16 Sales Account Management jobs in Qatar
Customer Relations Associate
Posted today
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Job Description
- Listening to customers' concerns and handling complaints and returns
- Giving detailed explanations of services or products
- Working with a sales team to create better methods to address customer complaints
- Reviewing customer accounts and transactions while resolving issues
- Communicating with customers in-person, through email or chat, over the phone or on social media
- Receiving orders, calculating charges and processing payments
- Monitoring customer satisfaction levels
- Referring customers to superiors when necessary
Job Type: Full-time
Pay: QAR4,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Sales: 4 years (Required)
License/Certification:
- Driving License (Required)
Client Relations Officer and Administrative Assistant
Posted today
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Job Description
Client Relations Officer and Administrative Assistant (Bilingual)
· Represent the company in client meetings, presenting company services professionally and maintaining strong business relationships.
· Act as the primary point of contact for client inquiries, concerns, and requests, ensuring timely resolution and customer satisfaction.
· Prepare, review, and process client contracts, ensuring accuracy, compliance, and proper documentation.
· Coordinate with internal departments to ensure smooth execution of agreements, projects, and service delivery.
· Draft business correspondence, reports, meeting minutes, and official communications for clients and management.
· Maintain updated client records, contract files, and communication logs for reference and audit purposes.
· Follow up with clients on proposals, contract renewals, and pending documentation to support business continuity.
· Assist management in meetings by preparing presentations, agendas, and providing key updates on client accounts.
· Support administrative operations, including scheduling, filing, documentation, and report preparation.
· Monitor office supplies, coordinate with vendors, and support day-to-day administrative operations.
· Facilitate communication between departments to support workflow efficiency.
· Support special projects, events, and other administrative tasks as required.
Skills & Competencies:
· Strong organizational and time management skills.
· Excellent communication and interpersonal abilities.
· Attention to detail and accuracy in documentation.
· Professional demeanor and ability to represent the company in client interactions.
· Proficient in Microsoft Office Suite, email, and office management tools.
Job Type: Full-time
Manager, Account Management
Posted today
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Job Description
JOB PURPOSE:
This position offers the opportunity to manage all aspects of the MasterCard relationship with assigned account.
The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.
The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management with the ability to work across multiple disciplines and functions. He or she will also be very comfortable dealing with technology.
RESPONSIBILITIES:
Maintain primary responsibility for managing the relationship and profitability of assigned customer across countries and geographies.
Responsible for all account management/business development activities for assigned customer
Design and execute strategic/tactical plans to enhance customer and MasterCard profitability
Develop strong working relationships with key influencers at customer end and with MasterCard support teams
Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration
Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value
Responsible for all administrative and operational issues for the target customer set
Manage & develop new and existing products; programs and services, as required
Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy
Recommend market strategy; profit planning; expense, budgets; etc
EXPERIENCE:
10-15 years experience in Business Development/ Account/product management.
Sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective required.
Candidate must be able to integrate knowledge across disciplines (Sales, Product, Marketing, operations, and risk.
Skills:
Self driven, organized and pro-active
Entrepreneurial and commercially focused
Strong impact and influencing, negotiation skills
Strong relationship, communication, presentation and marketing skills;
Work well in a small team leveraging colleagues' skills
EDUCATION:
Bachelor's degree required, advanced degree preferred.
Manager, Account Management
Posted today
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Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Manager, Account Management - Kuwait
Major Accountabilities
JOB PURPOSE:
This position offers the opportunity to manage all aspects of the MasterCard relationship with assigned account.
The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.
The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management with the ability to work across multiple disciplines and functions. He or she will also be very comfortable dealing with technology.
Maintain primary responsibility for managing the relationship and profitability of assigned customer across countries and geographies.
Responsible for all account management/business development activities for assigned customer
Design and execute strategic/tactical plans to enhance customer and MasterCard profitability
Develop strong working relationships with key influencers at customer end and with MasterCard support teams
Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration
Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value
Responsible for all administrative and operational issues for the target customer set
Manage & develop new and existing products; programs and services, as required
Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy
Recommend market strategy; profit planning; expense, budgets; etc
Experience
10-15 years experience in Business Development/ Account/product management.
Sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective required.
Candidate must be able to integrate knowledge across disciplines (Sales, Product, Marketing, operations, and risk.
Skills
Self driven, organized and pro-active
Entrepreneurial and commercially focused
Strong impact and influencing, negotiation skills
Strong relationship, communication, presentation and marketing skills;
Work well in a small team leveraging colleagues' skills
Education
Bachelor's degree required, advanced degree preferred.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Key Account Executive
Posted today
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Job Description
- Selling products and services to customers and helping them by providing services, products, requirements and desires.
- Concluding contracts, contracts and sales deals with customers and agreeing with them on delivery periods.
- Follow up on all products and services provided by the company on a regular basis.
- Attracting new customers.
- Promoting and marketing the company's products and services.
- Keeping the management department informed of all sales movements and operations by preparing reports and submitting them to them, such as daily call reports and weekly, monthly and annual work plans to the direct manager.
- Achieving sales goals for the sales department.
- Maintaining and serving existing customers and increasing their sales.
- Performs any other duties related to his job as assigned by the Direct Manager
Job Types: Full-time, Permanent
Key Account Manager
Posted today
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Job Description
Welcome to Your Next Adventure
The Key Account Manager is responsible for managing relationships with high-value restaurant and cafe partners, ensuring their success and satisfaction. They act as senior business consultants, driving growth through strategic initiatives, effective communication, and leveraging Snoonu's marketing and operational tools.
What You'll Get Your Hands On
- Act as a liaison between Snoonu and high-value partners.
- Ensure partners receive the best offers and promotions.
- Convert brands to Snoonu Delivery and encourage the use of last-mile services.
- Update documents, share accurate data, and provide financial updates to finance.
- Perform data analysis and create presentations.
- Sell non-commission revenue services by promoting marketing tools and studio services.
- Design and execute campaigns based on market trends.
- Build and maintain strong relationships with decision-makers.
- Organise and participate in partner meetings, lunches, and events.
- Represent Snoonu in official channels and at events.
- Educate partners on operations, escalation processes, and business impact.
- Facilitate training sessions and provide materials to minimise cancellations.
- Negotiate and convince partners effectively and respectfully.
- Communicate professionally with all stakeholders and use WhatsApp Business for work communication.
- Track and report on partner performance and campaigns.
- Secure work data and prepare for fluctuations in orders.
- Provide regular updates to the Head of Partnership.
- Stay informed about market trends and competitor activities.
- Use market knowledge to provide insights to partners and suggest improvements.
- Lead and manage a team of Account Managers, providing guidance, support, and mentorship.
- Oversee the performance and development of Account Managers, fostering a motivated team environment.
- Collaborate with operations to resolve partner issues and with finance to ensure smooth financial processes.
- Share knowledge and techniques with the team.
- Handle cancellations and refund disputes.
The Magic You Bring
- Strong business acumen and knowledge.
- Excellent negotiation and communication skills.
- Proven leadership and team management abilities.
- Ability to build and maintain relationships with key stakeholders.
- Proficiency in data analysis and presentation.
- Understanding of marketing trends and campaign design.
- Team player with a go-getter attitude.
Inside Snoonu's Universe
Snoonu is Qatar's homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We're Chasing
To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
The Quest We're On
To radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers
Be Customer Obsessed:
"Focus on the customer and all else will follow."
Act with Integrity:
"We are honest, ethical, and trustworthy in everything we do."
Be Curious and Creative:
"We constantly innovate and create solutions to bring a lasting positive impact."
Lead by Example and Take Ownership:
"Be the change you want to see and take ownership."
Work Smart and Deliver Results:
"You can do more by doing less, better, and faster."
It's All About People:
"Be a team player; together we are stronger."
Perks & Worklife Magic At Snoonu
Global Vibes –
Collaborate with a worldwide crew.
Brain Boosters –
Learning budgets, access to courses, and tools for your growth.
Builder's Playground –
Own your tasks, own your path We're big on autonomy.
Flexible Time Off –
We take recharging seriously. Generous leave and wellness policies.
Agile Everything –
Scrum isn't a buzzword here. It's how we roll, from product to ops.
Beyond the Code: Giving Back Matters
We don't just build app. We're committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we're always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn't Just a Buzzword
At Snoonu, fairness and inclusion are the foundation of everything we do. We're proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let's Build the Future Together
Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let's make some tech magic together.
Stay in the loop—connect with us on LinkedIn
Key Account Manager
Posted today
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Job Description
The Key Account Manager cultivates strategic partnerships with assigned key accounts and co-creates sustainable, evidence-based, differentiated value-offers, that appropriately positions BI products for adoption and rational use in clinical practice, through guidelines and protocols.
Accountabilities:
- Achieve sales and profit targets while cultivating relationships with assigned key accounts. This is achieved by maintaining a comprehensive understanding of customer needs/customer mapping, value drivers and systems/processes for all relevant external stakholders
- Develops and coordinates the implementation of key account plans for assigned accounts
- Negotiates customer partnerships that help to achieve market access objectives, appropriately position BI products for adoption and use in clinical practice through guidelines,protocols and disease management
- Work with customers to implement programs/ project that improve health outcomes by:
- Applying a functional working knowledge of strategic account management principles to assigned key account
- Linking regional, local health policies and programs to access, policy and clinical practice opportunities in therapeutic areas of interest
- Monitoring and analyzing future trends and recommending appropriate creative/innovative response
- Working with customers to co-create and implement sustainable, evidence based, differentiated value offers with assigned accounts
- Negotiates purchasing agreements with assigned accounts
Competancies:
- Deep knowledge of the industry, market & customers
- Collects & integrates data and Conducts analysis across multiple lenses to Identify and analyzes opportunities for short and long-term growth strategiesLeverages stakeholder mapping techniques to identify key targets of influence
- Intentionally plans communications to take into account individual stakeholder priorities, preferences, and objectives
- Fosters continuous collaboration with cross-functional teams to reinforce account strategies in order to drive long-term success
- Orchestrates win-win solutions with customers through:
- Resolving conflicts effectively
- Strong problem-solving skills
- Strong demonstration of our behaviours
Requirments:
- Bachlore degree in Pharamcutical or business
- 3- 5 years of Experince in Pharmacutical commercial (Sales or Key Account Managemnt) role
- 2 years Key account Managment Experince
- Knowledge of Gulf Markets (Qatar, Oman and Bahrain) is prefered
Our Company
Why Boehringer Ingelheim?
With us, you can develop your own path in a company with a culture that knows our differences are our strengths u2013 and break new ground in the drive to make millions of lives better.
Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.
Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after u2013 as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.
Want to learn more? Visit
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Key Account Manager
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What You'll Do:
- Responsible for the development and operation of regional chain brands, and responsible for the user promotion and scale improvement of the brands; Implement the company's sales strategy and achieve the performance target;
- Responsible for promoting in-depth cooperation between regional chain brands and platforms in brand marketing, promotional activities, user operations and other fields to enhance brand image;
- In-depth understanding of brand business operations, and help brands to develop professional delivery solutions and landing; Guide customer delivery operation iteration through business data analysis, and continuously promote the in-depth link between platform and brand;
- Establish a good communication relationship with the distribution department, as a bridge between brand and platform distribution, and cooperate with the distribution side to continuously improve the brand distribution
What We Need From You:
- 1-2 years of experience in the food delivery industry, catering industry, or instant retail sales.
- 2+ years of experience in key account manager.
- Results-oriented with excellent execution, having achieved outstanding sales performance in the past.
- Excellent communication and proposal skills, good execution, can quickly promote business cooperation.
- Have a strong business negotiation and a certain market development ability, insight into customer/user needs, the courage to accept challenges.
- Excellent awareness of user experience and merchant operation service.
- Able to embrace change, accept regional relocations in the Middle East.
- Native speaker of Arabic, able to use English as a working language, possess English reading and writing skills, and be proficient in using office software.
What Makes This Role Exciting:
- Participated in and witnessed the rapid development of Meituan's global food delivery business, competing head-to-head with top international players.
- Pioneered the expansion into one of the Middle East's most developed and diverse markets from the ground up, jointly driving rapid business growth.
- Managed a diverse team and gained exceptional opportunities to deepen professional expertise.
Key Account Specialist
Posted today
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Job Title: Key Account Specialist – Retail / Sales
Location: Doha - Qatar
Department: Sales / Retail Operations
Reports To: Sales Manager / Key Account Manager
Employment Type: Full-time
About the Role:
We are seeking a dynamic and results-driven Key Account Specialist to manage and grow relationships with our key retail clients. The ideal candidate will be responsible for driving sales performance, ensuring product visibility, and maintaining strong customer partnerships to achieve business objectives.
Key Responsibilities:
- Manage and develop relationships with key retail and trade accounts.
- Act as the main contact point for assigned customers, addressing all sales-related inquiries.
- Achieve monthly and annual sales targets through effective account management and market execution.
- Plan and implement sales strategies, promotions, and brand activities to increase market share.
- Ensure product availability, visibility, and proper merchandising in all outlets.
- Coordinate with logistics, marketing, and finance teams to ensure smooth operations and on-time delivery.
- Conduct regular market visits to monitor competitor activity, stock levels, and promotional compliance.
- Prepare and present sales performance reports, forecasts, and account reviews to management.
- Analyze market trends and identify new business opportunities for growth.
- Maintain a high level of customer satisfaction through effective communication and problem-solving.
Qualifications & Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum 2–5 years of experience in sales, retail, or key account management (preferably in FMCG or consumer goods).
- Proven ability to build and maintain client relationships.
- Strong negotiation, communication, and presentation skills.
- Analytical and detail-oriented, with solid reporting and forecasting skills.
- Proficient in Microsoft Office (Excel, PowerPoint, Word) and CRM systems.
- Ability to work independently and handle multiple priorities in a fast-paced environment.
Key Competencies:
- Customer Focus & Relationship Building
- Sales & Negotiation Skills
- Market Awareness & Business Insight
- Strategic Thinking & Planning
- Results Orientation
- Team Collaboration
Why Join Us:
- Competitive salary and performance-based incentives.
- Opportunity to work with leading retail brands and partners.
- Supportive and growth-oriented work environment.
- Career development and continuous learning opportunities.
Interested candidates may send their updated CV with the subject line "Key Account Specialist – Retail / Sales" to ().
Job Type: Full-time
Key Account Manager
Posted today
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Job Description
Apt Resources is seeking a dynamic Key Account Manager to join our client's team in the cybersecurity domain. This role is ideal for a sales-driven professional with strong client relationships in the UAE, ready to drive high-value IT security solutions across the region. If you have a passion for consultative selling and the ambition to be part of a fast-growing cybersecurity portfolio, we want to hear from you.
Responsibilities:
- To conduct market research to identify selling possibilities and evaluate customer needs.
- Plan, develop and control sales and service programs
- Review operational records and reports to project sales and determine profitability.
- Monitor customer preferences to determine the focus of sales efforts.
- Represent the company at trade association meetings to promote products.
- Resolve customer complaints regarding sales and service.
- Actively seek out new sales opportunities through cold calling, networking, and social media.
- Set up meetings with potential clients and listen to their requirements and concerns.
- Mapping customer pain points and requirements with our strategic vendor and organizing technical sessions.
- Prepare and deliver appropriate presentations on products and services.
- Create frequent reviews and reports with sales and financial data.
- Negotiate/close deals and handle complaints or objections.
- Must be able to travel to HQ in Dubai once a month to collaborate with team members to achieve better results.
- Gather feedback from customers or prospects and share it with internal teams.
- Monitoring market trends and providing regular competitor feedback.
- Proven 8+ years of experience in Cyber Security Sales in Saudi Arabia or UAE.
- Must have 8-10 Solid relationships with potential customers in cybersecurity.
- Excellent knowledge of MS Office
- Hands-on experience with CRM software such as Salesforce, and Zoho is a plus
- Thorough understanding of sales, relationship management, and negotiating techniques
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
- Must have either a valid UAE driving license.
- Should have school / masters' qualification.
- Proficient in Arabic & English.
The salary is AED 15k - 25k depending on experience and qualifications.