114 Network Support jobs in Qatar

Installing, troubleshooting, and repairing desktops, printers, laptops, and other computer peripherals hardware issues, as well as desktop applications.

Required Skills and Knowledge:

• Basic understanding of enterprise LAN and WAN setups and concepts. Ability to perform smart hands activities under instruction at sites and remotely.
• Ability to lift/move computer equipment weighing up to 50 lbs.
• Expertise in desk-side support and PC repair, including basic administration of Windows OS and Mac OS.
• Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
• Support for peripherals and networking hardware such as monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, and multi-port data termination panels under 'Smart Hands' capability.
• Ability to troubleshoot system and network issues using deductive reasoning and resolve end-user network cabling problems.
• Advanced knowledge of computer hardware, chipsets, memory modules, and peripherals.
• Familiarity with operating systems and remote connection tools: MS Windows, MS Office 365, Active Directory, SCCM, DHCP, VPN, etc.

Requirements:

• Excellent written and verbal communication skills with clients and management, along with strong interpersonal skills.
• Ability to meet deadlines, proactively own tasks, and work with urgency.
• Bilingual in English and the local language (B2 level).

Additional Items Needed:

• Console cables for Cisco and Silver Peak devices.
• Fully internet-ready mobile device.
• Remote support software: TeamViewer, MS Teams, Putty, etc.
• Admin access to laptops.
• RJ45 port on laptop.

Preferred Experience: Experience with ticketing tools such as ServiceNow or Remedy is an advantage.

Installing, troubleshooting, and repairing desktops, printers, laptops, and other computer peripherals hardware issues, as well as desktop applications.

Required Skills and Knowledge:

• Basic understanding of enterprise LAN and WAN setups and concepts. Ability to perform smart hands activities under instruction at sites and remotely.
• Ability to lift/move computer equipment weighing up to 50 lbs.
• Expertise in desk-side support and PC repair, including basic administration of Windows OS and Mac OS.
• Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
• Support for peripherals and networking hardware such as monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, and multi-port data termination panels under 'Smart Hands' capability.
• Ability to troubleshoot system and network issues using deductive reasoning and resolve end-user network cabling problems.
• Advanced knowledge of computer hardware, chipsets, memory modules, and peripherals.
• Familiarity with operating systems and remote connection tools: MS Windows, MS Office 365, Active Directory, SCCM, DHCP, VPN, etc.

Requirements:

• Excellent written and verbal communication skills with clients and management, along with strong interpersonal skills.
• Ability to meet deadlines, proactively own tasks, and work with urgency.
• Bilingual in English and the local language (B2 level).

Additional Items Needed:

• Console cables for Cisco and Silver Peak devices.
• Fully internet-ready mobile device.
• Remote support software: TeamViewer, MS Teams, Putty, etc.
• Admin access to laptops.
• RJ45 port on laptop.

Preferred Experience: Experience with ticketing tools such as ServiceNow or Remedy is an advantage.

Network Engineer to manage, maintain, and enhance our networking infrastructure. The ideal candidate will have a strong understanding of networking protocols and technologies, a proactive approach to problem-solving, and the ability to work collaboratively with cross-functional teams.

Required Training / Certifications :

Cisco CCNA / CCNP, or equivalent from other network vendors. ITIL, Monitoring tools such as CISCO LMS, SolarWinds, ManageEngine OP Manager, IBM IP Manager.

Education and Experience

Bachelors degree in computer science, Information Technology, or a related field.

At least 5 years of experience in network engineering or a related role.

Tasks or Job Role :

Monitor core and distribution networks for availability and performance,

Conduct monitoring and event management, which includes identifying, isolating, and diagnosing events.

Identify any faults or performance issues in the network equipment infrastructure and address the associated problems.

Administer network security devices like Firewalls, NAC, and wireless controllers.

Address and resolve any access issues concerning access layer and passive components.

Oversee and monitor WAN connections to ensure cost-effective and optimized bandwidth usage. a. Manage SD-WAN devices and servers. b. Supervise MPLS (Fiber and Microwave) connections. Monitor Internet and Business broadband connectivity. d. Manage IOT connections.

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. In other words, it's responsible for the management of all Ooredoo networks, technology infrastructure/ platforms and processes to achieve fast time-to-market, high operational efficiency, and support product/ service innovation, and ultimately drive the financial performance of Ooredoo. The department is responsible for the operation and maintenance of mobile (macro, metro, micro, femtocell, and picocells) and fixed (converged) active network in terms of day-day on-ground management.

This role is responsible executing end-end troubleshooting, configuration changes and optimization of all IP/Packet based transport networks, ensuring optimum performance and availability. For more details, please click here .

5 years' experience in a similar role.

Experience in the telecommunications field, operations and maintenance of Transport networks.

Bachelor's Degree in Telecom or Computer & Communications or Electrical & Electronics Engineering.

Network Engineer to manage, maintain, and enhance our networking infrastructure. The ideal candidate will have a strong understanding of networking protocols and technologies, a proactive approach to problem-solving, and the ability to work collaboratively with cross-functional teams.

Required Training / Certifications :

Cisco CCNA / CCNP, or equivalent from other network vendors. ITIL, Monitoring tools such as CISCO LMS, SolarWinds, ManageEngine OP Manager, IBM IP Manager.

Education and Experience

Bachelors degree in computer science, Information Technology, or a related field.

At least 5 years of experience in network engineering or a related role.

Tasks or Job Role :

Monitor core and distribution networks for availability and performance,

Conduct monitoring and event management, which includes identifying, isolating, and diagnosing events.

Identify any faults or performance issues in the network equipment infrastructure and address the associated problems.

Administer network security devices like Firewalls, NAC, and wireless controllers.

Address and resolve any access issues concerning access layer and passive components.

Oversee and monitor WAN connections to ensure cost-effective and optimized bandwidth usage. a. Manage SD-WAN devices and servers. b. Supervise MPLS (Fiber and Microwave) connections. Monitor Internet and Business broadband connectivity. d. Manage IOT connections.

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. In other words, it's responsible for the management of all Ooredoo networks, technology infrastructure/ platforms and processes to achieve fast time-to-market, high operational efficiency, and support product/ service innovation, and ultimately drive the financial performance of Ooredoo. The department is responsible for the operation and maintenance of mobile (macro, metro, micro, femtocell, and picocells) and fixed (converged) active network in terms of day-day on-ground management.

This role is responsible executing end-end troubleshooting, configuration changes and optimization of all IP/Packet based transport networks, ensuring optimum performance and availability. For more details, please click here .

5 years' experience in a similar role.

Experience in the telecommunications field, operations and maintenance of Transport networks.

Bachelor's Degree in Telecom or Computer & Communications or Electrical & Electronics Engineering.