8 Recreation Assistant jobs in Qatar

Overview

Recreation Assistant Manager (Activities) - Waldorf Astoria Lusail Doha

Job Number: HOT0BV2O

Work Locations

Waldorf Astoria Doha Lusail Doha Qatar Entertainment City Doha Plot No. LED-ENT / 01

As an Assistant Recreation Manager, you will be responsible for ensuring the guest experience whilst they enjoy the Hotel’s Recreational facilities, including the pool, beach and Fitness areas. You will be responsible to monitor the guest needs and safety which is paramount to this role.

Responsibilities:

• Assist guests their needs related to the pool / beach area
• Respond to guest requests, comments, and concerns in a timely manner
• Ensure cleanliness of general pool / beach area is maintained
• Confirm guest registration prior to issuing resort property
• Ensuring that the related policies are followed by the Recreation team
• Monitor product inventory in order to minimize the loss of resort property
• Supervise guests and children who are using the hotel's recreation facilities such as water slides
• Be responsible for the health and safety requirements of the Recreation areas
• Follow all procedures and precautions

EOE / AA / Disabled / Veterans

Full-time

Brand: Waldorf Astoria Hotels & Resorts

Spa, Health Club, Recreation

Overview

JOB SUMMARY: Assists with managing aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Assists with continually striving to improve guest and employee satisfaction and maximizing the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.

Education and Experience

• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area. OR
• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

• Assisting with Recreation Operations
  • Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Monitors quality, standards and meets the expectations of the customers on a daily basis.
  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Schedules events, programs, and activities, as well as the work of others.
  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Supports the management of outside vendors including water sports and scuba.
  • Assists with managing group activities including sand painting, bon fires, and team building events.
  • Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
  • Assists with managing the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).
  • Assists with managing pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.
• Providing and Ensuring Exceptional Customer Service
  • Serves as a role model to demonstrate appropriate behaviors.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.
• Conducting Human Resources Activities
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Participates in the performance appraisal system process, giving feedback when needed.
  • Coordinates training activities for employees in department.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Additional Information

Job Number

Job CategoryGolf, Fitness, & Entertainment

LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Assists with managing aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Assists with continually striving to improve guest and employee satisfaction and maximizing the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.

OR

• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting with Recreation Operations

• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Monitors quality, standards and meets the expectations of the customers on a daily basis.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Schedules events, programs, and activities, as well as the work of others.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Supports the management of outside vendors including water sports and scuba.

• Assists with managing group activities including sand painting, bon fires, and team building events.

• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Assists with managing the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).

• Assists with managing pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.

Providing and Ensuring Exceptional Customer Service

• Serves as a role model to demonstrate appropriate behaviors.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.

Conducting Human Resources Activities

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Participates in the performance appraisal system process, giving feedback when needed.

• Coordinates training activities for employees in department.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

An Assistant Recreation Manager is responsible for ensuring a positive guest experience while they enjoy the Hotel’s recreational facilities, including the pool, beach, and fitness areas. The role involves monitoring guest needs and safety, which are paramount to this position.

What will I be doing?

As an Assistant Recreation Manager, your responsibilities will include:

• Assisting guests with their needs related to the pool and beach areas
• Responding promptly to guest requests, comments, and concerns
• Maintaining cleanliness of the pool and beach areas
• Confirming guest registration before issuing resort property
• Ensuring recreation team policies are followed
• Monitoring product inventory to minimize loss of resort property
• Supervising guests and children using the recreation facilities, such as water slides
• Ensuring health and safety standards are met in recreation areas
• Following all safety procedures and precautions

What are we looking for?

The ideal candidate for this role should embody the Hilton brand values, focusing on guest service and teamwork. To succeed, you should possess:

• High school diploma or equivalent
• Neat, clean, and well-groomed appearance
• Proficiency in English
• Basic computer skills

Preferred qualifications include:

• Previous customer service experience
• Experience supervising pool and beach operations
• Certification as a First Aider and Lifeguard

What will it be like to work for Hilton?

Hilton is a leading global hospitality company with a diverse portfolio of brands. We are committed to creating a welcoming environment for our team members, supporting their mental and physical wellbeing through various programs, including flexible work arrangements, career development, and our Go Hilton Team Member Travel discount program. We value diversity and inclusion and strive to provide reasonable accommodations for qualified individuals with disabilities. Join us to be part of a company that has welcomed over 3 billion guests in its 100+ year history and is recognized as one of the World’s Best Workplaces.