14 Patient Services jobs in Qatar

Job Summary

The Patient Services Associate is responsible for providing front-line administrative and clerical support in Aman Hospital. They assist patients with registration, scheduling, billing inquiries, and general information, ensuring a smooth and positive patient experience.

• Greet and assist patients, visitors, and families in a professional manner
• Register patients, verify insurance, and collect required documentation
• Schedule, confirm, and manage patient appointments
• Answer phone calls, respond to inquiries, and route messages appropriately
• Process billing, payments, and handle basic financial transactions
• Maintain accurate patient records and update information as needed
• Coordinate with clinical and administrative staff for smooth operations
• Uphold confidentiality and comply with healthcare policies and regulations

• High school diploma or equivalent (associate degree preferred)
• Previous experience in healthcare administration or customer service is an advantage
• Knowledge of medical terminology and health insurance processes preferred
• Strong communication and interpersonal skills
• Proficiency in computer systems, scheduling software, and MS Office
• Ability to multitask, stay organized, and work in a fast-paced environment
• Commitment to patient confidentiality and professionalism

Experience

8 - 15 Years

Job Location

Doha - Qatar

Education

Diploma (Hotel Management), Bachelor of Hotel Management (Hotel Management)

Job Description

Roles & Responsibilities

We are seeking a seasoned professional to lead our healthcare services division. The ideal candidate will bring a wealth of experience from a multinational company, with a strong background in providing catering and cleaning services within a healthcare sector.

Responsible to manage our multi-site operations and drive exceptional service delivery. The ideal candidate will be responsible for ensuring all services are delivered within scope, on budget, and to the highest quality standards. A key part of this role is to enforce strict adherence to all health & safety policies, company procedures, and client requirements. You will also be tasked with cultivating strong, lasting relationships with both current and prospective clients, founded on innovation and integrity.

Essential Responsibilities

Operational Excellence

· Ensure service delivery is executed safely, efficiently, and with adequate resources.

· Conduct regular site visits and audits to monitor performance and compliance.

· Analyze operational processes to improve quality, productivity, and efficiency.

· Maintain compliance with JCI standards and other regulatory requirements.

Financial Management

· Drive financial performance by conducting data-driven analysis to create accurate forecasts, enabling

strategic decision-making and efficient resource allocation.

· Monitor invoicing accuracy and ensure timely payment collection.

· Review financial reports including P&L, audits, and annual statements.

Client Relationship Management

· Provide daily, weekly, and monthly reports as per contractual obligations.

· Deliver SLA and KPI reports, including audits and corrective actions.

· Conduct regular client meetings and business reviews to ensure satisfaction.

· Address and resolve complaints promptly and effectively.

Health, Safety & Environment (HSE)

· Conduct monthly HSE audits and meetings in line with company standards.

· Identify and mitigate workplace hazards and safety risks.

· Respond to emergencies in accordance with company and client protocols.

· Comply with legal and client specific HSE policies and initiatives.

· Promote a safe and healthy work environment.

Team Leadership & Development

· Oversee recruitment, onboarding, and training of staff.

· Promote continuous learning and competency development.

· Conduct performance evaluations and foster teamwork and communication.

· Ensure staff adhere to company IMS policies and maintain professional appearance and hygiene.

Business Development

· Support new business opportunities and contract mobilizations.

· Contribute to strategic growth initiatives and client retention efforts.

· Stay informed on healthcare market trends and competitor activities.

Other Responsibilities

Working with Colleagues & Customers

· Communicate effectively and respectfully with coworkers and clients.

· Uphold high standards of service and teamwork.

Quality Assurance

· Adhere to company QA guidelines and maintain confidentiality.

Desired Candidate Profile

· Diploma in Hotel Management or Facility Management.

· Minimum of 8 years of experience managing 24/7 operations across multiple sites within a healthcare

environment.

· Strong knowledge of site services and operational requirements.

· Proven leadership, organizational, and communication skills.

· Proficient in budgeting, financial reporting, and data analysis.

· Familiarity with statutory and health & safety regulations.

· Proactive and resilient under pressure.

· Proficient in MS Office and communication tools.

Desirable

· Experience working in the Middle East region.

· Multilingual capabilities (if applicable).

Other Considerations

· Confident, presentable, and ethical.

· Excellent verbal and written English.

. Strong team player

Employment Type Full Time

Industry Type FMCG / Foods / Beverages

Functional Area / Department

Top Management / Senior Management

Keywords

• Hospital catering
• Healthcare
• Catering operations

We are seeking a seasoned professional to lead our healthcare services division. The ideal candidate will bring a wealth of experience from a multinational company, with a strong background in providing catering and cleaning services within a healthcare sector.

Responsible to manage our multi-site operations and drive exceptional service delivery. The ideal candidate will be responsible for ensuring all services are delivered within scope, on budget, and to the highest quality standards. A key part of this role is to enforce strict adherence to all health & safety policies, company procedures, and client requirements. You will also be tasked with cultivating strong, lasting relationships with both current and prospective clients, founded on innovation and integrity.

Essential Responsibilities

Operational Excellence

· Ensure service delivery is executed safely, efficiently, and with adequate resources.

· Conduct regular site visits and audits to monitor performance and compliance.

· Analyze operational processes to improve quality, productivity, and efficiency.

· Maintain compliance with JCI standards and other regulatory requirements.

Financial Management

· Drive financial performance by conducting data-driven analysis to create accurate forecasts, enabling

strategic decision-making and efficient resource allocation.

· Monitor invoicing accuracy and ensure timely payment collection.

· Review financial reports including P&L, audits, and annual statements.

Client Relationship Management

· Provide daily, weekly, and monthly reports as per contractual obligations.

· Deliver SLA and KPI reports, including audits and corrective actions.

· Conduct regular client meetings and business reviews to ensure satisfaction.

· Address and resolve complaints promptly and effectively.

Health, Safety & Environment (HSE)

· Conduct monthly HSE audits and meetings in line with company standards.

· Identify and mitigate workplace hazards and safety risks.

· Respond to emergencies in accordance with company and client protocols.

· Comply with legal and client specific HSE policies and initiatives.

· Promote a safe and healthy work environment.

Team Leadership & Development

· Oversee recruitment, onboarding, and training of staff.

· Promote continuous learning and competency development.

· Conduct performance evaluations and foster teamwork and communication.

· Ensure staff adhere to company IMS policies and maintain professional appearance and hygiene.

Business Development

· Support new business opportunities and contract mobilizations.

· Contribute to strategic growth initiatives and client retention efforts.

· Stay informed on healthcare market trends and competitor activities.

Other Responsibilities

Working with Colleagues & Customers

· Communicate effectively and respectfully with coworkers and clients.

· Uphold high standards of service and teamwork.

Quality Assurance

· Adhere to company QA guidelines and maintain confidentiality.

· Diploma in Hotel Management or Facility Management.

· Minimum of 8 years of experience managing 24/7 operations across multiple sites within a healthcare

environment.

· Strong knowledge of site services and operational requirements.

· Proven leadership, organizational, and communication skills.

· Proficient in budgeting, financial reporting, and data analysis.

· Familiarity with statutory and health & safety regulations.

· Proactive and resilient under pressure.

· Proficient in MS Office and communication tools.

Desirable

· Experience working in the Middle East region.

· Multilingual capabilities (if applicable).

Other Considerations

· Confident, presentable, and ethical.

· Excellent verbal and written English.

. Strong team player

• Healthcare Assistant / Medical Assistant program graduate
• 6 months+ relevant healthcare experience in a Pediatric or Women’s Hospital preferably in Middle East
• Current BLCS certification

KEY ROLE ACCOUNTABILITIES

• Maintains a clean, neat, pleasant, safe, patient environment, including unit specific patient rooms / Operating Rooms and procedure spaces in line with infection control standards.
• Cleans and assists in the set-up of Operating and Procedure Rooms between cases.
• Escalates any direct patient interaction to the Clinical Nurse Leaders and does not have un-supervised patient interactions.
• Assists in the restocking of consumables, stores and laundry as required by the assigned unit and / or instructed by the nursing team, in collaboration with materials management staff.
• Prepares necessary supplies specified by the clinical nurse for individualized patient care needs
• Transports supplies, equipment and specimens as specified by the clinical nurse and in compliance with relevant organizational and laboratory policies
• Assists in the mobilization of patients under the direct supervision of the clinical nurse.
• Escorts patients within the hospital as instructed and under the direct supervision of clinical nursing staff
• Manages and operates unit based equipment (for which he / she has received training), in a safe and effective manner.
• Responds to patient call lights at the first opportunity and observes and reports changes in patient’s condition to the assigned clinical nurse
• Assists the clinical nursing team, under direct supervision, to provide basic activities of daily living care for women and children.
• Demonstrates an understanding and performs basic infection control procedures correctly, e.g.

Hand hygiene

• Isolation precautions
• Understands and maintains confidentiality of patient information at all times and treats patients and their families with respect and dignity.
• Takes responsibility for conflicts in personal and work schedules by making alternative arrangements in collaboration with the nursing team.
• Attends and contributes at staff meetings as required,
• Represents the department and the organization in a positive and professional manner.
• Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile.
• Provides documented evidence of performance and maintenance of skills consistent with position.
• Performs other related duties as assigned by the clinical nursing team.
• Adheres to standards as they appear in the Code of Conduct and Conflict of Interest policies

Patient Care Partner • Doha, Doha, Qatar

Company Description

his is a full-time on-site role for a Patient Care Assistant located in Doha, Qatar.

Role Description

The Patient Care Assistant will be responsible for providing direct patient care, assisting with daily living activities, monitoring vital signs, and ensuring a safe and clean environment for patients. The role involves effective communication with patients and healthcare staff to ensure optimal patient care and compliance with medical standards.

Qualifications

• Compassionate and patient-focused approach to care
• Relevant certifications or training in patient care assisting is a plus
• Previous experience in a healthcare setting is advantageous

Our client, a business conglomerate in Qatar, is recruiting health care staff for their state-of-the-art cardiac center with a capacity of 89 beds in Libya.

THIS POSITION IS FOR LIBYA, AND THOSE WHO CAN RELOCATE TO LIBYA SHOULD APPLY

Position: PATIENT CARE ASSISTANT

Location: Misrata, Libya

Salary: $1,000-$1,500 (3, QAR) - 5, QAR % Tax will be deducted)

Joining Flight Ticket: Provided by Company

Accommodation and Transportation: Provided by company

Annual Vacation: 30 days paid vacation with a round-trip flight ticket.

Job Description – Patient Care Assistant (PCA)Job Summary

The Patient Care Assistant (PCA) provides essential support to patients by assisting with daily living activities, monitoring basic health needs, and ensuring comfort and safety under the supervision of registered nurses and medical staff. The PCA plays a vital role in delivering compassionate, patient-centered care and supporting the overall functioning of the healthcare team.

Key ResponsibilitiesPatient Support & Daily Care

• Assist patients with activities of daily living (ADLs) such as bathing, grooming, dressing, feeding, and toileting.
• Provide mobility support, including repositioning, transfers, and ambulation using safe handling techniques.
• Ensure patient comfort by maintaining clean and organized patient areas.
• Assist with meal service, feeding patients as required, and monitoring dietary intake.

Clinical Assistance

• Take and record vital signs (temperature, blood pressure, pulse, respiration, oxygen saturation).
• Assist nursing staff with basic clinical procedures as directed.
• Monitor patients for changes in condition and promptly report concerns to nursing staff.
• Collect non-invasive specimens (e.g., urine, stool) for laboratory testing.

Patient Safety & Environment

• Maintain infection prevention and control practices in all patient interactions.
• Ensure safe handling of equipment and supplies in the patient care environment.
• Assist in preventing patient falls and injuries through active monitoring and timely support.

Collaboration & Communication

• Work under the supervision of registered nurses and follow care plans as directed.
• Communicate effectively with patients, families, and the healthcare team.
• Provide emotional support and reassurance to patients and their families.
• Participate in staff meetings, training, and quality improvement activities.

Job Knowledge & Skills

• Basic knowledge of patient care practices and infection control.
• Ability to measure and record vital signs accurately.
• Strong interpersonal and communication skills with a caring, empathetic approach.
• Physical stamina and ability to assist with patient mobility and transfers.
• Ability to remain calm, reliable, and professional in high-stress situations.

Experience Requirements

• Minimum 1–3 years of experience as a Patient Care Assistant, Nursing Assistant, or similar role (preferred).
• Prior experience in hospitals, nursing homes, or healthcare facilities is advantageous.

Education

• High School Diploma or equivalent (required).
• Certification as a Patient Care Assistant, Nursing Assistant, or equivalent (preferred).
• Basic Life Support (BLS) certification (preferred).

Core Competencies

• Compassion & Patient-Centered Care
• Teamwork & Collaboration
• Accountability
• Communication Skills
• Attention to Detail
• Resilience & Adaptability

Please note that applicants should answer the pre-screening questions to be considered for this position

THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

About Job Hub Global

At Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.

With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you're looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.

Together, we'll turn challenges into opportunities and dreams into achievements. Your success is our business

Key ResponsibilitiesPatient Support & Daily Care

• Assist patients with activities of daily living (ADLs) such as bathing, grooming, dressing, feeding, and toileting.
• Provide mobility support, including repositioning, transfers, and ambulation using safe handling techniques.
• Ensure patient comfort by maintaining clean and organized patient areas.
• Assist with meal service, feeding patients as required, and monitoring dietary intake.

Clinical Assistance

• Take and record vital signs (temperature, blood pressure, pulse, respiration, oxygen saturation).
• Assist nursing staff with basic clinical procedures as directed.
• Monitor patients for changes in condition and promptly report concerns to nursing staff.
• Collect non-invasive specimens (e.g., urine, stool) for laboratory testing.

Patient Safety & Environment

• Maintain infection prevention and control practices in all patient interactions.
• Ensure safe handling of equipment and supplies in the patient care environment.
• Assist in preventing patient falls and injuries through active monitoring and timely support.

Collaboration & Communication

• Work under the supervision of registered nurses and follow care plans as directed.
• Communicate effectively with patients, families, and the healthcare team.
• Provide emotional support and reassurance to patients and their families.
• Participate in staff meetings, training, and quality improvement activities.

Job Knowledge & Skills

• Basic knowledge of patient care practices and infection control.
• Ability to measure and record vital signs accurately.
• Strong interpersonal and communication skills with a caring, empathetic approach.
• Physical stamina and ability to assist with patient mobility and transfers.
• Ability to remain calm, reliable, and professional in high-stress situations.

Experience Requirements

• Minimum 1–3 years of experience as a Patient Care Assistant, Nursing Assistant, or similar role (preferred).
• Prior experience in hospitals, nursing homes, or healthcare facilities is advantageous.

Education

• High School Diploma or equivalent (required).
• Certification as a Patient Care Assistant, Nursing Assistant, or equivalent (preferred).
• Basic Life Support (BLS) certification (preferred).

Core Competencies

• Compassion & Patient-Centered Care
• Teamwork & Collaboration
• Accountability
• Communication Skills
• Attention to Detail
• Resilience & Adaptability

Job Types: Full-time, Permanent

Pay: QAR3, QAR5,460.00 per month

Application Question(s):

• Are you willing to relocate to Libya?
• Do you have a minimum of 2-3 years of experience in patient care?
• Do you have High School or Diploma?
• Where is your current location?