34 On Call jobs in Qatar

Healthcare Assistant / Medical Assistant program graduate 6 months+ relevant healthcare experience in a Pediatric or Women’s Hospital preferably in Middle East Current BLCS certification KEY ROLE ACCOUNTABILITIES Maintains a clean, neat, pleasant, safe, patient environment, including unit specific patient rooms / Operating Rooms and procedure spaces in line with infection control standards. Cleans and assists in the set-up of Operating and Procedure Rooms between cases. Escalates any direct patient interaction to the Clinical Nurse Leaders and does not have un-supervised patient interactions. Assists in the restocking of consumables, stores and laundry as required by the assigned unit and / or instructed by the nursing team, in collaboration with materials management staff. Prepares necessary supplies specified by the clinical nurse for individualized patient care needs Transports supplies, equipment and specimens as specified by the clinical nurse and in compliance with relevant organizational and laboratory policies Assists in the mobilization of patients under the direct supervision of the clinical nurse. Escorts patients within the hospital as instructed and under the direct supervision of clinical nursing staff Manages and operates unit based equipment (for which he / she has received training), in a safe and effective manner. Responds to patient call lights at the first opportunity and observes and reports changes in patient’s condition to the assigned clinical nurse Assists the clinical nursing team, under direct supervision, to provide basic activities of daily living care for women and children. Demonstrates an understanding and performs basic infection control procedures correctly, e.g. Hand hygiene Isolation precautions Understands and maintains confidentiality of patient information at all times and treats patients and their families with respect and dignity. Takes responsibility for conflicts in personal and work schedules by making alternative arrangements in collaboration with the nursing team. Attends and contributes at staff meetings as required, Represents the department and the organization in a positive and professional manner. Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile. Provides documented evidence of performance and maintenance of skills consistent with position. Performs other related duties as assigned by the clinical nursing team. Adheres to standards as they appear in the Code of Conduct and Conflict of Interest policies Patient Care Partner • Doha, Doha, Qatar

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Program Director - Person Centered Care Certification Program

The Individual shall be required to deliver following activities independently.

1. Develops programs which deliver sustained longer-term improvements based on comprehensive analysis of Client strategies and objectives.

2. Ensures alignment of programs with CPESE objectives.

3. Establishes processes and procedures to facilitate program management and project accomplishments.

4. Develops program plans, bringing together information on projects, resources, timescales, monitoring and control.

5. Oversee multiple system redesign and service delivery improvement projects.

6. Manage and direct project support staff attached to individual projects.

7. Deliver projects according to a standardized project management framework and pre-determined timelines to ensure integration of projects and systems.

8. Ensure that programs are integrated into hospital business plans and service delivery operations.

9. Coordination and prioritization of resources across projects.

10. Mitigation of risks through appropriate planning.

11. Effective financial management of programs against budget allocations.

12. Conducts regular reviews of programs and adjusts as necessary for changes in organizational priorities, structures, or the external environment.

13. Ensures effective management of projects and stakeholders.

14. Continuously assesses program performance, researches and develops new capabilities.

15. Plans, directs, organizes, controls & coordinates technical efforts, and project staff.

16. Perform other duties as assign.

Experience :

a) A minimum of 7 years post registration / graduation health / service professional experience

b) including a minimum of 5 years at an executive level

c) Having previously used validated patient experience methodologies .

Mandatory Requirement :

a) Experience in leading and delivering the person-centered care certification program in large (1000+beds) de-centralized healthcare system

b) Demonstrates extensive understanding of hospitals services

c) Has undertaken large change management activities and is able to give evidence of personally leading improvement to the benefit of patients

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Project Support - Person Centered Care Certification Program

1. Carries out project management activities from development to implementation under the supervision of the Senior Project Officer or Project Manager

2. Effectively communicates project issues to team members and stakeholders in a timely and clear manner

3. Coordinates with project stakeholders on an on-going basis, providing updates and involvement

4. Assists in estimating the resources and participants needed to achieve project goals

5. Monitors project timelines and milestones using appropriate project management tools

6. Tracks project milestones and deliverables

7. Proactively identify changes in project scope and reports them to the Project Manager; identifies potential project crises and devises contingency plans

8. Executes the day-to-day operational aspects of the project tasks; minimizes risk

9. Prepares project-related written communications in concise and grammatically correct language

10. Effectively applies project management methodologies and standards

11. Assists the Project Manager in preparing for engagement reviews and quality assurance procedures

12. Facilitates complete and current project documentation; ensures appropriate documentation warehousing

13. Analyzes project financials, including budget compliance, if required

14. Utilizes best practices and tools for project execution and management

15. Performs other duties as required.

Experience :

a) Experience in managing the administrative functions of the person-centered care certification program in a multi-facility (50+ beds) de-centralized healthcare system (PREFERRED).

Mandatory Requirement :

b) 3-5 years experience in project or operations or events management or communications / PR agency

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Position: Patient Care Coordinator

Position Purpose

The purpose of this role is to co-ordinate patient applications in Patient Access Program(s) in the region.

The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based

Duties and Responsibilities

• 
  Liaise with hospitals, distributors, pharmacies and patients


• Co-payment reimburse solution administration


• Work closely with the Program Manager to secure patient file approval


• Ensure that patient file are complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline


• 
  Carry out patient, Doctor, Pharmacy and private sector visits for project flow


• 
  Ensure that current patients receive their medications quickly and efficiently


• Prepare timely monitoring reports (monthly) with patient numbers and charities support as well as quality assurance. Reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program


• 
  Maintain and update electronic Program files, including patient and quality assurance data


• 
  Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data


• 
  Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs


• Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)


• Conduct administrative duties for the office

Relationships

• 
  Work closely with Line Manager and Program Assistant in the region


• 
  Reporting to the Line Manager in region


• 
  Work with the related divisions of Axios


• Maintain ongoing and frequent communication with Axios staff including Axios global staff

Competencies

• 
  Application of job Knowledge


• 
  Concern for Order and Quality


• 
  Adaptability and flexibility


• 
  Dependability


• 
  Teamwork

Educational Background and Experience

• 
  A Degree or Diploma in Social Work or Public Health is ideal


• 
  1 to 2 years working experience in an administrative role is ideal


• Good command of both spoken and written English


• 
  Experience in data monitoring and management


• Experience in customer service management

Job Circumstances

• The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region


• 
  Flexibility in ability to travel as well as working hours is essential

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Program Director - Person Centered Care Certification Program The Individual shall be required to deliver following activities independently. 1. Develops programs which deliver sustained longer-term improvements based on comprehensive analysis of Client strategies and objectives. 2. Ensures alignment of programs with CPESE objectives. 3. Establishes processes and procedures to facilitate program management and project accomplishments. 4. Develops program plans, bringing together information on projects, resources, timescales, monitoring and control. 5. Oversee multiple system redesign and service delivery improvement projects. 6. Manage and direct project support staff attached to individual projects. 7. Deliver projects according to a standardized project management framework and pre-determined timelines to ensure integration of projects and systems. 8. Ensure that programs are integrated into hospital business plans and service delivery operations. 9. Coordination and prioritization of resources across projects. 10. Mitigation of risks through appropriate planning. 11. Effective financial management of programs against budget allocations. 12. Conducts regular reviews of programs and adjusts as necessary for changes in organizational priorities, structures, or the external environment. 13. Ensures effective management of projects and stakeholders. 14. Continuously assesses program performance, researches and develops new capabilities. 15. Plans, directs, organizes, controls & coordinates technical efforts, and project staff. 16. Perform other duties as assign. Experience : a) A minimum of 7 years post registration / graduation health / service professional experience b) including a minimum of 5 years at an executive level c) Having previously used validated patient experience methodologies . Mandatory Requirement : a) Experience in leading and delivering the person-centered care certification program in large (1000+beds) de-centralized healthcare system b) Demonstrates extensive understanding of hospitals services c) Has undertaken large change management activities and is able to give evidence of personally leading improvement to the benefit of patients

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Project Support - Person Centered Care Certification Program 1. Carries out project management activities from development to implementation under the supervision of the Senior Project Officer or Project Manager 2. Effectively communicates project issues to team members and stakeholders in a timely and clear manner 3. Coordinates with project stakeholders on an on-going basis, providing updates and involvement 4. Assists in estimating the resources and participants needed to achieve project goals 5. Monitors project timelines and milestones using appropriate project management tools 6. Tracks project milestones and deliverables 7. Proactively identify changes in project scope and reports them to the Project Manager; identifies potential project crises and devises contingency plans 8. Executes the day-to-day operational aspects of the project tasks; minimizes risk 9. Prepares project-related written communications in concise and grammatically correct language 10. Effectively applies project management methodologies and standards 11. Assists the Project Manager in preparing for engagement reviews and quality assurance procedures 12. Facilitates complete and current project documentation; ensures appropriate documentation warehousing 13. Analyzes project financials, including budget compliance, if required 14. Utilizes best practices and tools for project execution and management 15. Performs other duties as required. Experience : a) Experience in managing the administrative functions of the person-centered care certification program in a multi-facility (50+ beds) de-centralized healthcare system (PREFERRED). Mandatory Requirement : b) 3-5 years experience in project or operations or events management or communications / PR agency

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Position:

Patient Care Coordinator

Position Purpose

The purpose of this role is to co-ordinate patient applications in Patient Access Program(s) in the region.

The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based

Duties and Responsibilities

Liaise with hospitals, distributors, pharmacies and patients

Co-payment reimburse solution administration

Work closely with the Program Manager to secure patient file approval

Ensure that patient file

are

complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline

Carry out patient, Doctor, Pharmacy and private sector visits for project flow

Ensure that current patients receive their medications quickly and efficiently

Prepare timely monitoring reports (monthly) with patient numbers and charities support as well as quality assurance. Reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program

Maintain and update electronic Program files, including patient and quality assurance data

Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data

Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs

Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)

Conduct administrative duties for the office

Relationships

Work closely with Line Manager and Program Assistant in the region

Reporting to the Line Manager in

region

Work with the related divisions of Axios

Maintain ongoing and frequent communication with Axios staff including Axios global staff

Competencies

Application of job Knowledge

Concern for Order and Quality

Adaptability and flexibility

Dependability

Teamwork

Educational Background and Experience

A Degree or Diploma in Social Work or Public Health is ideal

1 to 2 years working experience in an administrative role

is ideal

Good command of both spoken and written English

Experience in data monitoring and management

Experience in customer service management

Job Circumstances

The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region

Flexibility in ability to travel as well as working hours is essential

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Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.

Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.

Data Entry and Documentation: Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.

Product Knowledge: Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.

Collaboration: Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.

Performance Metrics: Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.

Requirements

• High school diploma or equivalent is required; a degree in a related field is a plus
• Prior experience in a customer service or call center role is preferred
• Strong communication skills, both verbal and written
• Ability to handle stressful situations and manage customer expectations effectively
• Proficient in using computer systems and CRM software
• Fluency in Arabic is preferred; knowledge of English is an advantage

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Greenfix Property Care Additional Information

Job Number 25125983

Job Category Rooms & Guest Services Operations

Location The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar

Schedule Full Time

Located Remotely? N

Position Type

Non-Management

Position Summary

Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Review shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.

Job Id: 7ETchcmFh980E4+i+iGuitpb/5PU3jlS1YlUEcyjpeP9XDeMM0+BbMujJwINFgcGZsV1VYlUQkmVCxyb7otD4Q+lb1uVFdJZmxMLePsAXPyBk89iTAPRT/Vq0g0DZOBvV5tTRRN7i5HR7lHGgBT1bKNBggCY5Ta/ljF4rCLiZ8J0MnkkaudB14J6ctC9Fa4x0gQvCNI= Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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