12 Room Dining jobs in Qatar

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information
Job Number

Job Category
Food and Beverage & Culinary

Location
Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

Job Summary
Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES
Managing Day-to-Day Room Service Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Ensures property policies are administered fairly and consistently.
• Communicates areas in need of attention to staff and follows up to ensure follow through.
• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Room Service Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Celebrates successes and publicly recognizes the contributions of team members.
• Communicates performance expectations in accordance with job descriptions for each position.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Observes service behaviors of employees and provides feedback to individuals.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Supervises service behaviors of employees and provides feedback to individuals.

Room Service Financial and Budgeting Goals

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Empowers employees to provide excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels
• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.
• Sets a positive example for guest relations.
• Handles guest problems and complaints.
• Participates in the employee performance appraisal process, providing feedback as needed.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.
• Trains staff and monitors adherence to all cash handling and credit policies and procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Recognizes good quality products and presentations.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

Job Purpose:
We are seeking a dedicated and detail-oriented
Assistant In-Room Dining Manager
to join our Food & Beverage team. This is a unique opportunity to play a key role in elevating our in-room dining operations and ensuring our guests enjoy world-class service from the comfort of their rooms.

Responsibilities:

• Manage the daily operations, ensuring smooth and efficient service.
• Supervise, train, and motivate in-room dining staff to consistently deliver exceptional guest experiences.
• Oversee order accuracy, presentation standards, and timely delivery of all in-room dining requests.
• Monitor guest feedback and work proactively to exceed expectations and resolve issues.
• Maintain high standards of hygiene, health, and safety in compliance with hotel policies.
• Collaborate with kitchen, housekeeping, and front office teams to ensure seamless service delivery.
• Contribute to departmental budgeting, inventory control, and cost management.

Qualifications & Competencies:

• Previous experience in food & beverage service, ideally within a luxury hotel environment.
• At least 2 years of supervisory or managerial experience in room service or similar.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Flexibility to work shifts, including evenings, weekends, and holidays.
• Knowledge of POS systems and basic financial principles.
• A passion for hospitality and guest service excellence.

What's In It for you?

• One of the most iconic place to be and work
• Amazing learning and development program
• Discounted rates at The Ned Doha
• Fantastic career growth opportunities

At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Apply today and join us

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo #BELIMITLESS

Job Description
Key Responsibilities:

• Receive and record in-room dining orders via phone or digital platforms promptly and accurately.
• Provide guests with detailed menu information, including specials, ingredients, and preparation times.
• Confirm orders and relay them to the kitchen or relevant departments for preparation.
• Address guest questions or concerns regarding menu items, allergies, or dietary preferences.
• Coordinate with room service delivery staff to ensure timely and correct delivery of orders.
• Maintain a courteous and professional demeanor at all times.
• Document and communicate any special requests or complaints to the management team.
• Assist with billing and payment processing when necessary.
• Maintain knowledge of hotel services, facilities, and promotions to enhance guest experience.

Qualifications
Qualifications:

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Basic knowledge of food and beverage menus.
• Ability to handle guest inquiries politely and efficiently.
• Previous experience in customer service or hospitality preferred.

Job Summary

• Plan, prepare, set up and provide quality service in all areas of food service including, but not limited to menu items, line specials, displays/ presentations of appetizers, entrees, side dishes, sauce, stock, and sandwiches in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.

Essential Duties and Responsibilities

Associate satisfaction

• Ensures to deliver the brand promise and always provide exceptional guest service.
• Exercise responsible behavior always.
• Maintains positive associate interactions with good working relationships.

Operations

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level daily.
• Maintain complete knowledge of Associate Dining Room capacity, hours of operation, proper table set-up.
• Maintain complete knowledge of all menu items, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintain complete knowledge and comply with all policies/service procedures.

Complete opening side duties as assigned:

• Check quality and amount of all stock and supplies using checklist.
• Prepare napkins.
• Requisition all necessary supplies and transport from storeroom to Associate Dining Room.
• Set tables according to service standards.
• Set up all condiments (butter, jellies, syrups, juices) and beverages (tea-coffee) according to service standards.
• Ensure a sufficient supply of all silverware, glassware, and chinaware for service.
• Prepare a display of all cold food items (cereals, fruits, and salads).
• Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.
• Assist associates with food & beverage, engage in "small talks".
• Anticipate associates' needs, respond promptly, and acknowledge all associates, regardless of if busy and whatever time of day.
• Be familiar with all hotel associates to overview the flow of people accurately.
• Handle associate complaints and always take them to the departments concerned.
• Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
• Clean and reset tables immediately after an associate departs.
• Remove any leftover wares from tables as assigned and transport to dishwashing area.

Complete closing side duties:

• Properly store all reusable goods.
• Breakdown all goods as specified in departmental standards.
• Clean all equipment as assigned in the side duties.
• Restock items for the next service.
• Remove all dirty linen if there is any.
• Stock all condiments.
• Reset tables for next meal period.
• Complete all closing reports as assigned.
• Exhibit a friendly, helpful, and courteous manner when dealing with all associates.
• Take ownership to represent the brand by applying brands standards on every occasion.

Standard Responsibilities

• Comply and adhere to the Rosewood company policies.
• Take on other tasks in addition to the ones stated, in a reasonable framework.
• Be a "brand ambassador" at all times and ensure brand integrity and clarity are always maintained.
• Model the company's culture, vision, mission and core values at all times.
• Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
• Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
• Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
• Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values.

Confidentiality

Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.

Health & Safety

• Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
• The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
• Report any defects in the building, plant, or equipment according to hotel procedure.
• Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
• Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.
• Be fully conversant with:
• Regulations
• Risk Assessments for your department
• Hotel Fire & Bomb Procedures

Other

• The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
• As the hotel's level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

Room Service Waiter / Waitress is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?
Room Service Waiter / Waitress, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

*What is it like working for Hilton? *
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our
*Go Hilton Team Member Travel *
discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Work Locations
Hilton The Pearl Doha Qatar

Schedule
Full-time

Brand
Hilton Hotels & Resorts

Job
Room Service

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Na Marriott International, nós nos dedicamos para sermos um empregador que oferece oportunidades iguais, que acolhe todas as pessoas e que fornece acesso a oportunidades. Nós promovemos ativamente um ambiente em que o histórico único de nossos associados é celebrado e valorizado. Nossa maior força está na mistura rica de cultura, talento e experiência de nossos associados. Estamos comprometidos com um ambiente em que não haja discriminação ou preconceitos em relação a características protegidas, incluindo deficiência, status de veterano ou qualquer outra característica protegida por lei.

Combinando um glamour atemporal com um espírito de vanguarda, o St. Regis Hotels & Resorts se compromete com proporcionar experiências únicas em mais de 50 hotéis de luxo e resorts nos melhores endereços do mundo. A partir da abertura do hotel St. Regis em Nova York por John Jacob Astor IV, no início do século 20, a marca se manteve comprometida com um alto nível de atendimento para os hóspedes, antecipando suas necessidades, com atendimento prestado por uma equipe de anfitriões gentis que combinam sofisticação clássica e sensibilidade moderna, além do nosso característico serviço de mordomo. Convidamos você a explorar carreiras no St. Regis. Ao entrar para o St. Regis, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.

Additional Information
Job Number

Job Category
Food and Beverage & Culinary

Location
Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und vielfältige Möglichkeiten zur beruflichen Weiterentwicklung. Wir fördern aktiv ein Umfeld, in dem die einzigartigen Hintergründe unserer Mitarbeitenden wertgeschätzt werden. Unsere größte Stärke liegt in der Vielfalt der Kulturen, Talente und Erfahrungen unserer Mitarbeitenden. Wir verpflichten uns zur Nichtdiskriminierung in Bezug auf geschützte Merkmale, einschließlich Behinderung, Veteranenstatus oder andere durch geltendes Recht geschützte Merkmale.
Wenn Sie sich der Sheraton Familie anschließen, werden Sie Teil unserer globalen Community. Wir dienen schon seit 1937 als Treffpunkt, wo man zusammenkommt und sich vernetzt. Bei Sheraton kreieren unsere Mitarbeiterinnen und Mitarbeiter in über 400 Communitys rund um den Globus das Gefühl, dazuzugehören. Mit interessanten Erlebnissen und durchdachtem Service laden wir Gäste ein, heißen sie willkommen und verbinden sie miteinander. Wenn Sie ein Teamplayer sind, den die Idee begeistert, Gästen bedeutsame Erlebnisse zu bieten, laden wir Sie ein, Ihre nächste Karrieremöglichkeit bei Sheraton zu entdecken. Unterstützen Sie uns bei der Mission, "ein Treffpunkt für alle" zu werden. Bei Sheraton werden Sie Teil des Markenportfolios von Marriott International.
Hier können Sie
Ihr Bestes geben, Ihre Bestimmung finden,
einem fantastischen globalen
Team angehören
und das Beste aus sich herausholen
.

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking a professional and customer-focused Room Service Waiter to join our team at a Swissotel Corniche Park Towers in Doha, Qatar. As a Room Service Waiter, you will play a crucial role in ensuring our guests have an exceptional dining experience in the comfort of their rooms.

• Provide courteous, efficient, and professional room service to hotel guests
• Take food and beverage orders accurately, ensuring attention to detail
• Prepare trays or carts with ordered items, including appropriate cutlery, condiments, and accompaniments
• Deliver orders to guest rooms promptly and professionally
• Present bills and process payments efficiently
• Maintain a thorough knowledge of menu items, daily specials, and beverage options
• Offer menu recommendations and upsell when appropriate
• Ensure cleanliness and organization of room service areas and equipment
• Handle guest inquiries and complaints with a friendly and solution-oriented approach
• Collaborate with kitchen staff to ensure order accuracy and quality
• Adhere to food safety standards and hotel policies at all times
• Assist with inventory management and stock rotation
• Participate in regular training sessions to enhance skills and knowledge
• Adapt flexibly to changing schedules and additional tasks as assigned

Qualifications

• High school diploma or equivalent; diploma or degree in hospitality is preferred
• Food safety certification (required)
• Previous experience as a room service waiter in a 4-5 star hotel is preferred, but entry-level candidates with a strong customer service background will be considered
• Excellent knowledge of food and beverage items, including wine and cocktails
• Strong understanding of dietary restrictions and food allergies
• Exceptional customer service skills with a friendly and professional demeanor
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail
• Excellent communication skills in English; additional languages are a plus
• Basic math skills for handling bills and payments
• Physical stamina to carry trays and stand for extended periods
• Flexibility to work various shifts, including nights, weekends, and holidays
• Proficiency in using point-of-sale systems and hotel management software
• Neat and professional appearance
• Team-oriented mindset with the ability to work collaboratively with other departments
• Ability to maintain composure and provide quality service in high-pressure situations

Additional Information

customer related experience an asset

Ability to work well under pressure in a fast paced environment

Excellent communication skills and a professional presentation

Ability to work cohesively with fellow colleagues as part of a team Your team and working environment:

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.