58 Retail Manager jobs in Qatar

Company Description

Teyseer Services Company is one of the leading service provider in Hospitality and Facilities Management in Qatar. Teyseer Services Company was established in 1987, and has been growing rapidly ever since, regularly meeting its business objectives and keeping customers satisfied by enhancing their Operations efficiency and productivity. Today we take pride in leading the industry in Qatar, providing tailor-made services to clients in the Oil and Gas sector, Educational Institutions, Hospitals, Remote Site locations, Construction projects and workplaces.

Role Description

The Project Manager - Retail Catering
is responsible for leading and coordinating the end-to-end operations of retail catering services across one or multiple locations. This role focuses on optimizing operational efficiency, ensuring exceptional customer service, managing staff and budgets, and maintaining high standards of food quality, safety, and presentation. The ideal candidate will have a strong background in both retail management and catering operations, with the ability to drive performance and profitability

Duties & Responsibilities:

• Oversee day to day operations of all catering retail outlets to ensure consistency, quality, and compliance.
• Lead, manage, and motivate on-site teams including supervisors, catering assistants, and service staff.
• Monitor KPIs and financial performance, including sales targets, cost control, and labor efficiency.
• Develop promotional strategies to drive retail sales and customer engagement.
• Collaborate with marketing and operations teams to develop and implement catering menus and retail offerings.
• Assist in marketing initiatives for catering services, leveraging social media and community engagement to attract new clients.
• Monitor and analyze sales performance metrics, adjusting strategies to meet and exceed financial targets and operational goals.
• Manage and schedule catering staff, including onboarding, training, and performance management.
• Monitor inventory levels and coordinate with suppliers to ensure timely procurement of food, beverages, and retail items.
• Analyze sales and financial performance, preparing reports and implementing strategies to increase profitability.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Cultivate and maintain relationships with clients, addressing their needs and feedback to enhance customer satisfaction and loyalty.
• Prepare and present regular operational reports and strategic recommendations to senior leadership.
• Work with chefs and culinary teams to ensure menus are up-to-date, cost-effective, and aligned with customer preferences.
• Coordinate logistics for events, including venue selection, setup, and execution, ensuring a flawless experience for clients.

Qualifications / Competencies:

• Degree or diploma in Hospitality Management, Business Administration, or a related field.
• Proven experience in retail or catering management minimum 8 years
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Solid understanding of food safety and hygiene standards.
• Proficient in POS systems, Microsoft Office Suite, and basic financial reporting.
• Food Safety Certification or relevant hospitality qualification.

If your profile matches the above criteria, please share your CV at -

Job Title: Retail Operations Manager

Location :- Qatar

Industry :- Retail

Female candidates only

Job Summary:

We are looking for a dynamic Retail Operations Manager to oversee daily operations of our stores. The ideal candidate will ensure smooth store functioning, achieve sales targets, maintain high customer satisfaction, and drive operational efficiency across all retail outlets.

Key Responsibilities:

• Manage and supervise multiple apparel retail stores to ensure smooth operations.
• Lead, mentor, and train store managers and staff to deliver exceptional performance.
• Monitor sales, set targets, and drive initiatives to achieve revenue and profitability goals.
• Ensure compliance with company policies, SOPs, and visual merchandising standards.
• Oversee inventory management, stock replenishment, and supply chain coordination.
• Resolve customer escalations and enhance the overall shopping experience.
• Prepare performance reports and provide insights for strategic decisions.

Interested candidates, please share your CV on

Regards,

Aditi

Qualifications:

• Minimum 10 years of experience in retail management, preferably with companies like Lulu, Safari, Nesto, or Carrefour.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.

Benefits:

• Competitive salary: 10,000 QAR per month.
• Company-provided car.
• Monthly performance incentives.
• Quarterly bonus based on performance.

Duties & Responsibilities:

• Oversee the day-to-day operations of the showroom.
• Manage and motivate the sales team to achieve targets.
• Ensure high levels of customer satisfaction and service quality.
• Monitor inventory, stock levels, and merchandising standards.
• Implement sales strategies and promotional campaigns.
• Maintain showroom appearance and ensure compliance with company policies.
• Prepare reports on sales, performance, and customer feedback.

Job Type: Full-time

Pay: Up to QAR10,000.00 per month

Education:

• Bachelor's (Preferred)

About TODA for Trading

TODA for Trading is a fast-growing retail company committed to providing high-quality products and exceptional customer service. We operate both in-store and online, offering a wide range of products that meet the diverse needs of our customers. As we expand, we're looking for motivated individuals to join our dynamic team and grow with us.

Available Positions:1. Sales Assistant

Responsibilities:

• Greet and assist customers in-store.
• Provide product information and recommendations.
• Manage stock levels and maintain store presentation.
• Process transactions using POS systems.

Requirements:

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.

• Energetic, positive attitude with a focus on customer satisfaction.

• Retail Store Manager ( Arabic speakers )

Responsibilities:

• Oversee daily operations of the retail store.
• Train and supervise sales staff.
• Monitor sales performance and implement strategies to achieve targets.
• Manage inventory, merchandising, and customer service standards.

Requirements:

• Proven experience in retail management.
• Leadership and team management skills.

• Strong organizational and problem-solving abilities.

• Online Sales Specialist ( Arabic Speakers )

Responsibilities:

• Manage and update online store platforms (e.g., website, social media, marketplaces).
• Handle customer inquiries and orders through online channels.
• Coordinate online promotions and product listings.
• Track online sales performance and suggest improvements.

Requirements:

• Experience in e-commerce or online sales.
• Familiarity with online selling platforms and digital marketing tools.
• Detail-oriented with excellent written communication skills.

Job Type: Full-time

Pay: QAR3, QAR5,000.00 per month

We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.

Duties and Responsibilities:

Answer customer calls and inquiries accurately and professionally.

Receive customers in person, identify their needs, and provide appropriate service solutions.

Follow up on customer files from contract signing until worker arrival and handover.

Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.

Coordinate with external recruitment agencies in labor-supplying countries to track order status.

Enter and update customer data, order files, and contracts in the internal system.

Resolve problems and complaints to ensure high levels of customer satisfaction.

Schedule worker handover appointments and coordinate with sponsors.

Ensure completion of all documents and legal requirements for recruitment.

Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.

Prepare weekly reports on case progress, complaints, and resolutions.

Maintain strict confidentiality and professional ethics in all client dealings.

Promote company services for recruiting domestic and professional workers.

Prepare offers and pricing and ensure contract signing with clients.

Participate in marketing events and exhibitions to strengthen market presence.

Submit periodic reports on sales activities and customer feedback.

Comply with company policies and customer service standards.

Qualifications and Requirements:

Arabic speakers only apply for the job

Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.

Strong problem-solving ability and capacity to work under pressure.

Proficient in computer systems and CRM software.

Professional appearance with strong interpersonal skills across diverse nationalities.

NOC is required.

Job Type: Full-time

Pay: QAR4, QAR6,000.00 per month

Experience:

Manpower companies: 3 years (Required)

Customer relationship management: 3 years (Preferred)

Agency management: 3 years (Preferred)

Language:

Arabic (Native)

English (Required)

Ability to Commute:

Please send your CV on WhatsApp Only:

Job Type: Full-time

A Major Hotel Supplies & Hospitality Company looking for:

• Customer Service Representative.

With a minimum 3+ years' experience in the same field.

Full package + Commission will be provided.

Requirements:

• Experience in same field or in Hospitality is an advantage.
• Holding a Qatari Driving License is an advantage.
• Valid R.P & NOC
• Flexibility in working hours
• attending calls after working hours

Job Type: Full-time

Pay: QAR2, QAR4,000.00 per month

Application Question(s):

• Do you have Qatar driving license?
• Do you have your own private car?

Language:

• Arabic & English (Preferred)

Roles & Responsibilities:

• Handle inbound and outbound calls in a professional and timely manner.
• Assist customers with inquiries, complaints, and requests, escalating issues when needed.
• Maintain and update participant and stakeholder profiles using CRM systems.
• Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
• Operate CRM and other communication tools; log all interactions with detailed notes.
• Submit regular reports on interactions, trends, and feedback.
• Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
• Maintain high service quality standards and uphold data privacy requirements.
• Provide support during events and programs, including phone and data coordination.
• Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
• Coordinate mail, courier services, and visitor sign-ins.
• Collaborate with internal teams for resolution of inquiries or special coordination needs.
• Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.

Requirements

• Fluent in Arabic and English (spoken and written).
• Prior experience in customer service or receptionist roles.
• Strong communication, interpersonal, and problem-solving skills.
• Proficient in CRM systems and Microsoft Office.
• Professional appearance and demeanor.

Candidates must be locally available in Qatar with Valid QIDs and NOC.

Job Type: Contract

Contract length: 6 months

Pay: QAR3, QAR5,000.00 per month

About The Job

We are hiring a Customer Service Representative to be the first point of contact with our customers. The role involves handling inquiries, resolving issues efficiently, and ensuring customer satisfaction while representing Mondial's values.

Key Responsibilities:

• Handle customer calls and inquiries.
• Resolve complaints and problems effectively.
• Provide exceptional service that reflects the company's identity.
• Coordinate with other teams to ensure service continuity.

Requirements:

• Minimum 3 years of customer service experience.
• Fluency in Arabic and English.
• Excellent communication and problem-solving skills.
• Professional and customer-oriented attitude.
• Valid residency in Qatar.
• Immediate availability to join.

Location: Al Wakrah, Qatar

Work Schedule: Full-time, 6 days/week

Job Type: Full-time

Pay: From QAR2,300.00 per month

Job Title: Customer Service Cashier

Location: Doha, Qatar

Job Type: Full-Time

Job Description:

We are seeking a reliable and customer-oriented Cashier to join our team, responsible for accurately processing transactions and taking customer orders. In this role, you'll be responsible for taking customer orders, handling payments, and ensuring smooth interactions between customers and the kitchen.

Key Responsibilities:

• Take customer orders accurately and efficiently, ensuring all items are recorded correctly.

• Enter orders into the POS system and communicate special requests or modifications to the kitchen.

• Handle customer payments, providing change or receipts as needed.

• Maintain a strong knowledge of the menu to assist customers with their orders or recommendations.

• Ensure a smooth flow of service by coordinating between customers, waitstaff, and the kitchen.

• Provide excellent customer service with a friendly and approachable attitude.

• Keep work area clean and organized, ensuring a tidy cashier station.

• Follow food safety and sanitation guidelines to maintain a clean and safe environment.

Qualifications:

• Strong knowledge of the menu and ability to communicate it clearly to customers.

• Excellent communication and interpersonal skills.

• Ability to work efficiently and manage multiple tasks in a fast-paced environment.

• Positive and professional attitude when interacting with customers.

• Food Safety Certificate required.

Experience Level:

• 1+ year of experience in food & beverage, customer service, or a similar role.

Job Type: Full-time

Experience:

• entering orders into the POS system: 1 year (Required)
• customer service : 1 year (Required)

License/Certification:

• Food Safety Certificate (Required)

Application Deadline: 01/10/2025