qatar National Bank also has positions available in support and back-office functions.
Job Details- Company: Qatar National Bank (QNB)
- Job Location: Qatar
- Nationality: Any nationality can apply
- Education: High School/Diploma/Degree
- Experience: 2-5 Years
- Economist — Strategy — Doha, Qatar
- Lean Transformation Associate — Strategy — Doha, Qatar
- Teller (Qatari National only) — Retail Banking — Doha, Qatar
- Teller (Qatari National only) — Corporate Banking — Doha, Qatar
- Corporate - Customer Service Officer (Qatari National Only) — Corporate Banking — Doha, Qatar
- Corporate - Customer Service Agent (Qatari National Only) — Corporate Banking — Doha, Qatar
- Senior System Analyst — Information Technology — Doha, Qatar
- Senior Analyst Financial Budgeting and Business Planning — Finance — Doha, Qatar
- Senior Analyst Global Risk Support (Qatari National Only) — Risk Management — Doha, Qatar
- Officer Asset Management - Administration — Operation — Doha, Qatar
- Senior Broker HNI — Brokerage / Trading and Research — Doha, Qatar
- Broker HNI — Brokerage / Trading and Research — Doha, Qatar
- Senior Trader Institutional Sales — Brokerage / Trading and Research — Doha, Qatar
- Senior Officer Digital Business Development — Retail Banking — Doha, Qatar
- Supervisor Merchant Operations - Cards & Merchant Operations "Qatari Nationals Only" — Operation — Doha, Qatar
- Credit Risk Manager — International Banking — Kuwait City
- Head Teller (Qatari National only) — Asset and Wealth Management — Doha, Qatar
- Manager Cards and Retail Payment Products — Retail Banking — Doha, Qatar
- Head of International Islamic Banking Audit — Audit and Compliance — Doha, Qatar
- Head of Audit Support & Oversight for International Branches — Audit and Compliance — Doha, Qatar
- Supervisor Merchant Operations - Cards & Merchant Operations "Qatari Nationals Only" — Operations — Doha, Qatar
- Head Teller (Qatari National only) — Asset and Wealth Management — Doha, Qatar
- Manager Cards and Retail Payment Products — Retail Banking — Doha, Qatar
- Head of International Islamic Banking Audit — Audit and Compliance — Doha, Qatar
- Head of Audit Support & Oversight for International Branches — Audit and Compliance — Doha, Qatar
- Senior Security Technology Engineer — Risk Management — Doha, Qatar
- Manager International Restructuring & Distressed Debt — Risk Management — Doha, Qatar
- Officer Branch Allocations (Qatari National Only) — Facilities Management — Doha, Qatar
- Domestic Security Officer — Security — Doha, Qatar
- Clerk — Marketing — Doha, Qatar
- Events Officer (Qatari National Only) — Marketing — Doha, Qatar
- Regional Client Service Officer (Qatari National only) — Marketing — Doha, Qatar
- Relationship Manager — Corporate Banking — Oman / Muscat
- Manager IT — Information Technology — Oman / Muscat
- Linux and Configuration Support Administrator — Information Technology — Doha, Qatar
- Officer Quality Assurance (Qatari National Only) — Marketing — Doha, Qatar
- Head of Risk — Risk Management — Sudan, Khartoum
- Financial Control Officer — Finance — Sudan, Khartoum
- Senior Manager E-Channels (Qatari National only) — Information Technology — Doha, Qatar
- Officer Internet Content Management (Qatari National Only) — Marketing — Doha, Qatar
- Domestic Security Officer (Qatari National Only) — Security — Doha, Qatar
- Project Manager -Engineering (Qatari National Only) — Project Management — Doha, Qatar
- Scholarship Program (Qatari National Only) — Graduates and Internship — Doha, Qatar
- Secretary — Asset and Wealth Management — Doha, Qatar
- Analyst Business Intelligence — Asset and Wealth Management — Doha, Qatar
- Senior Officer Fixed Assets & Inventory (Qatari National Only) — Project Management — Doha, Qatar
Notes: This list reflects available positions and locations at the time of posting. Applications should be submitted through the official QNB careers portal or indicated application channels.
#J-18808-LjbffrQatar National Bank Jobs 2022 and Career Opportunities
Posted 1 day ago
Job Viewed
Job Description
Qatar National Bank offers a variety of careers for those interested in working in the banking and finance industry. Qatar National Bank Jobs include positions in retail banking, corporate banking, investment banking, and private banking. Qatar National Bank also has positions available in support and back-office functions. Job Details
Company:
Qatar National Bank (QNB) Job Location:
Qatar Nationality:
Any nationality can apply Education:
High School/Diploma/Degree Experience:
2-5 Years List of Latest QNB Jobs 2022
Economist — Strategy — Doha, Qatar Lean Transformation Associate — Strategy — Doha, Qatar Teller (Qatari National only) — Retail Banking — Doha, Qatar Teller (Qatari National only) — Corporate Banking — Doha, Qatar Corporate - Customer Service Officer (Qatari National Only) — Corporate Banking — Doha, Qatar Corporate - Customer Service Agent (Qatari National Only) — Corporate Banking — Doha, Qatar Senior System Analyst — Information Technology — Doha, Qatar Senior Analyst Financial Budgeting and Business Planning — Finance — Doha, Qatar Senior Analyst Global Risk Support (Qatari National Only) — Risk Management — Doha, Qatar Officer Asset Management - Administration — Operation — Doha, Qatar Senior Broker HNI — Brokerage / Trading and Research — Doha, Qatar Broker HNI — Brokerage / Trading and Research — Doha, Qatar Senior Trader Institutional Sales — Brokerage / Trading and Research — Doha, Qatar Senior Officer Digital Business Development — Retail Banking — Doha, Qatar Supervisor Merchant Operations - Cards & Merchant Operations "Qatari Nationals Only" — Operation — Doha, Qatar Credit Risk Manager — International Banking — Kuwait City Head Teller (Qatari National only) — Asset and Wealth Management — Doha, Qatar Manager Cards and Retail Payment Products — Retail Banking — Doha, Qatar Head of International Islamic Banking Audit — Audit and Compliance — Doha, Qatar Head of Audit Support & Oversight for International Branches — Audit and Compliance — Doha, Qatar Supervisor Merchant Operations - Cards & Merchant Operations "Qatari Nationals Only" — Operations — Doha, Qatar Head Teller (Qatari National only) — Asset and Wealth Management — Doha, Qatar Manager Cards and Retail Payment Products — Retail Banking — Doha, Qatar Head of International Islamic Banking Audit — Audit and Compliance — Doha, Qatar Head of Audit Support & Oversight for International Branches — Audit and Compliance — Doha, Qatar Senior Security Technology Engineer — Risk Management — Doha, Qatar Manager International Restructuring & Distressed Debt — Risk Management — Doha, Qatar Officer Branch Allocations (Qatari National Only) — Facilities Management — Doha, Qatar Domestic Security Officer — Security — Doha, Qatar Clerk — Marketing — Doha, Qatar Events Officer (Qatari National Only) — Marketing — Doha, Qatar Regional Client Service Officer (Qatari National only) — Marketing — Doha, Qatar Relationship Manager — Corporate Banking — Oman / Muscat Manager IT — Information Technology — Oman / Muscat Linux and Configuration Support Administrator — Information Technology — Doha, Qatar Officer Quality Assurance (Qatari National Only) — Marketing — Doha, Qatar Head of Risk — Risk Management — Sudan, Khartoum Financial Control Officer — Finance — Sudan, Khartoum Senior Manager E-Channels (Qatari National only) — Information Technology — Doha, Qatar Officer Internet Content Management (Qatari National Only) — Marketing — Doha, Qatar Domestic Security Officer (Qatari National Only) — Security — Doha, Qatar Project Manager -Engineering (Qatari National Only) — Project Management — Doha, Qatar Scholarship Program (Qatari National Only) — Graduates and Internship — Doha, Qatar Secretary — Asset and Wealth Management — Doha, Qatar Analyst Business Intelligence — Asset and Wealth Management — Doha, Qatar Senior Officer Fixed Assets & Inventory (Qatari National Only) — Project Management — Doha, Qatar Notes: This list reflects available positions and locations at the time of posting. Applications should be submitted through the official QNB careers portal or indicated application channels.
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Operations Manager Financial Services Rental & Leasing AVR
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Operations Manager Financial Services Rental & Leasing AVR role at Al-Futtaim Automotive
Operations Manager Financial Services Rental & Leasing AVRJoin to apply for the Operations Manager Financial Services Rental & Leasing AVR role at Al-Futtaim Automotive
Get AI-powered advice on this job and more exclusive features.
Job Requisition ID:
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP's in the operations department.
What you will do:
1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
3- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills To Be Successful
Minimum Qualifications and Knowledge:
- Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
- Understanding of industry best practices, standards and their impact on customer service levels.
- Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
- Work requires professional, written & verbal communication and inter personal skills
- Ability to communicate and interact with internal and external customers and senior management team
- Develop and maintain strong relationship with peer group and colleagues
- Five years' minimum experience in service industry, preferably car rental and leasing industry.
- Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
- Team player across all departments
- Leadership Skills
- Planning, organizing and ability to manage multiple demands.
- Quality orientation and accuracy.
- Professional ability.
- Initiative and commitment to achieve results.
- Excellent communication, interpersonal skills and cultural sensitivity.
- Ability to recover from challenging situations be positive and motivated.
- Strategic thinking.
- Creativity and innovation
Bachelor's degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward. Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Retail
Referrals increase your chances of interviewing at Al-Futtaim Automotive by 2x
Sign in to set job alerts for "Operations Manager" roles. Senior Manager, Customer Experience Compensation Director of Operations at The Plaza Doha LXR hotels & resortsWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Operations Manager | Financial Services Rental & Leasing | AVR
Posted 17 days ago
Job Viewed
Job Description
Join to apply for the Operations Manager | Financial Services Rental & Leasing | AVR role at Al-Futtaim Automotive
Operations Manager | Financial Services Rental & Leasing | AVRJoin to apply for the Operations Manager | Financial Services Rental & Leasing | AVR role at Al-Futtaim Automotive
Get AI-powered advice on this job and more exclusive features.
Job Requisition ID:
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP’s in the operations department.
What you will do:
1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
3- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills To Be Successful
Minimum Qualifications and Knowledge:
- Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
- Understanding of industry best practices, standards and their impact on customer service levels.
- Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
- Work requires professional, written & verbal communication and inter personal skills
- Ability to communicate and interact with internal and external customers and senior management team
- Develop and maintain strong relationship with peer group and colleagues
- Five years’ minimum experience in service industry, preferably car rental and leasing industry.
- Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
- Team player across all departments
- Leadership Skills
- Planning, organizing and ability to manage multiple demands.
- Quality orientation and accuracy.
- Professional ability.
- Initiative and commitment to achieve results.
- Excellent communication, interpersonal skills and cultural sensitivity.
- Ability to recover from challenging situations be positive and motivated.
- Strategic thinking.
- Creativity and innovation
Bachelor’s degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward. Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Retail
Referrals increase your chances of interviewing at Al-Futtaim Automotive by 2x
Sign in to set job alerts for “Operations Manager” roles. Senior Manager, Customer Experience Compensation Director of Operations at The Plaza Doha LXR hotels & resortsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrOperations Manager | Financial Services Rental & Leasing | AVR
Posted 17 days ago
Job Viewed
Job Description
Join to apply for the
Operations Manager | Financial Services Rental & Leasing | AVR
role at
Al-Futtaim Automotive Operations Manager | Financial Services Rental & Leasing | AVR
Join to apply for the
Operations Manager | Financial Services Rental & Leasing | AVR
role at
Al-Futtaim Automotive Get AI-powered advice on this job and more exclusive features. Job Requisition ID:
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP’s in the operations department.
What you will do:
1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
3- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills To Be Successful
Minimum Qualifications and Knowledge:
Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry. Understanding of industry best practices, standards and their impact on customer service levels. Good understanding of retail sales operation and promotional activities to drive revenue and profitability. Work requires professional, written & verbal communication and inter personal skills Ability to communicate and interact with internal and external customers and senior management team Develop and maintain strong relationship with peer group and colleagues
Minimum Experience:
Five years’ minimum experience in service industry, preferably car rental and leasing industry.
Job Specific Skills :
Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
Behavioural Competencies:
Team player across all departments Leadership Skills Planning, organizing and ability to manage multiple demands. Quality orientation and accuracy. Professional ability. Initiative and commitment to achieve results. Excellent communication, interpersonal skills and cultural sensitivity. Ability to recover from challenging situations be positive and motivated. Strategic thinking. Creativity and innovation
What equips you for the role:
Bachelor’s degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies,
Al-Futtaim Automotive
is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
This is Al-Futtaim Automotive and we empower talent to move forward. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Retail Referrals increase your chances of interviewing at Al-Futtaim Automotive by 2x Sign in to set job alerts for “Operations Manager” roles.
Senior Manager, Customer Experience Compensation
Director of Operations at The Plaza Doha LXR hotels & resorts
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Customer Service
Posted today
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Job Description
We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.
Duties and Responsibilities:
Answer customer calls and inquiries accurately and professionally.
Receive customers in person, identify their needs, and provide appropriate service solutions.
Follow up on customer files from contract signing until worker arrival and handover.
Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.
Coordinate with external recruitment agencies in labor-supplying countries to track order status.
Enter and update customer data, order files, and contracts in the internal system.
Resolve problems and complaints to ensure high levels of customer satisfaction.
Schedule worker handover appointments and coordinate with sponsors.
Ensure completion of all documents and legal requirements for recruitment.
Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.
Prepare weekly reports on case progress, complaints, and resolutions.
Maintain strict confidentiality and professional ethics in all client dealings.
Promote company services for recruiting domestic and professional workers.
Prepare offers and pricing and ensure contract signing with clients.
Participate in marketing events and exhibitions to strengthen market presence.
Submit periodic reports on sales activities and customer feedback.
Comply with company policies and customer service standards.
Qualifications and Requirements:
Arabic speakers only apply for the job
Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.
Strong problem-solving ability and capacity to work under pressure.
Proficient in computer systems and CRM software.
Professional appearance with strong interpersonal skills across diverse nationalities.
NOC is required.
Job Type: Full-time
Pay: QAR4, QAR6,000.00 per month
Experience:
Manpower companies: 3 years (Required)
Customer relationship management: 3 years (Preferred)
Agency management: 3 years (Preferred)
Language:
Arabic (Native)
English (Required)
Ability to Commute:
Please send your CV on WhatsApp Only:
Job Type: Full-time
Customer service
Posted today
Job Viewed
Job Description
Key Responsibilities
- Manage all customer communication through WhatsApp.
- Collect required details (dimensions, finishes, photos, deadlines) and prepare accurate work orders.
- Answer customer questions on delivery timelines, payment terms, and product options.
- Escalate special requests or complaints to management when needed.
- Maintain accurate records in our order tracking/CRM system.
- Support sales by emphasizing craftsmanship and suggesting add-ons.
Requirements
- Strong Arabic & English communication.
- Experience with CRM or order management tools (Trello, Odoo, Shopify, etc.).
- Highly organized, detail-oriented, and disciplined in follow-up.
- Confident in handling demanding customers while protecting timelines.
- +3 years experience in customer service in Qatar.
- Interest in furniture, design, or interiors is an advantage.
Job Type: Full-time
Pay: QAR3, QAR4,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (Required)
Experience:
- customer service: 3 years (Preferred)
Language:
- Arabic (Required)
- English (Required)
Customer service
Posted today
Job Viewed
Job Description
Roles & Responsibilities:
- Handle inbound and outbound calls in a professional and timely manner.
- Assist customers with inquiries, complaints, and requests, escalating issues when needed.
- Maintain and update participant and stakeholder profiles using CRM systems.
- Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
- Operate CRM and other communication tools; log all interactions with detailed notes.
- Submit regular reports on interactions, trends, and feedback.
- Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
- Maintain high service quality standards and uphold data privacy requirements.
- Provide support during events and programs, including phone and data coordination.
- Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
- Coordinate mail, courier services, and visitor sign-ins.
- Collaborate with internal teams for resolution of inquiries or special coordination needs.
- Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.
Requirements
- Fluent in Arabic and English (spoken and written).
- Prior experience in customer service or receptionist roles.
- Strong communication, interpersonal, and problem-solving skills.
- Proficient in CRM systems and Microsoft Office.
- Professional appearance and demeanor.
Candidates must be locally available in Qatar with Valid QIDs and NOC.
Job Type: Contract
Contract length: 6 months
Pay: QAR3, QAR5,000.00 per month