30 Office Supervisor jobs in Qatar

Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities. The memorable experiences have to start somewhere. So why not with you? We’re looking for a Front Office Supervisor to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement

What We need from you: Previous experience in a 5 star luxury hotel Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Ability to work on your own and as part of a team Competent level of IT proficiency Must speak fluent English

What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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**Front Office Supervisor**

You are an ambassador for the exceptional guest journey. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel valued.

By understanding unique needs of our guests, you will create experiences to ensure guests have a smooth stay at the hotel

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit

**What you will be doing**:

- Organizes the customer welcome and care provided by his/her team
- Manages and motivates the Front Office team in order to provide a high standard of service for customers
- Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a rapid solution
- Keeps track of the standard of services delivered, based on guest comments and quality audits
- Helps update dashboard charts (revenue, occupancy rates, average room rates, activity forecasts, headcount planning, etc)
- Ensures the safety of people and property in the Hotel

**Your experience and skills include**:

- Previous experience working at the front desk
- Computer literate in the Windows environment, PMS, Opera, Tars, with an aptitude for new technologies
- Fluent in the national language & business English and a third language would be a plus
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure and physical staying power
- Leadership
- Good listening and communication skills
- Self confidence
- Excellent presentation
- Sales oriented
- Flexibility
- Responsiveness

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS

**Company Description**
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
- Supervise and monitor the daily activities of colleagues and guests while working closely with the Front Desk team
- Ensure the arrival and departure experience of all guests is seamless through coordination of our market mix and VIP's
- Lead, teach, coach, and inspire the Front Desk team to turn moments into memories for our guests
- Empower colleagues to appease any guest service challenges and ensure all guest issues are tracked and followed up on to ensure service recovery
- Develop and maintain standards for the department, while adhering to Tivoli's core standards
- Ensure a safe environment for our guests and colleagues by adhering to the hotel's Health and Safety policies
- Vital part of the hotel's Emergency Procedures
- Lead by example and sustain an environment of Respect, Integrity, Teamwork, Accountability, Excellence and positive employee relations
- Understand and promote the Hotel's vision, while supporting with departmental goals and vision
- Communicate and liase effectively with other leaders in the department and hotel
- Strong attention to detail, highly organized and able to meet time sensitive tasks
- Other duties as assigned

**Qualifications** Your Skills & Qualifications**:

- Minimum 1 years previous Front Desk supervisory experience in a Large Hotel preferred
- Excellent knowledge of Micros-Opera Property Manager, word and excel
- Excellent written and verbal skills with a high attention to detail required
- Solutions-orientated, strong interpersonal skills and problem solving techniques

Overview

POSITION SUMMARY: Process all guest check-ins, verify guest identity, form of payment, assign room, and activate/issue room keys. Set up accurate accounts for each guest, enter Marriott Rewards information, ensure rates match market codes, document exceptions, secure payment prior to issuing room keys, verify/adjust billing, and compile and review daily reports/logs/contingency lists. Complete cashier and closing reports, supply guests with directions and property information, accommodate guest requests and follow up to ensure needs are met. Process all payment types, vouchers, paid-outs, and charges; balance and drop receipts; count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships; support the team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for extended periods; move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Company Information and Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. We are committed to empowering our associates to be creative, thoughtful and compassionate, and to delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz Carlton and guide us to be better than the next. You will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and Service Values. We offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Overview

POSITION SUMMARY: Process all guest check-ins, verify guest identity, form of payment, assign room, and activate/issue room keys. Set up accurate accounts for each guest, enter Marriott Rewards information, ensure rates match market codes, document exceptions, secure payment prior to issuing room keys, verify/adjust billing, and compile and review daily reports/logs/contingency lists. Complete cashier and closing reports, supply guests with directions and property information, accommodate guest requests and follow up to ensure needs are met. Process all payment types, vouchers, paid-outs, and charges; balance and drop receipts; count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships; support the team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for extended periods; move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Qualifications

Education:

High school diploma or G.E.D. equivalent. Related Work Experience:

At least 1 year of related work experience. Supervisory Experience:

At least 1 year of supervisory experience. License or Certification:

None Company Information and Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. We are committed to empowering our associates to be creative, thoughtful and compassionate, and to delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz Carlton and guide us to be better than the next. You will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and Service Values. We offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Reporting Line: Director of Administration & Head of Office

Requirements & Personal Attributes:

• At least 3 years’ management or senior administrator experience in a corporate or other significant legal/professional service provider.
• Demonstrated experience in planning creative solutions to handle or manage complex administrative issues
• Demonstrated IT skills, including working with document management systems.
• Strong interpersonal and communication skills, including impeccable oral and written communication skills.
• Outstanding skills in organisation, research, analysis, problem solving and time management.
• Demonstrated ability to work under pressure and meet deadlines
• Leadership skills and ability to work autonomously and as part of a team.
• High level observance of confidentiality, judgment and discretion.
• Arabic desirable, not essential
• Previous experience in the Doha, Qatar.
• Experience with the operational functions of HR, IT, Finance and Marketing and Finance processes in a professional firm

Primary Job Purpose:

Office Manager is responsible for all aspects of the office operations and to ensure they are run smoothly and efficiently. Working in close collaboration with the Head of Office and the Director of Administration, Office Manager serves as an administrative liaison between the Head Office and different internal and external stakeholders, while being responsible for monitoring, evaluating and implementing the Firm’s strategic objectives and vision.

The role requires a business-minded, service-oriented professional who understands and will promote the office objectives, services, and will form fundamental part of the enhancement and innovative ideas of the current operations and procedures. The role is client and employee facing with the responsibility of dealing with clients (internal & external), staff, suppliers and consultants.

The successful candidate must be a self-starter, creative problem solver and a team player who is collaborative, yet comfortable making decisions. Fluent in oral and written communication skills, service delivery oriented, proactive, with a “can do” attitude, are a few essential attributes. The ideal candidate also thrives on meeting challenges in a demanding environment.

Duties & Responsibilities:

The Office Manager’s core responsibilities include but are not limited to:

• Overseeing and controlling the daily operations of the office, including managing and coordinating workstations, parking allocation, security access cards and general supplies for the office, such as stationery, kitchen provisions, and equipment needed for the office operational activities. (Administration)
• Preparing key messages and drafting communications to be shared with the office staff and different stakeholders. (All Business Services Units)
• Collaborating with the Head of Office (HOO) on making recommendations to changes in the procedures and services in order to increase efficiency and ensure continuous operational improvement. (All Business Services Units)
• Adhere to the company policy on a green and sustainable environment by reducing waste of paper, electricity, minimizing single use plastic, etc.
• Coordinating the office’s day- to- day operational activities with the HOO and Director of Administration, acting as a liaison between vendors, clients, support and business functions when required. (Administration).
• Ensure all SLA’s (Service Level Agreements) are compliant with Data Protection and saved in DMS (Epona).
• Managing Reception and Administration team shifts, to ensure adequate cover at all times and the provision of a consistent and excellent customer service. (Administration).
• Assisting in pre-event preparation with the Marketing Department, including managing booking, arranging travel, memberships and conference / seminar registrations, transport and accommodation in coordination with Travel Help Desk. (Marketing + Administration + HR)
• Assisting in administrative and training related matters during the Life Cycle of Employment for office staff in coordination with the HR Manager/Senior Manager in the office.
• Collaborates with the HOO to identify, prepare and make recommendations on Business Development opportunities. (Marketing)
• Supervising, training and monitoring the office Administration and Professional Service staff to ensure delivery of excellent customer service to internal and external clients. (Administration)
• Identifying and acting on opportunities to improve the efficient and correct use of IT available resources in the office and guiding staff to ensure the compliance with the firm’s IT policies and best practice guides for the office (in coordination with the responsible IT heads). (IT)
• Deals with office maintenance requirements in coordination with the Facilities Manager. (Administration)
• Supports the HOO and Director of Administration with the budgeting process, ensuring that required operational resources are included in the office budget. (Administration & Finance)
• Liaises with various departments and the HOO to ensure that time recording and billing deadlines for the office are met. (Finance)
• Ensures that all matter-related documents are filed on Document Management System.
• Prompting lawyers to consistently contribute to the Knowledge Bank.
• Supervising, managing and training Secretaries in coordination with the Secretarial Services Manager to ensure that resources are allocated to provide excellent and reliable sercretarial support to the Fee Earners. (Secretarial Services)
• In collaboration with the HOO monitors and manages compliance and regulatory issues and changes impacting the office operations and clients. (Group Compliance)
• Ensuring office staff are adhering to firm policies. (Group Compliance)
• Escalate any complaints, data breaches and instances of non-compliance with firm policies or procedures to the Chief Risk & Compliance Officer. (Group Compliance)
• Ensuring all staff complete and submit the Annual Declaration for Compliance with firm policies. (Group Compliance)
• Maintain training records and ensure mandatory training completion by all office staff. (Group Compliance)
• Liaising with the Group Compliance department to review and provide office related information for the renewal of office insurance policies. (Group Compliance)
• Ensure onboarding documentation is collected for new vendors, including any required due diligence forms or contracts. (Group Compliance)
• Regularly updating the office information (license numbers and certificates) within the Group Compliance Client Information Request document. (Group Compliance).
• Collaborates with the Head of Office to coordinate Cross-Selling and Cross-Training meetings and trainings to support knowledge sharing between the lawyers and the office practices. (Marketing + Knowledge Management)
• Safeguards the safe box containing any office valuables
• Administers and processes all Petty Cash transactions within the parameters of the firm’s Finance Department policies and procedures. Maintains the Petty Cash float. Prepares Reimbursement Claims on a weekly basis (when and where required). (Finance)
• Manage recruitment, onboarding, performance reviews, and staff engagement initiatives for secretarial and admin teams in coordination with HR BP (HR & Recruitment).
• Oversee secretarial teams, ensure compliance with office KPIs, and coordinate administrative and financial responsibilities. (Operations & Office Management)
• Assist in organizing internal staff events, client-facing events, and gifting activities to enhance engagement and client relations (Business Development & Events).
• Actively being involved in the collections and taking the necessary actions to meet targets and improve office collection (Collections Management- Finance)
• Coordinate CSR events, encourage team participation, and manage volunteer programs and charity initiatives as outlined by the CSR Committee (CSR & Community Engagement).
• Ensure adherence to sustainability policies and meet ISO audit requirements, including but not limited to First Aid and Fire Warden training (ISO Certification Compliance).

Relationships:

• Director of Administration
• Head of Office
• Chief Operating Officer
• Business Services Chiefs
• Heads of Departments
• Fee Earners
• Internal Clients
• External Clients
• Business Services Support (Administration, HR, Finance, Marketing, Group Compliance, IT, Knowledge Management, Secretaries)

Diversity, Equity & Inclusion:

Essential to our success as a Professional Organization is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.

We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.

Al Tamimi & Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Law Practice

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- Manage the administration of the School: reception, admissions, examinations, marketing and communications, medical facilities;
- Produce clear, concise and accurate information to support senior leaders in raising standards of performance in School (including strategic and operational data);
- Oversee the procurement of consumables and other resources required to support teaching and learning;
- Manage and maintain student data and records;
- Oversee production of school reports and transcripts;
- Manage the School's Management Information System;
- Liaise with the Health and Safety Committee to ensure the site is always a safe environment for all stakeholders (reviewing and updating health and safety policies and ensuring they are observed);
- Ensure adequate staff levels to cover for absences and peaks in workload;
- Respond to parents' inquiries and complaints;
- Assist the Head of Corporate Services in preparing the annual SEC tuition fee application;
- Maintain the SEC database through the appropriate portal;
- Support the Head of Corporate Services in researching business opportunities and producing effective and appropriate business plans;
- Ensure that Head of Corporate Services has accurate and concise data and information; and
- Ensure that all deadlines are met.

- A minimum of 3 years of secretarial or commercial work experience is essential.
- Diploma in Business Studies, Administration or Management is essential. Preferably a Bachelor Degree in Business Studies, Administration or Management; ICDL.
- Preferably with strong secretarial skills.
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Ability to plan and organize.
- Time management and task prioritization skills.
- Ability to work independently and in a team-oriented and collaborative environment.
- Knowledge of Microsoft Office suites, including Outlook, Excel, PowerPoint, and Publisher.

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A leading law firm is seeking an experienced Office Manager to lead its Doha office. This role is ideal for candidates with a strong background in law firms or professional services, and a minimum of 5 years’ experience managing operations in the GCC.

Role Overview:
The Office Manager will oversee daily office operations, support senior stakeholders, and manage business services staff to ensure a professional, efficient, and compliant working environment.

Key Responsibilities:

• Manage office operations, facilities, vendors, and administrative staff

• Oversee budgeting, procurement, and cost control

• Coordinate immigration, licensing, and regulatory compliance

• Support onboarding, relocations, and HR processes

• Foster a positive and engaged office culture

• Ensure alignment with firm policies and local regulations

Requirements:

• Minimum 5 years’ experience in office management within a law firm or professional services environment

• Prior experience working in the GCC

• Arabic and English fluency required

• Strong leadership, communication, and organizational skills

• Familiarity with local legal/regulatory procedures is a plus

Salary: Up to QAR 25,000 per month (negotiable based on experience)

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- Manage the administration of the School: reception, admissions, examinations, marketing and communications, medical facilities; - Produce clear, concise and accurate information to support senior leaders in raising standards of performance in School (including strategic and operational data); - Oversee the procurement of consumables and other resources required to support teaching and learning; - Manage and maintain student data and records; - Oversee production of school reports and transcripts; - Manage the School's Management Information System; - Liaise with the Health and Safety Committee to ensure the site is always a safe environment for all stakeholders (reviewing and updating health and safety policies and ensuring they are observed); - Ensure adequate staff levels to cover for absences and peaks in workload; - Respond to parents' inquiries and complaints; - Assist the Head of Corporate Services in preparing the annual SEC tuition fee application; - Maintain the SEC database through the appropriate portal; - Support the Head of Corporate Services in researching business opportunities and producing effective and appropriate business plans; - Ensure that Head of Corporate Services has accurate and concise data and information; and - Ensure that all deadlines are met. - A minimum of 3 years of secretarial or commercial work experience is essential. - Diploma in Business Studies, Administration or Management is essential. Preferably a Bachelor Degree in Business Studies, Administration or Management; ICDL. - Preferably with strong secretarial skills. - Strong written and oral communication skills. - Strong interpersonal skills. - Ability to plan and organize. - Time management and task prioritization skills. - Ability to work independently and in a team-oriented and collaborative environment. - Knowledge of Microsoft Office suites, including Outlook, Excel, PowerPoint, and Publisher.

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