66 Receptionist Intercontinental Doha jobs in Doha

Responsibilities

• Attends the F&B meeting or any other meeting instructed by Food & Beverage Office.
• Trains continuously his staff (behaviour, suggestive selling, service skills, knowledge, etc.).
• Makes sure all operation equipment are cleaned and polished on a sufficient amount for the operation.
• Prepares daily log book with details.
• Coordinates with Engineering when repairs need to be done via Maintenance.
• Follows up daily occupancy and take necessary action for service.
• Looks after the associates and solve the Problems, which might arise from time to time.
• Suggests and recommends to the F&B Office the most efficient way of the operation.
• Implements new service procedures together with the Director of Food & Beverage.
• Follows up the instructions, which are given by F&B Office.
• Handles all administration regarding his / her Outlet.
• Supervises and is responsible of billing and cash flow of his / her Outlet (closing the checks, discounts, voids, Hospitality Guarantee, etc).

• Checks quality of food & beverage items temperature, presentation, quantity.
• Makes sure the restaurant is clean, always tidy, without any hazard and safe all the time.
• Deals with guest complaints.
• Welcomes the guests and allocate a table.
• Handles special requests.
• Needs to have sale behaviour, and show as a leader the sales knowledge to increase the revenue of the restaurant.

• 2 years of supervisory experience in retail or food service
• Proven track record of leadership and team management skills
• Strong customer service orientation with the ability to handle difficult situations professionally
• Proficiency in inventory management and cash handling procedures
• Experience with Point of Sale (POS) systems and scheduling software
• Excellent problem-solving and decision-making abilities
• Outstanding communication and interpersonal skills
• Ability to work in a fast-paced, high-pressure environment
• High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred
• Familiarity with local health and safety regulations in Qatar
• Flexibility to work various shifts, including weekends and holidays
• Fluency in English required; knowledge of Arabic is a plus

Our commitment to Diversity & Inclusion : We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Company Description

Contemporary, convenient and perfectly positioned, the upscale Mövenpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.

• Attends the F&B meeting or any other meeting instructed by Food & Beverage Office.
• Trains continuously his staff (behaviour, suggestive selling, service skills, knowledge, etc.).
• Makes sure all operation equipment are cleaned and polished on a sufficient amount for the operation.
• Prepares daily log book with details.
• Coordinates with Engineering when repairing needs to be done via Maintenance.
• Follows up daily occupancy and take necessary action for service.
• Looks after the associates and solve the Problems, which might arise from time to time.
• Suggests and recommends to the F&B Office the most efficient way of the operation.
• Implements new service procedures together with the Director of Food & Beverage.
• Follows up the instructions, which are given by F&B Office.
• Handles all administration regarding his/her Outlet.
• Supervises and is responsible of billing and cash flow of his/her Outlet (closing the checks, discounts, voids, Hospitality Guarantee, etc).

During the operations:

• Checks quality of food & beverage items temperature, presentation, quantity.
• Makes sure the restaurant is clean, always tidy, without any hazard and safe all the time.
• Deals with guest complaints.
• Welcomes the guests and allocate a table.
• Handles special requests.
• Needs to have sale behaviour, and show as a leader the sales knowledge to increase the revenue of the restaurant.

• 2 years of supervisory experience in retail or food service
• Proven track record of leadership and team management skills
• Strong customer service orientation with the ability to handle difficult situations professionally
• Proficiency in inventory management and cash handling procedures
• Experience with Point of Sale (POS) systems and scheduling software
• Excellent problem-solving and decision-making abilities
• Outstanding communication and interpersonal skills
• Ability to work in a fast-paced, high-pressure environment
• High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred
• Familiarity with local health and safety regulations in Qatar
• Flexibility to work various shifts, including weekends and holidays
• Fluency in English required; knowledge of Arabic is a plus

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit the Careers page. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Overview

Supervise Food and Beverage operations, ensure compliance with brand standards, manage guest queries, and deliver high customer service with a positive attitude.

• Supervise Food and Beverage operations, ensure compliance with brand standards, manage guest queries, and deliver high customer service with strong communication skills.
• Oversee daily food and beverage operations, ensure service standards, handle guest queries, and train team members in a luxury hospitality environment.
• Oversee daily food and beverage operations, ensure service standards, train staff, and resolve guest concerns in a luxury hospitality environment.

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People looking for Food Beverage Supervisor Jobs in Qatar also search for

Food Beverage Supervisor Jobs in Nearby Locations

Overview

At MGallery, every dining moment is crafted to be unforgettable. As Food & Beverage Coordinator at MGallery, you will support the Food & Beverage leadership team in ensuring smooth operations, exceptional guest experiences, and efficient administration that allows our outlets to shine.

• Employee benefit card offering discounted rates at Accor worldwide


• Learning programs through our Academies


• Opportunity to develop your talent and grow within your property and worldwide!


• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

• Provide administrative and operational support to the Food & Beverage management team.


• Coordinate daily communications, schedules, and follow-ups to ensure smooth departmental operations.


• Assist in preparing reports, presentations, and correspondence related to F&B activities and performance.


• Liaise with kitchen, service, and banquet teams to support upcoming events and guest requirements.


• Ensure all reservations, group requests, and banquet orders are accurately documented and communicated.


• Monitor and maintain inventory of office and operational supplies for the department.


• Support in coordinating training schedules, employee engagement activities, and departmental meetings.


• Maintain high levels of guest service by handling inquiries, feedback, and special requests with efficiency and care.


• Uphold company standards and contribute to creating memorable dining experiences across all outlets.

Your experience and skills include :

• Previous experience in Food & Beverage operations or coordination, preferably in a luxury hotel environment.


• Strong administrative and organizational skills, with attention to detail.


• Excellent communication skills, both verbal and written.


• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with hospitality systems (Micros, Opera, etc.) is an advantage.


• Ability to multitask and remain composed under pressure.


• Team player with a positive, proactive attitude and a passion for hospitality.

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.

Overview

The Food & Beverage Manager organize, manage and control all front of house food and beverage (F&B) operations as per established strategy and business plan for the financial year. Further responsible to provide oversight and coordination for associated F&B businesses, such as Concessions and JV oversight. He/she drive business analytics for maintaining market share within the business.

• Drive operational excellence as per Senior Manager / Divisional leadership.
• Develop cyclical product offers: Menu and composition calendar to optimize business performance.
• Develop and implement F&B sales data management system to ensure optimal price and quality balance (PQM).
• Day to day management and oversight of all F&B operations and landside outlets.
• Implement and maintain all F&B operational policies and procedures, and ensure standards are met and maintained as per guidelines.
• Ensure safe food service practices are maintained for food handling, cleaning and hygiene, as per HACCP.
• Achieve financial objectives in accordance to the AOP and maximize revenues and profitability.
• Ensure customer service standards are maintained at all times for both internal and external customers.
• Ensure all in-store and marketing activity is correctly briefed and executed.
• Develop financial astuteness of team through monthly business analysis as per established standards. Implement financial policies in the department, including cash handling processes.
• Develop individual business unit (IBU) profit system to enable optimization of net operating income by location, based on changing guest profile.
• Analyze variances to financial targets and initiate corrective actions, provide financial sales data.
• Maximize profitability through well identified opportunities for cost mitigation, and improved margins in each revenue stream.
• Control all par levels in outlets and merchandise to ensure effective cost management.
• Complete and present monthly reports on outlets.
• Initiate an ongoing product improvement program that ensures consistent improvement; in coordination with the Executive Head Chef, review the F&B offer with the view to further develop the brand to ensure it is relevant, fresh, innovative and achieving desired returns.
• Ensure the F&B offer is in line with the brand equity and excellence achieving regional and global recognition.
• Coordinate with and provide support to all JVCo's and concessionaires in regard to brand and menu development, HACCP, training, marketing, logistics and general landlord support. Ensure all tenants remain contractually compliant.
• Perform other department duties related to the position as directed to the Head of the Department.
• Increase sales through product placement and promotional campaign. Propose measures to improve operational performance through correct promotional activity.
• Be part of an extraordinary story.

• Relevant College or University qualification to min Bachelor's level
• Qualifications in both food preparation and service such as City & Guilds (or equivalent) (7103 — Food and Beverage Service, 4425- Customer Service). HACCP Certified.
• Member of Institute of Hospitality (formally MHCIMA) (or equivalent). FSA or HACCP Certification experience.
• Minimum 7 years relevant experience
• Currently Food and Beverage Manager within a similar culture within an international Airport, Hotel or Shopping complex

• Ability to manage a diverse and innovate brand mix in a fast paced environment.
• Progressive growth in guest satisfaction, team engagement and financial results.
• Implement and maintain the highest standards in food service and hygiene.
• Implementation of succession plan.
• Works closely with the Executive Chef ensuring consistent quality and service levels are maintained.
• Electronic point of sale system skills at expert level. Working knowledge of multi-currency management.
• Decision Making and Problem Solver.
• Business Acumen and Financially Astute.
• Diplomatic and culturally aware.
• Reactive and Flexible
• Ability to communicate effectively at all levels both to partners, customers and colleagues.
• Respond quickly, positively and with integrity in a fast paced and changing environment.
• Managerial skills - Ability to delegate work, set clear direction and manage workflow.
• Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

Join to apply for the Food & Beverage Trainee role at Mandarin Oriental

Join to apply for the Food & Beverage Trainee role at Mandarin Oriental

Mandarin Oriental, Doha is looking for a Food & Beverage Trainee to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

As Food & Beverage Trainee , you will be responsible for the following duties:

• Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests.
• Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.
• Be able to operate the required steps on the point of sales system in order to process food and beverage orders.
• Be able to deliver service by understanding the guest requirements.
• Carry out all tasks in a friendly, courteous and efficient manner.
• Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.
• Be able to process MOHG Gift cards and other non-cash methods of payment.
• Perform any tasks relating to billing according to hotel standards and cashiering policies.
• Ensure all dishes are presented in compliance with hotel standards and food & beverage specifications.
• Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.
• Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly.
  
  

• Ability to understand guest needs and expectations and to deliver superior customer service
• Ability to organize and handle multiple tasks effectively and efficiently
• Studying Hospitality / Hotel Management in renowned global hospitality school
• Previous experience working in a Hotel or luxury customer focused environment would be beneficial
• Previous experience being part of a Team environment
• Previous experience in F&B would be beneficial
  
  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets

• Seniority level Internship

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Hospitality

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