29 Resorts jobs in Qatar
Guest Services - Agent
Posted 11 days ago
Job Viewed
Job Description
Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district, West Bay.
As a Guest Services Agent , you will be responsible for:
- Greeting, checking in, and escorting guests promptly to their rooms
- Addressing special guest preferences recorded in guest history profiles
- Handling cash drawer properly as outlined in the MODOH Controller's Policy
- Checking cash float at the beginning and end of each shift to ensure amounts are correct
- Providing quality service with colleagues to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's experience
- Arranging fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues
- Printing and dropping cash out, adjustment slips, paid-out vouchers, and bank count reports
- Communicating clearly with the Night Duty Manager and Accounting Department
- Establishing a good working knowledge of the hotel outlets and products
As a Guest Services Agent , we expect from you:
- Friendly, enthusiastic, passionate, sociable
- Engaging, genuine, organized
- Minimum of 1 year of Front Office experience
- Minimum of 2 years of experience working in a 5-star hotel environment
- Previous experience working in the Middle East region is an advantage
- Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex
Our commitment to you includes:
- Learning & Development: We craft unique learning programs to support your growth at every career stage.
- MOstay: Enjoy complimentary nights and attractive rates on rooms for you and your loved ones, wherever you go in the world.
- Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing.
- Retirement Plans: We provide different retirement plans depending on your service length and role.
- A competitive salary and benefits packages
- Transportation and Housing provided
- Relocation and Vacation Tickets
Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Please research employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. If you suspect fraud, email us at
#J-18808-LjbffrGuest Services - Agent
Posted 11 days ago
Job Viewed
Job Description
Guest Services Agent
to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting edge of luxury experiences. Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district, West Bay. As a Guest Services Agent , you will be responsible for: Greeting, checking in, and escorting guests promptly to their rooms Addressing special guest preferences recorded in guest history profiles Handling cash drawer properly as outlined in the MODOH Controller's Policy Checking cash float at the beginning and end of each shift to ensure amounts are correct Providing quality service with colleagues to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's experience Arranging fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues Printing and dropping cash out, adjustment slips, paid-out vouchers, and bank count reports Communicating clearly with the Night Duty Manager and Accounting Department Establishing a good working knowledge of the hotel outlets and products As a Guest Services Agent , we expect from you: Friendly, enthusiastic, passionate, sociable Engaging, genuine, organized Minimum of 1 year of Front Office experience Minimum of 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East region is an advantage Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex Our commitment to you
includes: Learning & Development: We craft unique learning programs to support your growth at every career stage. MOstay: Enjoy complimentary nights and attractive rates on rooms for you and your loved ones, wherever you go in the world. Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing. Retirement Plans: We provide different retirement plans depending on your service length and role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Please research employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. If you suspect fraud, email us at
#J-18808-Ljbffr
Guest Services Attendant / Receptionists
Posted 12 days ago
Job Viewed
Job Description
Overview
Guest Services Attendant / Receptionist vacancy in Umm-Salal, Qatar.
Responsibilities- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
- Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions.
- Verify/adjust billing for guests.
- Communicate to appropriate staff when guests are waiting for an available room.
- Advise guest of messages.
- Clear departures in computer system.
- Coordinate with Housekeeping to track room status and guest concerns.
- File guest paperwork or documentation.
- Operate telephone switchboard station.
- Run and check daily reports, contingency lists, and credit card authorization reports.
- Supply guests with directions and information.
- Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
- Arrange transportation for guests/visitors.
- Count and secure bank at beginning and end of shift.
- Cash guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change.
- Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service
Guest Services Attendant / Receptionists
Posted 6 days ago
Job Viewed
Job Description
Guest Services Attendant / Receptionist vacancy in Umm-Salal, Qatar. Responsibilities
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information. Qualifications
Front Office experience in the hotel, leisure, and/or retail sector Strong commercial/business awareness and demonstration of sales capabilities Calm, organized work ethic with the ability to prioritize and meet deadlines Excellent supervisory, inter-personal, and communication skills A passion for delivering exceptional levels of Guest service
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Sales Manager at The Plaza Doha LXR Hotels & Resorts
Posted today
Job Viewed
Job Description
Job Description - Sales Manager at The Plaza Doha LXR Hotels & Resorts (HOT0BYJM)
Job NumberHOT0BYJM
Work LocationsWork Locations : The Plaza Doha, LXR Hotel & Resorts Saeed Bin Al Aas St; C Ring Road Umm Ghuwailina Area Doha
ResponsibilitiesA Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analyse local market trends and competitor activity to identify business leads
- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
- Negotiate room rates/packages with corporate clients
- Develop and implement creative local marketing channels, including social media channels
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Work within current business strategies and recognise potential opportunities
- Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs
- Attend Sales events, as required
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management, including reporting of appointments, calls made and business leads
- Answer customer queries in a prompt and professional manner
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Sales team
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and on your own initiative
- Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Degree-level qualification in a relevant field
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
Recruitment Coordinator at The Plaza Doha LXR Hotels & Resorts
Posted today
Job Viewed
Job Description
Job Description - Recruitment Coordinator at The Plaza Doha LXR Hotels & Resorts (HOT0BWVN)
Work LocationsThe Plaza Doha, LXR Hotel & Resorts Saeed Bin Al Aas St; C Ring Road Umm Ghuwailina Area Doha
OverviewA Recruitment Coordinator is responsible for responding to applicant requirements to deliver an excellent experience while working with internal customers on recruitment needs and ensuring employee and prospect documentation is in order.
What will I be doing?- Respond to all applicant requirements in a professional, courteous manner in line with brand standards
- Direct applicants to the online application service
- Guide Departmental Coordinators and Hiring Managers to the HR database when necessary for timely paperwork
- Produce ad hoc reports from the HR database as and when required
- Work with local organizations and schools to promote the hospitality industry
- Assist with recruitment fairs and other employer branding initiatives
- Ensure all pre-employment checks, reference verifications, and documentation are completed in line with company policy and local labor law
- Coordinate interviews and assessments, ensuring a smooth and professional process for both candidates and Hiring Managers
- Support the onboarding process by preparing offer letters, contracts, and joining formalities for new hires
- Maintain accurate and up-to-date recruitment records and candidate pipelines
- Liaise with external agencies when necessary to support recruitment efforts
- Comply with hotel security, fire regulations, and all health and safety legislation
A Recruitment Coordinator serving Hilton brands is always working on behalf of our Guests and supporting our Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and professional demeanor
- Strong communication and interpersonal skills
- Committed to delivering a high level of candidate and internal customer experience
- Excellent grooming standards and professional presentation
- Flexibility to respond to a range of different work situations
- Strong organizational skills with attention to detail
- Ability to multitask and work effectively under pressure
- Proficiency in MS Office and HR systems/databases
- Ability to work independently as well as collaboratively in a team environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in recruitment or talent acquisition
- Experience in Human Resources within the hospitality industry
- Knowledge of labor law and compliance requirements
- Familiarity with employer branding and recruitment marketing initiatives
- Experience coordinating or supporting recruitment trips and career fairs
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Head Baker at The Plaza Doha LXR hotels & resorts
Posted 11 days ago
Job Viewed
Job Description
Job Description - Head Baker at The Plaza Doha LXR hotels & resorts (HOT0BZM2)
OverviewWork Locations : The Plaza Doha, LXR Hotel & Resorts Saeed Bin Al Aas St; C Ring Road Umm Ghuwailina Area Doha
A Head Baker will work closely with the Executive Chef to oversee all aspects of the bakery kitchen operations, ensuring the consistent production of high-quality baked goods and pastries. This role is responsible for managing daily bakery production, maintaining quality and food safety standards, controlling costs, and delivering an exceptional guest experience. The Head Baker will also assist in menu development, staff training, and responding to guest feedback to continuously elevate the bakery offerings.
What will I be doing?
- Oversee all aspects of the bakery kitchen including operational, quality, and administrative functions.
- Manage the daily production of bread, pastries, desserts, and other baked goods, ensuring consistency, quality, and presentation meet brand standards.
- Monitor ingredient inventory, manage food provisions, and ensure proper storage and handling of all bakery items.
- Contribute to menu development by incorporating guest feedback and seasonal trends into bakery offerings.
- Ensure compliance with all food safety, hygiene, and health & safety regulations, as well as hotel policies and standards.
- Assist in addressing guest queries and feedback promptly and professionally.
- Support the training, development, and performance of the bakery team to ensure a motivated and skilled workforce.
- Schedule and manage bakery team rotations effectively to support operational needs.
- Control bakery costs without compromising on quality, aiming to improve gross profit margins and achieve departmental financial targets.
- Collaborate with other kitchen sections and departments to ensure smooth operations and maintain strong working relationships.
- Take responsibility for bakery operations in the absence of the Executive Chef.
- Report maintenance, hygiene, and safety issues promptly and contribute to the property’s sustainability initiatives.
- Relevant culinary qualifications or certifications specific to bakery and pastry.
- Strong planning and organizational skills with attention to detail.
- Ability to multitask, prioritize, and meet production deadlines.
- Excellent supervisory and leadership skills to manage a bakery team effectively.
- A current, valid, and relevant trade qualification in bakery or pastry arts (proof may be required).
- A creative and innovative approach to the development and presentation of baked goods, pastries, and desserts.
- Positive attitude and a genuine passion for the art of baking.
- Strong communication skills with the ability to work collaboratively across departments.
- Ability to work well under pressure in a fast-paced kitchen environment.
- Capability to work independently as well as part of a team.
- It would be advantageous to have previous supervisory or similar role in bakery or pastry kitchen.
- A passion for producing high-quality, artisanal bakery items.
- Up-to-date knowledge of bakery and pastry trends, techniques, and ingredient innovations.
- Proficiency with computers and relevant software, including Microsoft Word, Excel, and Outlook.
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Recruitment Coordinator at The Plaza Doha LXR Hotels & Resorts
Posted 13 days ago
Job Viewed
Job Description
Job Description - Recruitment Coordinator at The Plaza Doha LXR Hotels & Resorts (HOT0BWVN)
Work LocationsThe Plaza Doha, LXR Hotel & Resorts Saeed Bin Al Aas St; C Ring Road Umm Ghuwailina Area Doha
OverviewA Recruitment Coordinator is responsible for responding to applicant requirements to deliver an excellent experience while working with internal customers on recruitment needs and ensuring employee and prospect documentation is in order.
What will I be doing?- Respond to all applicant requirements in a professional, courteous manner in line with brand standards
- Direct applicants to the online application service
- Guide Departmental Coordinators and Hiring Managers to the HR database when necessary for timely paperwork
- Produce ad hoc reports from the HR database as and when required
- Work with local organizations and schools to promote the hospitality industry
- Assist with recruitment fairs and other employer branding initiatives
- Ensure all pre-employment checks, reference verifications, and documentation are completed in line with company policy and local labor law
- Coordinate interviews and assessments, ensuring a smooth and professional process for both candidates and Hiring Managers
- Support the onboarding process by preparing offer letters, contracts, and joining formalities for new hires
- Maintain accurate and up-to-date recruitment records and candidate pipelines
- Liaise with external agencies when necessary to support recruitment efforts
- Comply with hotel security, fire regulations, and all health and safety legislation
A Recruitment Coordinator serving Hilton brands is always working on behalf of our Guests and supporting our Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and professional demeanor
- Strong communication and interpersonal skills
- Committed to delivering a high level of candidate and internal customer experience
- Excellent grooming standards and professional presentation
- Flexibility to respond to a range of different work situations
- Strong organizational skills with attention to detail
- Ability to multitask and work effectively under pressure
- Proficiency in MS Office and HR systems/databases
- Ability to work independently as well as collaboratively in a team environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in recruitment or talent acquisition
- Experience in Human Resources within the hospitality industry
- Knowledge of labor law and compliance requirements
- Familiarity with employer branding and recruitment marketing initiatives
- Experience coordinating or supporting recruitment trips and career fairs
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#J-18808-LjbffrSales Manager at The Plaza Doha LXR Hotels & Resorts
Posted 22 days ago
Job Viewed
Job Description
Overview
Job Description - Sales Manager at The Plaza Doha LXR Hotels & Resorts (HOT0BYJM)
Job NumberHOT0BYJM
Work LocationsWork Locations : The Plaza Doha, LXR Hotel & Resorts Saeed Bin Al Aas St; C Ring Road Umm Ghuwailina Area Doha
ResponsibilitiesA Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analyse local market trends and competitor activity to identify business leads
- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
- Negotiate room rates/packages with corporate clients
- Develop and implement creative local marketing channels, including social media channels
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Work within current business strategies and recognise potential opportunities
- Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs
- Attend Sales events, as required
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management, including reporting of appointments, calls made and business leads
- Answer customer queries in a prompt and professional manner
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Sales team
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and on your own initiative
- Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Degree-level qualification in a relevant field
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
#J-18808-LjbffrInternship - Operations at The Plaza Doha LXR Hotels & Resorts
Posted today
Job Viewed
Job Description
Internship - Operations at The Plaza Doha LXR Hotels & Resorts
As a college intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry.
What will I be doing?
If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to opportunities to network with skilled professionals in hospitality, then you are ready for an internship. Internships are an excellent way for you to gain relevant work experience and new skills that will be invaluable when you are ready to pursue your professional career upon graduating.
What are we looking for?
College interns are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all