200 Reception Manager jobs in Qatar

Automotive Service Center Reception Manager

Doha, Doha Saleh Al Hamad Al Mana Co.

Posted 10 days ago

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Job Description

Responsibilities


  • Manage and supervise the reception team including service advisors, customer coordinators, and cashiers.

  • Ensure customers are welcomed, attended to promptly, and provided with clear information regarding service and repair processes.

  • Oversee job booking, scheduling, and proper allocation of work orders.

  • Monitor the accuracy and completeness of job cards, repair orders, and customer records.

  • Resolve escalated customer concerns and complaints professionally.

  • Maintain effective communication between customers, service advisors, and workshop staff.

  • Ensure the reception area reflects a professional image and supports customer comfort.

  • Train and coach reception staff on customer handling, upselling service packages, and technical understanding.

  • Monitor KPIs related to customer satisfaction, job card accuracy, upselling performance, and reception efficiency.

  • Support the Service Manager in implementing service processes, campaigns, and customer retention strategies.

  • Ensure compliance with company policies, health & safety, and brand standards.


Qualifications

  • Bachelor’s degree/diploma in Business Administration, Automotive Management, or a related field.

  • Minimum 5–7 years of experience in automotive aftersales/service, with at least 2 years in a supervisory role.

  • Strong knowledge of automotive service operations, customer service, and reception management.

  • Excellent leadership and team management skills.

  • Strong communication, interpersonal, and conflict-resolution skills.

  • Ability to manage workload in a fast-paced, customer-facing environment.

  • Proficiency in DMS (Dealer Management Systems) and MS Office applications.

  • Customer-centric mindset with sales/upselling orientation.

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Automotive Service Center Reception Manager

Doha, Doha Saleh Al Hamad Al Mana Co.

Posted 10 days ago

Job Viewed

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Job Description

Responsibilities

Manage and supervise the reception team including service advisors, customer coordinators, and cashiers. Ensure customers are welcomed, attended to promptly, and provided with clear information regarding service and repair processes. Oversee job booking, scheduling, and proper allocation of work orders. Monitor the accuracy and completeness of job cards, repair orders, and customer records. Resolve escalated customer concerns and complaints professionally. Maintain effective communication between customers, service advisors, and workshop staff. Ensure the reception area reflects a professional image and supports customer comfort. Train and coach reception staff on customer handling, upselling service packages, and technical understanding. Monitor KPIs related to customer satisfaction, job card accuracy, upselling performance, and reception efficiency. Support the Service Manager in implementing service processes, campaigns, and customer retention strategies. Ensure compliance with company policies, health & safety, and brand standards. Qualifications

Bachelor’s degree/diploma in Business Administration, Automotive Management, or a related field. Minimum 5–7 years of experience in automotive aftersales/service, with at least 2 years in a supervisory role. Strong knowledge of automotive service operations, customer service, and reception management. Excellent leadership and team management skills. Strong communication, interpersonal, and conflict-resolution skills. Ability to manage workload in a fast-paced, customer-facing environment. Proficiency in DMS (Dealer Management Systems) and MS Office applications. Customer-centric mindset with sales/upselling orientation.

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Mgr-Front Desk

Umm Salal, Umm Salal SHERATON HOTEL RESORE !

Posted 2 days ago

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Job Description

Mgr-Front Desk vacancy in Umm-Salal Qatar

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 1 years experience in the guest services, front desk, or related professional area.

OR

  • 1-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
  • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
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Front Desk Receptionist

Al Rayyan, Al Rayyan Flyper

Posted 1 day ago

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Job Description

Overview

Front Desk Receptionist (Malayalees, Egyptians, Non-English Speakers Preferred) - Al-Rayyan, Qatar. The ideal candidate should be comfortable working in a fast-paced environment. Fluency in English is not required for this role as long as the candidate is able to communicate effectively with customers and other personnel.

Responsibilities
  • Greet customers and respond to inquiries in person, over the phone, and via email.
  • Provide information about services and products offered by the company to customers and other personnel.
  • Sort and manage mail and assist with scheduling and reservations as needed.
  • Maintain a professional, organized reception area and support other staff as required.
Qualifications
  • Strong communication skills, both verbal and written (or capable of effective communication with customers).
  • Organized with strong attention to detail.
  • Basic computing skills and a friendly attitude toward customers and team members.
  • Previous experience as a receptionist or customer service representative is preferred but not required.

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Front Desk Receptionist

Al Rayyan, Al Rayyan Want More

Posted 1 day ago

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Job Description

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist
A reputable hotel in Al-Rayyan, Qatar is seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our guests, the ideal candidate should possess excellent customer service skills and be able to handle multiple tasks efficiently.

Responsibilities:

  • Greet and welcome guests upon arrival with a warm and friendly attitude.
  • Provide information about hotel facilities, services, and local attractions.
  • Answer phone calls, take reservations and manage check-in/check-out procedures.
  • Maintain accurate records of room availability and guest accounts.
  • Handle guest complaints or concerns promptly and professionally.
  • Assist with administrative duties such as filing, data entry, and organizing appointments.
  • Collaborate with other hotel staff to ensure a smooth workflow.

Requirements:

  • Previous experience as a receptionist or in a customer service role is preferred.
  • Excellent communication skills in English are required; knowledge of additional languages is a plus.
  • Strong organizational and multitasking abilities.
  • Ability to work independently as well as in a team environment.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Must have legal authorization to work in Qatar.

If you are passionate about providing exceptional customer service and have the necessary qualifications, please submit your application for consideration. We offer competitive salary packages along with benefits such as health insurance, paid time off, and career development opportunities. Join our team today!

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Mgr-Front Desk

Umm Salal, Umm Salal SHERATON HOTEL RESORE !

Posted 2 days ago

Job Viewed

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Job Description

Mgr-Front Desk vacancy in Umm-Salal Qatar

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 1 years experience in the guest services, front desk, or related professional area.

OR

  • 1-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

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Front Desk Receptionist

Al Rayyan, Al Rayyan Avanta Works

Posted 2 days ago

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Job Description

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist at a Luxury Hotel in Al-Rayyan, Qatar. A luxury hotel in Al-Rayyan is seeking a Front Desk Receptionist to join our team. This position is ideal for an English-speaking individual with a passion for providing exceptional customer service. As a Front Desk Receptionist, you will be the first point of contact for guests and play a crucial role in creating a positive first impression.

Responsibilities
  • Greet and welcome guests as they arrive at the hotel
  • Check-in and check-out guests in a timely and efficient manner
  • Answer phone calls and respond to inquiries in a professional manner
  • Handle guest requests and concerns promptly, ensuring guest satisfaction
  • Maintain accurate records of room availability, reservations, and guest accounts
  • Assist with administrative duties such as photocopying, filing, and data entry
  • Collaborate with other hotel departments to ensure smooth operations
Requirements
  • High school diploma or equivalent; degree in hospitality or related field is preferred
  • Minimum of 2 years experience as a Front Desk Receptionist in a luxury hotel setting
  • Excellent communication skills, both written and verbal, with proficiency in English
  • Strong customer service skills with the ability to handle difficult situations calmly and professionally
  • Proficient in using computer systems such as Microsoft Office and reservation software
  • Excellent organizational skills and attention to detail

We are seeking an individual who is friendly, outgoing, and has a positive attitude. The ideal candidate will have strong multitasking abilities and be able to work efficiently under pressure. This is a full-time position with a competitive salary of 1200$ per month.

If you meet the requirements above and are looking for an exciting opportunity in the hospitality industry, please submit your resume for consideration. We value diversity at our company and encourage all qualified individuals to apply. This job is open to both local candidates as well as Indian nationals seeking employment in Al-Rayyan, Qatar.

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Front Desk Receptionist

Doha, Doha QAManpower

Posted 2 days ago

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Job Description

Overview

Front Desk Receptionist vacancy in Doha, Qatar.

Responsibilities
  • Maintain a professional appearance and positive attitude.
  • Provide excellent customer service.
  • Demonstrate positive work ethics and professionalism.
  • Work well in a team.
  • Able to problem-solve and handle customer inquiries.
  • Flexible to different work shift hours.
Requirements
  • Strong customer service orientation.
  • Ability to communicate clearly and professionally.
  • Team player with good interpersonal skills.

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Front Desk Receptionist

Al Rayyan, Al Rayyan Jing Hau

Posted 2 days ago

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Job Description

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist

We are currently hiring for a Front Desk Receptionist to join our team in Al-Rayyan. As a Front Desk Receptionist, you will be responsible for providing excellent customer service to our guests and ensuring the smooth operation of our front desk.

Responsibilities
  • Greet and welcome guests in a professional and friendly manner
  • Answer incoming calls and direct them to the appropriate department or individual
  • Retrieve and distribute mail, packages, and faxes
  • Maintain a clean and organized front desk area
  • Assist with check-ins and check-outs of guests, including processing payments
  • Keep track of room availability and make reservations for guests as needed
  • Handle guest complaints or concerns in a timely and efficient manner
  • Collaborate with other departments to ensure guest satisfaction
Requirements
  • High school diploma or equivalent required; certification in hospitality or front desk management is a plus
  • 1+ year(s) of experience in a similar role preferred
  • Excellent communication and customer service skills
  • Proficiency in English (Arabic language skills are an advantage)
  • Strong organizational and multitasking abilities
  • Attention to detail and problem-solving skills

We value diversity at our company and encourage people from all backgrounds to apply. This position is open to Indian nationals who are fluent in English. If you are passionate about providing exceptional service to guests, we would love to hear from you!

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We are committed to equal opportunity and inclusivity.

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Front Desk Receptionist

Al Rayyan, Al Rayyan Work standard

Posted 2 days ago

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Job Description

Overview

Front Desk Receptionist vacancy in Al-Rayyan, Qatar. Job Title: Front Desk Receptionist. City: Al-Rayyan. Country: Qatar.

We are seeking a reliable and professional Front Desk Receptionist to join our team in Al-Rayyan, Qatar. The ideal candidate will be fluent in English and have experience working in a fast-paced environment. As the first point of contact for our company, the Receptionist will be responsible for greeting guests, answering phones, and directing inquiries to the appropriate department. The successful candidate must have excellent communication and customer service skills, as well as strong organizational abilities. This position is open to Indian nationals who are looking for English speaking jobs in Qatar. If you have a friendly demeanor, strong multitasking abilities, and are interested in joining a dynamic team, we encourage you to apply now.

Responsibilities
  • Greet all guests and visitors with a warm and welcoming attitude
  • Answer incoming phone calls and direct them to the appropriate person or department
  • Respond to email inquiries promptly and professionally
  • Maintain an organized reception area and ensure it is clean at all times
  • Keep track of office supplies and place orders when necessary
  • Assist with administrative tasks such as filing, data entry, and scheduling appointments
  • Handle incoming/outgoing mail and packages
  • Maintain confidentiality when dealing with sensitive information
Qualifications
  • High school diploma or equivalent required; additional education or certification is a plus
  • Previous experience as a receptionist or in a similar customer service role preferred
  • Fluent in English (verbal and written)
  • Excellent communication skills with the ability to handle various personalities
  • Strong organizational skills with the ability to multitask effectively
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Friendly demeanor with a positive attitude
  • Ability to work independently as well as part of a team
  • Must be an Indian national currently residing in Qatar

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