114 Operational Management jobs in Qatar

• Join the FIFA Infrastructure Boom
• Public Works Government Authority
• Location: Doha, Qatar

Ref# 219

The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar’s National Development Strategy , the FIFA World Cup 2022 event and fulfil Qatar’s National Vision 2030. To support this substantial growth, our client; the public works authority; has created a number of senior management expatriate postings for urgent commencement. With long term prospects providing stability and career development, our employer is looking to recruit an experienced Business Process Improvement Specialist to their team to add value in an advisory capacity.

Your responsibilities in the role will include:

1. Understand, document and improve the current working processes across functions (Core and Support functions) in detail.
2. Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points.
3. Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy.
4. Perform continuous studies and research to improve the business process and give recommendations to top management regarding the most suitable methodologies.
5. Lead process owners and stakeholders through the business process improvement process.
6. Perform effective change management to ensure sustainability of changes.
7. Help develop the corporate continuous improvement project plan.
8. Provide change inputs to existing Enterprise Systems based on business processes.
9. Discover opportunities and conduct business process benchmarking with other companies.
10. Manage process improvement projects in the organization using industry-standard project management techniques.

Essential attributes include:

1. Degree qualification in Commerce or comparable with Master’s Degree from a recognized institution being highly regarded.
2. A minimum of 10 years’ experience in business process re-engineering and methodologies is required, with experience in Government and GCC being highly desirable.
3. Ability to map processes including identifying critical path and areas to improve within the processes.
4. Ability to undertake sensitivity analysis for the existing processes.
5. Experience and knowledge in Quality Management tools (TQM, EFQM).
6. Experience in Construction industry with focus on Public Works or Utility services.
7. Strong knowledge in business processing tools such as VISIO or QPR is a plus and other BPR software.
8. Strong analytical and problem-solving skills with the ability to exercise mature judgment.
9. Problem solver with out of the box thinking.
10. Exposure to statistical tools for analysing processes is desirable.
11. Lean or Six Sigma training and implementation experience is desirable.
12. Ability to work across multi-functional teams to deliver quality on time and in a collaborative environment.
13. Arabic language fluency is desirable.

An expatriate package and relocation assistance will be provided to attract the top candidates to the role. To apply online, please click the appropriate link below.

Overview

We are delighted to be representing our client, a leading Gulf Airline, with their search for a Manager of Integration and Process Improvement.

The Manager of Integration and Process Improvement is responsible for the development and efficient functioning of integrated management systems.

This excellent opportunity requires the ideal candidate to either live or relocate to Qatar. This role is a full time permanent opportunity with working hours of Sunday to Thursday.

• Develop and ensure the efficient functioning of integrated management systems.

• Live or relocate to Qatar
• Must be of a strategic mindset
• Experience within integrated systems
• IS experience
• Must be able to look at each component separately but see the whole picture
• Need to be innovative and have done continuous improvement

• Excellent salary
• Company accommodation or an allowance
• Transportation allowance – 1, QAR
• Full medical
• 1 annual flight per year
• Unlimited ID50 and ID 90 flights
• Education allowance for up to 3 children
• 30 days annual leave per year
• Buddy pass flights
• Discounts on hotels, restaurants, leisure, travel, lifestyle, retail

• 2 x interviews via Microsoft Teams

Reference Number: JOB-

We are looking to hire a qualified Project Manager to support digital transformation initiatives, compliance efforts, and business process improvements. The role involves managing enterprise-wide projects, implementing reporting and automation tools, and driving cross-functional collaboration. Ideal candidates are ones experienced in Agile practices, risk management, and stakeholder engagement.

Key Responsibilities

• Coordinate and manage projects focused on risk, compliance, change, and digital transformation
• Develop and maintain project documentation including plans, briefs, risk registers, and performance reports
• Lead internal change initiatives and process automation reporting through integration with tools such as Azure DevOps
• Collaborate with multiple departments to ensure successful project outcomes

Skills

• Proficiency in Power BI, Azure DevOps, and project planning tools
• Excellent verbal and written communication in English
• Strong stakeholder engagement and change management skills
• Experience in automation, process auditing, and risk mitigation
• Organized, analytical, and able to manage shifting priorities

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field
• Project management certifications such as PMP, ACP, PgMP, or Scrum are advantages
• Proven experience in project delivery with a strong focus on risk, compliance, change management, and digital transformation
• Skilled in Agile methodology and dashboard development using Power BI
• One-year contract (12 months) based in Qatar
• Candidates with a valid QID and who can join immediately may be given preference

Role Purpose

To drive new business growth, manage client relationships, prepare estimates, and oversee project delivery in coordination with the site team. This role is critical in ensuring the company secures profitable contracts and completes them to high standards, supporting the vision of a growing and owner-independent organization.

Key Responsibilities

1. Sales & Business Development (Primary Focus)

• Identify and develop new project opportunities (fit-out, civil, MEP).
• Build relationships with consultants, clients, and developers.
• Visit potential clients in Arabic and English.
• Prepare and submit quotations, proposals, and tenders.
• Negotiate contracts and close deals.
• Follow up on leads until conversion.

2. Estimation & Proposals

• Prepare cost estimates for projects based on BOQs, drawings, and client requirements.
• Coordinate with suppliers and subcontractors for quotations.
• Ensure estimates are accurate and aligned with company margins.

3. Project Operations Oversight

• Oversee site progress in coordination with the site engineer and foreman.
• Attend project meetings and inspections when required.
• Resolve escalated site issues and client concerns.
• Monitor project timelines and quality.

4. Client Relationship & Communication

• Act as the main point of contact for clients.
• Provide regular project updates.
• Ensure smooth handover upon project completion.

Qualifications & Experience

Education:

• Bachelor’s Degree or Diploma in Civil Engineering, Architecture, Construction Management, or related field.

Experience:

• 5–10 years in Qatar in a contracting or fit-out company.
• Proven track record in sales and project coordination.
• Strong estimation and negotiation skills.
• Fluent in Arabic & English (mandatory).
• Valid QID and Qatar Driving License.

Skills:

• Proactive, self-driven, and results-oriented.
• Strong commercial awareness and client focus.
• Ability to multitask and prioritize.
• Excellent communication and presentation skills.

Click to Apply :-

Job Types: Full-time, Part-time

Expected hours: 48 per week

Education:

• Bachelor's (Required)

Language:

• Arabic (Required)
• English (Required)

Location:

• Doha (Required)

Overview of the role

Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Motivate, guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Work closely with the business process manager to streamline SOPs in the operations department.

1. Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
2. Operational Efficiency - Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations. Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
3. Operational Efficiency - Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations. Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
4. Customer Service - Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
5. Employee Development - Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning.
6. Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
7. Quality, Standards, Security, Policies and Procedures - Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
8. Operational efficiencies - Enhance operational capabilities and deliver products and services better, faster and at lower cost.

Minimum Qualifications and Knowledge:

• Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
• Understanding of industry best practices, standards and their impact on customer service levels.
• Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
• Work requires professional, written & verbal communication and inter personal skills
• Ability to communicate and interact with internal and external customers and senior management team
• Develop and maintain strong relationship with peer group and colleagues

• Five years’ minimum experience in service industry, preferably car rental and leasing industry.

Job Specific Skills :

• Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.

• Team player across all departments
• Leadership Skills
• Planning, organizing and ability to manage multiple demands.
• Quality orientation and accuracy.
• Professional ability.
• Initiative and commitment to achieve results.
• Excellent communication, interpersonal skills and cultural sensitivity.
• Ability to recover from challenging situations be positive and motivated.
• Strategic thinking.
• Creativity and innovation

What equips you for the role: Bachelor’s degree/University degree or equivalent experience

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.