112 Retail jobs in Al Hilal

About the role

As Manager Retail Operations / Senior Retail Manager, you will be responsible for maximising sales and profit, ensuring achievement of target through the delivery of world class customer service and effective merchandising. You’ll oversee and manage the day-to-day operations of QDF business including a multitude of high-profile brands, specifically within the beauty and perfumes & cosmetics category.

Key Accountabilities include, but are not limited to:

• Lead, manage and develop the retail team to deliver sales targets through delivery of excellent customer service and operational standards.
• Manage the entire retail operations in accordance with company policy so as to establish an operation that not only meets but exceeds performance levels.
• Participate in the development and implementation of Qatar Duty Free marketing strategy and promotional plans and campaigns
• Maximise sales and profits through correct planning, forecasting and allocation of resources.
• Manage all brand concessions and ensure that their standards are adhered to.
• Ensure promotional programs are implemented to agreed deadlines with all supporting materials and stock in line with supplier agreements to maximise sales.
• Manage staff scheduling to ensure that it corresponds to trading patterns and allows flexibility of staff to meet demands across both on peak and off peak seasons.
• Make recommendations for space management allocations to maximise sales opportunities.
• Ensure that sales targets are met by effective communication of information to managers and merchandisers and take corrective action in the event of sales slowdown.
• Inspire and develop all staff in delivery of world class customer service standards in line with our 5-star airline
• Drive a culture of teamwork and continuous improvement to ensure sales are maximised.
• Ensure customer complaints or issues are dealt with quickly and efficiently; identify any root cause issues and ensure preventive and corrective action.
• Identify training needs and ensure that a development plan is in place to continually improve levels of customer service across the operation.
• Liaise and develop work relations with relevant airport agencies to ensure customer, staff and stock movement is efficient and effective for the business.
• Research and be aware of trends in display and visual merchandising and make recommendations to the Marketing department as appropriate.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

About you

The successful candidate will have the following qualifications and skills:

• High School / Vocational Qualification / Diploma plus minimum 9 years of relevant job-related experience; or
• Bachelor Degree or equivalent plus minimum 8 years of relevant job-related experience

Preferred skills and experience:

• Experience in retail developing, managing and influencing people and the bottom-line results
• Experience in customer facing and fast paced business
• Knowledge of the business environment in the region and ability to tap into networks to stay current Operational knowledge of a Retail Environment Preferred
• Experience working in the Middle East; international business or luxury market experience o prior experience with Duty Free or airport (preferred)
• Financial knowledge of cash handling, banking and working with budgets
• Proficient with MS Office and working knowledge of other retail IT/POS systems
• High degree of analytical and problem-solving skills

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Begin your journey with us.

Our story started with just four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure, instead, we dare to achieve what’s never been done before.

So, whether you are creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story, a story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

Calling all ambitious Retail professionals to join our Qatar Duty Free team and start writing your own story with Qatar Airways Group.

Qatar Duty Free Company – A world of exclusives awaits you at one of the largest duty-free areas in the world, Qatar Duty Free. The award-winning shopping emporium boasts of more than 90 elegant boutiques and affordable retail stores, as well as more than 30 restaurants and cafés covering over 40,000 square meters at the world's best airport, Hamad International Airport.

About The Role

Sales Assistant - your role is to maximize sales at every available opportunity while ensuring that customers receive the highest level of service. Ensuring that the shop is fully merchandised according to the departmental layout and the shelves are kept fully stocked at all times or displayed in a manner that maximizes the selling opportunity.

Key Accountabilities Includes:

• Acknowledge and approach customers, establish customer needs.
• Present and demonstrate and sell the product through features, advantage and benefits (F.A.B.) of the Merchandise.
• Make a continuous effort to have the best sales results for the department.
• Introduce customers to other departments after having dealt with their needs.
• Assist in any other section of the shop, which may be under pressure.
• Identify the needs and wants of QDFC Customers.
• Maximize sales at every available opportunity thereby maximizing each of the 10 bestselling techniques and every selling opportunity, where possible to complimentary sell and where it is necessary to “substitute sell”
  
  

• Maximize sales in assigned Store at every possible opportunity while ensuring that customers receive the highest level of service.
• Ensure that the boutique is fully merchandised according to the Brand layout and visual merchandising standards to maximize the selling opportunity.
• Embrace and follow on a daily basis the Brand experience during all interactions.
• Handle merchandise and ensure all Security policies are followed as per high value stock handling process.
• Deliver a personalized and elevated experience with commercial success while representing the brand in an elegant and hospitable way. Deliver consistent level of customer service to always score higher marks on mystery shop results conducted by Brands and QDFC as a 5-star shopping destination.
• Build long term relationship with customers to maximize return customers through consistent service excellence and provide exceptional after sales service as per luxury Brand guidelines.
  
  

• Follow the Security Tamper Evident Bag (STEB) procedure to correctly pack items.
• Scan QDFC products correctly at POS machines.
• Sell push lines items at the POS.
• Serve customers at the POS with kindness and respect.
• Keep the POS area neat and tidy.
• Answer basic questions from customers on products or provide any other general information about QDF stores or airport amenities.
• Carry out the end-of-shift cash closing steps. Put cash in the cash bag, seal the cash bag and submit to the cash office in HIA.
• Process card and cash transactions on the POS in accordance with company SOPs.
  
  

• High School Qualification with Minimum 1 year of job-related experience.
• Bachelor’s Degree or Equivalent with No prior job-related work experience.
• Effective English Knowledge communication- both written and spoken.
• Confident and strong inter-personal skills
• High level of Integrity.
• Behave in a polite and business-like manner while on duty and show the highest regards for our entire customer at all times.
• Be pleasant and approachable.
  
  

Job title

Recruitment Event in Serbia | Retail Roles | Qatar Duty Free

Ref #

I7

Location

Qatar - Doha

Job family

Customer Service

• Closing date: 08-Sep-2025
  
  

• Acknowledge and approach customers, establish customer needs.
• Present and demonstrate and sell the product through features, advantage and benefits (F.A.B.) of the Merchandise.
• Make a continuous effort to have the best sales results for the department.
• Introduce customers to other departments after having dealt with their needs.
• Assist in any other section of the shop, which may be under pressure.
• Identify the needs and wants of QDFC Customers.
• Maximize sales at every available opportunity thereby maximizing each of the 10 bestselling techniques and every selling opportunity, where possible to complimentary sell and where it is necessary to “substitute sell”
  
  

• Maximize sales in assigned Store at every possible opportunity while ensuring that customers receive the highest level of service.
• Ensure that the boutique is fully merchandised according to the Brand layout and visual merchandising standards to maximize the selling opportunity.
• Embrace and follow on a daily basis the Brand experience during all interactions.
• Handle merchandise and ensure all Security policies are followed as per high value stock handling process.
• Deliver a personalized and elevated experience with commercial success while representing the brand in an elegant and hospitable way. Deliver consistent level of customer service to always score higher marks on mystery shop results conducted by Brands and QDFC as a 5-star shopping destination.
• Build long term relationship with customers to maximize return customers through consistent service excellence and provide exceptional after sales service as per luxury Brand guidelines.
  
  

• Follow the Security Tamper Evident Bag (STEB) procedure to correctly pack items.
• Scan QDFC products correctly at POS machines.
• Sell push lines items at the POS.
• Serve customers at the POS with kindness and respect.
• Keep the POS area neat and tidy.
• Answer basic questions from customers on products or provide any other general information about QDF stores or airport amenities.
• Carry out the end-of-shift cash closing steps. Put cash in the cash bag, seal the cash bag and submit to the cash office in HIA.
• Process card and cash transactions on the POS in accordance with company SOPs.
  
  

• High School Qualification with Minimum 1 year of job-related experience.
• Bachelor’s Degree or Equivalent with No prior job-related work experience.
• Effective English Knowledge communication- both written and spoken.
• Confident and strong inter-personal skills
• High level of Integrity.
• Behave in a polite and business-like manner while on duty and show the highest regards for our entire customer at all times.
• Be pleasant and approachable.
  
  

Join to apply for the Sales Executive - Watches | Retail | DOMASCO | Qatar role at Al-Futtaim .

Established in the 1930s, Al-Futtaim Group is a diversified regional business headquartered in Dubai, UAE. It operates across five divisions: automotive, financial services, real estate, retail, and healthcare, with over 35,000 employees across more than 20 countries.

The role involves delighting customers, generating sales to meet or exceed targets, maintaining attractive displays, and ensuring stock safety and retail standards.

• Attend to customers, explain product benefits and features, and achieve sales targets.
• Maintain an attractive showroom display and motivate customers.
• Keep daily sales and stock records updated.
• Assist in inventory checks and replenishments.
• Handover stock and cash at shift end.
• Assist with display changes and stock management.

• Friendly, engaging personality with good communication skills.
• Ability to stand for 8 hours.
• Confident, helpful, polite, and physically fit.
• Experience in stock replenishment.

• High School diploma; Bachelor preferred.
• 3-4 years in the watch industry.
• Proven goal achievement and good relationship skills.

We encourage candidates to read the full description and prepare a personalized CV. Our team values respect, integrity, collaboration, and excellence.

This is a full-time role in sales and business development within the retail industry. Referrals can enhance your interview chances.

Summary: This position is responsible to primarily mobilize CASA deposit and to manage liability portfolio to boost business of the branch & achieve expected/given targets and level of growth in all key result areas and ensure constant improvement in liability portfolio.

Key Responsibilities

1. Focuses on New to

5+ years of experience as a Business Analyst in Cards and Retail Banking domain.

• In-depth knowledge of at least two of the following systems: TSYS , FIS , PRIME , POS (Point of Sale).
• Strong understanding of credit/debit/prepaid card products and processing flows.
• Experience with card scheme integrations (Visa, MasterCard, AMEX, etc.).
• Familiarity with ISO 8583 messaging and other transaction standards.
• Experience working with Agile and Waterfall project methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple stakeholders and work under tight deadlines.

Employment Type

Full Time

Company Industry

• IT - Software Services

Department / Functional Area

• IT Software

Keywords

• Agile Methodologies
• Business Systems Analyst
• User Experience
• Digital Product Analyst
• Business Analysis
• EBanking Analyst
• Project Management
• Digital Banking
• Banking
• Retail Banking

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or

We are looking for an experienced Store Manager to oversee daily operations at EV Care Car Accessories . The ideal candidate will be responsible for managing staff, maintaining inventory, ensuring customer satisfaction, and increasing sales.

• Manage day-to-day operations of the store.
• Supervise and train staff to ensure high levels of customer service.
• Monitor and manage inventory levels, placing orders when necessary.
• Handle customer inquiries, complaints, and provide exceptional service.
• Track sales and create performance reports for senior management.
• Implement company policies and procedures.

• Proven experience in retail management.
• Strong leadership skills with the ability to motivate staff.
• Excellent customer service and communication skills.
• Ability to make strategic decisions and solve problems effectively.
• Familiarity with retail management software is a plus.

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

• You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
• Drive client relationships within an omni-channel approach
• Provide pre-buying feedback on products
• Drive eNPS through people experience initiatives and culture
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
• Ensure click and collect are conducted within SLAs (Service-level agreement)
• Ensure customer data is properly captured in adherence to marketing team requirements.
• Support with in-store marketing events and activations
• Keep abreast of all brand social media activities and campaigns
• Drive sell-throughs within the store
• Support in-store CX initiatives
• Provide input to what’s working well/what’s not working well within the store

What you’ll need to succeed

• Arabic Language is a must
• A highly personalized approach to customer service, focusing on individual preferences and desires
• Exceptional ability to truly understand and proactively respond to unique customer needs
• Proven expertise in clienteling, consistently building and nurturing long-term client relationships and loyalty
• Energetic, and enthusiastic personality with a proactive approach to sales
• Ability to quickly adapt and learn about new products and industries

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.

Job Description

Trains and supervisors house officers. Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Anticipates potential problems and reacts to disturbances and prohibited conduct. Responds to emergency situations as needed.

• Maintain complete knowledge of and comply with all departmental policies / service procedures / standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Be familiar with all hotel services / features and local attractions / activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Maintain complete awareness of :
• scheduled group activities and house count.
• hours of operation.
• Fire, emergency procedures manual, and business continuity plan
• Notify local authorities when situations warrant.
• Report and document any guest or employee incident.
• Health screening for all employees, contractors and visitors entering property. Provide badges for contractors.
• Issue radios, keys to designated hotel personnel. Maintain accurate records and ensure the safekeeping of such.
• Inspect employee packages, purses, bags, etc. as employees enter or leave the property.
• Patrol the property, check all designated points and document all actions taken.
• Coordinate emergency situations.
• Investigate duress alarms. Demonstrate proficiency with regards to the comprehension and use of all applicable codes.
• Receive radio and telephone reports of emergency situations. Determine nature, location, priority of emergency and promptly dispatch emergency response and back-up as necessary.
• Maintain vigilance of all monitors and alarm panels and be familiar with their operation.
• Familiarity with the operational use of the fire alarm enunciator panel.
• Be knowledgeable of the areas to be controlled, officers on duty, building locations, emergency telephone numbers and the facilities and availability of emergency services.
• Resolve safety hazard situations.
• Investigate suspicious persons on hotel property.
• Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documented reports.
• Respond to the scene of guest / employee accident promptly; administer first aid / CPR; communicate specified information to personnel as required.
• Comply with state regulations and hotel guidelines for handling intoxicated guests.
• Report to scenes of vehicles accidents / thefts and document specified information.
• Coordinate lost and found items program. Document, organize and store all lost and found items given to Loss Prevention; document guest inquiries for lost items and coordinate return of lost items to guests.
• Monitor surveillance cameras.
• Supervise the entire Loss Prevention staff assigned to the shift.
• Manage all fire alarms and emergencies within the property.

Qualifications