90 Qatar National Bank jobs in Qatar

Associate - Banking (Qatarization)

Doha, Doha Cooper Fitch

Posted 4 days ago

Job Viewed

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Job Description

Responsibilities may include, but are not limited to :

  • Conduct financial analysis and credit assessments for corporate banking and treasury clients.
  • Monitor the credit portfolio, assess risk exposure, and recommend actions such as rating adjustments or credit restructuring.
  • Collaborate with internal teams, including Credit and Risk, to manage client relationships and financial transactions.
  • Support the development of new banking products and services in coordination with international markets.
  • Maintain strong relationships with internal stakeholders and global teams across different banking functions.

Requirements :

  • Minimum of 1-2 years of experience in a well-established bank, with relevant work experience in either product development, credit, credit risk, or financial analysis.
  • Bachelor's Degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or equivalent.
  • Strong expertise in credit analysis, risk assessment, and financial modelling.
  • Advanced proficiency in MS Excel, Word, and PowerPoint.
  • Ability to work collaboratively in a fast-paced, results-driven environment.
  • Strong communication and written skills in English and Arabic.

If you are a motivated professional with a passion for banking, we encourage you to apply and become part of the growing team.

  • Only qualified candidates will be contacted.
This advertiser has chosen not to accept applicants from your region.

Associate – Banking (Qatarization)

Doha, Doha Cooper Fitch

Posted today

Job Viewed

Tap Again To Close

Job Description

Responsibilities may include, but are not limited to :

  • Conduct financial analysis and credit assessments for corporate banking and treasury clients.
  • Monitor the credit portfolio, assess risk exposure, and recommend actions such as rating adjustments or credit restructuring.
  • Collaborate with internal teams, including Credit and Risk, to manage client relationships and financial transactions.
  • Support the development of new banking products and services in coordination with international markets.
  • Maintain strong relationships with internal stakeholders and global teams across different banking functions.

Requirements :

  • Minimum of 1-2 years of experience in a well-established bank, with relevant work experience in either product development, credit, credit risk, or financial analysis.
  • Bachelor's Degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or equivalent.
  • Strong expertise in credit analysis, risk assessment, and financial modelling.
  • Advanced proficiency in MS Excel, Word, and PowerPoint.
  • Ability to work collaboratively in a fast-paced, results-driven environment.
  • Strong communication and written skills in English and Arabic.

If you are a motivated professional with a passion for banking, we encourage you to apply and become part of the growing team.

  • Only qualified candidates will be contacted.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Associate – Banking (Qatarization)

Doha, Doha Cooper Fitch

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Responsibilities may include, but are not limited to : Conduct financial analysis and credit assessments for corporate banking and treasury clients. Monitor the credit portfolio, assess risk exposure, and recommend actions such as rating adjustments or credit restructuring. Collaborate with internal teams, including Credit and Risk, to manage client relationships and financial transactions. Support the development of new banking products and services in coordination with international markets. Maintain strong relationships with internal stakeholders and global teams across different banking functions. Requirements : Minimum of 1-2 years of experience in a well-established bank, with relevant work experience in either product development, credit, credit risk, or financial analysis. Bachelor's Degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or equivalent. Strong expertise in credit analysis, risk assessment, and financial modelling. Advanced proficiency in MS Excel, Word, and PowerPoint. Ability to work collaboratively in a fast-paced, results-driven environment. Strong communication and written skills in English and Arabic. If you are a motivated professional with a passion for banking, we encourage you to apply and become part of the growing team. Only qualified candidates will be contacted.

#J-18808-Ljbffr
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Associate – banking (qatarization)

Cooper Fitch

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Responsibilities may include, but are not limited to :
Conduct financial analysis and credit assessments for corporate banking and treasury clients.
Monitor the credit portfolio, assess risk exposure, and recommend actions such as rating adjustments or credit restructuring.
Collaborate with internal teams, including Credit and Risk, to manage client relationships and financial transactions.
Support the development of new banking products and services in coordination with international markets.
Maintain strong relationships with internal stakeholders and global teams across different banking functions.
Requirements :
Minimum of 1-2 years of experience in a well-established bank, with relevant work experience in either product development, credit, credit risk, or financial analysis.
Bachelor's Degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or equivalent.
Strong expertise in credit analysis, risk assessment, and financial modelling.
Advanced proficiency in MS Excel, Word, and Power Point.
Ability to work collaboratively in a fast-paced, results-driven environment.
Strong communication and written skills in English and Arabic.
If you are a motivated professional with a passion for banking, we encourage you to apply and become part of the growing team.
Only qualified candidates will be contacted.#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Delivery Manager - Financial Services

Doha, Doha McKinsey & Company

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.

When you join us, you will have :

  • Continuous learning : Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters : From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community : With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • World-class benefits : On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse / partner, and children.

You will help financial institution clients' top management and field members build capabilities in delivery and to execute initiatives, both during an active project and continuing after our consultants have shared their recommendations.

You will be involved from strategy through execution as the manager of strategy execution and impact creation.

You will have the opportunity to manage projects and progress with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership.

You will develop trust-based relationships with clients and delivering results as a specialist of strategy execution and impact creation.

You will receive training on how to better structure ambiguous problems and take action to solve them, synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative method and work effectively with diverse teams to come up with the best solution and move people and organizations to act.

You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values.

McKinsey believes in strengths-based development and coaching, and you will receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your career goals.

  • Undergraduate or master's degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record
  • 6+ years of project delivery in consulting for financial industries; international experience is a plus
  • Demonstrated experience in financial services in at least one of the following areas : banking, insurance, wealth and asset management, public finance
  • Strong understanding of both business and technical aspects of technology / digital transformations within financial services, enabling the creation of value-driven technology strategies
  • Demonstrated experience in one or more of the following key service offerings is a plus : organizational development (including org. design / set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
  • Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment
  • Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organisation
  • Ability to communicate complex ideas effectively in English and Arabic
  • Willingness to travel

Service Delivery Manager • Doha

This advertiser has chosen not to accept applicants from your region.

Delivery Manager - Financial Services

Doha, Doha McKinsey & Company

Posted today

Job Viewed

Tap Again To Close

Job Description

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have :

  • Continuous learning : Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters : From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community : With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • World-class benefits : On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse / partner, and children.

You will help financial institution clients’ top management and field members build capabilities in delivery and to execute initiatives, both during an active project and continuing after our consultants have shared their recommendations.

You will be involved from strategy through execution as the manager of strategy execution and impact creation.

You will have the opportunity to manage projects and progress with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership.

You will develop trust-based relationships with clients and delivering results as a specialist of strategy execution and impact creation.

You will receive training on how to better structure ambiguous problems and take action to solve them, synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative method and work effectively with diverse teams to come up with the best solution and move people and organizations to act.

You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values.

McKinsey believes in strengths-based development and coaching, and you will receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your career goals.

  • Undergraduate or master’s degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record
  • 6+ years of project delivery in consulting for financial industries; international experience is a plus
  • Demonstrated experience in financial services in at least one of the following areas : banking, insurance, wealth and asset management, public finance
  • Strong understanding of both business and technical aspects of technology / digital transformations within financial services, enabling the creation of value-driven technology strategies
  • Demonstrated experience in one or more of the following key service offerings is a plus : organizational development (including org. design / set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
  • Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment
  • Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organisation
  • Ability to communicate complex ideas effectively in English and Arabic
  • Willingness to travel

Service Delivery Manager • Doha

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Delivery Manager - Financial Services

Doha, Doha McKinsey & Company

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else. When you join us, you will have : Continuous learning : Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters : From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community : With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World-class benefits : On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse / partner, and children. You will help financial institution clients’ top management and field members build capabilities in delivery and to execute initiatives, both during an active project and continuing after our consultants have shared their recommendations. You will be involved from strategy through execution as the manager of strategy execution and impact creation. You will have the opportunity to manage projects and progress with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership. You will develop trust-based relationships with clients and delivering results as a specialist of strategy execution and impact creation. You will receive training on how to better structure ambiguous problems and take action to solve them, synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative method and work effectively with diverse teams to come up with the best solution and move people and organizations to act. You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values. McKinsey believes in strengths-based development and coaching, and you will receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your career goals. Undergraduate or master’s degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record 6+ years of project delivery in consulting for financial industries; international experience is a plus Demonstrated experience in financial services in at least one of the following areas : banking, insurance, wealth and asset management, public finance Strong understanding of both business and technical aspects of technology / digital transformations within financial services, enabling the creation of value-driven technology strategies Demonstrated experience in one or more of the following key service offerings is a plus : organizational development (including org. design / set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organisation Ability to communicate complex ideas effectively in English and Arabic Willingness to travel Service Delivery Manager • Doha

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Delivery manager - financial services

McKinsey & Company

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.
When you join us, you will have :
Continuous learning : Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
A voice that matters : From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
Global community : With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
World-class benefits : On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse / partner, and children.
You will help financial institution clients’ top management and field members build capabilities in delivery and to execute initiatives, both during an active project and continuing after our consultants have shared their recommendations.
You will be involved from strategy through execution as the manager of strategy execution and impact creation.
You will have the opportunity to manage projects and progress with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership.
You will develop trust-based relationships with clients and delivering results as a specialist of strategy execution and impact creation.
You will receive training on how to better structure ambiguous problems and take action to solve them, synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative method and work effectively with diverse teams to come up with the best solution and move people and organizations to act.
You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values.
Mc Kinsey believes in strengths-based development and coaching, and you will receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your career goals.
Undergraduate or master’s degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record
6+ years of project delivery in consulting for financial industries; international experience is a plus
Demonstrated experience in financial services in at least one of the following areas : banking, insurance, wealth and asset management, public finance
Strong understanding of both business and technical aspects of technology / digital transformations within financial services, enabling the creation of value-driven technology strategies
Demonstrated experience in one or more of the following key service offerings is a plus : organizational development (including org. design / set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment
Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organisation
Ability to communicate complex ideas effectively in English and Arabic
Willingness to travel
Service Delivery Manager • Doha#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Manager Loyalty Cobrand and Financial Services

New
Doha, Doha Qatar Airways

Posted today

Job Viewed

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Job Description

About the role

As Manager Loyalty Cobrand and Financial Services, you will manage the remit of developing a pipeline of new financial services and cobrand credit card partnerships as well as manage key existing relationships for Qatar Airways loyalty.

This will involve setting the strategy and ensuring it is delivered upon through business development where you will focus on establishing new partnerships especially in the cobrand credit card space across key markets.

Furthermore, your role will focus on key account management working with both key internal and external stakeholders to optimize current partnerships from driving incremental member acquisition, incremental member engagement, card spends lift and cobrand card-holder retention.

As the lead manager you will set strategy for marketing these partnerships, in conjunction with Loyalty Marketing team.

A key metric will be incremental revenue from the sale of QR loyalty currency (Avios) to financial service institutions as well as develop alternative revenue streams that can be achieved through this category of partner.

Key Accountabilities include
- Develop and execute a strategy to intelligently grow financial services and cobrand portfolio, to increase partner revenue, optimize customer offering, and effectively compete for customer share of wallet and daily engagement.
- Lead and manage strategic review and planning for activities with existing partner institutions and other partners to constantly grow cardholder/member base and share of wallet.
- Develop partnerships with leading financial institutions and networks to fully leverage the power of Qatar Airways' brand and other assets to drive daily engagement and revenue streams from our valued members.
- Strategically align Privilege Club with leading global partners / programs to create multi-faceted partnerships that can offer new features and benefits — earn, redemption, status, joint marketing etc.
- Actively manage existing partner accounts to maximize member share of wallet and effective partner marketing.
- Promote Qatar Airways products, campaigns, and experiences by leveraging partners' customer database.
- Monitor competitor activities and offerings with their partnerships.
- Constantly review partner performance, related promotional activities and plan for future.
- Drive increased revenue from mileage sale to partners as well as redemptions on QR flights by partners.
- Set optimal mileage pricing and proactively drive new and existing partners to purchase more Avios. Analyze appropriate data points within Privilege Club and partnership metrics to plan for partner activation campaigns to drive incremental cardholder spend behavior that results in associated Avios revenue lift.
- Oversee financial accounting process for revenue and costs across accruals and redemptions.
- Ensure compliance with all policies and develop robust business cases for new partnership, promotions, etc.
- Work alongside the value proposition team and the partner to develop a strong cobrand value proposition for the Qatar Airways cobranded credit card offering with both existing bank partners as well as new bank partners.
- Prepare a cobrand card strategy for key markets and develop new features and products attached to these cards that will add value to both card holders and Qatar Airways.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
About You

A bachelor’s degree with minimum 8 years of experience of managing financial product portfolio and card partnerships for a leading organization. You will have experience establishing new partnerships globally in the cobrand and credit card space.

Additionally, you will need to be a hands-on manager leading a small team and bring the below experience to help getting results:

- Experience in building and delivering loyalty program strategies keeping customer experience in mind.
- Experience with key account management to optimize current partnerships to increase member acquisition, engagement, member spend and retention that results in double digit growth
- Possess strong communication in English (verbal & written) as well as possess analytical & problem solving skills.
- Delivery focused - demonstrating great collaborative team-work to get great results
- Bring a positive attitude towards peers & seniors along with high integrity and open to continuous improvement
- Experience with managing team mana
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Operations Manager Financial Services Rental & Leasing AVR

Doha, Doha Al-Futtaim Group

Posted 3 days ago

Job Viewed

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Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP's in the operations department.

What you will do:

  1. Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
  2. Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
  3. Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
  4. Operational Efficiency: Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
  5. Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
  6. Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
  7. Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
  8. Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
  9. Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
  10. Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost

Required Skills to be successful

Minimum Qualifications and Knowledge:

  • Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
  • Understanding of industry best practices, standards and their impact on customer service levels.
  • Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
  • Work requires professional, written & verbal communication and inter personal skills
  • Ability to communicate and interact with internal and external customers and senior management team
  • Develop and maintain strong relationship with peer group and colleagues

Minimum Experience:

  • Five years' minimum experience in service industry, preferably car rental and leasing industry.

Job Specific Skills:

  • Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.

Behavioural Competencies:

  • Team player across all departments
  • Leadership Skills
  • Planning, organizing and ability to manage multiple demands.
  • Quality orientation and accuracy.
  • Professional ability.
  • Initiative and commitment to achieve results.
  • Excellent communication, interpersonal skills and cultural sensitivity.
  • Ability to recover from challenging situations be positive and motivated.
  • Strategic thinking.
  • Creativity and innovation

What equips you for the role:

Bachelor's degree/University degree or equivalent experience

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

For further information, and to apply, please visit our website via the "Apply" button below.

This advertiser has chosen not to accept applicants from your region.
 

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  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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