46 Office Supervisor jobs in Qatar

Job Description As a

Front Office Supervisor , you will play a crucial role in ensuring smooth operations at the front desk while providing guests with a memorable experience. You will be responsible for guest registration, managing room availability, processing payments, and addressing guest inquiries. You’ll also collaborate with all departments to ensure operational efficiency and that guests’ needs are met promptly and professionally. This role requires strong leadership, excellent communication skills, and a passion for customer service. Key Responsibilities: Greet, register, and assign rooms to guests efficiently and courteously. Verify guest credit and establish payment methods. Maintain accurate records of room availability and guest accounts. Compute bills, process payments, and handle cash transactions. Issue room keys and coordinate bellhop services. Assist with reservations, cancellations, and guest inquiries regarding hotel services and local attractions. Resolve guest complaints promptly and escalate to management as necessary. Post charges to guest accounts for rooms, food, beverages, and other services. Coordinate with housekeeping and maintenance teams to address any guest room issues. Maintain a high standard of cleanliness and professionalism in the lobby area. Qualifications: Previous experience in a front office or guest services role in a hotel environment (supervisory experience preferred). Strong communication skills and a passion for guest service. Ability to work well under pressure and handle multiple tasks simultaneously. Proficiency in hotel management software (e.g., Opera, Fidelio) and basic computer skills. Ability to handle guest complaints professionally and tactfully. Knowledge of hotel operations and procedures. Strong organizational skills and attention to detail. Flexibility to work varied shifts, including evenings, weekends, and holidays. Additional Information Our commitment to Diversity & Inclusion:

We are an inclusive company committed to attracting, recruiting, and promoting diverse talent. Why work for Accor? We are more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities. Join us and write your story. Discover the life that awaits at Accor by visiting

. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities.

The memorable experiences have to start somewhere. So why not with you? We’re looking for a Front Office Supervisor to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement

What We need from you:

Previous experience in a 5 star luxury hotel Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency Must speak fluent English

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. #J-18808-Ljbffr

**Front Office Supervisor**

Ideally located on Doha's spectacular Corniche in the heart of the city, the Mövenpick Doha Hotel always take the time to ensure guests' premium satisfaction, their gratification blended with our passion and transparency.

You are the beginning of an exceptional guest experience. As a Front Office Supervisor you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 2

**What you will be doing**:

- To overview and ensure the smooth operation of all the activities of the front office
- To monitor and review the checklist of all the arrival and departures
- To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services
- To handle the booking and reservation duties and to resolve issues if there are any complaints, especially about the quality of services delivered by the staff members
- To work as per the instructions given by the front office manager and to organize and coordinate all the front office duties
- To supervise the front office staff and to ensure that they adhere by the rules and regulations of the hotel and to make sure that discipline is followed by all the staff members.
- To overview and ensure the smooth operation of all the activities of the front office
- You will be involved in other FO related task as well.

**Your experience and skills include**:

- Guest focused personality is essential;
- Minimum 3 years’ experience in Hotel industry ( Front Office)
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English; additional languages are a plus

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! **#BELIMITLESS

**About us**
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Hotel and Residences feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
**Your day to day**
As a Front Office Supervisor, you will be responsible to supervise the front office operations, ensure all standards of check in, check out, billing are met at all times. You will encourage and train colleagues to maintain highest level of professionalism at all times and ensure that the lobby area is presentable and represents our brand standards.
**What we need from you**
Ideally, you'll have some or all of the following competencies and experience we're looking for:

- Experience in a similar capacity in a luxury hotel and/or resort
- Knowledge in Opera PMS
- Strong problem handling skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to work well with a large and diverse team
- Flexibility in shifts

**What we offer**
We’ll reward all your hard work with competitive salary and benefits.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Job Reference: EMEAA30486

Key Accountabilities:

- Administers bidding process and contracts for vendor performance/compliance
- Assists staff and vendors for the purpose of providing information and facilitating Tendering process.
- Compiles data from a wide variety of sources for the purpose of analysing issues, ensuring compliance with various Policies and procedures, and/or monitoring program components.
- Executes various assignments to ensure successful tendering process.
- Maintains a wide variety of Tendering records and files for the purpose of providing up-to-date reference and audit trail for compliance.
- Participates in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.
- Prepares a variety of written materials for the purpose of documenting activities, providing written reference and/or conveying information.
- Researches a variety of items for the purpose of recommending purchases, contracts and maintaining district wide services.
- Responds to inquiries for the purpose of resolving issues or referring to appropriate parties.

Qualifications/Requirements:

- Bachelor's Degree in Business Administration
- At least 1 years experience in procurement & tendering.
- Excellent understanding of efficient materials flow and best practice.
- Ability to work under pressure and to tight schedules.
- Strong organizational and administration skills.
- High level of computer literacy, to include MS Word, Excel, Outlook, PowerPoint.

We are looking for a proactive and organized Office Manager to support our law firm’s operations, HR functions, and business development initiatives. This role is essential to ensuring office efficiency, maintaining strong internal systems, and contributing to the firm's growth.

Key Responsibilities

Oversee day-to-day office operations and maintain efficient office systems and procedures.

• Supervise administrative staff and coordinate schedules, tasks, and performance follow-up.
• Recruit, train, and support office staff; maintain employee records and HR documentation.
• Develop and implement office policies and standards to ensure smooth workflow and compliance.
• Assist in business development by identifying opportunities, supporting client outreach, and conducting market research.
• Manage social media accounts by creating content, posting updates, and analyzing engagement metrics.
• Ensure timely procurement of office supplies and equipment while optimizing space and layout.
• Provide regular updates to management through reporting and analysis of operational trends.

Skills

Qualifications

• Bachelor’s degree in Business Administration or related field.
• Fluent in English and Arabic.
• Experience in office management, HR, or business development.
• Strong organizational and communication skills.
• Proficient in MS Office and social media platforms.

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A leading law firm is seeking an experienced Office Manager to lead its Doha office. This role is ideal for candidates with a strong background in law firms or professional services, and a minimum of 5 years’ experience managing operations in the GCC.

Role Overview:
The Office Manager will oversee daily office operations, support senior stakeholders, and manage business services staff to ensure a professional, efficient, and compliant working environment.

Key Responsibilities:

• Manage office operations, facilities, vendors, and administrative staff

• Oversee budgeting, procurement, and cost control

• Coordinate immigration, licensing, and regulatory compliance

• Support onboarding, relocations, and HR processes

• Foster a positive and engaged office culture

• Ensure alignment with firm policies and local regulations

Requirements:

• Minimum 5 years’ experience in office management within a law firm or professional services environment

• Prior experience working in the GCC

• Arabic and English fluency required

• Strong leadership, communication, and organizational skills

• Familiarity with local legal/regulatory procedures is a plus

Salary: Up to QAR 25,000 per month (negotiable based on experience)

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Reporting Line: Director of Administration & Head of Office

Requirements & Personal Attributes:

• At least 3 years’ management or senior administrator experience in a corporate or other significant legal/professional service provider.
• Demonstrated experience in planning creative solutions to handle or manage complex administrative issues
• Demonstrated IT skills, including working with document management systems.
• Strong interpersonal and communication skills, including impeccable oral and written communication skills.
• Outstanding skills in organisation, research, analysis, problem solving and time management.
• Demonstrated ability to work under pressure and meet deadlines
• Leadership skills and ability to work autonomously and as part of a team.
• High level observance of confidentiality, judgment and discretion.
• Arabic desirable, not essential
• Previous experience in the Doha, Qatar.
• Experience with the operational functions of HR, IT, Finance and Marketing and Finance processes in a professional firm

Primary Job Purpose:

Office Manager is responsible for all aspects of the office operations and to ensure they are run smoothly and efficiently. Working in close collaboration with the Head of Office and the Director of Administration, Office Manager serves as an administrative liaison between the Head Office and different internal and external stakeholders, while being responsible for monitoring, evaluating and implementing the Firm’s strategic objectives and vision.

The role requires a business-minded, service-oriented professional who understands and will promote the office objectives, services, and will form fundamental part of the enhancement and innovative ideas of the current operations and procedures. The role is client and employee facing with the responsibility of dealing with clients (internal & external), staff, suppliers and consultants.

The successful candidate must be a self-starter, creative problem solver and a team player who is collaborative, yet comfortable making decisions. Fluent in oral and written communication skills, service delivery oriented, proactive, with a “can do” attitude, are a few essential attributes. The ideal candidate also thrives on meeting challenges in a demanding environment.

Duties & Responsibilities:

The Office Manager’s core responsibilities include but are not limited to:

• Overseeing and controlling the daily operations of the office, including managing and coordinating workstations, parking allocation, security access cards and general supplies for the office, such as stationery, kitchen provisions, and equipment needed for the office operational activities. (Administration)
• Preparing key messages and drafting communications to be shared with the office staff and different stakeholders. (All Business Services Units)
• Collaborating with the Head of Office (HOO) on making recommendations to changes in the procedures and services in order to increase efficiency and ensure continuous operational improvement. (All Business Services Units)
• Adhere to the company policy on a green and sustainable environment by reducing waste of paper, electricity, minimizing single use plastic, etc.
• Coordinating the office’s day- to- day operational activities with the HOO and Director of Administration, acting as a liaison between vendors, clients, support and business functions when required. (Administration).
• Ensure all SLA’s (Service Level Agreements) are compliant with Data Protection and saved in DMS (Epona).
• Managing Reception and Administration team shifts, to ensure adequate cover at all times and the provision of a consistent and excellent customer service. (Administration).
• Assisting in pre-event preparation with the Marketing Department, including managing booking, arranging travel, memberships and conference / seminar registrations, transport and accommodation in coordination with Travel Help Desk. (Marketing + Administration + HR)
• Assisting in administrative and training related matters during the Life Cycle of Employment for office staff in coordination with the HR Manager/Senior Manager in the office.
• Collaborates with the HOO to identify, prepare and make recommendations on Business Development opportunities. (Marketing)
• Supervising, training and monitoring the office Administration and Professional Service staff to ensure delivery of excellent customer service to internal and external clients. (Administration)
• Identifying and acting on opportunities to improve the efficient and correct use of IT available resources in the office and guiding staff to ensure the compliance with the firm’s IT policies and best practice guides for the office (in coordination with the responsible IT heads). (IT)
• Deals with office maintenance requirements in coordination with the Facilities Manager. (Administration)
• Supports the HOO and Director of Administration with the budgeting process, ensuring that required operational resources are included in the office budget. (Administration & Finance)
• Liaises with various departments and the HOO to ensure that time recording and billing deadlines for the office are met. (Finance)
• Ensures that all matter-related documents are filed on Document Management System.
• Prompting lawyers to consistently contribute to the Knowledge Bank.
• Supervising, managing and training Secretaries in coordination with the Secretarial Services Manager to ensure that resources are allocated to provide excellent and reliable sercretarial support to the Fee Earners. (Secretarial Services)
• In collaboration with the HOO monitors and manages compliance and regulatory issues and changes impacting the office operations and clients. (Group Compliance)
• Ensuring office staff are adhering to firm policies. (Group Compliance)
• Escalate any complaints, data breaches and instances of non-compliance with firm policies or procedures to the Chief Risk & Compliance Officer. (Group Compliance)
• Ensuring all staff complete and submit the Annual Declaration for Compliance with firm policies. (Group Compliance)
• Maintain training records and ensure mandatory training completion by all office staff. (Group Compliance)
• Liaising with the Group Compliance department to review and provide office related information for the renewal of office insurance policies. (Group Compliance)
• Ensure onboarding documentation is collected for new vendors, including any required due diligence forms or contracts. (Group Compliance)
• Regularly updating the office information (license numbers and certificates) within the Group Compliance Client Information Request document. (Group Compliance).
• Collaborates with the Head of Office to coordinate Cross-Selling and Cross-Training meetings and trainings to support knowledge sharing between the lawyers and the office practices. (Marketing + Knowledge Management)
• Safeguards the safe box containing any office valuables
• Administers and processes all Petty Cash transactions within the parameters of the firm’s Finance Department policies and procedures. Maintains the Petty Cash float. Prepares Reimbursement Claims on a weekly basis (when and where required). (Finance)
• Manage recruitment, onboarding, performance reviews, and staff engagement initiatives for secretarial and admin teams in coordination with HR BP (HR & Recruitment).
• Oversee secretarial teams, ensure compliance with office KPIs, and coordinate administrative and financial responsibilities. (Operations & Office Management)
• Assist in organizing internal staff events, client-facing events, and gifting activities to enhance engagement and client relations (Business Development & Events).
• Actively being involved in the collections and taking the necessary actions to meet targets and improve office collection (Collections Management- Finance)
• Coordinate CSR events, encourage team participation, and manage volunteer programs and charity initiatives as outlined by the CSR Committee (CSR & Community Engagement).
• Ensure adherence to sustainability policies and meet ISO audit requirements, including but not limited to First Aid and Fire Warden training (ISO Certification Compliance).

Relationships:

• Director of Administration
• Head of Office
• Chief Operating Officer
• Business Services Chiefs
• Heads of Departments
• Fee Earners
• Internal Clients
• External Clients
• Business Services Support (Administration, HR, Finance, Marketing, Group Compliance, IT, Knowledge Management, Secretaries)

Diversity, Equity & Inclusion:

Essential to our success as a Professional Organization is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.

We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.

Al Tamimi & Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Law Practice

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Coverage : Entire practice, Audit, Tax, and Advisory

Description

1. Leads overall day-to-day Front and Back Office operations.
2. Directly manages commercial activities including bid bonds, supplier registrations, supplier portal management, RFP initial acquisition, and company CR/registration monitoring and updates.
3. Oversees HR policies and processes, expenses, travel bookings with JFC central desk, leave management, communications, and Time and Attendance support, including offers and terminations in coordination with Group HR (dotted line reporting).
4. Manages the Finance Executive role.
5. Coordinates IT controls with Group IT (dotted line reporting).
6. Supervises Reception, Drivers, and Office Administration.

Employment Type : Full Time

Company Industry : Accounting & Auditing

Department / Functional Area : Accounts, Taxation, Audit, Company Secretary

Keywords : Organizational Skills, Team Coordination, Problem Solving, Budget Management, Operations Coordinator, Administrative Officer, Office Administration, Business Support Manager, Administrative Manager, Office Administrator

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