237 Retail Management jobs in Qatar

Senior Manager Retail Operations

Doha, Doha Qatar Airways

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Job Description

JOB PURPOSE:

- To maximise sales and ensure that the levels of customer service within QDFC are the best within the Gulf region. To manage the overall operational running of the shop-floor, incorporating the sales and merchandising teams, ensuring that they are motivated towards driving sales.
- To contribute to the development, implementation, monitoring and review of a business strategy that maximises the retail net profit by driving sales and controlling costs, to build high performing teams through the effective leadership and line management to retail staff.

ACCOUNTABILITIES:
Management & Strategy Formulation
- Develop and implement the QDF Retail plan including strategies and tactics associated with marketing and growing travel retail business.
- Drive and deliver quick business wins to increase revenue income and ensure budget is achieved.
- Drive positive change in sales performance through the creation, implementation and delivery of sales strategies and presentations across QDF.
- Lead and develop a team of managers to drive retail growth; partner with HR and managers to establish recruiting networks to identify and hire top retail talent, and to ensure that ongoing orientation, training and development programs are in place to meet anticipated business needs.
- Identify and maximise all business and revenue opportunities by developing successful retail proposals and enhancing the retail offering to optimize performance.
- Responsible for the profitable operation to include developing and overseeing strategic growth initiatives, margin enhancement, visual merchandising presentation and maintaining consistency throughout the stores.
- Responsible for the P&L and accountable to ensure all retail financial metrics are achieved. Develop and implement the QDF Retail plan including strategies and tactics associated with marketing and growing travel retail business.
- Drive and deliver quick business wins to increase revenue income and ensure budget is achieved.
- Drive positive change in sales performance through the creation, implementation and delivery of sales strategies and presentations across QDF.
- Lead and develop a team of managers to drive retail growth; partner with HR and managers to establish recruiting networks to identify and hire top retail talent, and to ensure that ongoing orientation, training and development programs are in place to meet anticipated business needs.
- Identify and maximise all business and revenue opportunities by developing successful retail proposals and enhancing the retail offering to optimize performance.
- Responsible for the profitable operation to include developing and overseeing strategic growth initiatives, margin enhancement, visual merchandising presentation and maintaining consistency throughout the stores.
- Responsible for the P&L and accountable to ensure all retail financial metrics are achieved.

Operational
- Oversee all day to day operational issues in QDF. This would also extend towards the major involvement in strategic planning setup.
- Develop and maintain strategic relationships with staff and all other stakeholders operating in HIA.
- Oversee the implementation of the company’s scheduled stock counts, in conjunction with stock control, to provide accurate records for the company and minimise stock issues. Manage stock levels and make key decisions about stock control.
- Manage and ensure that sufficient control measures are in place to secure both stock and cash at the shops, stores and warehouse.
- Analyse sales figures and forecasting futures sales volumes to maximise profits, analyse and interpret trends to facilitate planning and present recommendations to management.

Use information technology to record sales figures, for data analysis and forward planning; update management about business performance, new initiatives and other pertinent issues.
- Tour sales floor regularly, talk to Category Managers and customers, and identify and resolve urgent issues.
- Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives and monitor what neighbouring duty free competitors are doing.
- Deal with staffing issues such as disciplinary meeting, exit interview, conducting appraisals, managing performance and ensuring standards for quality and customer are met. Ensure the retail operation complies with all policies and procedures relating to Security, Health and Safety; influence any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business.
- Perform other department duties related to his/her position as directed by the Head of the Department.

Management & Leadership
- Establish the department or teams objectives and priorities to align with and support business objectives.
- Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
- Oversee and supervise employees. Direct daily ac
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Manager – Cash Management Sales

Doha, Doha Doha Bank Group

Posted today

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Job Description

Overview

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The incumbent will monitor and manage the team for achieving profitability / P&L targets, and service delivery to meet complex cash management needs of corporate clients through correspondent banking services, local / international fund transfers, WPS payment, credit management, cash collection, Bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units, and operational teams in business enhancement / customer retention efforts and enhanced service delivery.

For detailed job description and to apply for this position, please follow the link:

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Manager – Cash Management Sales

Doha, Doha Doha Bank Qatar

Posted 2 days ago

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Job Description

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The incumbent will monitor and manage the team for achieving profitability / P&L targets, and service delivery to meet complex cash management needs of corporate clients through correspondent banking services, local / international fund transfers, WPS payment, credit management, cash collection, Bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units, and operational teams in business enhancement / customer retention efforts and enhanced service delivery.

For detailed job description and to apply for this position, please follow the below link.

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Manager – Cash Management Sales

Doha, Doha DOHA BANK

Posted 4 days ago

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Job Description

Role Objective:

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The incumbent will monitor and manage the team for achieving profitability / P&L targets, and service delivery to meet complex cash management needs of corporate clients through correspondent banking services, local/international fund transfers, WPS payment, credit management, cash collection, Bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units, and operational teams in business enhancement/customer retention efforts and enhanced service delivery.

Detailed Roles and Responsibilities:

  • Work closely with the Head - Global Transaction Banking in formulation and implementation of the Cash Management services strategy.
  • Ensure the implementation of the strategy, annual business plans, budgets, policies and procedures of the Cash Management services function.
  • Drive the profitability / P&L targets of the section through completing sales, service management, and business development of existing and new corporate clients.
  • Monitor the activities of the team, ensuring that the Cash Management Service business plans are within budgets and timescales.
  • Update self on the current industry trends, economic events, competitive environment, regulatory/government requirements and, update the management to implement adequate changes, in term of country specific deliverables.

Educational Qualifications:

  • University graduate with a degree in Business or Banking or Finance or any other related discipline.
  • Master’s degree in Management any other related discipline will be an added advantage.

Experience:

  • 10-15 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
  • Experience in Corporate Banking/ Treasury/Cash Management

Certifications

  • Professional certification such as CFA/ CPA/ CA and or CMA is preferable
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Manager – Cash Management Sales

Doha, Doha Doha Bank Group

Posted today

Job Viewed

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Job Description

Overview

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The incumbent will monitor and manage the team for achieving profitability / P&L targets, and service delivery to meet complex cash management needs of corporate clients through correspondent banking services, local / international fund transfers, WPS payment, credit management, cash collection, Bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units, and operational teams in business enhancement / customer retention efforts and enhanced service delivery. For detailed job description and to apply for this position, please follow the link:
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Manager – Cash Management Sales

Doha, Doha Doha Bank Qatar

Posted 2 days ago

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Job Description

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The incumbent will monitor and manage the team for achieving profitability / P&L targets, and service delivery to meet complex cash management needs of corporate clients through correspondent banking services, local / international fund transfers, WPS payment, credit management, cash collection, Bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units, and operational teams in business enhancement / customer retention efforts and enhanced service delivery. For detailed job description and to apply for this position, please follow the below link.

#J-18808-Ljbffr
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Manager – Cash Management Sales

Doha, Doha DOHA BANK

Posted 4 days ago

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Job Description

Role Objective: The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The incumbent will monitor and manage the team for achieving profitability / P&L targets, and service delivery to meet complex cash management needs of corporate clients through correspondent banking services, local/international fund transfers, WPS payment, credit management, cash collection, Bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units, and operational teams in business enhancement/customer retention efforts and enhanced service delivery. Detailed Roles and Responsibilities: Work closely with the Head - Global Transaction Banking in formulation and implementation of the Cash Management services strategy. Ensure the implementation of the strategy, annual business plans, budgets, policies and procedures of the Cash Management services function. Drive the profitability / P&L targets of the section through completing sales, service management, and business development of existing and new corporate clients. Monitor the activities of the team, ensuring that the Cash Management Service business plans are within budgets and timescales. Update self on the current industry trends, economic events, competitive environment, regulatory/government requirements and, update the management to implement adequate changes, in term of country specific deliverables. Educational Qualifications: University graduate with a degree in Business or Banking or Finance or any other related discipline. Master’s degree in Management any other related discipline will be an added advantage. Experience: 10-15 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Experience in Corporate Banking/ Treasury/Cash Management Certifications Professional certification such as CFA/ CPA/ CA and or CMA is preferable

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Manager – Cash Management Sales Doha Bank Qatar

Doha, Doha Doha Bank Group

Posted 3 days ago

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Job Description

Overview

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The role includes monitoring and managing the team to achieve profitability / P&L targets and delivering service to meet complex cash management needs of corporate clients through correspondent banking services, local and international fund transfers, WPS payment, credit management, cash collection, bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units and operational teams for business enhancement, customer retention, and improved service delivery.

Responsibilities
  • Plan and lead the Cash Management service vertical within Wholesale Banking, coordinating closely with the Department Head Global Transaction Banking.
  • Monitor and manage the team to achieve profitability / P&L targets and ensure effective service delivery for complex cash management needs.
  • Oversee operations related to correspondent banking, local/international fund transfers, WPS payments, credit management, cash collection, bill payments, and other e-banking services.
  • Liaise with other WB Business Units and operational teams to drive business enhancement, customer retention, and enhanced service delivery.

For detailed job description and to apply for this position, please follow the link below.

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Manager – Cash Management Sales Doha Bank Qatar

Doha, Doha Doha Bank Group

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The role includes monitoring and managing the team to achieve profitability / P&L targets and delivering service to meet complex cash management needs of corporate clients through correspondent banking services, local and international fund transfers, WPS payment, credit management, cash collection, bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units and operational teams for business enhancement, customer retention, and improved service delivery. Responsibilities

Plan and lead the Cash Management service vertical within Wholesale Banking, coordinating closely with the Department Head Global Transaction Banking. Monitor and manage the team to achieve profitability / P&L targets and ensure effective service delivery for complex cash management needs. Oversee operations related to correspondent banking, local/international fund transfers, WPS payments, credit management, cash collection, bill payments, and other e-banking services. Liaise with other WB Business Units and operational teams to drive business enhancement, customer retention, and enhanced service delivery. For detailed job description and to apply for this position, please follow the link below.
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Assistant Store Manager

Doha, Doha Apparel Group

Posted 15 days ago

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Job Description

Job Description

Position Objective:

Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.

Key Responsibility:

Sales and Customer Focus:

  • Consider the needs of the customers at all times
  • Implements a high standard of customer focus within the store
  • Leads by example in all aspects of customer service
  • Actively seeks ways to achieve or exceed shop sales targets
  • Ensures all members of team have an understanding of KPIs and targets to be achieved
  • Ensures any promotional offers, regarding stock, are implemented within the store
  • Implement strategies effectively to drive sales in the store

Store Administration:

  • Regularly audits own store administration and resolve any issues
  • Implements, within own store, any changes in administration procedure positively and effectively
  • Collaborate with the Store Manager to set and achieve sales targets.
  • Monitor sales performance and analyze key performance indicators (KPIs).
  • Implement sales strategies to maximize revenue and meet business goals.
  • Oversee inventory control and merchandising to optimize product availability.
  • Ensure accurate stock levels through regular stock checks and replenishment.
  • Ensure that the store layout and presentation align with brand standards.

Presentation and Management:

  • To ensure store has the correct stock package and required stock levels to maximize sales potential
  • Ensures high standard of visual merchandising and maintenance amongst all staff
  • Effectively communicates any changes in stock or store layout to all members of the team
  • Ensure that each member follow the retail standard
  • Maintaining the back store operation and replenishment of the merchandise

Staffing & Team Performance Management:

  • Monitors/ Manages schedules for salesperson work hours, vacations and days off
  • Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
  • Encourage full participation of salesperson in creating store goals and developing plans
  • Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
  • Maintain the leave of the staff

Security:

  • Ensures security procedures are adhered to throughout the store.
  • Maintains a high standard of security awareness, regarding stock and money, within store.

Other Job Deliverables:

  • Carry out corrective action / progressive discipline as necessary
  • Demonstrate dependability, reliability and punctuality.
  • Maintain strict confidence of all employee and employment-related information.
  • Demonstrate the highest level of integrity and ethics in all the decision-making process.

Desired Experience:

The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred. #J-18808-Ljbffr
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