19 Restaurant Lead jobs in Qatar

Job Summary

Assist the Management team in ensuring that the restaurant is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests' expectations at all times. Ensuring the smooth running of the restaurant during their shifts with team leaders and waiters. Lead the team, ensuring every associate performs up to expectations and job requirements. Manage guest relations, handle complaints, and turn them into repeat business. The goal is to maintain efficiency during service through planning, preparation, adapting to the needs of the moment and through excellence of knowledge. We aim to achieve these goals through; thorough training, strong associate support, teamwork, and feedback.

Essential Duties and Responsibilities

Guest satisfaction

• Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
• Ensures that associates also provide excellent service to internal customers in other divisions as appropriate.
• Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary.
• Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.
• Maintains positive guest and associate interactions with good working relationships.

Operations

• Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
• Ensure high standards of personal presentation and grooming.
• Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.
• Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture
• Have a high level of industry trend awareness and a keen interest in the local hospitality scene.
• Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.
• To have a full working knowledge of the restaurant floor plans and layout of all F&B offers.
• Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.
• Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
• Micros, Open Table & all other systems as required. Establish rapport with guests in a professional manner.
• Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
• Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database.
• Ensure all associates are following the Order of Service and Standard Operating Procedures at all times.
• Mentor associates as requested to by management, following all correct training procedures and standards.
• Monitor associate development at the bar identifying training needs and any areas of concern.
• Report for duty on time and prepared for the shift. Adhere to agreed break times.
• Ensure the correct opening procedures are followed by all associates.
• Read all relevant emails/messages ensuring all necessary information is communicated to all associates accordingly.
• Ensure that all stations are equipped with sufficient clean, polished cutlery / plates and other service wear for each meal period. Ensure all tables are laid in accordance with the SOP.
• Engage with and contribute to service briefings.
• Take instruction from the manager, anticipate their requirements.
• Control and manage the section in the restaurant whilst adhering to the Brand Standards Check list (a combination of LQA, Forbes and Rosewood Hotels & Reports Global Standards)
• Take and process orders, serve and clear food, relay tables, troubleshoot where necessary.
• Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.
• Ensure that individual Mise en Place for each order is known and placed on the table.
• Oversee and direct the team leaders and waiters in the station at all times, provide guidance and support.
• Communicate guest preferences to reception team in order to build guest profiles.
• React promptly and deal with any issues, complaints, breakages & spillages.
• Communicate any issues to management promptly.
• Ensure a high level of cleanliness is maintained throughout the restaurant.
• Provide accurate discount and void reconciliations, following correct cashing up procedure.
• Ensure that the correct closing procedures are followed by all departments.
• Ensure that all checklists are completed correctly and honestly.
• Assist the restaurant manager to achieve the monthly and annual target and the restaurant's revenue.
• Be a hands-on supervisor and is present at all times in the restaurant, particularly during busy periods.
• Oversee the punctuality and appearance of all food and beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department's grooming standards.

Customers

• Ensure the customers experience is one to remember. Provide a professional & efficient standard of service.
• Maintain a high-profile during service whilst being polite and helpful.
• Promote and establish a regular customer base, remember their likes and dislikes.
• Smile and maintain eye contact with guests. Provide prompt, unobtrusive, attentive service.
• Maintenance of tables to ensure the highest standard of hospitality.
• Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform & maintain a high standard of personal hygiene.

Service

• Ensure staffing levels are correct. Coordinate with Assistant Manager and Manager to ensure adequate staffing for the service & larger parties. Adhere to agreed break times.
• Ensure associates are fully trained with opening, during & closing bar procedures.
• Ensure associates are updated daily with requirements & provide suitable instruction.
• Ensure all MEP requirements have been met prior to service.
• Ensure the working environment remains clean & tidy & cleaning schedules adhered to at all times.

Standard Responsibilities

• Comply and adhere to the Rosewood company policies.
• Take on other tasks in addition to the ones stated, in a reasonable framework.
• Be a "brand ambassador" at all times and ensure brand integrity and clarity are always maintained.
• Model the company's culture, vision, mission and core values at all times.
• Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
• Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
• Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
• Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
• Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.

Confidentiality

Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.

Health & Safety

• Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
• The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
• Report any defects in the building, plant, or equipment according to hotel procedure.
• Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
• Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.
• Be fully conversant with:
• Regulations
• Risk Assessments for your department
• Hotel Fire & Bomb Procedures

Other

The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.

As the hotel's level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

• Supervise and coordinate daily restaurant operations
• Ensure high standards of food quality, service, and cleanliness
• Train, motivate, and lead restaurant staff to achieve service excellence
• Handle guest inquiries, feedback, and complaints professionally
• Monitor inventory and assist with ordering supplies
• Support the Restaurant Manager in scheduling and team management
• Ensure compliance with health, safety, and hygiene standards
• Assist in implementing promotions, events, and service improvements

Qualifications

• Previous experience in a supervisory role within a hotel or restaurant
• Strong leadership and communication skills
• Enthusiastic and positive personality with a team-oriented mindset
• Excellent customer service and problem-solving abilities
• Ability to work in a fast-paced environment and manage a team
• Knowledge of POS systems (Micros), basic administrative tasks and computer literate.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Restaurant Supervisor
Mandarin Oriental, Doha is looking for a Restaurant Supervisor to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

About The Job
Based at Mandarin Oriental, Doha within the Food & Beverage Department in Doha, the Restaurant Supervisor will oversee and be personally involved in all operational aspects of a particular shift in order to assure all service steps are followed and to guarantee every single guest is delighted. Furthermore, the Restaurant Supervisor will support the management of the restaurant in administrative tasks. The Restaurant Supervisor reports to the Restaurant Manager.

As
Restaurant Supervisor, you will be responsible for the following duties:

• Have a very good understanding of the outlet's concept and food and beverage offerings and be able to verbally explain those to guests and to train colleagues on them.
• Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the sequence of service.
• Maintain a great synergy between Mosaic and Aqua to assure maximum efficiency.
• Provide direction and support to all restaurant colleagues at any time, particularly during the operational hours.
• Support the Restaurant Manager when required to train colleagues in accordance with the applicable standards and policies.
• Follow his side duty schedule and assure all tasks are completed at all times in a timely manner.

As Restaurant Supervisor,, We Expect From You

• Experience as Supervisor in a high volume restaurant with highest levels of service is preferred.
• A minimum of 2 years of experience working in a 5-star hotel environment.
• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
• Ability to understand guest needs and to deliver superior customer service.
• Ability to understand effective approaches of communication with different individuals.
• Good verbal and written communication skills in English.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets

We're Fans. Are you?

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

• Supervise and coordinate daily restaurant operations
• Ensure high standards of food quality, service, and cleanliness
• Train, motivate, and lead restaurant staff to achieve service excellence
• Handle guest inquiries, feedback, and complaints professionally
• Monitor inventory and assist with ordering supplies
• Support the Restaurant Manager in scheduling and team management
• Ensure compliance with health, safety, and hygiene standards
• Assist in implementing promotions, events, and service improvements

Qualifications

• Previous experience in a supervisory role within a hotel or restaurant
• Strong leadership and communication skills
• Enthusiastic and positive personality with a team-oriented mindset
• Excellent customer service and problem-solving abilities
• Ability to work in a fast-paced environment and manage a team
• Knowledge of POS systems (Micros), basic administrative tasks and computer literate.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

We are currently looking for a dedicated Restaurant Supervisor to join our hospitality team and take charge of ensuring smooth daily operations.

Key Responsibilities:

• Supervise and guide restaurant staff during shifts to maintain efficiency and service quality.
• Maintain service standards and ensure exceptional guest satisfaction at all times.
• Handle customer inquiries, special requests, and resolve complaints professionally.
• Assist with staff scheduling, training, and performance monitoring.
• Ensure compliance with food safety, hygiene, and operational procedures.
• Monitor floor operations, table turnover, and seating arrangements to maximize efficiency.
• Coordinate with kitchen and bar teams to ensure smooth service flow.
• Oversee opening and closing procedures, ensuring readiness and proper handovers.
• Support stock management by monitoring usage and reporting shortages to management.
• Assist in implementing promotional activities and special events.
• Conduct daily briefings with staff to review priorities, policies, and service updates.
• Enforce company policies, grooming standards, and workplace discipline.
• Prepare shift reports and communicate key issues or incidents to management.

Requirements & Qualifications:

• Diploma/Degree in Hospitality or related field (preferred).
• Minimum 3 years of experience in a supervisory role in restaurants.
• Strong leadership and interpersonal skills.
• Ability to manage staff and operations under pressure.
• Excellent communication and customer service skills.

Job Type: Full-time

Language:

• English (Preferred)

We Are Hiring – Restaurant Supervisor (Female)

Location: Doha, Qatar

We are looking for a female Restaurant Supervisor to join our team and support smooth daily operations. The ideal candidate should be energetic, customer-focused, and able to lead the service team effectively.

Key Responsibilities:

• Supervise daily restaurant operations
• Ensure high standards of customer service and hygiene
• Manage staff scheduling and training
• Handle guest inquiries and complaints professionally
• Assist in inventory and cost control

Requirements:

• Female candidates only
• Minimum 2 years of experience in a supervisory role (preferably in F&B)
• Strong communication and leadership skills
• Ability to work under pressure and handle a multicultural team

Benefits: Attractive salary + accommodation + meals + other benefits as per Qatar labor law

Interested candidates may send their CV with recent photo or WhatsApp:

Job Type: Full-time

Pay: Up to QAR4,000.00 per month

Language:

• English (Preferred)

1-Should have experience in any QSR Restaurant .

2-Having Dunkin or Crispy Cream experience is an advantage.

Job Type: Full-time

Pay: QAR3, QAR3,500.00 per month

We are seeking a passionate and dedicated Restaurant Supervisor to join our team, an authentic Asian dining destination known for exceptional flavours, warm service, and a vibrant atmosphere. The ideal candidate will have strong leadership skills, a keen eye for detail, and a genuine passion for Asian cuisine and hospitality.

Key Responsibilities:

• Supervise daily restaurant operations to ensure smooth and efficient service.
• Lead, train, and motivate team members to deliver excellent guest experiences.
• Maintain high standards of food quality, hygiene, and safety in accordance with company and local regulations.
• Coordinate with the kitchen and service teams to ensure timely and accurate order delivery.
• Handle guest inquiries and complaints professionally, ensuring customer satisfaction.
• Assist in managing staff schedules, attendance, and performance evaluations.
• Monitor inventory and support in stock control and ordering processes.
• Support management in achieving sales targets and cost control goals.

Requirements:

• Proven experience as a supervisor or Senior Waiter in a high-volume or Asian restaurant setting.
• Strong knowledge of Asian cuisines and dining culture.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced environment with a hands-on approach.
• Good understanding of food safety, hygiene, and sanitation standards.
• Flexibility to work shifts, weekends, and holidays.

Job Types: Full-time, Permanent

Pay: QAR2, QAR3,000.00 per month

We are seeking a passionate and experienced Restaurant Supervisor to join our team, an authentic Arabic restaurant known for its traditional cuisine, welcoming atmosphere, and exceptional service. The ideal candidate will be of Arabic nationality, fluent in Arabic and English, and have a proven background in restaurant supervision, with a strong understanding of Arabic culture and hospitality standards.

Key Responsibilities:

• Supervise daily restaurant operations to ensure smooth, efficient, and high-quality service.
• Lead, motivate, and support team members to deliver exceptional guest experiences.
• Communicate effectively with both guests and team members in Arabic and English.
• Ensure all hygiene, safety, and food quality standards are consistently met.
• Handle guest inquiries and complaints in a professional and courteous manner.
• Coordinate with kitchen and stewarding teams to ensure seamless service.
• Monitor inventory, assist with stock control, and support cost management.
• Assist in staff scheduling, training, and performance evaluations.
• Support management in achieving operational goals and maintaining brand standards.

Requirements:

• Proven experience as a Restaurant Supervisor or Team Leader in an Arabic or Middle Eastern restaurant.
• Arabic nationality (required).
• Fluent in Arabic and English (spoken and written).
• In-depth knowledge of Arabic cuisine and dining traditions.
• Excellent communication, leadership, and problem-solving skills.
• Strong attention to detail and a commitment to service excellence.
• Ability to work under pressure in a fast-paced environment.
• Flexibility to work shifts, weekends, and holidays.

Job Types: Full-time, Permanent

Pay: QAR4, QAR4,500.00 per month