105 Reception Manager jobs in Qatar

Front Desk Receptionist - Indian Nationals


We are in need of a Front Desk Receptionist to join our team in Al-Rayyan. The ideal candidate will be an Indian national with excellent communication skills in English and preferably Arabic. As a Front Desk Receptionist, you will be responsible for greeting and assisting guests, answering and directing phone calls, managing reservations and check-ins, and providing general administrative support to the team.

Key Responsibilities:
- Greet guests in a friendly and professional manner
- Answer incoming calls and route them to the appropriate department
- Manage reservations and check-ins accurately and efficiently
- Provide information about our services, facilities, and promotions to guests
- Handle guest complaints or concerns with patience and empathy
- Maintain cleanliness and organization at the front desk area
- Perform basic administrative tasks such as data entry, filing, and inventory management
- Collaborate with other departments to ensure smooth operations

Requirements:
- Indian nationality
- High school diploma or equivalent education required; additional certification in hospitality or related field is a plus
- Minimum of 1 year experience in a similar role, preferably in the hospitality industry
- Excellent verbal and written communication skills in English; knowledge of Arabic is a plus
- Strong customer service skills with the ability to handle difficult situations calmly
- Proficient computer skills including MS Office applications (Word, Excel)
- Attention to detail and ability to multitask effectively

We offer a competitive salary of 1500$ per month along with other benefits such as medical insurance, annual leave, and staff discounts. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Please apply with your updated CV today!

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Front Desk Receptionist Jobs in Al-Rayyan:

The most in-demand professions in Al-Rayyan:

MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience

1200 $

We need workers in our home and office, kindly text me if you’re interested to joining

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Front Desk Receptionist - Al-Rayyan, Qatar (Pakistani Nationals Preferred)



We are currently hiring a professional Front Desk Receptionist to join our team in Al-Rayyan, Qatar. As the first point of contact for our company, you will be responsible for providing exceptional customer service to all visitors and guests.

Key Responsibilities:
- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Respond to emails and inquiries in a timely manner
- Maintain a clean and organized reception area
- Schedule appointments and manage conference room reservations
- Receive and sort mail and packages
- Assist with administrative tasks such as data entry, filing, and photocopying

Requirements:
- Fluency in English is a must
- Previous experience as a receptionist or in a customer service role is preferred
- Excellent communication skills, both verbal and written
- Strong organizational and multitasking abilities
- Proficiency in using Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work well under pressure in a fast-paced environment

We offer a competitive salary of 1200$ per month along with other benefits. This is an excellent opportunity for someone who is looking to kickstart their career as a Front Desk Receptionist. If you have a positive attitude, outstanding customer service skills, and can work well independently as well as part of a team, we would love to hear from you.

Note: This job posting is open to Pakistani nationals who are fluent in English. Please apply only if you meet the above requirements. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Join our team today and embark on an exciting career journey!

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Front Desk Receptionist Jobs in Al-Rayyan:

The most in-demand professions in Al-Rayyan:

MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience

1200 $

We need workers in our home and office, kindly text me if you’re interested to joining

Users also frequently search in these cities:

More professions from the category Restaurants - Cafes - Hotels:

Subscribe to our telegram channel @layboard_in

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

Responsibilities:

Reporting to the Director of Front Office and Assistant Front Office Manager(s), responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service.
• Greet, check in and settle guest accounts while ensuring all service standards are followed
• Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float
• Handle guest requests, questions and concerns effectively and promptly
• Promote a professional team environment
• Follow department policies, procedures and service standards
• Performs any and all other tasks assigned by management
• Upholds the highest standard of internal and external customer service at all times

• Proficient in the English; bilingual is an asset
• 1 year previous experience as a Hotel Concierge in a luxury hotel desirable
• Excellent knowledge of surrounding area an asset
• Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective
• Must be flexible in terms of working hours
• Knowledge of Opera PMS , Windows, MS Office Suite an asset
• Membership of Clefs d Or is an asset

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Front Desk Agent

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• Dubai , Ajman - United Arab Emirates (UAE)

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities:

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Front Desk Receptionist - Al-Rayyan, Qatar (Egyptian Nationals Only)


We are searching for a friendly and efficient Front Desk Receptionist to join our team in Al-Rayyan, Qatar. As the first point of contact for our company, we need someone who is professional, organized, and can provide exceptional customer service to our clients.

Responsibilities:
- Greet and welcome clients as they enter the office
- Answer phone calls and direct them to the appropriate departments or take messages
- Schedule appointments and maintain the office calendar
- Handle incoming and outgoing mail and packages
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and organizing documents
- Monitor inventory of office supplies and place orders when necessary

Requirements:
- Egyptian national living in Qatar with valid residence permit/visa
- High school diploma or equivalent; additional certification in Office Administration is a plus
- Proven work experience as a receptionist or in a similar role
- Excellent communication skills in English, both written and verbal. Knowledge of Arabic is preferred.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently with minimal supervision

Salary:
We offer a competitive salary of 900$ per month for this position.

If you meet the above requirements and are interested in joining our team as a Front Desk Receptionist, please apply with your updated CV. We will only consider applications from Egyptian nationals living in Qatar. Thank you for your interest in this position.

This job has no reviews yet. You can be the first!

Front Desk Receptionist Jobs in Al-Rayyan:

The most in-demand professions in Al-Rayyan:

Users also frequently search in these cities:

More professions from the category Restaurants - Cafes - Hotels:

Subscribe to our telegram channel @layboard_in

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities:

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

About us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.

Your day-to-day:

As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that makes our guests feel at home, always.

• Check guests in, issue room keys, and provide information on hotel services and room location|

• Ensure required identification is taken from guests at check-in in line with local legislative requirements|

• Answer phones in a prompt and courteous manner|

• Up-sell rooms where possible to maximize hotel revenue|

• Answer, record, and process all guest calls, messages, requests, questions, or concerns|

• Record guest preferences in the system|

• Check guests out, including resolving any late or disputed charges|

• Accurately process all cash and credit card transactions using established procedures|

• Issue, control, and release guest safe deposit boxes in line with hotel procedures|

• Communicate any outstanding guest requests or issues to management that may|require additional monitoring or follow-up|

•Take action to solve guest problems/complaints using appropriate service recovery guidelines|

• Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty|

• Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

What we need from you

·Minimum education of Bachelor's degree in Hotel Management or relevant degree. ·

·Minimum of 2-3years of Reception or Guest Service experience in 5* hotel

·Have good English communication skills both in written and spoken

·Pleasant personality with good communication and interpersonal skills

·Strong interpersonal and problem-solving abilities are essential.

·Prior experience working with Opera or a related system

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

Hotel: Doha - The Business Park (DOHCP), Airport Road, PO Box 22080

About us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.

As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that makes our guests feel at home, always.

• Check guests in, issue room keys, and provide information on hotel services and room location|

• Ensure required identification is taken from guests at check-in in line with local legislative requirements|

• Answer phones in a prompt and courteous manner|

• Up-sell rooms where possible to maximize hotel revenue|

• Answer, record, and process all guest calls, messages, requests, questions, or concerns|

• Record guest preferences in the system|

• Check guests out, including resolving any late or disputed charges|

• Accurately process all cash and credit card transactions using established procedures|

• Issue, control, and release guest safe deposit boxes in line with hotel procedures|

• Communicate any outstanding guest requests or issues to management that may|require additional monitoring or follow-up|

•Take action to solve guest problems/complaints using appropriate service recovery guidelines|

• Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty|

• Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

What we need from you

·Minimum education of Bachelor's degree in Hotel Management or relevant degree. ·

·Minimum of 2-3years of Reception or Guest Service experience in 5* hotel

·Have good English communication skills both in written and spoken

·Pleasant personality with good communication and interpersonal skills

·Strong interpersonal and problem-solving abilities are essential.

·Prior experience working with Opera or a related system

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Mgr-Front Desk vacancy in Umm-Salal Qatar

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 years experience in the guest services, front desk, or related professional area.

OR

• 1-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.