38 Jewelry Customer Service jobs in Qatar

As Field Service Representative in the Downstream division at Nalco Water, you play a critical role in delivering specialized water treatment and process chemical solutions to clients in the oil refining, petrochemical, and gas processing industries. You work closely with site operations, sales representatives, account managers, and technical teams to ensure optimal system performance, compliance, and operational efficiency.

Your responsibilities include monitoring and improving chemical treatment programs, troubleshooting operational issues, performing on-site testing and data analysis, and supporting the implementation of new technologies. You are a key technical partner for customer sites, ensuring safe and effective use of Nalco’s products and solutions.

What’s in it For You:

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do

• Provide on-site technical support for water treatment and process chemical applications.
• Monitor system performance and optimize chemical dosage and treatment strategies.
• Conduct system audits and routine analysis to ensure compliance and efficiency.
• Identify operational challenges, collaborate with site lead and technical consultant to recommend solutions to improve reliability and performance.
• Collaborate with the account manager to deliver value and meet customer goals.
• Support troubleshooting, root cause analysis, and implementation of corrective actions.
• Maintain strong customer relationships and promote a culture of safety and innovation.

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

Field service Representative page is loaded

Apply locations: QAT - Ad Dawhah - Doha | Time type: Full time | Posted on: Posted 30+ Days Ago | Job requisition id: R00260869

As a Field Service Representative in the Downstream division at Nalco Water, you play a critical role in delivering specialized water treatment and process chemical solutions to clients in the oil refining, petrochemical, and gas processing industries. You work closely with site operations, sales representatives, account managers, and technical teams to ensure optimal system performance, compliance, and operational efficiency.

Your responsibilities include monitoring and improving chemical treatment programs, troubleshooting operational issues, performing on-site testing and data analysis, and supporting the implementation of new technologies. You are a key technical partner for customer sites, ensuring safe and effective use of Nalco’s products and solutions.

What’s in it For You:

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

What You Will Do

• Provide on-site technical support for water treatment and process chemical applications.
• Monitor system performance and optimize chemical dosage and treatment strategies.
• Conduct system audits and routine analysis to ensure compliance and efficiency.
• Identify operational challenges, collaborate with site lead and technical consultants to recommend solutions to improve reliability and performance.
• Collaborate with the account manager to deliver value and meet customer goals.
• Support troubleshooting, root cause analysis, and implementation of corrective actions.
• Maintain strong customer relationships and promote a culture of safety and innovation.

As Field Service Representative in the Downstream division at Nalco Water, you play a critical role in delivering specialized water treatment and process chemical solutions to clients in the oil refining, petrochemical, and gas processing industries. You work closely with site operations, sales representatives, account managers, and technical teams to ensure optimal system performance, compliance, and operational efficiency.

Your responsibilities include monitoring and improving chemical treatment programs, troubleshooting operational issues, performing on-site testing and data analysis, and supporting the implementation of new technologies. You are a key technical partner for customer sites, ensuring safe and effective use of Nalco’s products and solutions.

What’s in it For You :

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do

• Provide on-site technical support for water treatment and process chemical applications.
• Monitor system performance and optimize chemical dosage and treatment strategies.
• Conduct system audits and routine analysis to ensure compliance and efficiency.
• Identify operational challenges, collaborate with site lead and technical consultant to recommend solutions to improve reliability and performance.
• Collaborate with the account manager to deliver value and meet customer goals.
• Support troubleshooting, root cause analysis, and implementation of corrective actions.
• Maintain strong customer relationships and promote a culture of safety and innovation.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

Field Service Representative • Doha, Ad Dawhah, Qatar

As a Field Service Representative in the Downstream division at Nalco Water, you play a critical role in delivering specialized water treatment and process chemical solutions to clients in the oil refining, petrochemical, and gas processing industries. You will work closely with site operations, sales representatives, account managers, and technical teams to ensure optimal system performance, compliance, and operational efficiency.

Your responsibilities include monitoring and improving chemical treatment programs, troubleshooting operational issues, performing on-site testing and data analysis, and supporting the implementation of new technologies. You are a key technical partner for customer sites, ensuring the safe and effective use of Nalco’s products and solutions.

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.
• The ability to make an impact and shape your career with a company that is passionate about growth.
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

• Provide on-site technical support for water treatment and process chemical applications.
• Monitor system performance and optimize chemical dosage and treatment strategies.
• Conduct system audits and routine analysis to ensure compliance and efficiency.
• Identify operational challenges, collaborate with site leads and technical consultants to recommend solutions to improve reliability and performance.
• Collaborate with the account manager to deliver value and meet customer goals.
• Support troubleshooting, root cause analysis, and implementation of corrective actions.
• Maintain strong customer relationships and promote a culture of safety and innovation.

Ecolab is committed to fair and equal treatment of associates and applicants, promoting principles of Equal Opportunity in employment. We aim to fully utilize minority, female, and disabled individuals at all levels of the workforce. Opportunities for employment, promotion, transfer, and advancement are based on individual qualifications and job performance. Ecolab does not discriminate based on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other

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• Serve as the first point of contact for customer inquiries via phone, email, and live chat.
• Provide timely and accurate responses to customer questions and concerns.
• Process orders, returns, and refunds efficiently.
• Maintain and update customer records in the CRM system.
• Escalate complex issues to the relevant departments when necessary.
• Gather customer feedback to improve service quality.
• Assist in resolving complaints with professionalism and patience.
• Stay updated on company products, services, and policies.
• Collaborate with the sales and support teams to enhance the customer experience.
  
  

• Minimum 3 years of experience in customer service, call centers, or client support roles.
• Excellent verbal and written communication skills in English (Arabic is a plus).
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
• Ability to multitask and work under pressure.
• Friendly, patient, and empathetic attitude toward customers.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Experience in e-commerce, retail, or B2B customer service is a plus.
  
  

• Competitive salary and benefits.
• Opportunities for career growth and training.
• Positive and supportive work environment.
• Work with a dynamic and professional team.