120 Marriott jobs in Qatar

Mgr-Front Desk vacancy in Umm-Salal Qatar

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 years experience in the guest services, front desk, or related professional area.

OR

• 1-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Front Desk Receptionist vacancy in Al-Khor Qatar

Front Office / Receptionist Officer Job at Sheraton Hotel Canada

SHERATON HOTEL is a 4 STAR hotel with the aim of constantly anticipating our customer's expectations by offering superior services, with exceptional facilities and innovations that consistently exceed these expectations

We are recruiting to fill the position below:

Job Position: Front Office / Receptionist Officer

Job Location: Toronto Canada

Job Description

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
• Email: (redacted)
• WhatsApp:

Front Desk Receptionist vacancy in Umm-Salal Qatar

Position: Front Desk Receptionist

Location: Umm-Salal, Qatar

• Welcome guests upon arrival.
• Manage guest check-in and check-out processes.
• Handle guest bookings and inquiries in a professional manner.

• Experience in front desk or front office roles is preferred.
• Excellent communication and customer service skills.
• Ability to multitask and manage guest requests efficiently.

Email: (emailprotected)

WhatsApp contact:

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist - Indian Nationality

We are hiring a Front Desk Receptionist to join our team in Al-Rayyan. As a Front Desk Receptionist, you will be the first point of contact for our company and will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person or department
• Answer, screen, and forward incoming phone calls
• Provide basic and accurate information in-person or via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update calendars, schedule appointments, and make travel arrangements
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

• Proven work experience as a Receptionist or similar role
• Proficiency in Microsoft Office Suite (Word, Excel)
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude with excellent communication skills (verbal and written)
• Ability to multi-task in a fast-paced environment
• Strong organizational skills with high attention to detail

Salary: We offer a competitive salary of 1200$ for this full-time position.

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities:

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
  
  

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities:

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.
  
  

Job Summary

The Front Desk Officer serves as the first point of contact for visitors, clients, and employees in a corporate environment. They are responsible for managing front desk operations, ensuring a professional and welcoming atmosphere, and supporting administrative tasks.

Key Accountabilities:

• Handles telephone calls, requests and inquiries by email and responds to the appropriate individuals.
• Greets walk-in clients/visitors
• Ensures that clients/visitors are looked after appropriately until they meet the required personnel.
• Maintains files, log sheets and records.
• Assists with driver booking requests for meetings and deliveries.
• Assist in meeting room requests and any other administrative tasks assigned
• Ensures that office equipment is running smoothly and arrange for equipment repairs and maintenance, as required.
• Dispatch letters and keep the records in the Delivery logbook
• Handle the logistics for all visitors (eg. parking, Ground floor reception etc.). For walk in guests maintain a record and fill the Employee Service request form (ESR form)

Qualifications, Experience & Skills

• Education: Bachelor’s degree.
• Minimum Experience: Minimum 2 years of relevant experience in a client facing and corporate environment.
• Written and oral communication skills
• Ability to engage with individuals – good interpersonal skills
• Good problem-solving skills
• Highly organized and planning skills - ability to multitask and respond to a variety of demands
• Attention to detail
• Focus on customer care and teamwork skills and ability to deal with people sensitively and to use initiative in tackling problems
• Demonstrates high standards of honesty and trustworthiness