5 Library Management jobs in Qatar
Information Management Lead
Posted today
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Job Description
Profile Description:
The Senior Principal Document Control Spec is recognized as a specialist in the field of Document Control at McDermott. They can anticipate internal and external business challenges and regulatory issues and recommend process, product, or service improvements.
Job Overview:
The Senior Principal Document Control Spec is tasked with solving unique and complex problems that broadly impact the business. They must proactively identify and solve the most complex problems that impact the management and direction of the business. The Senior Principal Document Control Spec is considered a specialist in the field of Document Control, and they offer a broad base of knowledge about the General Services function. The Senior Principal Document Control Spec impacts the direction and resource allocation of programs and projects in their discipline and works within general functional policies and industry guidelines. The Senior Principal Document Control Spec role requires conceptual and innovative thinking to develop creative solutions to Document Control challenges.
Job Responsibility:
- Gain experience in the following work area: iDocs.
- Develop basic technical skills to complete assigned work.
- Coordinate all activities within own discipline and discipline interfaces with other disciplines.
- Lead the Document Management Team of the assigned work area and completed within the planned schedule and budget, in accordance with standards, MDR, and project-specific procedures and to a high professional standard.
- Plan, organize, and direct all aspects of discipline execution on the assigned project, including scope, deliverables, schedule, and all discipline workforce resources - agree on allocations with the Engineering Manager.
- Ensure interfaces and deliverables are clearly identified.
- Maintain responsibility for progress and productivity, identifying any required corrective action.
- Act as project-based discipline point of contact in communications and meetings with the Project Team, Customer, Vendor/Supplier and/or Subcontractor counterparts, and relevant agencies such as certifying authorities, auditors, third parties, etc.
- Assist the Department Manager with recruiting, interviewing, hiring, and ensuring staffing levels are adequate.
- Develop the Document Management Execution Plan and other associated work instructions to ensure alignment with Client requirements and McDermott standards.
- Become familiar with specific technical aspects of the Contract and Project Team Requirements pertaining to Document Management and project delivery requirements (standards, procedures, EDMS, formats, etc.).
- Ensure the project EDMS platform is set up to meet Client and McDermott's technical requirements.
- Manage staffing plans and budgets for projects to ensure appropriate staffing levels and cost management.
- Advise Project Management Team on Document Management issues and interface processes and requirements.
- Ensure seamless sharing of documentation across all project team members and locations to include MOPEX and JV Partners.
- Act as a day-to-day interface for the Client, Suppliers, Subcontractors, etc., on day-to-day Document Management issues.
- Facilitate and expedite the timely flow of technical information amongst project team members and external parties, such as the Client and Suppliers, via the EDMS.
- Prepare, review, and issue defined project reports on document status, including the Master Document Register.
- Supervise Document Management personnel on projects and provide timely feedback to the Document Management Department Manager on personnel performance.
- Ensure proper EDMS training of all project personnel as well as training of Document Management personnel in Document Management procedures and systems (unifi).
- Assist in the establishment, maintenance, development, and improvement of Document Management processes, systems, and tools.
- Participate in and lead internal and external audits as required.
- Provide regular status reports to Project and Department Management on Project Document Management workload and any issues.
- Ensure active and frequent engagement with MOPEX counterpart/s for the project.
- Deliver information required for handover and turnover in accordance with project contractual requirements.
- Archive project records.
- Provide lessons learned from project execution to Project Management and Department Management.
- As Lead Document Controller, in addition: engage the participation of other disciplines.
Reports to:
Project: Project Engineering Manager/Project Manager.
Functional: Department Manager.
Liaise With: Lead Document Management, Project Engineering, Project Management, Department Manager.
Supervises: Assigned Document Controllers.
Qualifications:
- Professional Degree/Post Graduate Degree/Bachelor's Degree.
- 20+ years of experience in Document Management with major contractor or consultant.
- Good knowledge of Electronic Database Management System (EDMS) software, MS Office, and Adobe.
- Computer literate in Microsoft programs: Word, Access, PowerPoint, Excel, Project.
- Working knowledge of industry-utilized EDMS tools.
- Have wide experience with technical activities, including onshore and offshore operations.
- Functional, business, industry, and leadership expertise.
- Ability to work as a team member as well as act as a team leader (if the position is a Lead position).
- Excellent organizational and time management skills.
- Detail-oriented, dependable, and willing to handle multiple priorities.
- Successful communication skills, business acumen, and decision-making capability.
Certified iDocs Trainer (preferable).
Information Technology Service Management Specialist
Posted today
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Job Description
Job Overview:
We are seeking a skilled
ITSM Developer
with over 5 years of experience to support our IT Service Management initiatives within the banking domain. The ideal candidate will have hands-on experience in ITSM platform development and integration, with a focus on enterprise-scale tools like Ivanti, ServiceNow, or BMC Remedy.
Key Responsibilities:
- Design, develop, and maintain integrations between ITSM tools (Ivanti, ServiceNow, BMC Remedy, etc.) and enterprise applications (ERP, CRM, HR, Monitoring Tools, CMDB).
- Configure and develop APIs, web services, and middleware components to support ITSM processes.
- Collaborate with ITSM process owners (Incident, Change, Problem, Asset, CMDB) to gather and implement integration requirements.
- Develop and customize workflows, automation scripts, and business rules within the ITSM platform.
- Ensure integration solutions meet data quality, security, and performance standards.
- Troubleshoot integration-related issues including connectivity, data flow, and service disruptions.
- Maintain comprehensive technical documentation for all integration configurations and workflows.
- Support platform upgrades, patches, and migrations ensuring continuity of integrations.
- Collaborate with cross-functional teams (IT Operations, Security, Applications, etc.) to ensure seamless service delivery.
- Develop custom reports, scripts, workflows, and complex queries across various ITSM tools.
- Build enterprise-class monitoring and event management integrations, consolidating alerts into unified dashboards or channels.
- Maintain and support service management tools, asset management modules, and configuration management databases (CMDB).
- Create service dependency maps via logical and physical CI (Configuration Item) relationships.
- Automate IT operational tasks using appropriate tools and scripts.
Required Qualifications & Skills:
- Bachelor's degree in Computer Science, Information Systems, or a related discipline.
- 5+ years of hands-on experience with ITSM tools (Ivanti preferred; ServiceNow or BMC Remedy acceptable).
- Proficiency in integration technologies including APIs (REST, SOAP), web services, and middleware.
- Experience with scripting languages such as JavaScript, PowerShell, or Python.
- Knowledge of ITIL v4 and core ITSM processes (Incident, Change, Problem, Asset, CMDB).
- Familiarity with middleware and iPaaS tools such as ServiceNow IntegrationHub, MuleSoft, Boomi, Azure Logic Apps, etc.
- Strong understanding of relational (SQL) and NoSQL databases.
- Solid troubleshooting, debugging, and root cause analysis skills.
- Experience with Git, version control, and CI/CD pipelines.
Senior Information Technology Service Management Consultant
Posted today
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Job Description
ITSM Developer:
Skill – ITSM Developer
Location – Qatar
Exp Range – 8+ yrs
Key Responsibilities
- Configure, manage, and maintain Service Mapping and Discovery tools within the ITSM platform.
- Create and maintain service maps to ensure accurate relationships between applications, services, and infrastructure.
- Collaborate with IT, application, and infrastructure teams to gather requirements for service mapping.
- Continuously refine and improve service mapping processes to increase data accuracy and completeness.
- Monitor and troubleshoot issues related to discovery patterns, probes, and credentials.
- Ensure compliance with governance, standards, and data quality for CMDB (Configuration Management Database).
- Provide support during incident and problem investigations by leveraging service maps for impact analysis.
- Develop and maintain documentation for service mapping processes, workflows, and best practices.
- Conduct training or knowledge-sharing sessions with stakeholders on the use of service maps.
- Stay updated with ITSM and service mapping trends, tools, and best practices.
Required Qualifications & Skills
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).
- Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and Service Mapping).
- Strong understanding of CMDB structure, CI classes, and relationships.
- Knowledge of infrastructure technologies (servers, databases, networks, cloud platforms).
- Experience troubleshooting discovery probes, patterns, and integrations.
- Ability to analyze complex service dependencies and present clear visual service maps.
- Strong problem-solving skills with attention to detail.
- Excellent communication and collaboration skills.
Senior Information Technology Project management officer
Posted today
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Job Description
Company Description
Empact Consulting Qatar is a GCC-centric boutique management consultancy dedicated to providing in-depth research and consulting services. We are currently looking for a senior IT PMO Lead to be position in Bahrain.
Role Description
This is an on-site role for a Senior Information Technology Project Management Officer located in Doha, Qatar. The individual will be responsible for managing IT projects, ensuring timely and within-budget project delivery, coordinating with various departments, and overseeing project documentation. The role involves frequent communication with stakeholders, developing project plans, and managing resources to ensure effective program management and execution.
Qualifications
- Analytical Skills and Information Technology knowledge
- Experience in Project Coordination and Program Management
- Strong Communication skills
- Ability to lead and manage multiple projects simultaneously
- Proven experience in a project management role within the IT sector
- Bachelor's degree in Information Technology, Computer Science, Management, or a related field
- PMP or similar project management certification is a plus
Interested candidates who have a valid Bahrain RP send your resume to the below email with your Bahrain RP number in the body of email.
Senior Information Technology Service Management Consultant
Posted today
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Job Description
Job Summary:
The ITSM Developer will be responsible for designing, developing, and maintaining integrations between IT Service Management (ITSM) tools and enterprise systems. This role requires strong technical expertise in APIs, web services, and automation scripting to ensure seamless service delivery across the IT ecosystem. The ideal candidate will collaborate with process owners and IT teams to enhance ITSM capabilities, improve operational efficiency, and maintain system reliability.
Key Responsibilities:
Integration Design & Development
- Design, develop, and maintain integrations between ITSM tools (e.g.,
Ivanti
,
ServiceNow
,
BMC Remedy
) and enterprise applications (ERP, CRM, HR, monitoring tools, CMDB, etc.). - Configure and implement
APIs, web services, and middleware components
to support ITSM processes. - Ensure integrations comply with organizational standards for
data quality, performance, and security
. - Develop and customize
workflows, automation scripts, and business rules
within ITSM platforms. - Troubleshoot and resolve
integration-related incidents
, ensuring reliable connectivity and data flow.
Process & Platform Support
- Collaborate with
ITSM process owners
(Incident, Change, Problem, Asset, CMDB) to gather and analyze integration requirements. - Support
platform upgrades, patches, and migrations
, ensuring integrations remain compatible and stable. - Maintain
technical documentation
for all integration configurations, workflows, and APIs. - Develop and maintain
reports, dashboards, scripts, and queries
to enhance visibility and automation.
Monitoring & Configuration Management
- Develop
enterprise-class monitoring and event management integrations
to provide unified visibility and automated alerts. - Support and maintain
ITSM and Asset Management software versions
and patching. - Maintain and enhance
Configuration Management Databases (CMDB)
, ensuring accuracy through data federation. - Create and maintain
service dependency maps
reflecting physical and logical configuration item relationships.
Automation & Operational Support
- Support and deliver
IT operational processes
both manually and through
task automation tools
. - Work collaboratively with
IT Operations, Security, and Application teams
to ensure effective end-to-end service delivery.
Required Qualifications & Skills:
Education:
- Bachelor's degree in
Computer Science, Information Systems
, or a related technical field.
Technical Skills:
- Hands-on experience with at least one
ITSM platform
(preferably
Ivanti
,
ServiceNow
, or
BMC Remedy
). - Strong understanding of
APIs
,
REST/SOAP web services
, and
integration design patterns
. - Experience in scripting languages such as
JavaScript, Python, or PowerShell
. - Familiarity with
middleware/integration tools
(e.g.,
ServiceNow IntegrationHub
,
MuleSoft
,
Boomi
,
Azure Logic Apps
). - Good knowledge of
databases (SQL/NoSQL)
and data modeling. - Knowledge of
ITIL v4
principles and ITSM processes (Incident, Problem, Change, Asset, CMDB). - Proficiency with
version control systems (Git)
and
CI/CD pipelines
.
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