143 Outlet Manager Greek Restaurant jobs in Qatar
Restaurant Manager - Cucina (Italian)
Posted today
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Job Description
**Job Category** Food and Beverage & Culinary
**Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of
Assistant Restaurant Manager (Cucina)
Posted today
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Job Description
**Job Category** Food and Beverage & Culinary
**Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.
Restaurant Manager-indian Cuisine
Posted today
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Job Description
- Provide a creative and insightful approach to service and deliver memorable experiences to guests
- Engage, motivate, and develop your team and create a positive workplace culture
- To achieve departmental budget goals by maintaining profits through increased sales revenue and efficient cost expenditure
- To accurately forecast business demands to ensure efficient staffing & food production
- Sets work schedules to optimize staffing
- Ability to work under pressure
- Develops innovative strategies that increase the establishment’s profitability.
- Appraise staff performance and provide feedback to improve productivity
- Excellent product knowledge, must display a genuine passion for food and beverage product
- To be responsible for maintaining outlet safety and sanitation standards at all times.
**Requirements and skills**:
- Proven work experience as a Restaurant Manager in GCC Countries
- Proven work experience as a Restaurant Manager in **Indian cuisine restaurants**:
- Excellent customer services skills
- Strong leadership skills
- Basic knowledge of accounting and financial management.
- Excellent knowledge of Food and Beverage product and operations
**Language**:
- English & Arabic (preferred)
Ability to Commute:
- Doha (required)
Assistant Restaurant Manager - Vaya
Posted today
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Job Description
BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
**Job Description** Scope and Objectives**
You are responsible to contributes to the operational and financial aspects of the restaurant operation. You have to offer support to the Restaurant General Manager in overseeing the overall organization, insuring the implementation and consistency of the company standards. It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the outlet in the absence of the Restaurant General Manager and be pro-active, creative and results driven.
**Key Deliverables and Responsibilities**
- Ensure correct grooming standards are followed at all times
- Responsible for the smooth operation of the outlet
- Follow the Care Programme at all times
- Follow up on all financials, LQA, Forbes and TrustYou targets
- Is aware of the daily, monthly and yearly financial targets
- Actively and actively contributes towards the achievement of financial targets
- All issues and negative guest feedback need to be properly reported on Glitch system
- Following up on opening and closing checklists
- Maintains the HACCP & FIFO standards as required by the regional governing body
- Handle financial procedures according to guidelines set by the finance department
- Responsible for linking all facets of service, cuisine and entertainment
- Assume the responsibility of daily operations
- Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor
- Assist daily briefings for all staff prior to commencement of shift
- Ensure all appropriate equipment is on hand for each service period
- Assist the Restaurant General Manager on trainings, grooming check and selection of casual labour (if needed)
- Should be creative, confident and prepared to think outside of the box
- Following the personal development plan set by the direct supervisor
- Ensure the operational inventory is always accounted for and in immaculate condition
- Ensure the outlet is maintained at the highest levels
- Create opportunities for upselling products
- Develop the direct team to strive for excellence
- Inspires heartists to create a flow of new and ‘improved’ ideas
- Follow Hotel Evacuation Policy in case of an Emergency
- Ensure awareness and delivers the optimum levels of service and guest satisfaction
- Establish and maintain effective communication across all divisions
- Lead by example through a passionate, hands on approach
- Assist with collecting information for the monthly P&L review
**Qualifications**
**Personal Attributes**
- Motivator & role model
- Positive attitude and well spoken
- Result driven
- Displays initiative
- Commitment to professional values
- Team creator
- Customer / people oriented
- Creative / open-minded
B-lounge Restaurant Manager
Posted today
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Job Description
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of
Food & Beverage Service Expert - Waiter/ess
Posted today
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Job Description
**Job Category** Food and Beverage & Culinary
**Location** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose,** belong** to an amazing global team, and **become** the best version of you.
Restaurant Outlet Manager | Qatar | Luxury Hotel
Posted today
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Job Description
A prestigious luxury hotel in Qatar is seeking an experienced and dynamic RESTAURANT OUTLET MANAGER to lead the operations of one of its high-end dining venues. The ideal candidate will have a strong background in fine dining and luxury hotel environments, exceptional leadership skills, and a passion for delivering outstanding guest experiences.
Key Responsibilities- Oversee daily operations of the restaurant outlet, ensuring service excellence and guest satisfaction
- Lead, train, and motivate the service team to maintain the highest hospitality standards
- Collaborate with culinary and beverage teams to deliver memorable food & drink experiences
- Ensure compliance with hygiene, health, and safety standards
- Manage budgets, cost control, and inventory effectively
- Handle guest complaints and feedback with professionalism and urgency
- Support in planning and executing events and promotions
- Proven experience as a Restaurant or Outlet Manager in a luxury hotel environment (essential)
- Strong leadership, interpersonal, and communication skills
- Excellent knowledge of food & beverage operations, service standards, and guest relations
- Ability to lead by example in a fast-paced, multicultural environment
- Fluent in English (additional languages are a plus)
- Flexibility to work shifts, weekends, and holidays as needed
- Basic salary QAR 7500
- Food
- Accommodation
- Transport
- Medical
- Visa and flights
To apply for Restaurant Outlet Manager | Qatar | Luxury Hotel, please send yourCV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV.
We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and domain and will never ask job seekers to pay recruitment, visa or any travel fees into our
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Restaurant Outlet Manager | Qatar | Luxury Hotel
Posted today
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Job Description
A prestigious luxury hotel in Qatar is seeking an experienced and dynamic
RESTAURANT OUTLET MANAGER
to lead the operations of one of its high-end dining venues. The ideal candidate will have a strong background in fine dining and luxury hotel environments, exceptional leadership skills, and a passion for delivering outstanding guest experiences. Key Responsibilities
Oversee daily operations of the restaurant outlet, ensuring service excellence and guest satisfaction Lead, train, and motivate the service team to maintain the highest hospitality standards Collaborate with culinary and beverage teams to deliver memorable food & drink experiences Ensure compliance with hygiene, health, and safety standards Manage budgets, cost control, and inventory effectively Handle guest complaints and feedback with professionalism and urgency Support in planning and executing events and promotions Requirements
Proven experience as a Restaurant or Outlet Manager in a
luxury hotel environment
(essential) Strong leadership, interpersonal, and communication skills Excellent knowledge of food & beverage operations, service standards, and guest relations Ability to lead by example in a fast-paced, multicultural environment Fluent in English (additional languages are a plus) Flexibility to work shifts, weekends, and holidays as needed Salary package
Basic salary QAR 7500 Food Accommodation Transport Medical Visa and flights To apply for Restaurant Outlet Manager | Qatar | Luxury Hotel, please send yourCV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV. We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.
Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and domain and will never ask job seekers to pay recruitment, visa or any travel fees into our
Assistant Restaurant Manager - Chinese Concept Restaurant
Posted 20 days ago
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Job Summary
Ensuring that the restaurant section is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests’ expectations at all times. Essential Duties and Responsibilities
Guest Satisfaction
- Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture and brand standard.
- Ensures that associates also provide excellent service to associates in other divisions as appropriate.
- Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary.
- Ensures that all guest and associate complaints are resolved in a quick and efficient manner.
- Maintains positive guest and associate interactions with good working relationships.
- Implements agreed upon beverage policy and procedures throughout the property.
- Deliver unprecedented personalization. Offer discreet recognition. Connect with guests’ passions and create memorable experiences.
- Ensure that the outlet is running efficiently, including the correct stock levels for all areas, including the front and back of the house.
- Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support.
- Manage all areas of business and T&C administration as required as assigned to you by the Restaurant Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork.
- To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the Restaurant Manager.
- Learn and have knowledge about restaurant direct competitors (benchmarking).
- Assist the Restaurant Manager to achieve the monthly and annual KPO target and the outlet’s revenue.
- To have a full working knowledge of the restaurant floor plan / layout and all F&B offers.
- Manage Micros, Open Table, Knowcross & all other systems as required.
- Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
- Check the status of all orders and ensure that they are delivered within designated timelines.
- Organizing monthly team meeting and Daily Calling every day with Restaurant Manager.
- Establish excellent rapport with guests in a professional manner.
- Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
- Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts.
- Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety.
- Have a high level of industry trend awareness and a keen interest in the local hospitality scene.
- Build a personal profile as the managerial face of the restaurant.
- Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion.
- Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
- Ensure discretion and confidentiality with VIP customers and ensure all information is added to the reservation in-house database.
- Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times.
- Mentor associates as assigned to you, following all correct training procedures and standards.
- Monitor associate development on the floor identifying training needs and any areas of concern.
- Train associates in order taking, menu knowledge, proper selling, and techniques.
- To ensure effective communication throughout the restaurant at all times.
- To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations.
- Prepare weekly schedules with the Bar Manager according to T&C directives and workforce forecasts. Adjust schedules during the week to meet demands.
- Organizing monthly team meeting and Daily Calling every day with Manager.
- Develop and implement plating guides on the dishes and items served (food and drinks) intended for associates.
- Take on all other responsibilities as outlined by the Restaurant Manager.
- Comply and adhere to the Rosewood company policies.
- Take on other tasks in addition to the ones stated, in a reasonable framework.
- Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.
- Model the company’s culture, vision, mission and core values at all times.
- Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
- Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
- Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
- Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
- Lead by example in terms of appearance, grooming, mannerism, etiquette, behavior conduct, principles, and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.
- Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated. Health & Safety
- Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
- The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
- Report any defects in the building, plant or equipment according to hotel procedure.
- Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
- Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.
- Be fully conversant with:
- Regulations
- Risk Assessments for your department
- Hotel Fire & Bomb Procedures
- The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
- As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Food and Beverage Services and Hospitality
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#J-18808-LjbffrAssistant Restaurant Manager - Chinese Concept Restaurant
Posted 10 days ago
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Assistant Restaurant Manager - Chinese Concept Restaurant
role at
Rosewood Doha Continue with Google Continue with Google Join to apply for the
Assistant Restaurant Manager - Chinese Concept Restaurant
role at
Rosewood Doha Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices
Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Job Summary Ensuring that the restaurant section is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests’ expectations at all times. Essential Duties and Responsibilities Guest Satisfaction
Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture and brand standard. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Implements agreed upon beverage policy and procedures throughout the property. Deliver unprecedented personalization. Offer discreet recognition. Connect with guests’ passions and create memorable experiences.
Finance / Administration
Ensure that the outlet is running efficiently, including the correct stock levels for all areas, including the front and back of the house. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Manage all areas of business and T&C administration as required as assigned to you by the Restaurant Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the Restaurant Manager. Learn and have knowledge about restaurant direct competitors (benchmarking). Assist the Restaurant Manager to achieve the monthly and annual KPO target and the outlet’s revenue.
Operations
To have a full working knowledge of the restaurant floor plan / layout and all F&B offers. Manage Micros, Open Table, Knowcross & all other systems as required. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Check the status of all orders and ensure that they are delivered within designated timelines. Organizing monthly team meeting and Daily Calling every day with Restaurant Manager. Establish excellent rapport with guests in a professional manner. Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts. Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. Build a personal profile as the managerial face of the restaurant. Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with VIP customers and ensure all information is added to the reservation in-house database. Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times. Mentor associates as assigned to you, following all correct training procedures and standards. Monitor associate development on the floor identifying training needs and any areas of concern. Train associates in order taking, menu knowledge, proper selling, and techniques. To ensure effective communication throughout the restaurant at all times. To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Prepare weekly schedules with the Bar Manager according to T&C directives and workforce forecasts. Adjust schedules during the week to meet demands. Organizing monthly team meeting and Daily Calling every day with Manager. Develop and implement plating guides on the dishes and items served (food and drinks) intended for associates. Take on all other responsibilities as outlined by the Restaurant Manager.
Standard Responsibilities
Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values at all times. Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times. Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system. Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings). Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates. Lead by example in terms of appearance, grooming, mannerism, etiquette, behavior conduct, principles, and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.
Confidentiality
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated. Health & Safety Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace. The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory. Report any defects in the building, plant or equipment according to hotel procedure. Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures. Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety. Be fully conversant with: Regulations Risk Assessments for your department Hotel Fire & Bomb Procedures
Other
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate. As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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Restaurant Manager - Lounge ( Preferably Female)
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