75 Learning And Development Director jobs in Qatar

Overview

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

As the Director of Learning & Development, you will design, implement, and sustain a learning strategy that reflects the highest standards of luxury hospitality. You will lead all aspects of training, onboarding, leadership development, and service excellence programs with a strong focus on Forbes Travel Guide standards and brand-specific requirements.

• Develop and execute a strategic learning roadmap aligned with business goals and service excellence standards.
• Design, deliver, and oversee all training programs including onboarding, leadership development, and guest service.
• Embed Forbes Travel Guide training standards into daily operations, ensuring consistency across departments.
• Coach and mentor department leaders in performance management and service culture development.
• Partner with HR and department heads to conduct needs assessments and skills gap analysis.
• Lead internal certification programs and succession planning initiatives.
• Evaluate training effectiveness through performance metrics and guest satisfaction scores.

• Proven experience in luxury hospitality, preferably within a Forbes-rated property.
• Minimum 5 years in a senior L&D or HR role.
• Strong knowledge of Forbes Travel Guide standards and luxury service expectations.
• Exceptional facilitation, communication, and interpersonal skills.
• Ability to inspire and engage teams at all levels.
• Certified trainer credentials or related certifications are a plus.
• Bachelor's degree in Hospitality, Human Resources, or related field (Master’s preferred).

• One of the most iconic places to be and work
• Amazing learning and development program
• Discounted rates at The Ned Doha
• Fantastic career growth opportunities

Apply today and join us!

Job Title: Human Resources (HR)

About Us:

Optimum Systems is a dynamic and growing organization committed to fostering a positive and inclusive workplace culture. We are seeking an experienced and dedicated HR professional to join our team and help drive our people initiatives, employee engagement, and talent strategies.

Key Responsibilities:

• Recruitment & Onboarding: Manage the full recruitment lifecycle, including sourcing, interviewing, and onboarding top talent.
• Employee Relations: Act as a trusted advisor for employees, addressing concerns and ensuring a positive work environment.
• Policy Development: Develop, implement, and maintain HR policies and procedures in compliance with legal requirements.
• Performance Management: Oversee performance review processes and support leadership in employee development plans.
• Compliance: Ensure compliance with employment laws and regulations.
• Compensation & Benefits: Administer payroll, benefits, and other HR-related programs.
• Culture & Engagement: Promote initiatives that enhance workplace culture, diversity, and inclusion.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field (HR certification preferred).
• Strong knowledge of labor laws and HR best practices.
• Excellent communication, organizational, and interpersonal skills.

Location: Qatar, Doha

Job Type: Full-time

How to Apply:

Interested candidates can apply by sending their CV and cover letter to

Job Type: Full-time

Job Title: Human Resources (HR)

About Us:

Optimum Systems is a dynamic and growing organization committed to fostering a positive and inclusive workplace culture. We are seeking an experienced and dedicated HR professional to join our team and help drive our people initiatives, employee engagement, and talent strategies.

Key Responsibilities:

• Recruitment & Onboarding: Manage the full recruitment lifecycle, including sourcing, interviewing, and onboarding top talent.

• Employee Relations: Act as a trusted advisor for employees, addressing concerns and ensuring a positive work environment.

• Policy Development: Develop, implement, and maintain HR policies and procedures in compliance with legal requirements.

• Performance Management: Oversee performance review processes and support leadership in employee development plans.

• Compliance: Ensure compliance with employment laws and regulations.

• Compensation & Benefits: Administer payroll, benefits, and other HR-related programs.

• Culture & Engagement: Promote initiatives that enhance workplace culture, diversity, and inclusion.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field (HR certification preferred).

• years of experience in an HR role.

• Strong knowledge of labor laws and HR best practices.

• Excellent communication, organizational, and interpersonal skills.

Location: Qatar, Doha

Job Type: Full-time

How to Apply:

Interested candidates can apply by sending their CV and cover letter to

Job Type: Full-time

The Human Resources & L&D Coordinator is responsible for providing comprehensive support across HR operations and Learning & Development initiatives. This role ensures smooth HR processes, supports employee lifecycle activities, and coordinates training programs that foster professional growth, engagement, and organizational effectiveness.

What will I be doing?
The Human Resources and L&D Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically, you will be responsible for performing the following tasks to the highest standards:

Human Resources

• Assist with end-to-end recruitment processes, including posting job ads, screening applications, scheduling interviews, and onboarding new hires.
• Maintain accurate employee records (HRIS, personnel files, contracts, etc.) in compliance with data protection regulations.
• Support payroll preparation by providing relevant employee data (absences, bonuses, leave, etc.).
• Administer employee benefits programs and respond to related queries.
• Serve as the first point of contact for HR-related inquiries and escalate issues when needed.
• Coordinate performance review cycles and assist with employee engagement initiatives.
• Ensure compliance with labor laws, company policies, and HR best practices.

Learning & Development

• Coordinate the design, scheduling, and delivery of training programs (in-person, virtual, and e-learning).
• Maintain the L&D calendar and manage logistics for training sessions, workshops, and onboarding programs.
• Track participation, completion, and effectiveness of learning programs; prepare reports for HR and management.
• Collaborate with managers to identify skills gaps and training needs.
• Support the creation of training materials, e-learning content, and knowledge resources.
• Manage learning platforms and ensure accurate training records are maintained.

What are we looking for?
A Human Resources Coordinator serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in or equivalent role
• Positive attitude
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Experience with MS Office applications and Outlook

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Work Locations
Hilton Doha

Schedule
Full-time

Brand
Hilton Hotels & Resorts

Job
Human Resources

Overview

Job Description

• Assist on the administrative activities of payroll, benefits, legal compliance and employment law
• Know and understand the job descriptions of all positions in his/her department and be aware of others
• Know and understand policies relating to his/her department and others
• Assist in implementing guidelines, policies, and procedures in compliance with corporate direction
• Assist in developing a recruitment / selection strategy and mobility process
• Prepare employment contracts and all related documents for new staff
• Handle the staff movement process including new hires, promotions, and resignations
• Prepare a monthly payroll report and send to Finance Department
• Assist in monitoring proposed manning budget according to management requirements
• Assist in supporting operations and in achieving team member and guest satisfaction goals
• Assist in preparing and supervising the performance appraisal reviews – Mid Year Talk and yearly performance appraisal
• Assist in interviewing, selecting, training, appraising, coaching, counseling and disciplining departmental staff according to company standards
• Assist in measuring staff satisfaction through surveys, round tables, one-on-ones with team members, and exit interviews
• Monitor the staff Recognition Program
• Address employee relations matters and respond timely to staff
• Supervise all licenses and contacts with governmental departments to extend and register hotel licenses
• Ensure the implementation of staff benefits including Group / Life insurance, provident fund and social security
• Act as Eagle HR system champion for all payrolls and time attendance
• Supervise House Fund and send the expenses report to Finance Department
• Assist in implementing Employee Relations activities including charitable, welfare campaigns and sports activities
• Prepare staff turnover reports and monthly HR ratio
• Prepare HR reports, HR Input Files and reports related to Dusit Corporate Office
• Conduct monthly locker room and staff canteen inspections/reviews
• Supervise communication flow to all hotel staff through notice boards, newsletters, bulletins and direct communication
• Prepare all administration documents required by staff including working certificates, salary guarantee certificates, hotel certificates
• Interact in a positive way with other departments to ensure a luxury guest experience
• Ensure compliance with local health and safety regulations
• Be an example of the Dusit Values, brand standards, and a champion of grooming and appearance guidelines
• Perform other duties as assigned by Director of Human Resources

• Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment and victimisation
• Treat complaints of harassment and discrimination promptly and confidentially
• Treat customers and colleagues from all cultural groups with respect and sensitivity
• Identify and deal with issues which may cause cross-cultural conflict or misunderstanding

• Continuous learning through own IDP
• Any other duties as may be assigned by the superior

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness

• Communicate and fully embrace the Company’s culture (our Vision, our Mission and our Values), lead by example and cascade to all subordinates. – “Proud to belong and to contribute”

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dusit Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

• Minimum education of Bachelor's degree in Human Resources Management, Business Administration or relevant discipline
• Strong knowledge in all HR functions
• Practical experience in HR administrative function of at least 5 years. Exposure in hospitality business is desirable
• Good English communication skills both in written and spoken
• Computer literate
• Possess professional disposition with good communication and interpersonal skills

We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As a Human Resources Coordinator you are responsible for coordinating the various functions including administrative procedures and recruitment, leavers / joiners administration, liaison with the various departments of the hotel and outside contractors, maintaining and producing reports and records. Your role needs you to adhere to policies and procedures ensuring the smooth functioning of the Human Resources Department and will include key responsibilities such as:

• Initiate and process employment requisitions, develop and edit departmental job descriptions, vacancy announcements and position advertisements in consultation with the Director of Human Resources / Human Resources Manager
• Develop and maintain confidential departmental employee files, documents and databases
• Coordinate employee recruitment process, as appropriate, ensuring search documentation is accurate, consistent and complete
• Coordinate departmental employee relation functions in consultation with the Director of Human Resources / Human Resources Manager, monitor employee performance appraisal completions and track annual and sick leave accruals
• Prepare and complete the monthly Human Resources report and other statistical reports as required by the Director of Human Resources / Human Resources Manager
• Coordinate and conduct departmental training and conduct the Human Resources Orientation for new hires

Overview

We are hiring an HR & Admin Officer – Performance & Systems for a fast-growing floral business in Doha, Qatar. This role is for someone who thrives in fast-paced environments and wants to take full ownership of HR operations, SOP creation, employee monitoring, and administrative compliance. The selected candidate will report directly to the CEO and coordinate with multiple departments including retail, wholesale, delivery, and online sales.

You will play a vital role in professionalising our people processes and driving a performance-first culture across all branches.

• Manage end-to-end recruitment: posting jobs, screening resumes, coordinating interviews, and onboarding new hires.
• Maintain and update employee records and HRMS in compliance with Qatar labor laws and internal audit requirements.
• Oversee attendance, leaves, and punctuality systems; escalate discipline or absence issues with supporting documentation.
• Track disciplinary concerns, propose corrective actions, and issue verbal/written warnings when necessary.
• Ensure full employee documentation (contracts, QID, visa, health card, insurance) is maintained both physically and digitally.
• Draft official HR communications: offer letters, memos, internal circulars, appraisal notices, and warnings.
• Create and implement department-wise SOPs, KPIs, and incentive plans.
• Conduct monthly performance appraisals and feedback sessions with department heads.
• Organize employee training, staff engagement activities, and inter-departmental collaboration efforts.
• Coordinate administrative tasks, including visa renewals, ID renewals, health check bookings, and insurance claim follow-up.
• Liaise with PRO, accounts, customer service, e-commerce, and operations departments to streamline HR & admin workflows.
• Support integration of HR systems with Odoo ERP, maintain clean and auditable data across tools.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2–4 years of relevant HR/Admin experience (retail, FMCG, or service industry preferred).
• Knowledge of Qatar Labor Law, staff file compliance, and QID/visa documentation processes.
• Strong written and verbal communication skills in English.
• Meticulous and organized approach to documentation and reporting.
• Proficient in Google Drive, Excel (pivot tables), MS Word, and digital file systems.
• Tech-savvy; able to use or learn HR tools and ERP systems like Odoo.
• Familiar with tracking KPIs, preparing reports, and coordinating across multi-department teams.
• Confident, approachable, and emotionally intelligent with a people-first mindset.
• Self-motivated and capable of handling multiple HR tasks with minimal supervision.

• MS Excel (for attendance/KPI dashboards)
• Google Sheets & Google Drive
• Odoo ERP (basic HR module usage)
• HR software
• PDF editing tools (for contracts, warnings, and letters)

• Time-to-hire for open roles
• Accuracy of attendance and leave tracking
• Staff documentation completion rate
• Time taken to resolve disciplinary issues
• Implementation rate of SOPs and KPIs per department
• Number of feedback/appraisal sessions held monthly
• Internal feedback scores from CEO and department heads
• Compliance with internal HR checklists and legal documentation

• Emotionally intelligent and good at handling people issues
• Tech-savvy and process-driven with a “get-things-done” attitude
• Vigilant in staff monitoring and deadline tracking
• Meticulous and disciplined in record-keeping and HR compliance
• Energetic, approachable, and collaborative with all departments