228 Reatil Sales Associate Female Only jobs in Qatar
Executive - Customer Service
Posted 14 days ago
Job Viewed
Job Description
Objective:
This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.
Key Responsibility:
Customer Relationship Management
- Act as a liaison between the Distribution Centre and internal/external customers, addressing inquiries and concerns in a timely and professional manner.
- Maintain up-to-date customer records, delivery status reports, and order documentation.
- Support the resolution of complaints and delivery discrepancies with root cause analysis and corrective actions.
- Coordinate with DC, logistics, and last-mile teams to ensure accurate and on-time dispatch of customer orders.
- Analyze customer service trends, report recurring issues, and collaborate with cross-functional teams to improve turnaround time.
- Follow up on open service requests and ensure escalations are handled promptly.
- Respond to customer queries via phone, email, and system portals, ensuring professional and courteous communication.
- Update customers proactively on order status, stock availability, or delivery timelines.
- Support the preparation of customer service KPIs and periodic service-level reports.
- Recommend process enhancements and digital tools to improve service response and customer satisfaction.
- Participate in service improvement projects, system upgrades, and training initiatives to build service capability.
- Maintain in-depth product knowledge and awareness of internal distribution processes to support accurate resolution.
- 1-3 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred.
- Strong interpersonal and problem-solving skills, with the ability to multitask in a fast-paced setting.
- Working knowledge of ERP systems, MS Office, and customer service platforms is preferred.
- Bachelor’s degree in Business Administration, Supply Chain, or a related field.
Customer Service Agent
Posted 15 days ago
Job Viewed
Job Description
- Guest Assistance: Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently.
- Customer Inquiries: Address customer queries about promotions, events, and general mall information courteously and promptly.
- Problem Resolution: Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary.
- Event Support: Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience.
- Lost and Found: Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners.
- Mall Navigation: Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services.
- Safety and Security: Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
Customer Service Representative
Posted 24 days ago
Job Viewed
Job Description
Management Solutions International (MSI) is hiring!
We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .
Requirements :
Diploma or higher qualification
3+ years experience in customer service within logistics / warehouse / distribution
Arabic language proficiency is mandatory
Familiarity with Warehouse Management Systems (WMS) preferred
Willing to work in rotational / shift-based schedules
Only shortlisted applicants will be contacted.
#J-18808-LjbffrCustomer Service Supervisor
Posted 1 day ago
Job Viewed
Job Description
Job title:
Customer Service Supervisor Location:
Qatar - Doha Closing date:
01-Oct-2025 Description - External: An exciting opportunity to join the Qatar Aircraft Catering Company. In this role you will be responsible for ensuring that flights are dispatched, loaded and hi-loaders depart as per the agreed dispatch schedule and galley-loading plan. Responsible to ensure that all functions carried out within HACCP (Hazard Analysis Critical Control Point) standards and ramp safety procedures by utilizing Service Delivery resources in proper way to cover all operational activities as per the agreed timeline with customers.
Key Accountabilities For The Role
Staff supervision, operational functions, uplift management, on-time performance, customer liaison, outstation communication to ensure that the business provided our customers with high standard service. Supervision and Handling of any complex, long haul, VIP, charter flights, as and when required by the operations in order to ensure that we handed over the catering order on time. Monitoring and adherence to Ramp Safety and Marshalling procedures of High Loaders while performing airside duties in order to ensure that the Service Delivery staffs is implementing the ramp safety requirements. Ensures no deviation in quality of service or customer standards by following the food safety procedures and the agreed standards between QACC and its customers. Coordinate implementation of actions plans in the event of operational emergencies/ Manpower requirement/Aircraft Changes/Hi Loader Technical issues. Prepare concise reports with facts and figures in case of flight delays/accident/incident or any operational Emergencies. Prepares management reports (e.g. attendance, HACCP, KPI’s and labor) as required. To complete any investigation of Customer/ Staff Complaints /Voyage Reports and other department’s complaint and suggest a preventive/corrective action to avoid recurrence.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.
Qualifications
Qualifications - External You should have at least a High School Qualification / Vocational Qualification /Diploma and 6 years of job related experience or Bachelor’s Degree and 4 years of job-related experience. It is highly beneficial if you have worked in a large catering environment or a five star hotel and have knowledge and adherence of HACCP Policy and Standard Quality Procedures.
It Is Preferred If You Have
Computer Literate, with the knowledge of MS Office/Word/Excel. Good Communication in English (spoken and written). Ability to speak in Arabic will be an added advantage Effective Communication skill with internal and external Customers. Ability to work under pressure. Flexible in working hours. Knowledge of Food Safety and Airside Safety. Knowledge of Menu Specifications, Matrix and menu cycles. Airside driving experience. Time Management Skills.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How To Apply
If you’re ready to transform how millions of global users connect, explore, and transact then apply now by uploading your CV and completing our quick application form.
Customer Service Advisor
Posted 2 days ago
Job Viewed
Job Description
Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs Build sustainable relationships and trust with customer through open and engaged communication model Well presented in terms of manners, dress, turnout and client attitude. Identify and assess client needs holistically at point of contact & deliver delightful experiences Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions. Generate sales leads at point of contact based on assessment of client needs. Provide accurate, valid and complete information by using the right tools & process Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Tracking customer experiences across online and offline channels. Collaborating with other Retail teams to enhance customer services and brand awareness. Aligning customer experience strategies with marketing initiatives, as well as informing customers about new product features and functionalities. Performing product tests, evaluating after-sales and support services, and facilitating improvements. Documenting processes and logging technical issues, as well as customer compliments and complaints Identifying customer needs and taking proactive steps to maintain positive experiences. Developing feedback surveys Scheduling in-person and video meetings with customers & prospects as and when needed. Thinking of ways to show appreciation for loyal clients and improving overall brand experience Education
Bachelor degree or equivalent
#J-18808-Ljbffr
Customer Service Advisor
Posted 2 days ago
Job Viewed
Job Description
Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs
Build sustainable relationships and trust with customer through open and engaged communication model
Well presented in terms of manners, dress, turnout and client attitude.
Identify and assess client needs holistically at point of contact & deliver delightful experiences
Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions.
Generate sales leads at point of contact based on assessment of client needs.
Provide accurate, valid and complete information by using the right tools & process
Meet personal / customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Tracking customer experiences across online and offline channels.
Collaborating with other Retail teams to enhance customer services and brand awareness.
Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
Performing product tests, evaluating after-sales and support services, and facilitating improvements.
Documenting processes and logging technical issues, as well as customer compliments and complaints
Identifying customer needs and taking proactive steps to maintain positive experiences.
Developing feedback surveys
Scheduling in-person and video meetings with customers & prospects as and when needed.
Thinking of ways to show appreciation for loyal clients and improving overall brand experience
Education Bachelor degree or equivalent
#J-18808-Ljbffr
Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
Responsibilities
Client Interaction: Serve as the first point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.
Support Transactions: Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
Problem Resolution: Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.
Data Management: Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
Market Knowledge: Stay informed about current real estate trends, property listings, and local market conditions to provide knowledgeable support.
Team Collaboration: Work closely with real estate agents and other team members to coordinate client needs and ensure seamless service delivery.
Administrative Tasks: Assist with general office duties, including scheduling appointments, preparing documents, and managing correspondence.
Qualifications
High school diploma or equivalent; degree in business or related field is a plus.
Proven experience in customer service, preferably in real estate or a related industry.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and familiarity with CRM software.
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of the local real estate market is a plus.
#J-18808-Ljbffr
Be The First To Know
About the latest Reatil sales associate female only Jobs in Qatar !
Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
Overview This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.
Key Responsibilities
Client Interaction: Serve as the first point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.
Support Transactions: Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
Problem Resolution: Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.
Data Management: Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
Market Knowledge: Stay informed about current real estate trends, property listings, and local market conditions to provide knowledgeable support.
Team Collaboration: Work closely with real estate agents and other team members to coordinate client needs and ensure seamless service delivery.
Administrative Tasks: Assist with general office duties, including scheduling appointments, preparing documents, and managing correspondence.
Qualifications
High school diploma or equivalent; degree in business or related field is a plus.
Proven experience in customer service, preferably in real estate or a related industry.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and familiarity with CRM software.
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of the local real estate market is a plus.
#J-18808-Ljbffr
Customer Service Cashier
Posted 10 days ago
Job Viewed
Job Description
#J-18808-Ljbffr
Executive - Customer Service
Posted 14 days ago
Job Viewed
Job Description
Objective:
This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.
Key Responsibility:
Customer Relationship Management
Act as a liaison between the Distribution Centre and internal/external customers, addressing inquiries and concerns in a timely and professional manner. Maintain up-to-date customer records, delivery status reports, and order documentation. Support the resolution of complaints and delivery discrepancies with root cause analysis and corrective actions.
Operational Support & Coordination
Coordinate with DC, logistics, and last-mile teams to ensure accurate and on-time dispatch of customer orders. Analyze customer service trends, report recurring issues, and collaborate with cross-functional teams to improve turnaround time. Follow up on open service requests and ensure escalations are handled promptly.
Service Quality & Communication
Respond to customer queries via phone, email, and system portals, ensuring professional and courteous communication. Update customers proactively on order status, stock availability, or delivery timelines. Support the preparation of customer service KPIs and periodic service-level reports.
Continuous Improvement
Recommend process enhancements and digital tools to improve service response and customer satisfaction. Participate in service improvement projects, system upgrades, and training initiatives to build service capability. Maintain in-depth product knowledge and awareness of internal distribution processes to support accurate resolution.
Desired Experience:
1-3 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred. Strong interpersonal and problem-solving skills, with the ability to multitask in a fast-paced setting. Working knowledge of ERP systems, MS Office, and customer service platforms is preferred. Bachelor’s degree in Business Administration, Supply Chain, or a related field.
#J-18808-Ljbffr