42 Jewelry Customer Service jobs in Qatar

As Field Service Representative in the Downstream division at Nalco Water, you play a critical role in delivering specialized water treatment and process chemical solutions to clients in the oil refining, petrochemical, and gas processing industries. You work closely with site operations, sales representatives, account managers, and technical teams to ensure optimal system performance, compliance, and operational efficiency.

Your responsibilities include monitoring and improving chemical treatment programs, troubleshooting operational issues, performing on-site testing and data analysis, and supporting the implementation of new technologies. You are a key technical partner for customer sites, ensuring safe and effective use of Nalco's products and solutions.

What's in it For You :

• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do

• Provide on-site technical support for water treatment and process chemical applications.
• Monitor system performance and optimize chemical dosage and treatment strategies.
• Conduct system audits and routine analysis to ensure compliance and efficiency.
• Identify operational challenges, collaborate with site lead and technical consultant to recommend solutions to improve reliability and performance.
• Collaborate with the account manager to deliver value and meet customer goals.
• Support troubleshooting, root cause analysis, and implementation of corrective actions.
• Maintain strong customer relationships and promote a culture of safety and innovation.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

Field Service Representative • Doha, Ad Dawhah, Qatar

As Field Service Representative in the Downstream division at Nalco Water, you play a critical role in delivering specialized water treatment and process chemical solutions to clients in the oil refining, petrochemical, and gas processing industries. You work closely with site operations, sales representatives, account managers, and technical teams to ensure optimal system performance, compliance, and operational efficiency.

Your responsibilities include monitoring and improving chemical treatment programs, troubleshooting operational issues, performing on-site testing and data analysis, and supporting the implementation of new technologies. You are a key technical partner for customer sites, ensuring safe and effective use of Nalco’s products and solutions.

What’s in it For You:

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do

• Provide on-site technical support for water treatment and process chemical applications.
• Monitor system performance and optimize chemical dosage and treatment strategies.
• Conduct system audits and routine analysis to ensure compliance and efficiency.
• Identify operational challenges, collaborate with site lead and technical consultant to recommend solutions to improve reliability and performance.
• Collaborate with the account manager to deliver value and meet customer goals.
• Support troubleshooting, root cause analysis, and implementation of corrective actions.
• Maintain strong customer relationships and promote a culture of safety and innovation.

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

About the job Customer Service Representative

Job Description

• Book and track progress of shipment
• Monitor and update the pipeline of deliveries

Qualifications

• Diploma in a relevant field
• 2-3 years of experience in customer service role
• Previous experience in the logistics industry is a preferred
• Middle East/GCC Experience
• Working knowledge of Office and web applications
• Experience in using modern WMS systems including barcoding, Master data, RF, etc.

Market/Industry/Functional Knowledge:

• Strong knowledge of the GCC logistics market
• Strong knowledge of local and regional customs procedure and legislation
• Understand and be able to exploit customer opportunities within and outside of Qatar

SEED is a wellness space opening in Doha, Qatar, that combines ancient wisdom and modern knowledge to create a holistic ecosystem of complete health, nourishment, and healing. At SEED, we are dedicated to enhancing well-being and providing our community with the tools needed for personal growth and a balanced lifestyle. Our aim is to create a supportive and nurturing environment for individuals to achieve their optimal health and wellness goals.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Daily tasks will include interacting with customers via various communication channels, providing product information, handling complaints, and delivering a positive customer experience. The Customer Service Representative will be the first point of contact and play a crucial role in enhancing customer relations and supporting the company's mission of holistic wellness.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in enhancing Customer Experience and ensuring Customer Service excellence
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment
• Problem-solving and conflict resolution skills
• Prior experience in the wellness industry is a plus
• Bachelor’s degree in a related field is preferred
• Proficiency in English; additional languages are an advantage

As Field Service Representative in the Downstream division at Nalco Water, you play a critical role in delivering specialized water treatment and process chemical solutions to clients in the oil refining, petrochemical, and gas processing industries. You work closely with site operations, sales representatives, account managers, and technical teams to ensure optimal system performance, compliance, and operational efficiency.

Your responsibilities include monitoring and improving chemical treatment programs, troubleshooting operational issues, performing on-site testing and data analysis, and supporting the implementation of new technologies. You are a key technical partner for customer sites, ensuring safe and effective use of Nalco’s products and solutions.

What’s in it For You :

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do

• Provide on-site technical support for water treatment and process chemical applications.
• Monitor system performance and optimize chemical dosage and treatment strategies.
• Conduct system audits and routine analysis to ensure compliance and efficiency.
• Identify operational challenges, collaborate with site lead and technical consultant to recommend solutions to improve reliability and performance.
• Collaborate with the account manager to deliver value and meet customer goals.
• Support troubleshooting, root cause analysis, and implementation of corrective actions.
• Maintain strong customer relationships and promote a culture of safety and innovation.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

Field Service Representative • Doha, Ad Dawhah, Qatar

Management Solutions International (MSI) is hiring!

We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .

Requirements :

Diploma or higher qualification

3+ years experience in customer service within logistics / warehouse / distribution

Arabic language proficiency is mandatory

Familiarity with Warehouse Management Systems (WMS) preferred

Willing to work in rotational / shift-based schedules

Only shortlisted applicants will be contacted.