56 Lg Samsung Hvac Service Manager Sales Operations jobs in Qatar

VAC9561 - Senior Manager Managed Service - Security Field:

Business Contract Type:

Full Time - Permanent Location:

Qatar - Doha Closing date:

06-Feb-2025 About Us: Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of! About the Business Unit: Ooredoo’s Business BU is a critical part of the company’s first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The Managed Services department is an integral revenue growth area focused on providing services in managed connectivity and security, with a mandate for overall growth in revenue and new domains such as cloud. The managed services team is responsible for offering and maintaining managed services as ongoing customer services. About the Role: The role is responsible for driving the adoption and governance of Ooredoo's Managed SOC platform and other managed security services, ensuring successful customer onboarding and seamless delivery of 24/7 SOC operations. This role leads the design, deployment, and management of comprehensive security solutions, including network security, threat detection, incident response, and cloud security, tailored to the needs of enterprise clients. The Senior Manager works closely with the operations team to ensure effective monitoring and delivery of SOC services while maintaining oversight of security governance and compliance. The primary focus is to increase the adoption of Ooredoo's shared SOC platform by onboarding new customers and ensuring efficient delivery and continuous improvement of managed security services. About You: 10 years' experience in a similar role. Minimum Qualifications: Bachelor's Degree in Business Administration, Marketing, or Engineering. Note:

You will be required to attach the following: 1. Resume / CV

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VAC9562 - Senior Manager Managed Service - Connectivity Field:

Business Contract Type:

Full Time - Permanent Location:

Qatar - Doha Closing date:

06-Feb-2025 About Us: Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of! About the Business Unit: Ooredoo’s Business BU is a critical part of the company’s first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The Managed Services department is an integral revenue growth area focused initially on providing services in the established managed connectivity and security areas and mandated with overall growth in revenue and in further new domains such as cloud. The managed services team is responsible for offering and maintaining managed services as ongoing customer services (recurring revenues). About the Role: This role is responsible for managing the design, deployment, and ongoing delivery of customized connectivity solutions. This includes providing end-to-end managed services for enterprise clients, ensuring seamless and secure network connectivity, including WAN, LAN, VPN, SD-WAN, and other network solutions tailored to specific client needs. The role requires collaboration with the product team to promote and expand the adoption of standard managed connectivity services, increasing Ooredoo's market presence and ensuring solutions evolve to meet customer demands. This techno-commercial role blends technical expertise in designing bespoke solutions with a commercial mindset to align off-the-shelf products with business objectives. The Senior Manager leads a team of connectivity experts and works closely with cross-functional teams, including sales, product development, and operations, to ensure the efficient, scalable, and profitable delivery of managed connectivity services. About You: 10 years' experience in a similar role Minimum Qualifications: Bachelor's Degree in Computer Science or Engineering Note:

You will be required to attach the following: Resume / CV

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About the role: Hamad International Airport is seeking a highly skilled and organized individual to join our team as

Manager Customer Service and Accessibility . If you thrive in a dynamic environment, possess excellent customer service experience, develop and implement customer service strategies, communication skills, and have a proven track record in fostering a culture of continuous improvement and inclusivity and, can help us to achieve this ambition by: Support MATAR customer experience strategic objectives to provide a continuous path of improvement for airports in the area of accessibility for passengers with disabilities. Develop and implement policies, programs and processes that demonstrate a continuous evolving strategy to measure, evaluate, and improve HIA accessibility management and culture Delivers customer-oriented metrics and analytics by evaluating available data and methods to select measurements, reports and metrics that provide clear and valuable insights about customer needs and satisfaction. Driving innovation in service delivery, leveraging technology to improve responsiveness and inclusivity Manages and takes end to end ownership of customer service strategy for MATAR Terminal Operations and develops and implements customer service policies, standards, and procedures to maintain or increase customer satisfaction. Support terminal operations shift leaders to monitor and manage the day-to-day delivery of customer service policies, standards, and procedures to maintain or increase customer satisfaction. Manage, control and monitor the training programs (customer service & accessibility) for MATAR employees and stakeholders to ensure their skills and knowledge contribute to maintain and improve customer satisfaction. Qualifications About you: Relevant College or University qualification to min bachelor’s level or equivalent Minimum 6 years of relevant experience Proven senior influencing and relationship management skills that demonstrate ability to balance and manage diverse stakeholder interest. Strategic thinker and change agent. Ability to challenge current practices and to generate support for/and drive through change. Strong people management, creates an empowering environment, encouraging individual ownership and initiative Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

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About The Role

Hamad International Airport is seeking a highly skilled and organized individual to join our team as

Manager Customer Service and Accessibility

. If you thrive in a dynamic environment, possess excellent customer service experience, develop and implement customer service strategies, communication skills, and have a proven track record in fostering a culture of continuous improvement and inclusivity and, can help us to achieve this ambition by :

Support MATAR customer experience strategic objectives to provide a continuous path of improvement for airports in the area of accessibility for passengers with disabilities. Develop and implement policies, programs and processes that demonstrate a continuous evolving strategy to measure, evaluate, and improve HIA accessibility management and culture Delivers customer-oriented metrics and analytics by evaluating available data and methods to select measurements, reports and metrics that provide clear and valuable insights about customer needs and satisfaction. Driving innovation in service delivery, leveraging technology to improve responsiveness and inclusivity Manages and takes end to end ownership of customer service strategy for MATAR Terminal Operations and develops and implements customer service policies, standards, and procedures to maintain or increase customer satisfaction. Support terminal operations shift leaders to monitor and manage the day-to-day delivery of customer service policies, standards, and procedures to maintain or increase customer satisfaction. Manage, control and monitor the training programs (customer service & accessibility) for MATAR employees and stakeholders to ensure their skills and knowledge contribute to maintain and improve customer satisfaction.

Job Posting

Jul 28, 2025, 8:33:08 PM

About You

Relevant College or University qualification to min bachelor’s level or equivalent Minimum 8 years of relevant experience Proven senior influencing and relationship management skills that demonstrate ability to balance and manage diverse stakeholder interest. Strategic thinker and change agent. Ability to challenge current practices and to generate support for/and drive through change. Strong people management, creates an empowering environment, encouraging individual ownership and initiative Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

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**Who are we?**

Siemens’ Energy technology brings power and water to Qatar’s cities, pioneers’ digital infrastructure and industry and develops local talent through education and knowledge transfer. With a leading role in Oil & Gas, electrification, automation and digitalization, Siemens is building on more than 40 years in the region with innovative technology that supports sustainable economic growth and enhances the lives of citizens.

**Where will you be working?**

Siemens Energy - Oil & Gas Service Business Unit delivers the right service solutions for gas turbines, steam turbines, generators and compressors to increase efficiency, reliability and availability throughout their entire lifecycle. From modernizations and upgrades, remote monitoring, lifetime extensions, digital and condition monitoring to LTSAs for complete plants, we partner with you to achieve optimal performance and maximize success.

**The Opportunity**

This position offers the chance to join a dynamic and growing Siemens Energy business in Qatar as part of the Project Management team to execute a key role in supporting critical infrastructure, offering the opportunity to develop existing competencies and learn new skills through various forms of training. Qatar is a cosmopolitan location offering excellent life style opportunities.

**Leadership**

Execution - Establishing an action plan, translating strategic priorities into operational reality keeping EHS as top priority.

Driving Results - Setting high goals for self and others, consistently trying to meet and exceed

them.

Customer Focus - Integrating the customer’s perspective when setting priorities and taking action.

Influencing - Using effective involvement and persuasion strategies to gain acceptance of

ideas and commitment to actions.

Entrepreneurship - Using own understanding of key market drivers to create and seize business

opportunities.

**Specific Responsibilities**

Stakeholders

Customer; PM team; internal/ external suppliers/ partners; responsible business manager

engineering; procurement; logistics; manufacturing; commissioning; site management; customer service, authorities; internal and external auditors

**Empowerment**
- Drives own empowerment with adequate signature authorization and target agreement to manage the project as entrepreneur
- Stands for overall responsibility on project results based on strategic priorities and set goals (e.g. budget, quality, schedule, EHS)
- Manage the project throughout the project Life Cycle until final acceptance (FAC):

- Develops action plans and drives commitment to relevant planning elements and milestone results
- Sets up and maintains the Siemens Project Management Plan including Quality Management Plan
- Involves the relevant partners in the sales/ project initiation phase
- Performs contract reading and derives actions concerning risks, opportunities and contractual obligations
- Is responsible for integration of technical solution incl. all (sub-) systems
- Ensures proper ramp up and execution of site activities
- Holds regular project status meetings and organizes acceptance of milestone work results
- Documents all work results according to the valid standards
- Manages acceptance (tests) and final project handover
- Is responsible for quality, EHS for the entire project

**Manage Customer Requirements**:

- Actively gathers information on the customer and customer's strategies and manages requirements and targets
- Manages customer expectations
- Actively communicates with customer's senior representatives and manages solving of issues
- Regularly performs lessons learned activities and feeds the results into own project and organization
- At an early stage, informs customer, management and project team of deviations from project plan
- Actively builds relationships to customer representatives
- Develop strategies for the project and beyond:

- Acts as advisor for his line/senior management
- Develops and considers strategic targets for own project in alignment with business strategy and stipulates a project target agreement with the responsible business manager
- Represents the project in the relevant decision boards internally and externally to senior management
- Identifies / creates additional opportunities out of the ongoing projects

**Manage project finances**:

- Lives full responsibility for the financial results according to set targets
- Examines the project proposal/order entry costing
- Ensures regular financial controlling and reporting according to regulations
- Optimizes the project gross profit, cash flow and project related assets
- Identifies non conformances and minimizes non-conformance costs
- Ensures that the results of risk assessments are appropriately reflected in project calculation
- Fosters change orders with good margin contribution

**Manage stakeholders**:

- Conducts stakeholder analysis and manages efficient communication with all relevant stakeholders incl. dif