115 Luxury Sales Associate jobs in Doha
Customer Service Supervisor
Doha, Doha
Qatar Airways
Posted 8 days ago
Job Viewed
Job Description
Overview
Job title:
Customer Service Supervisor Location:
Qatar - Doha Closing date:
01-Oct-2025 Description - External: An exciting opportunity to join the Qatar Aircraft Catering Company. In this role you will be responsible for ensuring that flights are dispatched, loaded and hi-loaders depart as per the agreed dispatch schedule and galley-loading plan. Responsible to ensure that all functions carried out within HACCP (Hazard Analysis Critical Control Point) standards and ramp safety procedures by utilizing Service Delivery resources in proper way to cover all operational activities as per the agreed timeline with customers.
Key Accountabilities For The Role
Staff supervision, operational functions, uplift management, on-time performance, customer liaison, outstation communication to ensure that the business provided our customers with high standard service. Supervision and Handling of any complex, long haul, VIP, charter flights, as and when required by the operations in order to ensure that we handed over the catering order on time. Monitoring and adherence to Ramp Safety and Marshalling procedures of High Loaders while performing airside duties in order to ensure that the Service Delivery staffs is implementing the ramp safety requirements. Ensures no deviation in quality of service or customer standards by following the food safety procedures and the agreed standards between QACC and its customers. Coordinate implementation of actions plans in the event of operational emergencies/ Manpower requirement/Aircraft Changes/Hi Loader Technical issues. Prepare concise reports with facts and figures in case of flight delays/accident/incident or any operational Emergencies. Prepares management reports (e.g. attendance, HACCP, KPI’s and labor) as required. To complete any investigation of Customer/ Staff Complaints /Voyage Reports and other department’s complaint and suggest a preventive/corrective action to avoid recurrence.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.
Qualifications
Qualifications - External You should have at least a High School Qualification / Vocational Qualification /Diploma and 6 years of job related experience or Bachelor’s Degree and 4 years of job-related experience. It is highly beneficial if you have worked in a large catering environment or a five star hotel and have knowledge and adherence of HACCP Policy and Standard Quality Procedures.
It Is Preferred If You Have
Computer Literate, with the knowledge of MS Office/Word/Excel. Good Communication in English (spoken and written). Ability to speak in Arabic will be an added advantage Effective Communication skill with internal and external Customers. Ability to work under pressure. Flexible in working hours. Knowledge of Food Safety and Airside Safety. Knowledge of Menu Specifications, Matrix and menu cycles. Airside driving experience. Time Management Skills.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How To Apply
If you’re ready to transform how millions of global users connect, explore, and transact then apply now by uploading your CV and completing our quick application form.
Job title:
Customer Service Supervisor Location:
Qatar - Doha Closing date:
01-Oct-2025 Description - External: An exciting opportunity to join the Qatar Aircraft Catering Company. In this role you will be responsible for ensuring that flights are dispatched, loaded and hi-loaders depart as per the agreed dispatch schedule and galley-loading plan. Responsible to ensure that all functions carried out within HACCP (Hazard Analysis Critical Control Point) standards and ramp safety procedures by utilizing Service Delivery resources in proper way to cover all operational activities as per the agreed timeline with customers.
Key Accountabilities For The Role
Staff supervision, operational functions, uplift management, on-time performance, customer liaison, outstation communication to ensure that the business provided our customers with high standard service. Supervision and Handling of any complex, long haul, VIP, charter flights, as and when required by the operations in order to ensure that we handed over the catering order on time. Monitoring and adherence to Ramp Safety and Marshalling procedures of High Loaders while performing airside duties in order to ensure that the Service Delivery staffs is implementing the ramp safety requirements. Ensures no deviation in quality of service or customer standards by following the food safety procedures and the agreed standards between QACC and its customers. Coordinate implementation of actions plans in the event of operational emergencies/ Manpower requirement/Aircraft Changes/Hi Loader Technical issues. Prepare concise reports with facts and figures in case of flight delays/accident/incident or any operational Emergencies. Prepares management reports (e.g. attendance, HACCP, KPI’s and labor) as required. To complete any investigation of Customer/ Staff Complaints /Voyage Reports and other department’s complaint and suggest a preventive/corrective action to avoid recurrence.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.
Qualifications
Qualifications - External You should have at least a High School Qualification / Vocational Qualification /Diploma and 6 years of job related experience or Bachelor’s Degree and 4 years of job-related experience. It is highly beneficial if you have worked in a large catering environment or a five star hotel and have knowledge and adherence of HACCP Policy and Standard Quality Procedures.
It Is Preferred If You Have
Computer Literate, with the knowledge of MS Office/Word/Excel. Good Communication in English (spoken and written). Ability to speak in Arabic will be an added advantage Effective Communication skill with internal and external Customers. Ability to work under pressure. Flexible in working hours. Knowledge of Food Safety and Airside Safety. Knowledge of Menu Specifications, Matrix and menu cycles. Airside driving experience. Time Management Skills.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How To Apply
If you’re ready to transform how millions of global users connect, explore, and transact then apply now by uploading your CV and completing our quick application form.
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Advisor
Doha, Doha
Commercial Bank
Posted 9 days ago
Job Viewed
Job Description
Key Accountabilities
Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs Build sustainable relationships and trust with customer through open and engaged communication model Well presented in terms of manners, dress, turnout and client attitude. Identify and assess client needs holistically at point of contact & deliver delightful experiences Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions. Generate sales leads at point of contact based on assessment of client needs. Provide accurate, valid and complete information by using the right tools & process Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Tracking customer experiences across online and offline channels. Collaborating with other Retail teams to enhance customer services and brand awareness. Aligning customer experience strategies with marketing initiatives, as well as informing customers about new product features and functionalities. Performing product tests, evaluating after-sales and support services, and facilitating improvements. Documenting processes and logging technical issues, as well as customer compliments and complaints Identifying customer needs and taking proactive steps to maintain positive experiences. Developing feedback surveys Scheduling in-person and video meetings with customers & prospects as and when needed. Thinking of ways to show appreciation for loyal clients and improving overall brand experience Education
Bachelor degree or equivalent
#J-18808-Ljbffr
Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs Build sustainable relationships and trust with customer through open and engaged communication model Well presented in terms of manners, dress, turnout and client attitude. Identify and assess client needs holistically at point of contact & deliver delightful experiences Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions. Generate sales leads at point of contact based on assessment of client needs. Provide accurate, valid and complete information by using the right tools & process Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Tracking customer experiences across online and offline channels. Collaborating with other Retail teams to enhance customer services and brand awareness. Aligning customer experience strategies with marketing initiatives, as well as informing customers about new product features and functionalities. Performing product tests, evaluating after-sales and support services, and facilitating improvements. Documenting processes and logging technical issues, as well as customer compliments and complaints Identifying customer needs and taking proactive steps to maintain positive experiences. Developing feedback surveys Scheduling in-person and video meetings with customers & prospects as and when needed. Thinking of ways to show appreciation for loyal clients and improving overall brand experience Education
Bachelor degree or equivalent
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Advisor
Doha, Doha
Commercial Bank
Posted 9 days ago
Job Viewed
Job Description
Key Accountabilities
Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs
Build sustainable relationships and trust with customer through open and engaged communication model
Well presented in terms of manners, dress, turnout and client attitude.
Identify and assess client needs holistically at point of contact & deliver delightful experiences
Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions.
Generate sales leads at point of contact based on assessment of client needs.
Provide accurate, valid and complete information by using the right tools & process
Meet personal / customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Tracking customer experiences across online and offline channels.
Collaborating with other Retail teams to enhance customer services and brand awareness.
Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
Performing product tests, evaluating after-sales and support services, and facilitating improvements.
Documenting processes and logging technical issues, as well as customer compliments and complaints
Identifying customer needs and taking proactive steps to maintain positive experiences.
Developing feedback surveys
Scheduling in-person and video meetings with customers & prospects as and when needed.
Thinking of ways to show appreciation for loyal clients and improving overall brand experience
Education Bachelor degree or equivalent
#J-18808-Ljbffr
Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs
Build sustainable relationships and trust with customer through open and engaged communication model
Well presented in terms of manners, dress, turnout and client attitude.
Identify and assess client needs holistically at point of contact & deliver delightful experiences
Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions.
Generate sales leads at point of contact based on assessment of client needs.
Provide accurate, valid and complete information by using the right tools & process
Meet personal / customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Tracking customer experiences across online and offline channels.
Collaborating with other Retail teams to enhance customer services and brand awareness.
Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
Performing product tests, evaluating after-sales and support services, and facilitating improvements.
Documenting processes and logging technical issues, as well as customer compliments and complaints
Identifying customer needs and taking proactive steps to maintain positive experiences.
Developing feedback surveys
Scheduling in-person and video meetings with customers & prospects as and when needed.
Thinking of ways to show appreciation for loyal clients and improving overall brand experience
Education Bachelor degree or equivalent
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Doha, Doha
Levante Holding
Posted 11 days ago
Job Viewed
Job Description
This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.
Responsibilities
Client Interaction: Serve as the first point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.
Support Transactions: Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
Problem Resolution: Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.
Data Management: Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
Market Knowledge: Stay informed about current real estate trends, property listings, and local market conditions to provide knowledgeable support.
Team Collaboration: Work closely with real estate agents and other team members to coordinate client needs and ensure seamless service delivery.
Administrative Tasks: Assist with general office duties, including scheduling appointments, preparing documents, and managing correspondence.
Qualifications
High school diploma or equivalent; degree in business or related field is a plus.
Proven experience in customer service, preferably in real estate or a related industry.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and familiarity with CRM software.
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of the local real estate market is a plus.
#J-18808-Ljbffr
Responsibilities
Client Interaction: Serve as the first point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.
Support Transactions: Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
Problem Resolution: Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.
Data Management: Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
Market Knowledge: Stay informed about current real estate trends, property listings, and local market conditions to provide knowledgeable support.
Team Collaboration: Work closely with real estate agents and other team members to coordinate client needs and ensure seamless service delivery.
Administrative Tasks: Assist with general office duties, including scheduling appointments, preparing documents, and managing correspondence.
Qualifications
High school diploma or equivalent; degree in business or related field is a plus.
Proven experience in customer service, preferably in real estate or a related industry.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and familiarity with CRM software.
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of the local real estate market is a plus.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Doha, Doha
taameergroup
Posted 11 days ago
Job Viewed
Job Description
Qatar > Doha, Qatar | Posted on 09/14/2025
Overview This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.
Key Responsibilities
Client Interaction: Serve as the first point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.
Support Transactions: Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
Problem Resolution: Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.
Data Management: Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
Market Knowledge: Stay informed about current real estate trends, property listings, and local market conditions to provide knowledgeable support.
Team Collaboration: Work closely with real estate agents and other team members to coordinate client needs and ensure seamless service delivery.
Administrative Tasks: Assist with general office duties, including scheduling appointments, preparing documents, and managing correspondence.
Qualifications
High school diploma or equivalent; degree in business or related field is a plus.
Proven experience in customer service, preferably in real estate or a related industry.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and familiarity with CRM software.
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of the local real estate market is a plus.
#J-18808-Ljbffr
Overview This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.
Key Responsibilities
Client Interaction: Serve as the first point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.
Support Transactions: Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
Problem Resolution: Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.
Data Management: Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
Market Knowledge: Stay informed about current real estate trends, property listings, and local market conditions to provide knowledgeable support.
Team Collaboration: Work closely with real estate agents and other team members to coordinate client needs and ensure seamless service delivery.
Administrative Tasks: Assist with general office duties, including scheduling appointments, preparing documents, and managing correspondence.
Qualifications
High school diploma or equivalent; degree in business or related field is a plus.
Proven experience in customer service, preferably in real estate or a related industry.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and familiarity with CRM software.
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of the local real estate market is a plus.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Agent
Doha, Doha
Management Solutions International MSI
Posted 22 days ago
Job Viewed
Job Description
Guest Assistance:
Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently. Customer Inquiries:
Address customer queries about promotions, events, and general mall information courteously and promptly. Problem Resolution:
Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary. Event Support:
Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience. Lost and Found:
Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners. Mall Navigation:
Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services. Safety and Security:
Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
#J-18808-Ljbffr
Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently. Customer Inquiries:
Address customer queries about promotions, events, and general mall information courteously and promptly. Problem Resolution:
Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary. Event Support:
Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience. Lost and Found:
Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners. Mall Navigation:
Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services. Safety and Security:
Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Executive
Doha, Doha
Premium Solutions
Posted 23 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is Hiring! Position: Customer Service Executive Key Responsibilities: • Respond to customer inquiries via phone and email in Arabic and English, providing accurate and timely assistance. • Resolve customer complaints, offer effective solutions, and escalate issues when necessary. • Maintain a high level of customer satisfaction through positive and productive interactions. • Process customer orders, returns, and exchanges following company policies. • Manage customer accounts, resolve discrepancies, and provide updates. • Assist customers with product inquiries and services, ensuring clarity and satisfaction. • Stay updated on company products, services, and policies to provide comprehensive support. • Collaborate with other departments to enhance the overall customer experience. Qualifications: • Fluency in Arabic (written and spoken) is mandatory. • Proficiency in English is required. • Previous experience in customer service or a similar role is preferred. • Strong communication, problem-solving, and interpersonal skills. • Local hiring only – Candidates must be currently residing in Qatar. • QID holders with NOC ready are eligible to apply. • Must be ready to join immediately. Send your CV to
with " Customer Service Executive
– Qatar" in the subject line.
#J-18808-Ljbffr
with " Customer Service Executive
– Qatar" in the subject line.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representatives
Doha, Doha
People Dynamics
Posted today
Job Viewed
Job Description
Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
**Job Types**: Full-time, Permanent
**Salary**: QAR3,500.00 - QAR4,050.00 per month
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
**Job Types**: Full-time, Permanent
**Salary**: QAR3,500.00 - QAR4,050.00 per month
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Officer
Doha, Doha
QDVP PQSC
Posted today
Job Viewed
Job Description
Able to transfer of sponsorship and join as soon as possible,
- Able to carry out duties and responsibilities by following procedures as directed by Supervisor,
- Maintain a clean and safe environment inside the car park and on its approaches by car and on foot,
- Direct traffic and escalate congestion to Supervisor,
- In-charge of patrolling and filling checklists where required, if the duty requires,
- To ensure all customers are dealt with promptly and professionally at all times,
- Communicate in a professional and courteous manner,
- Adhere to Health and Safety requirements and best practice at all times,
- Abide by code of conduct and disciplinary rules such as no tips, not leaving position, not dealing with money, etc.,
- Abide by security rules and perform other duties as required within (example, no use of personal mobiles),
- Maintain the highest standard of personal hygiene and a smart and presentable appearance, including wearing clean and tidy Company uniform, whilst on duty,
- Duties may be assigned on any shift of the day.
- Physical fit and able to work outdoor in parking area (in summer, temperature reaches above 40 degrees),
The salary already includes the food, transportation and accommodation allowances.
**Job Type**: Permanent
**Salary**: QAR2,500.00 per month
Application Question(s):
- Are you in Doha?
- Will you be able to provide an NOC/Clearance from your Employer?
**Education**:
- High school or equivalent (required)
**Experience**:
- customer service: 2 years (required)
**Language**:
- English (required)
- Arabic (preferred)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
- Able to carry out duties and responsibilities by following procedures as directed by Supervisor,
- Maintain a clean and safe environment inside the car park and on its approaches by car and on foot,
- Direct traffic and escalate congestion to Supervisor,
- In-charge of patrolling and filling checklists where required, if the duty requires,
- To ensure all customers are dealt with promptly and professionally at all times,
- Communicate in a professional and courteous manner,
- Adhere to Health and Safety requirements and best practice at all times,
- Abide by code of conduct and disciplinary rules such as no tips, not leaving position, not dealing with money, etc.,
- Abide by security rules and perform other duties as required within (example, no use of personal mobiles),
- Maintain the highest standard of personal hygiene and a smart and presentable appearance, including wearing clean and tidy Company uniform, whilst on duty,
- Duties may be assigned on any shift of the day.
- Physical fit and able to work outdoor in parking area (in summer, temperature reaches above 40 degrees),
The salary already includes the food, transportation and accommodation allowances.
**Job Type**: Permanent
**Salary**: QAR2,500.00 per month
Application Question(s):
- Are you in Doha?
- Will you be able to provide an NOC/Clearance from your Employer?
**Education**:
- High school or equivalent (required)
**Experience**:
- customer service: 2 years (required)
**Language**:
- English (required)
- Arabic (preferred)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representatives
Doha, Doha
Ritaj
Posted today
Job Viewed
Job Description
We are looking for a customer-oriented service representative for a facility management company.
**must have experience in a facility management and service company.**
**Responsibilities**
**Customer Service Responsibilities list**:
- Manage large amounts of incoming phone calls.
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
**Requirements and skills**
- Proven customer support experience or experience as a Client Service Representative
- Proven customer support experience or experience as a Client Service Representative for a facility management and service company
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be fluent in Arabic speaking, writing, and reading
- Must be fluent in English speaking, writing, and reading
- experience with a facility management company
**Job Types**: Full-time, Permanent
**Salary**: QAR3,000.00 - QAR4,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have experience in a facility management and service company
experience?
- How long is your Notice period?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service (required)
**Language**:
- Arabic (required)
- English (required)
**must have experience in a facility management and service company.**
**Responsibilities**
**Customer Service Responsibilities list**:
- Manage large amounts of incoming phone calls.
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
**Requirements and skills**
- Proven customer support experience or experience as a Client Service Representative
- Proven customer support experience or experience as a Client Service Representative for a facility management and service company
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be fluent in Arabic speaking, writing, and reading
- Must be fluent in English speaking, writing, and reading
- experience with a facility management company
**Job Types**: Full-time, Permanent
**Salary**: QAR3,000.00 - QAR4,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have experience in a facility management and service company
experience?
- How long is your Notice period?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service (required)
**Language**:
- Arabic (required)
- English (required)
This advertiser has chosen not to accept applicants from your region.
9