What Jobs are available for Operations Analyst in Qatar?

Company Description

malomatia is a leading provider of professional technology services and solutions, bringing together professionals from Qatar and across the world with deep domain expertise. The company supports a flexible and problem-solving attitude to cater to every customer situation. Motivated by Qatar's National Vision 2030 of economic transformation, malomatia recognizes the importance of transforming Qatar into a knowledge-based society. malomatia's goals are aligned to support national objectives by delivering integrated IT services and solutions in the Government, Healthcare, and Education sectors. The company is committed to empowering its customers to achieve their organizational or business objectives to ensure mutual success.

Role Description

We are looking for motivated fresh graduates (or up to 2 years of experience) to join our team as 
Techno-Functional Operations Analysts

. This role bridges business operations and IT, offering unique exposure to both technical and functional responsibilities.

If you are eager to learn, adaptable, and want to kick-start your career in a 
hybrid techno-functional role

, we would love to hear from you.

Key Responsibilities:

• Provide functional L2 support for the Al Nadeeb system.
• Troubleshoot issues, write SQL queries, and analyze data.
• Participate in system testing and quality assurance.
• Prepare operational reports and management presentations.
• Conduct site visits to customs locations and collect user feedback.
• Support surveys, change requests, and process improvements.

Qualifications

• Bachelor's in Computer Science, IT, or related field.
• Strong problem-solving and analytical skills.
• Proficiency in Excel & PowerPoint.
• Basic SQL knowledge and interest in coding (Python preferred).
• Good communication and interpersonal skills.
• Willingness to travel for site visits.
• Fluency in Arabic and English is mandatory.

Senior Analyst – Security Operations Centre (SOC)

Location: Onsite in Qatar

This is a hands-on role at the forefront of cyber defense — ideal for professionals with strong technical depth and a passion for proactively identifying and mitigating security threats.

What You'll Be Doing:

• Monitor and analyze security data from IDS, network traffic, and logs to detect potential threats
• Conduct threat hunting using advanced Endpoint Detection and Response (EDR) tools
• Investigate and resolve security incidents end-to-end
• Create detailed incident reports and security alerts for stakeholders
• Stay ahead of emerging vulnerabilities, attack trends, and mitigation strategies
• Collaborate with engineering teams to fine-tune security configurations
• Play a key role in enhancing SOC processes and technologies
• Support and mentor junior analysts to elevate overall SOC capabilities

What You Bring:

• 6+ years
  in a senior-level SOC role within banking, a large enterprise, or MSSP
• Solid experience in L3 incident response, malware analysis, and threat intel
• Strong grasp of network, endpoint, and cloud security concepts
• Ability to communicate complex security issues clearly across teams

Qualifications & Certifications:

• Bachelor's degree in Computer Science, Cybersecurity, or related field
• Professional certifications:
  CISSP, CEH, CISM, CISA, or CySA+
  (mandatory)
• SIEM certifications or vendor-specific security credentials are a big plus

Job Description

We are currently looking Senior Analyst Security Operations Centre for our Qatar operations with the following terms & conditions.

Education/Experience Requirements: - -

• Bachelor Degree preferably in computer science, computer engineering or related subjects.
• Professional certification such as CEH, CISSP, CISM, CISA, and CySA+ is mandatory
• SIEM certification and any vendor security certifications related to network, application,
• systems security would be considered as a plus -
• Minimum of 6 years' experience in a major bank, Large Corporate or MSSP in a similar L3
• SOC analyst role
• Proven work experience in the UK, US, or Europe

Required Special Skills:

• Maintain keen understanding of evolving Internet threats to ensure the security of Bank network
• Write technical articles for internal knowledge base
• Participate in knowledge sharing with other analysts and develop solutions efficiently
• Coordinate or participate in individual or team projects
• Strong understanding of security architectures and devices
• Strong understanding of threat intelligence consumption and management
• Strong understanding of root causes of malware infections and proactive mitigation
• Ability to mentor and coach less experienced security analysts. Providing techniques and strategies to dig deeper into investigations
• Ability to communicate IT, networking, and security concepts to personnel at all levels of experience and responsibility
• Provide creative problem solving techniques, and the desire to create and build new processes
• Strong time management and multitasking skills as well as attention to detail
• Experience working in fast paced environments, and ability manage workload even during times of stress or escalated activity
• Comfortable with impromptu tasking and loosely defined requirements
• Excellent oral and written communications skills

Joining time frame: 2 weeks (maximum 1 month)

Role - Senior Analyst Security Operations Centre

Location - Qatar

Exp- 8+ years

Required Special Skills: -
Maintain keen understanding of evolving Internet threats to ensure the security of Bank network

• Write technical articles for internal knowledge base

• Participate in knowledge sharing with other analysts and develop solutions efficiently

• Coordinate or participate in individual or team projects

• Strong understanding of security architectures and devices

• Strong understanding of threat intelligence consumption and management

• Strong understanding of root causes of malware infections and proactive mitigation

• Ability to mentor and coach less experienced security analysts. Providing techniques and strategies to dig deeper into investigations

• Ability to communicate IT, networking, and security concepts to personnel at all levels of experience and responsibility

• Provide creative problem solving techniques, and the desire to create and build new processes

• Strong time management and multitasking skills as well as attention to detail

• Experience working in fast paced environments, and ability manage workload even during times of stress or escalated activity

• Comfortable with impromptu tasking and loosely defined requirements

• Excellent oral and written communications skills

Education/Experience Requirements:

• Bachelor Degree preferably in computer science, computer engineering or related subjects.

• Professional certification such as CEH, CISSP, CISM, CISA, and CySA+ is mandatory

• SIEM certification and any vendor security certifications related to network, application, systems security would be considered as a plus

• Minimum of 6 years' experience in a major bank, Large Corporate or MSSP in a similar L3 SOC analyst role

Job Title: Business Analyst – RPA / BPM

Experience:
5+ Years

Domain:
Banking

Location:
Qatar

Job Overview:

We are looking for an experienced
Business Analyst – RPA/BPM
to join a leading banking project in Qatar. The ideal candidate should have strong expertise in business process analysis, robotic process automation, and BPM tools — especially IBM's automation suite — and should be capable of translating business needs into scalable automation solutions.

Key Responsibilities:

• Analyze and map end-to-end business processes using IBM RPA and Business Process Mining tools.
• Identify opportunities for automation, cost reduction, and process optimization through data-driven insights.
• Collaborate with cross-functional teams, including business users, data engineers, and IT teams, to design and implement RPA/BPM solutions.
• Leverage analytics and AI to detect inefficiencies, process bottlenecks, and areas for improvement.
• Recommend and present intelligent automation strategies (IPA, RPA) to business stakeholders.
• Assist with the configuration, deployment, and user training for IBM's RPA and Business Process Mining software.
• Prepare documentation, process flowcharts, and business cases to support proposed automation initiatives.
• Deliver presentations that communicate process insights and the ROI of automation initiatives.
• Stay updated with the latest trends in RPA, BPM, process mining, and digital transformation.

Required Skills and Experience:

• Bachelor's degree in Business Administration, Information Systems, Engineering, Data Science, or a related field.
• 5+ years of experience in business analysis, with a focus on
  RPA
  and
  BPM
  .
• Hands-on experience with
  IBM automation tools
  , including:
• IBM Cloud Pak for Automation
• IBM Robotic Process Automation
• IBM Process Mining
• Strong understanding of
  business process modeling
  ,
  workflow management
  , and
  process improvement methodologies
  .
• Proficiency in data analysis and visualization tools such as
  Power BI
  ,
  Tableau
  ,
  Python
  , or
  R
  .
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Experience working in a
  banking or financial services
  environment.

Preferred Skills:

• Certifications in
  BPM
  ,
  Six Sigma
  ,
  Lean
  , or other process improvement methodologies.
• Experience in
  AI/ML
  or
  advanced analytics
  for business process optimization.
• Familiarity with
  cloud platforms
  and enterprise software integrations.
• Prior experience in
  digital transformation projects
  or
  automation consulting
  .

Lead Business Analyst

Description

The Lead Business Analyst will drive the discovery, documentation, and management of business and technical requirements for enterprise integration projects. The BA will serve as a bridge between stakeholders and delivery teams to ensure that solution development meets strategic and operational needs.

Key Responsibilities

Lead requirements gathering sessions and stakeholder interviews to capture business needs.

Analyze existing processes and systems to identify integration opportunities and constraints.

Create detailed business requirement documents (BRDs), functional specifications, user stories, and acceptance criteria.

Develop process maps, interface data mappings, and workflow diagrams.

Work closely with architects and developers to ensure clarity and feasibility of requirements.

Define and support the development of test scenarios and participate in UAT planning.

Track and manage requirement traceability, change control, and issue resolution.

Required Skills and Qualifications

10+ years of experience as a Business Analyst in complex IT projects.

Proven ability to document functional, non-functional, and system integration requirements.

Proficiency in tools like Azure ADO, Visio, BPMN, and requirements modeling techniques.

Strong understanding of API-driven integrations and data transformation concepts.

Excellent stakeholder management, presentation, and communication skills.

Nice to have

Experience in aviation, airline operations, or IFE system integrations.

Familiarity with REST APIs, Swagger/OpenAPI, and enterprise data models.

Minimum 5 years' experience in Loan IQ implementations & interface development

Strong knowledge of Loan IQ framework, data model, SDK, inquiry scripts, event triggers

Hands-on expertise in loan processing, accounting, pricing, accruals, GL entries & payments

Experience in core Java/J2EE, XML, Rest API, Oracle

4+ years in banking industry systems with focus on IT, SIT/UAT testing, and integration

Job Type: Full-time

• Conduct detailed requirement analysis by engaging with stakeholders, product owners, and technical teams.
• Translate business needs into user stories, acceptance criteria, and functional specifications for mobile and internet banking applications.
• Collaborate with development teams to ensure requirements are properly understood and implemented.
• Participate in system and functional testing, validating solutions against requirements and ensuring high-quality deliverables.
• Support UAT (User Acceptance Testing) and coordinate with business teams to resolve issues and gaps.
• Document workflows, business processes, and integration points within the banking domain.
• Provide continuous support in refining features and enhancements for digital banking platforms.

• 3–7 years of experience as a Business Analyst in the Banking and Financial Services industry.
• Strong expertise in mobile and internet banking applications and familiarity with customer journeys in retail banking.
• Hands-on experience in requirement gathering, user story creation, and backlog management using tools such as JIRA, Confluence, or similar.
• Solid understanding of testing processes (functional, system, and UAT) within digital banking products.
• Bilingual – Arabic & English speaker (mandatory).
• Excellent communication and stakeholder management skills, with the ability to bridge business and technical teams.
• Knowledge of payments, fund transfers, account services, or card management will be an added advantage.
• Ability to work in an agile environment with cross-functional teams.

Job title

Business Analyst (IT)

Ref #

Location

Qatar - Doha

Job family

Corporate & Commercial

• Closing date: 01-Oct-2025

*About The Role: *
If you are passionate about enabling digital transformation through business analysis in the commercial airline space, then this role might be the right fit for you. We are looking for a skilled and experienced Business Analyst to join our agile delivery team, working in a scaled agile environment to deliver

impactful solutions for our commercial teams. You will collaborate with cross-functional teams, drive requirements engineering, and help ensure our agile delivery is efficient, customer-centric and value driven.

*Key Responsibilities: *

• Requirements Management: Elicit, analyze, and document business requirements, user stories, and acceptance criteria in close collaboration with business and IT stakeholders.
• Stakeholder Engagement: Build strong relationships with commercial, IT, and external partners to understand needs and objectives and translate them into actionable requirements.
• Problem Analysis: Identify root causes of business problems and facilitate effective solutions using techniques such as RCA and PFC.
• Process Analysis: Analyze and optimize business processes (as-is and to-be) using techniques such as BPMN and UML modeling.
• Wireframing and User Experience: Collaborate with UX and development teams to define mock-ups and deliver high quality UI UX designs.
• Agile Delivery: Work as a core member of a agile delivery pod, participating in agile ceremonies (PI planning, stand-ups, sprint planning, reviews, retrospectives and OKRs').
• Backlog Support: Refine and prioritize the product backlog, ensuring clarity and alignment with business goals and commercial Assurance: Collaborate with QA and development teams to define acceptance criteria, support UAT, and ensure high-quality deliverables.
• Change Enablement: Support change management, business roll-out, and provide post go-live support and training.
• Continuous Learning and Improvement: Embrace a culture of learning, experimentation, feedback and improvement within the pod.

*Be Part Of An Extraordinary Story: *
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible.

Qualifications
Qualifications:

• Bachelor's in Engineering, Computer Science, Mathematics, Sciences, Commerce, or relevant major with at least 5+ years of job-related experience OR High School/Vocational/Diploma with at least 6+ years of job-related experience.
• Strong analytical skills, effective communication, and ability to work in multicultural teams
• Hands-on experience with agile delivery (Scrum, Kanban, SAFe or similar frameworks).
• Strong facilitation, communication, and stakeholder management skills.
• Experience with requirements analysis, process modeling (UML/BPMN), and backlog management tools (JIRA, Azure DevOps,,Visio etc.).

*Preferred Qualifications *

• Business Analysis certifications (ECBA, CCBA, CBAP, IREB, BCS etc)
• Agile certifications (CSPO,CSM SAFe Practitioner, CPOA, etc.).
• Commercial acumen and understanding of airline B2B digital solutions in sales, marketing, or customer experience domains.

*About Qatar Airways Group: *
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

*How To Apply: *
If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

*About Qatar Airways Group *
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.