200 Operations jobs in Qatar

Support the continuous improvement of Nakilat Agency policies, processes and procedures to improve the efficiency of its operations and processes.

In addition, the role is responsible to analyse Nakilat Agency corporate and operational objectives/KPI's, OPEX potential optimization initiatives, and customers' feedback and complaints, in coordination with the direct manager, and to support achieving the company's best interest.

Key Accountabilities:

Operational Excellence and Continuous Improvement:

1. Assist in ensuring that operational services are provided as per the standards to meet Clients' expectations.

2. Promote the continuous improvement process as a core value in the day-to-day operational activities for better procedures and efficient workflow.

3. Assist in applying DMAIC (define, measure, analyze, improve & control) methodology during process improvement and while creating new processes to achieve Customer's needs and resolve complications.

4. Provide ongoing process evaluation support and hands-on expertise in Process Improvements, Delivery, and Implementation.

5. Develop and design appropriate tools to collect/measure and analyze Customer's feedback & complaints.

6. Support Management on optimizing OPEX and achieve business excellence by cost reduction initiatives.

Audits, Incident Investigation and Risk:

7. Carry out internal audits as appropriate to improve process and represent Nakilat Agency during internal and external audit and ensure timely closure of audit findings.

8. Facilitate incident investigations, corrective actions, disseminate circulars, carry out inductions & inspections.

9. Liaise with Corporate Risk & Information Security team on Business continuity plan, role matrix & risk assessments as directed by the Operational Excellence Supervisor.

10. Review and update Procedures through Management of Change process.

Initiatives' Management & Support:

11. Support Operational Excellence Supervisor to ensure accurate and timely billing of Ships Disbursement Accounts, and invoices collection and closure.

12. Assist in compiling business plans and budgets and in coordination with the Operational Excellence Supervisor.

13. Ensure maintenance of Nakilat Agency commercial licenses and their timely renewal in liaison with the respective functions and in coordination with the Operational Excellence Supervisor.

14. Ensure proper management of vendors agreement in coordination with supply team,

15. Support the information technology initiatives in coordination with the Information Technology department.

16. Oversee the general administrative support activities/services related to hotel accommodation, fleet (vehicles) management and any other administrative support to run Nakilat Agency operations efficiently.

17. Support the KPIs setting process for Nakilat Agency as well as the reporting against these KPIs in coordination with the Operational Excellence Supervisor and Nakilat Agency manager.

Generic Accountabilities:

Quality, Health, Safety & Environment (QHSE):

18. Adhere to all relevant IMS policies, procedures, instructions, and controls so that NAKILAT provides safe, world class, secure and environmentally responsible service to customers, the public, and its own people.

19. Ensure NAC Employees compliance with Quality, Health, Safety and Environment elements in coordination with Corporate SHEQ.

Policies, Systems, Processes & Procedures:

20. Implement approved policies, processes, and procedures, and provide instructions to subordinates to ensure their proper implementation.

Others:

1. Carry out any other duties as directed by the immediate supervisor.

• Manage Continuous improvement of Nakilat Agency processes, procedures, and workflows.
• Manage Nakilat Agency OPEX as per budget and plan.
• Enhance Nakilat Agency customers' experience - Manage Customers' feedback & complaints.
• Set Nakilat Agency KPIs and track their implementation.

Internal:

• Nakilat Agency Manager and Supervisors of Operations and Government Liaison.
• Nakilat Head Office - HR / SHEQ / IT / Immigration, Legal, GS, etc.

External:

• Port Authorities and Principles.
• Current and potential Customers

Qualifications:

• Bachelor's degree in Business Administration or any other related field.

Experience:

• Minimum of 3 years in a Shipping Agency or Maritime industry (Middle East experience is an advantage).

Job Specific Skills:

• Good knowledge of safety, commercial and statutory requirements, and regulations applicable to ports and vessels.
• Good knowledge of Windows Software and Microsoft office suite. Knowledge of SAP application will be an added advantage.
• Fluency in English (speaking, writing, reading). Arabic will be an advantage.

Department: Nakilat Agency

City: 1202

Job Segment: Information Security, QA, Administrative Assistant, Business Process, Quality Assurance, Technology, Quality, Administrative, Management

Apply now

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Operations Coordinator will be responsible quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery.

ESSENTIAL JOB FUNCTIONS:

• Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export, import and customs clearance process
• Track and trace cargo as necessary to insure proper movement and delivery.
• Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment, yet meet customer's requirement for the movement of freight.
• KPI adherence – DNI / LNR / Cost accuracy / ROTP
• Ensure compliance in line with company and industry policies
• Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS:

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
• Sitting for extended periods of time
• Walking within the warehouse and inspecting freight
• Vision abilities required by this job include close vision and the ability to adjust focus

OTHER SKILLS/ABILITIES:

• Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
• Must have strong verbal and written communication skills
• The ability to work in a fast-paced environment.
• Strong organizational skills are required, due to the high volume and demands of the position.
• Strong knowledge of Microsoft word and excel

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Required

• High School or better

Required

• Team player: Works well as a member of a group
• Detail-oriented: Capable of carrying out a given task with all the details needed to get the task done well

Required

• Growth opportunities: Inspired to perform well by the chance to take on more responsibility
• Self-starter: Inspired to perform without outside help

Touch, a Conetic Group company, is a disruptive Content Service Provider focused on delivering exceptional onboard experiences for aircraft and the broader transportation industry. Established in 2011, Touch is headquartered in Miami, with an additional main office in Portugal. At Touch, we understand what makes airlines unique and deliver timely, effective solutions to support them in achieving excellence. We're an agile, young-minded, and service-oriented company, always at the forefront of industry innovation. Our qualified, resourceful, and empowered team breathes respect for airlines, suppliers, and one another.

About the role:

We are seeking an organized and outgoing Operations Coordinator to manage daily operational tasks, ensure client satisfaction, coordinate with labs and hardware suppliers, handle metadata entries, and perform quality checks. The ideal candidate will ensure smooth daily operations, interact effectively with various stakeholders, and prioritize customer satisfaction.

About the responsabilities:

• Handle operational tasks for multiple airline/ground transportation clients;
• Create Purchase Orders per movie/tv title based on technical specs and airline requests to be sent to studios;
• Be very detail-oriented regarding metadata entries for all titles acquired from studio databases;
• Insert metadata/images into Hardware supplier portals;
• Coordinate with Hollywood studios and independent labs for on-time deliveries;
• Handle the downloading and uploading of independent title files for encoding at our lab;
• Track all tasks within the process for each cycle of the client;
• Provide weekly status updates on your client's responsibilities;
• Occasional travel to meet hardware suppliers.

About you:

• Fluent in English; (Proficiency in Arabic is a plus);
• High school diploma/GED required;
• Familiarity with the technical specifications for Video (VOD) and Audio (AOD) files is preferred;
• Excellent communication skills;
• Excellent organizational and time management skills;
• Proficiency in Microsoft Office package;
• Ability to multitask often and prioritize;
• Self-starter with strong problem-solving skills;
• Experience in the inflight entertainment industry is preferred.

About the benefits:

• Flexible working hours;
• Birthday Leave;
• International team.

Conetic Group is committed to fostering an inclusive and diverse work environment, where all individuals are treated with respect, dignity, and fairness. We believe in providing equal opportunities for employment and advancement, regardless of factors such as race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. This policy sets forth our commitment to promoting equal opportunity and diversity within our organization.

Touch, a Conetic Group company, is a disruptive Content Service Provider focused on delivering exceptional onboard experiences for aircraft and the broader transportation industry. Established in 2011, Touch is headquartered in Miami, with an additional main office in Portugal. At Touch, we understand what makes airlines unique and deliver timely, effective solutions to support them in achieving excellence. We're an agile, young-minded, and service-oriented company, always at the forefront of industry innovation. Our qualified, resourceful, and empowered team breathes respect for airlines, suppliers, and one another.

About the role:
We are seeking an organized and outgoing Operations Coordinator to manage daily operational tasks, ensure client satisfaction, coordinate with labs and hardware suppliers, handle metadata entries, and perform quality checks. The ideal candidate will ensure smooth daily operations, interact effectively with various stakeholders, and prioritize customer satisfaction.

About the responsabilities:

• Handle operational tasks for multiple airline/ground transportation clients;
• Create Purchase Orders per movie/tv title based on technical specs and airline requests to be sent to studios;
• Be very detail-oriented regarding metadata entries for all titles acquired from studio databases;
• Insert metadata/images into Hardware supplier portals;
• Coordinate with Hollywood studios and independent labs for on-time deliveries;
• Handle the downloading and uploading of independent title files for encoding at our lab;
• Track all tasks within the process for each cycle of the client;
• Provide weekly status updates on your client's responsibilities;
• Occasional travel to meet hardware suppliers.

About you:

• Fluent in English; (Proficiency in Arabic is a plus);
• High school diploma/GED required;
• Familiarity with the technical specifications for Video (VOD) and Audio (AOD) files is preferred;
• Excellent communication skills;
• Excellent organizational and time management skills;
• Proficiency in Microsoft Office package;
• Ability to multitask often and prioritize;
• Self-starter with strong problem-solving skills;
• Experience in the inflight entertainment industry is preferred.

About the benefits:

• Flexible working hours;
• Birthday Leave;
• International team.

Conetic Group is committed to fostering an inclusive and diverse work environment, where all individuals are treated with respect, dignity, and fairness. We believe in providing equal opportunities for employment and advancement, regardless of factors such as race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. This policy sets forth our commitment to promoting equal opportunity and diversity within our organization.

ATTENTION AMBITIOUS FRESHERS: THIS IS NOT "JUST A JOB"

Are you a high-potential graduate who is genuinely passionate about the mechanics of business and operations? Do you get energized by organizing chaos, leading from the front, and delivering exceptional service? If you are looking for just a paycheck, this is not the role for you.

At Xtreme Auto Care, we are a dynamic mobile car wash company, and we are building our future leadership team from the ground up. We are not looking for employees; we are looking for partners-in-growth. If you have raw talent, undeniable smarts, and the hunger to build something great, we want to invest in you.

The Mission: As an Operations Trainee, you will be the central nervous system of our daily mobile operations. You will not just schedule appointments; you will orchestrate a symphony of moving vehicles and skilled staff across Qatar to create flawless customer experiences. This is a hands-on, fast-track role designed to build the next Operations Manager of Xtreme Auto Care.

Who We Are Looking For (The Xtreme Profile):

· A Natural Coordinator: You love making lists, optimizing schedules, and hate it when things are disorganized.

· A Communication Hub: You have fluent, impeccable English and are confident chatting with customers, energizing staff, and resolving issues with a cool head.

· Energetic & Smart: You have a high motor, learn incredibly fast, and are always three steps ahead.

· Leadership DNA: You see what needs to be done and you take initiative. People naturally want to follow your lead.

· A Problem-Solver: You see a challenge as a puzzle to be solved, not a roadblock.

Your Battlefield (Key Responsibilities):

· Master the Map: Manage the live daily operation scheduling chart for our fleet of mobile units, ensuring perfect routing and timing across the city.

· Be the Voice of Xtreme: Handle all customer communication via chat, calls, and messaging – from booking and confirmations to live updates and follow-ups.

· Lead the Field Team: Dispatch instructions, motivate staff, and be the primary point of contact for our mobile technicians throughout the day.

· Build Relationships: Turn first-time clients into raving fans through your professional and caring service.

· Optimize Everything: Constantly find new, smarter ways to improve our scheduling efficiency, customer satisfaction, and operational workflow.

Requirements (Non-Negociables):

· Recently graduated (any discipline; drive and intelligence matter more than your degree).

· Exceptionally fluent and professional command of spoken and written English.

· Natural leadership qualities and a proactive, "get-it-done" attitude.

· Tech-savvy and able to learn new software quickly.

· Incredibly energetic, customer-obsessed, and thrives in a fast-paced environment.

What We Offer You:

· A fast-track training program designed to make you an expert in mobile operations.

· A real career path with clear growth potential into a leadership/management role.

· A competitive salary and benefits package for high-potential talent.

· A dynamic, high-energy work culture where your ideas are heard and valued.

· The chance to build something significant from the ground floor.

The Filter: If you read this and feel a surge of excitement, if this sounds less like a job description and more like a description of YOU, then we absolutely want to hear from you.

If you are just looking for any job to pay the bills, please do not apply. You will be wasting your time and ours.

Ready to Build with Us? Apply Now.

Submit your CV and, more importantly, telling us why you are built for operations and not just looking for "a job".

Job Types: Full-time, Permanent, Internship

Contract length: 6 months

Pay: QAR1, QAR2,300.00 per month

Education:

• High school or equivalent (Preferred)

Language:

• English (Preferred)
• Arabic (Preferred)

License/Certification:

• Driving License (Preferred)

Location:

• Doha (Preferred)

About the Role

As an Operations Coordinator, you will play a central role in supporting our consultants and management team. You ensure that day-to-day operations run smoothly by coordinating logistics, managing suppliers, and assisting with HR- and contract-related tasks. With your structured approach and eye for detail, you help the team deliver services effectively and on time.

Key Responsibilities

• Visa & Logistics: Manage the application process for temporary work visas and QIDs, track expiration dates, and coordinate rotations. Arrange flights, hotels, and other travel logistics for consultants.
• Supplier & Vendor Management: Maintain strong relationships with hotels, car rental companies, and service providers, ensuring timely services and accurate invoicing.
• Consultant Support & Onboarding: Facilitate onboarding for new consultants, making sure they understand systems, standards, and tools. Provide ongoing support and address ad-hoc requests.
• HR & Contract Support: Assist with drafting contracts and side agreements, ensure compliance with policies, and support payroll validation based on rotations.
• Meetings & Reporting: Prepare for and support weekly governance and alignment meetings, follow up on action items, and keep standards up to date.

Qualifications

About you

The successful candidate will have the following qualifications and job specific skills:

• High School Qualification / Vocational Qualification /Diploma or Equivalent, with Minimum 2 years of job-related experience
• Proven experience as an administrative assistant, operations coordinator, or similar role.
• Prior experience in an office setting, preferably in administrative support.

Job Specific skills:

• Strong organizational and multitasking skills.
• Proactive communicator, comfortable dealing with both consultants and external suppliers.
• Ability to work independently while keeping the team's needs in focus.
• Attention to detail and strong problem-solving abilities.
• Excellent verbal and written communication skills in English and Arabic.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); comfortable using office equipment.

What We Offer

• A dynamic, international working environment.
• Opportunity to work closely with consultants and management in a fast-growing organization.
• Room to develop and take ownership of operational processes.

About Kaizen Institute:

Kaizen Institute partners side-by-side with clients to help them improve sales quality, cost, delivery, service and motivation, which leads to better results, growth, sustainability and development. Our system is focused on long-term and people-based excellence methodologies that help transform any organization's culture.

Kaizen Institute was the pioneer in the field of Continuous Improvement and Lean Management, when it was founded in 1985 by the father of KAIZEN, Masaaki Imai. Since then we have been supporting Multinational companies through our vast presence in more than 60 countries all over the world.

We work with people at all levels to equip them with the principles and tools necessary to enhance only value-added activities. As a result, business goals are achieved early in the process, while still building a long term commitment, throughout the entire organization, to Continuous Improvement as a way of working and managing.

Kaizen Institute provides authentic, holistic and practical services worldwide through consultation, training and certification programs, seminars, networking events, benchmarking tours, insight tours, award programs, and various publications including books.

Job Type: Part-time

Expected hours: 28 per week

Job title

Operations Coordinator

Ref #

Location

Qatar - Doha

Job family

Corporate & Commercial

• Closing date: 21-Sep-2025

About the role

In this role, your primary responsibility is to handle all tasks associated with the booking process, including processing and confirming bookings in the reservations system for both B2B and B2C customers and to promote Qatar as a premium tourism destination. Providing customers with accurate and relevant information while delivering the highest level of customer service, following the established Discover Qatar Operations process and providing customer support at all touch points.

As part of your role, your responsibilities will be inclusive of, but not limited to the following:

Operational

• Ensure timely confirmation of services with suppliers in accordance with the established SLA and closely monitoring the process.
• Take responsibility for the daily reconciliation of services and hotels booked in the reservations system, ensuring that confirmations are received for all booked services and hotels.
• Ensuring that customers receive the highest level of service excellence at every point of contact and attend all inquiries as per agreed booking and services processes as well as time frames.
• Attend all inquiries as per agreed booking and services processes as well as time frames.
• Maintain prompt communication with customer towards conversion of the inquiry and maintain an above average productivity with booking files handled.
• Perform other responsibilities as assigned by the Management.

Bookings + Training

• Use of online booking engine whenever possible or use the offline work process templates provided.
• Provide a quotation clearly mentioning the inclusions, exclusions, terms and conditions applicable.
• Follow up to obtain customer's acceptance.
• Verify that the accommodation booked/confirmed is as per the request (type of room, view, occupancy and any extra service booked).
• Confirm bookings with suppliers and hotels.
• Ensure that all Senior Reservations Agents are well trained to handle their responsibilities along with guiding and coaching the Senior Reservations Agents whenever required.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

About you

• Bachelor's degree or equivalent with minimum of 2 years of job-related experience
• Excellent in English language and in organizational skills
• Experience in holiday operational experience in an Airline / Travel agency / tour operator environment in selling holiday packages by providing appropriate holiday information, in costing a package, quoting a price, making reservations and final documentation on payment.
• Good command and excellent knowledge of the Leisure travel business, global leisure destinations, local market trends and practices in the GCC.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

A leading cleaning company is seeking a female Operations Coordinator to join our team on a full-time basis.

Responsibilities:

• Handle incoming customer calls and manage bookings.
• Organize daily and weekly schedules for cleaners, ensuring full shift coverage (4 or 8 hours).
• Coordinate with drivers to ensure cleaners are transported to homes, offices, or other client locations on time.
• Supervise cleaning teams and monitor service quality.
• Attract new clients and promote company services by phone, follow-up, and sending promotional offers.
• Ensure available staff are assigned to clients when shifts are open or workers are not booked.
• Send company offers and promotions to current and potential clients.
• Train new cleaners on company policies, cleaning standards, and safety procedures.
• Record daily collections, track payments, and issue invoices.

Requirements:

• Previous experience in a cleaning company is mandatory.
• Experience in customer service or team coordination.
• Strong skills in client acquisition and direct marketing.
• Excellent organizational and communication skills.
• Ability to work independently and manage multiple tasks.
• Fluent in English (Arabic is a plus)

How to Apply:

Please send your CV to:

Job Type: Full-time

Job Title: Operations Trainee - Leadership Fast Track

Company: Xtreme Auto Care

Location: Doha, Qatar

Job Type: Full-time

Are you built for Operations, not just looking for a job?

X-Treme Auto Care is seeking high-potential graduates for our Operations Trainee program. This is a hands-on, fast-track role designed to build our next generation of leaders. If you thrive on organizing chaos, leading teams, and solving complex puzzles, we want to invest in you.

Key Responsibilities:

· Manage real-time scheduling & routing for our mobile fleet.

· Be the primary point of contact for customer communications.

· Lead, motivate, and dispatch field technicians.

· Optimize operational workflows for maximum efficiency.

Who You Are:

· A recent graduate with exceptional fluency in English.

· A natural leader with a proactive, problem-solving mindset.

· Tech-savvy, energetic, and customer-obsessed.

· You see operations as a career, not just a job.

We Offer:

· Competitive monthly salary: QAR QAR 2000 (based on fit and potential)

· Fast-track training & clear path to Operations Manager.

· Dynamic culture where your ideas drive change.

Apply Now:

If this excites you, send your CV and a brief note (3-4 sentences) on why you're built for operations.

Note: Applications without a cover note will not be considered.