4 Patient Services jobs in Qatar

We are seeking a seasoned professional to lead our healthcare services division. The ideal candidate will bring a wealth of experience from a multinational company, with a strong background in providing catering and cleaning services within a healthcare sector.

Responsible to manage our multi-site operations and drive exceptional service delivery. The ideal candidate will be responsible for ensuring all services are delivered within scope, on budget, and to the highest quality standards. A key part of this role is to enforce strict adherence to all health & safety policies, company procedures, and client requirements. You will also be tasked with cultivating strong, lasting relationships with both current and prospective clients, founded on innovation and integrity.

Essential Responsibilities

Operational Excellence

· Ensure service delivery is executed safely, efficiently, and with adequate resources.

· Conduct regular site visits and audits to monitor performance and compliance.

· Analyze operational processes to improve quality, productivity, and efficiency.

· Maintain compliance with JCI standards and other regulatory requirements.

Financial Management

· Drive financial performance by conducting data-driven analysis to create accurate forecasts, enabling

strategic decision-making and efficient resource allocation.

· Monitor invoicing accuracy and ensure timely payment collection.

· Review financial reports including P&L, audits, and annual statements.

Client Relationship Management

· Provide daily, weekly, and monthly reports as per contractual obligations.

· Deliver SLA and KPI reports, including audits and corrective actions.

· Conduct regular client meetings and business reviews to ensure satisfaction.

· Address and resolve complaints promptly and effectively.

Health, Safety & Environment (HSE)

· Conduct monthly HSE audits and meetings in line with company standards.

· Identify and mitigate workplace hazards and safety risks.

· Respond to emergencies in accordance with company and client protocols.

· Comply with legal and client specific HSE policies and initiatives.

· Promote a safe and healthy work environment.

Team Leadership & Development

· Oversee recruitment, onboarding, and training of staff.

· Promote continuous learning and competency development.

· Conduct performance evaluations and foster teamwork and communication.

· Ensure staff adhere to company IMS policies and maintain professional appearance and hygiene.

Business Development

· Support new business opportunities and contract mobilizations.

· Contribute to strategic growth initiatives and client retention efforts.

· Stay informed on healthcare market trends and competitor activities.

Other Responsibilities

Working with Colleagues & Customers

· Communicate effectively and respectfully with coworkers and clients.

· Uphold high standards of service and teamwork.

Quality Assurance

· Adhere to company QA guidelines and maintain confidentiality.

· Diploma in Hotel Management or Facility Management.

· Minimum of 8 years of experience managing 24/7 operations across multiple sites within a healthcare

environment.

· Strong knowledge of site services and operational requirements.

· Proven leadership, organizational, and communication skills.

· Proficient in budgeting, financial reporting, and data analysis.

· Familiarity with statutory and health & safety regulations.

· Proactive and resilient under pressure.

· Proficient in MS Office and communication tools.

Desirable

· Experience working in the Middle East region.

· Multilingual capabilities (if applicable).

Other Considerations

· Confident, presentable, and ethical.

· Excellent verbal and written English.

. Strong team player

Company Description

his is a full-time on-site role for a Patient Care Assistant located in Doha, Qatar.

Role Description

The Patient Care Assistant will be responsible for providing direct patient care, assisting with daily living activities, monitoring vital signs, and ensuring a safe and clean environment for patients. The role involves effective communication with patients and healthcare staff to ensure optimal patient care and compliance with medical standards.

Qualifications

• Compassionate and patient-focused approach to care
• Relevant certifications or training in patient care assisting is a plus
• Previous experience in a healthcare setting is advantageous

Location

Doha, Qatar

Experience

Job Type

Outsourcing

Job Description

Title - Patient Care

• Healthcare Assistant/Medical Assistant program graduate
• 6 months+ relevant healthcare experience in a Pediatric or Women's Hospital preferably in Middle East
• Current BLCS certification

KEY ROLE ACCOUNTABILITIES

• Maintains a clean, neat, pleasant, safe, patient environment, including unit specific patient rooms / Operating Rooms and procedure spaces in line with infection control standards.
• Cleans and assists in the set-up of Operating and Procedure Rooms between cases.
• Escalates any direct patient interaction to the Clinical Nurse Leaders and does not have un-supervised patient interactions.
• Assists in the restocking of consumables, stores and laundry as required by the assigned unit and / or instructed by the nursing team, in collaboration with materials management staff.
• Prepares necessary supplies specified by the clinical nurse for individualized patient care needs
• Transports supplies, equipment and specimens as specified by the clinical nurse and in compliance with relevant organizational and laboratory policies
• Assists in the mobilization of patients under the direct supervision of the clinical nurse.
• Escorts patients within the hospital as instructed and under the direct supervision of clinical nursing staff
• Manages and operates unit based equipment (for which he/ she has received training), in a safe and effective manner.
• Responds to patient call lights at the first opportunity and observes and reports changes in patient's condition to the assigned clinical nurse
• Assists the clinical nursing team, under direct supervision, to provide basic activities of daily living care for women and children.
• Demonstrates an understanding and performs basic infection control procedures correctly, e.g.
• Hand hygiene
• Environmental Cleaning
• Isolation precautions
• Understands and maintains confidentiality of patient information at all times and treats patients and their families with respect and dignity.
• Takes responsibility for conflicts in personal and work schedules by making alternative arrangements in collaboration with the nursing team.
• Attends and contributes at staff meetings as required,
• Represents the department and the organization in a positive and professional manner.
• Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile.
• Provides documented evidence of performance and maintenance of skills consistent with position.
• Performs other related duties as assigned by the clinical nursing team.
• Adheres to standards as they appear in the Code of Conduct and Conflict of Interest policies