19 Operations Officer jobs in Qatar

Job title

Airfield Operations Officer

Ref #



Location

Qatar - Doha

Job family

Not Specified

Closing date: 31-Aug-2025

About The Role

As a Airfield Operations Officer, you will be responsible for helping us achieve this ambition:

Ensure safe operations at airside by conducting regular inspection and monitoring of the airside particularly the runway, taxiway, aprons and the service roads to ensure the following: Foreign Object Debris (FOD) is managed properly by monitoring, supporting FOD campaigns, initiating removal of FOD when necessary and promoting FOD prevention No birds or other wildlife hazard are present (bird and wildlife presence is monitored and controlled) Paint markings and signs are visible and correct Airfield lighting and other facilities and equipment are serviceable Conduct fault/deficiency reporting by coordinating with the concerning department to ensure that all faults or deficiencies are actually reported and rectification action has been initiated Monitor compliance to the airside safety driving rules by observing the movement of airside vehicle/equipment and issue traffic citations/penalties for violations to ensure safe/smooth airside operations Direct the traffic at interactions of service roads with taxiways and in congested and emergency areas by direct the airside drivers in order to ensure a safe maneuvering of the taxiing aircraft. Investigate analyses and submit detailed report including recommended solutions by responding to airside incidents/accidents involving aircraft, vehicles, persons, and properties in order to prevent the recurrence. Escort any unfamiliar vehicle accessing the airside in order to prevent any unsafe situation

Qualifications

About you :

High School Qualification / Vocational Qualification / Diploma or Equivalent with 4 years of relevant experience Bachelor’s Degree or equivalent with minimum 3 years of work related experience Attended Airport/Airlines safety and security training courses Attended Airport/Airline operations courses i.e. passenger, ramp and cargo Hold a Qatar Driving License/own country license At least 4 years’ experience in a supervisory capacity within the aviation industry either in airline operations or the aerodrome environment, preferably handling airport safety operations functions. Comprehensive knowledge of airport operations and safety regulations and procedures Good knowledge of Airport Ramp Operations, policies and procedures, and cargo restricted articles A good understanding of ICAO standards and recommended practices (SARPS) on airport operations and safety A good understanding of CAA regulations Ability to communicate proficiently in English both verbally and in writing

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

#J-18808-Ljbffr

About the role

You will be responsible to provide seamless operations and services to QR passengers who use DQ products (airport transit tours, hotels, car rental, city tours) and also to promote Qatar as a premium tourism destination by employing effective processes to provide quality tour consultation. Lead the Team and deputize for the Line Manager in terms of Airport Operations during his/her absence.

Other key responsibilities are:
Operational
- Lead the Team and provide support on daily Discover Qatar's operations at the airport. Coordinate with third party suppliers and ensure the tours run without delay and issues. Ensure hand over is done from one shift Lo the next for smooth running of the day-to-day operations.
- Ensure all booking requests are actioned as per the SOPC.
- Conduct quality check for all DQ suppliers and Vendors.
- Prepare regular reports of any delay in guests pick up vehicle break down and send to respective departments, maintain weekly and monthly reports on tour manifest and monitor the flow of passengers.
- Provide excellent customer support and support the Team to solve customer issues. Attend, investigate and provide quick and valuable feedback for customer complaints - provide solutions for all customer service scenarios, including customer complaints as per procedures and further assist the passengers in their common queries
- Assist the Line Manager in preparing the budgets and be the first point of contact for any enquiries with the Finance Team, undertake day-to-day Team management and administration, including but not limited to being responsible of cash handling and daily sales reconciliation, assisting with refunds.
- Arrange delivery, collection and stock collection of official documents and other collaterals.
- Support the Team in-case of any emergency situations.
- Assist the Line Manager in future expansion project of the Operations.
- Perform other department duties related to his/her position as directed by the Head of the Department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
About You
- Bachelor’s Degree with minimum 3 years of job-related experience
- A diploma in Travel & Tourism (IATA) would be an advantage.
- Ability to multi task, proficient in MS office and communicate well in English both written and spoken.
- Excellent interpersonal and communication skills.
- Must have strong problem solving and be capable of leading and performing well under pressure.
- Knowledge of Qatar geography would be beneficial
- Sound organizational, financial and presentation skills

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

How to Apply

Overview
We are seeking a highly skilled and motivated Senior Shipping Operations Officer to oversee and coordinate all shipping activities related to containerised, liquid, gaseous, and dry cargo products. This role ensures seamless product movement from production to customer delivery, while managing post-shipment operations and vendor coordination.

Key Reponsibilities

• Lead and supervise shipping operations, including team management, performance evaluation, and process improvement across containerised, liquid, gaseous, and dry cargo shipments.
• Coordinate with internal and external stakeholders (Marketing, Producers, service providers, etc.) to ensure timely and efficient execution of monthly shipment schedules and customer requirements.
• Manage logistics tenders and vendor performance, ensuring compliance with procurement policies, conducting evaluations, and monitoring KPIs.
• Handle post-shipment activities, including incident reporting, customer service queries, and management reporting, while supporting HSSE in audits and corrective actions.
• Drive continuous improvement and risk management, updating risk registers, initiating freight rate negotiations, and contributing to strategic supply chain initiatives.

Experience

• 8+ years of experience within container shipping, logistics, or supply chain operations
• Proficiency in SAP or similar systems, with strong computer literacy and understanding of procurement and contracts.
• Excellent communication and teamwork skills, with a customer-focused approach and ability to manage stakeholder relationships.
• Strong analytical and problem-solving abilities, with knowledge of oil & gas industry operations and supply chain best practices.
  
  Qualifications
  
  • Bachelor's degree in Logistics, Business, Marketing, Engineering, or a related field.
  • Certification in Shipping, Logistics, or Supply Chain is preferred.

Premium Solutions Consultancy is seeking a skilled Senior People Operations Officer to lead and manage all HR functions for a client in Qatar. The ideal candidate will oversee recruitments, training & development, payroll, performance management, compliance, health and safety, and employee relations. This role involves strategic planning, documentation review, and advisory support to stakeholders, ensuring HR services are delivered efficiently and in compliance with regulations.

Responsibilities for Senior People Operations Officer:

1. Develop and implement department strategies, projects, and initiatives.
2. Maintain accurate and confidential employee records and company data.
3. Oversee disciplinary actions, grievances, and ensure fair resolutions.
4. Provide counselling and support to managers and employees on policies and procedures.
5. Supervise documentation preparation for compliance and accuracy.
6. Manage end-to-end recruitment processes, from job descriptions to employment confirmations.
7. Monitor employment status (work permits, QID, sponsorship transfers).
8. Lead performance management and align with learning and development goals.
9. Regularly update policies and ensure compliance with labor and safety regulations.
10. Coordinate employee training, development, and workforce planning.
11. Generate department reports, maintain HR metrics, and manage HRMS data accuracy.
12. Lead offboarding processes, including exit interviews and data analysis.
13. Conduct periodic audits, identify trends in employee health and welfare, and address concerns.
14. Foster an inclusive, positive workplace culture through proactive HR initiatives.

Requirements:

1. Educational Qualification:
   Bachelor’s degree in human resources, Business Administration or any related field. Certification in PHR, CHRM, CHRP, SHRM or similar is a plus.
2. Years and Nature of Experience:
   5 years of Senior HR Role or relevant experience.
3. Excellent interpersonal and communication skills.
4. Proficiency of Qatar Labour Law & employment legislation.
5. Excellent experience in managing all HR related functions and cycles.
6. Excellent experience with data, analysis, trends, and metrics reports.

Qualified candidates, please send your CV to and mention the position in the subject line.

#J-18808-Ljbffr

Premium Solutions Consultancy is seeking a skilled Senior People Operations Officer to lead and manage all HR functions for a client in Qatar. The ideal candidate will oversee recruitments, training & development, payroll, performance management, compliance, health and safety, and employee relations. This role involves strategic planning, documentation review, and advisory support to stakeholders, ensuring HR services are delivered efficiently and in compliance with regulations.

Responsibilities for Senior People Operations Officer:

Develop and implement department strategies, projects, and initiatives.

Maintain accurate and confidential employee records and company data.

Oversee disciplinary actions, grievances, and ensure fair resolutions.

Provide counselling and support to managers and employees on policies and procedures.

Supervise documentation preparation for compliance and accuracy.

Manage end-to-end recruitment processes, from job descriptions to employment confirmations.

Monitor employment status (work permits, QID, sponsorship transfers).

Lead performance management and align with learning and development goals.

Regularly update policies and ensure compliance with labor and safety regulations.

Coordinate employee training, development, and workforce planning.

Generate department reports, maintain HR metrics, and manage HRMS data accuracy.

Lead offboarding processes, including exit interviews and data analysis.

Conduct periodic audits, identify trends in employee health and welfare, and address concerns.

Foster an inclusive, positive workplace culture through proactive HR initiatives.

Requirements:

Educational Qualification: Bachelor’s degree in human resources, Business Administration or any related field. Certification in PHR, CHRM, CHRP, SHRM or similar is a plus.

Years and Nature of Experience: 5 years of Senior HR Role or relevant experience.

Excellent interpersonal and communication skills.

Proficiency of Qatar Labour Law & employment legislation.

Excellent experience in managing all HR related functions and cycles.

Excellent experience with data, analysis, trends, and metrics reports.

Qualified candidates, please send your CV to



and mention the position in the subject line.

#J-18808-Ljbffr

We are currently recruiting for Internal Media Services - Operations Officer

Responsible for execution, reporting and coordination of Internal Media Services advertising campaigns with the IMS Sales Team, will report to the IMS Sales Manager (IMS). The job will also entail detailed supervision and coordination with structural / architectural / industrial / IT and technical stakeholders involved in IMS existing and new project management.

Operational accountabilities include:

- Execute timely and accurate display of IMS paid advertising campaigns on HIA and QR Group media assets including IFE, QAS Qatar Executive, among others, through digital and static media uploads to ensure all advertiser campaigns are displayed to world-class standards befitting the airport and airline.
- Personally, undertake advertising campaign proof of posting photography, compile picture presentations for the IMS Sales team to send to clients, to enable validation of ad campaigns.
- Engage with QR Group Procurement in asset-related requirements for IMS, to ensure operational relevance and required upgrade of IMS assets.
- Report any minor / major faults for repair of media hardware and software to the relevant IT / facilities departments to ensure 24/7 functioning of display.
- Use industrial design skills to prepare detailed sketch of new media opportunities identified by IMS Sales team to assist in generating revenue.
- Stay abreast of and upgrade technological, design, project management and technical skills on a continuous basis to enable IMS management to take informed decisions to maintain competitive standing in industry.
- Carry out regular competitive media monitoring for other out-of-home media in the city through scheduled city tours in order to provide IMS updated competitor information.
- Ensure compliance of IMS Standard Operating Procedures (SOPs) by production companies, contractors, other suppliers by monitoring supplier activity, evaluating existing SOPs for enhancement and devising additional SOPs in line with business requirements.
- Perform other department duties related to his/her position as directed by the Head of the Department

Qualifications
- Bachelor’s Degree or Equivalent with minimum of 3 years job related experience.
- Or Highschool Qualification or Diploma related to the role with 4 years job related experience.
- Experience in out-of-home advertising, digital / programmatic OOH, experiential builds is a must - in airports ideally
- Engineering / mechanical / electrical / technical background is a must.
- Experience of project management and ability to understand and prepare industrial / technical drawings and architectural schematics, including but not limited to digital screens and static billboards
- Experience and in-depth knowledge of static and digital OOH media hardware and software is a must Experience in achieving short lead-times with multiple simultaneous projects.
- Preferably with Exposure to airport policies and processes.
- Knowledge of AutoCAD or other computer-aided design software.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**About the role**

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Operations Team
** **in
**Doha** as a Senior Regional Cargo Network Operations Officer.

Join the
**#MovedByPeople** family and leave a mark as part of the Cargo Operations Team

In this role you will be responsible for monitoring and supporting all cargo operations across the Qatar Airways Network in coordination with the regional operations teams, and under the guidance of the Regional Network Operations Managers

As part of your role, your additional responsibilities will include the following:

- Continuously monitor standards and performance across the region at station level. Support improvement projects based on the historical trends in collaboration with the regional team and Station GHA’s to improve quality of service and operational standards of Qatar Airways Cargo. To ensure that the performance review conference calls/meeting are conducted periodically with the QR Cargo regional teams/GHAs as per the set standards with proper action and corrective plans as an end result.
- Act as a support interface between IT/CROAMIS, Hub (QR Cargo and GHA) teams and regional teams on system, process development and change management to drive automation improvements in the regions.
- Support the actioning of AQD’s as per the agreed timelines, and ensure proper corrective and preventive actions are implemented with the support of QR Cargo Safety team.
- Support and monitor the implementation of standard operating procedures (SOP) with the GHA’s to ensure smooth cargo operations in the region.
- Conduct frequent station visits and undertake performance review meetings with the Ground Handling Agent.
- Act as a key point of contact with Network Handling Partners for purposes of investigations, operational feedback, escalation or general queries.
- Ensure discrepancies and non-conformances are minimized in order to reduce claims and penalties at the respective station to increase customer satisfaction and reduce carrier liability.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
**About you**
- Bachelor’s degree with minimum 5 years of experience within the airline/GHA operational support roles.
- Good knowledge of operational system and processes in GHA support roles
- Strong understanding of project management and aviation safety and security
- Prior experience in freighter operations handling the B747F, B777F and A330F freighter aircraft.
- Experience in weight and balance function is preferred.
- Strong command of the English language
- Team oriented and able to work in a fast-paced environment

**About Qatar Airways Group**
***

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global commun

Business Process Improvement Specialist - Qatar

• Join the FIFA Infrastructure Boom
• Public Works Government Authority
• Location: Doha, Qatar

Ref# 219

The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar’s National Development Strategy , the FIFA World Cup 2022 event and fulfil Qatar’s National Vision 2030. To support this substantial growth, our client; the public works authority; has created a number of senior management expatriate postings for urgent commencement. With long term prospects providing stability and career development, our employer is looking to recruit an experienced Business Process Improvement Specialist to their team to add value in an advisory capacity.

Your responsibilities in the role will include:

1. Understand, document and improve the current working processes across functions (Core and Support functions) in detail.
2. Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points.
3. Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy.
4. Perform continuous studies and research to improve the business process and give recommendations to top management regarding the most suitable methodologies.
5. Lead process owners and stakeholders through the business process improvement process.
6. Perform effective change management to ensure sustainability of changes.
7. Help develop the corporate continuous improvement project plan.
8. Provide change inputs to existing Enterprise Systems based on business processes.
9. Discover opportunities and conduct business process benchmarking with other companies.
10. Manage process improvement projects in the organization using industry-standard project management techniques.

Essential attributes include:

1. Degree qualification in Commerce or comparable with Master’s Degree from a recognized institution being highly regarded.
2. A minimum of 10 years’ experience in business process re-engineering and methodologies is required, with experience in Government and GCC being highly desirable.
3. Ability to map processes including identifying critical path and areas to improve within the processes.
4. Ability to undertake sensitivity analysis for the existing processes.
5. Experience and knowledge in Quality Management tools (TQM, EFQM).
6. Experience in Construction industry with focus on Public Works or Utility services.
7. Strong knowledge in business processing tools such as VISIO or QPR is a plus and other BPR software.
8. Strong analytical and problem-solving skills with the ability to exercise mature judgment.
9. Problem solver with out of the box thinking.
10. Exposure to statistical tools for analysing processes is desirable.
11. Lean or Six Sigma training and implementation experience is desirable.
12. Ability to work across multi-functional teams to deliver quality on time and in a collaborative environment.
13. Arabic language fluency is desirable.

An expatriate package and relocation assistance will be provided to attract the top candidates to the role. To apply online, please click the appropriate link below.

#J-18808-Ljbffr

Business Process Improvement Specialist - Qatar

• Join the FIFA Infrastructure Boom • Public Works Government Authority • Location: Doha, Qatar

Ref# 219

The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar’s National Development Strategy , the FIFA World Cup 2022 event and fulfil Qatar’s National Vision 2030. To support this substantial growth, our client; the public works authority; has created a number of senior management expatriate postings for urgent commencement. With long term prospects providing stability and career development, our employer is looking to recruit an experienced Business Process Improvement Specialist to their team to add value in an advisory capacity. Your responsibilities in the role will include: Understand, document and improve the current working processes across functions (Core and Support functions) in detail. Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points. Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy. Perform continuous studies and research to improve the business process and give recommendations to top management regarding the most suitable methodologies. Lead process owners and stakeholders through the business process improvement process. Perform effective change management to ensure sustainability of changes. Help develop the corporate continuous improvement project plan. Provide change inputs to existing Enterprise Systems based on business processes. Discover opportunities and conduct business process benchmarking with other companies. Manage process improvement projects in the organization using industry-standard project management techniques. Essential attributes include: Degree qualification in Commerce or comparable with Master’s Degree from a recognized institution being highly regarded. A minimum of 10 years’ experience in business process re-engineering and methodologies is required, with experience in Government and GCC being highly desirable. Ability to map processes including identifying critical path and areas to improve within the processes. Ability to undertake sensitivity analysis for the existing processes. Experience and knowledge in Quality Management tools (TQM, EFQM). Experience in Construction industry with focus on Public Works or Utility services. Strong knowledge in business processing tools such as VISIO or QPR is a plus and other BPR software. Strong analytical and problem-solving skills with the ability to exercise mature judgment. Problem solver with out of the box thinking. Exposure to statistical tools for analysing processes is desirable. Lean or Six Sigma training and implementation experience is desirable. Ability to work across multi-functional teams to deliver quality on time and in a collaborative environment. Arabic language fluency is desirable. An expatriate package and relocation assistance will be provided to attract the top candidates to the role. To apply online, please click the appropriate link below.

#J-18808-Ljbffr