65 Sales Support jobs in Qatar
Commercial Cards Operations and Sales Support
Doha, Doha
PayTech Nexus Ltd
Posted 6 days ago
Job Viewed
Job Description
Commercial Cards Operations and Sales Support
About the job Commercial Cards Operations and Sales Support
Term:
24 months Location:
Doha, Qatar (Working week: Sunday-Thursday) Division:
Cash Management Reports to:
Head of Cash Management Relevant experience:
10 years experience in the cards / financial institution space Mandatory requirements:
TSYS Prime, experience in GCC and Qatar (preferred), project management skills, Arabic as a plus, experience in card operations. Purpose of job:
SBOS will provide support on the Commercial Cards Operations and Sales Support across the Qatar market. Tasks: Core Responsibilities and Accountabilities: Engagement with Card Operations for oversight and identify opportunities for streamlining and operational efficiency. Support operational onboarding of new customers, which includes working with sales, implementation, card operations, and cash management teams. Support the setup/configuration of new customers. Manage corporate card-related requests (e.g., limits, cards) from existing corporates/TMCs working with internal stakeholders to ensure timely resolution and completion. Support the Sales team to identify card opportunities by working with business management on prioritization of key clients for card programs. Monitor newly implemented clients to review card usage and ramp up. Support sales team on complex card deals with stakeholder coordination and alignment. Develop product training content for QNB internal staff. Conduct periodic training sessions for QNB internal teams which include coverage and sales. Support the Card Sales team to conduct awareness sessions for clients. Prepare monthly MIS reports of total portfolio and other agreed metrics to support portfolio health and growth, which can be shared with the Sales team and Head of Cards. Run periodic update meetings with Head of Cash Management, Head of Commercial Cards, and Head of Cards including reporting on key activities, risks, and other aspects of the business. Develop supporting materials for Head of Commercial Cards to be used in various executive and top team meetings to demonstrate business performance. Ensure there is a weekly update to the Head of Cards on key activities and tasks. Lead the creation of a monthly regional commercial card performance summary for the Head of Commercial Cards to share with a wider audience. Use Mastercard assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities. KPIs: Feedback from Head of Commercial Cards on delivering weekly and monthly expectations including updates and performance packs. Operational Efficiency: Measure the efficiency of commercial card operational processes, measured through robust governance, issue identification, and initiating projects to improve operational efficiencies. Gross Dollar Volume (GDV): Measure the total dollar amount of transactions processed through the commercial card program incremental spends on key initiatives assigned. Card Optimization: Increase spend on low utilized card portfolio. Management of implemented deals: Monitor and drive spend on new deals and implementations. Training Effectiveness: Evaluate the impact of training sessions on the sales team's performance and knowledge. Knowledge and Experience: A strong understanding of cards in general and commercial cards specifically with 10 years experience in the cards / financial institution space. Experience in card operations oversight and operational insights working closely with Product, Credit, and Risk teams. Strong experience with Corporate Banking client management, particularly Corporate Cards. Good understanding / experience with TSYS Prime. Experience in engaging senior stakeholders (Head of Cards, Head of Risk, etc). A very good understanding of commercial card solutions. Robust understanding of B2B payments. Deep technical expertise in commercial payment products, service, or platform capability with emphasis on commercial cards and the ecosystem. Relevant experience in the selected geographic areas i.e. GCC and Qatar (preferred) should have a good understanding of the region and the business. Strong team player, results-driven, and high level of energy & initiative. People management skills; excellent written and verbal communication in English, with the ability to communicate in Arabic as a plus. Should be able to understand reporting and guide business management teams to derive reporting outputs to identify opportunities to improve operational efficiency.
#J-18808-Ljbffr
About the job Commercial Cards Operations and Sales Support
Term:
24 months Location:
Doha, Qatar (Working week: Sunday-Thursday) Division:
Cash Management Reports to:
Head of Cash Management Relevant experience:
10 years experience in the cards / financial institution space Mandatory requirements:
TSYS Prime, experience in GCC and Qatar (preferred), project management skills, Arabic as a plus, experience in card operations. Purpose of job:
SBOS will provide support on the Commercial Cards Operations and Sales Support across the Qatar market. Tasks: Core Responsibilities and Accountabilities: Engagement with Card Operations for oversight and identify opportunities for streamlining and operational efficiency. Support operational onboarding of new customers, which includes working with sales, implementation, card operations, and cash management teams. Support the setup/configuration of new customers. Manage corporate card-related requests (e.g., limits, cards) from existing corporates/TMCs working with internal stakeholders to ensure timely resolution and completion. Support the Sales team to identify card opportunities by working with business management on prioritization of key clients for card programs. Monitor newly implemented clients to review card usage and ramp up. Support sales team on complex card deals with stakeholder coordination and alignment. Develop product training content for QNB internal staff. Conduct periodic training sessions for QNB internal teams which include coverage and sales. Support the Card Sales team to conduct awareness sessions for clients. Prepare monthly MIS reports of total portfolio and other agreed metrics to support portfolio health and growth, which can be shared with the Sales team and Head of Cards. Run periodic update meetings with Head of Cash Management, Head of Commercial Cards, and Head of Cards including reporting on key activities, risks, and other aspects of the business. Develop supporting materials for Head of Commercial Cards to be used in various executive and top team meetings to demonstrate business performance. Ensure there is a weekly update to the Head of Cards on key activities and tasks. Lead the creation of a monthly regional commercial card performance summary for the Head of Commercial Cards to share with a wider audience. Use Mastercard assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities. KPIs: Feedback from Head of Commercial Cards on delivering weekly and monthly expectations including updates and performance packs. Operational Efficiency: Measure the efficiency of commercial card operational processes, measured through robust governance, issue identification, and initiating projects to improve operational efficiencies. Gross Dollar Volume (GDV): Measure the total dollar amount of transactions processed through the commercial card program incremental spends on key initiatives assigned. Card Optimization: Increase spend on low utilized card portfolio. Management of implemented deals: Monitor and drive spend on new deals and implementations. Training Effectiveness: Evaluate the impact of training sessions on the sales team's performance and knowledge. Knowledge and Experience: A strong understanding of cards in general and commercial cards specifically with 10 years experience in the cards / financial institution space. Experience in card operations oversight and operational insights working closely with Product, Credit, and Risk teams. Strong experience with Corporate Banking client management, particularly Corporate Cards. Good understanding / experience with TSYS Prime. Experience in engaging senior stakeholders (Head of Cards, Head of Risk, etc). A very good understanding of commercial card solutions. Robust understanding of B2B payments. Deep technical expertise in commercial payment products, service, or platform capability with emphasis on commercial cards and the ecosystem. Relevant experience in the selected geographic areas i.e. GCC and Qatar (preferred) should have a good understanding of the region and the business. Strong team player, results-driven, and high level of energy & initiative. People management skills; excellent written and verbal communication in English, with the ability to communicate in Arabic as a plus. Should be able to understand reporting and guide business management teams to derive reporting outputs to identify opportunities to improve operational efficiency.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Commercial cards operations and sales support
PayTech Nexus Ltd
Posted today
Job Viewed
Job Description
Commercial Cards Operations and Sales SupportAbout the job Commercial Cards Operations and Sales SupportTerm:24 months
Location:Doha, Qatar (Working week: Sunday-Thursday)
Division:Cash Management
Reports to:Head of Cash Management
Relevant experience:10 years experience in the cards / financial institution space
Mandatory requirements:TSYS Prime, experience in GCC and Qatar (preferred), project management skills, Arabic as a plus, experience in card operations.
Purpose of job:SBOS will provide support on the Commercial Cards Operations and Sales Support across the Qatar market.
Tasks:
Core Responsibilities and Accountabilities:
Engagement with Card Operations for oversight and identify opportunities for streamlining and operational efficiency.
Support operational onboarding of new customers, which includes working with sales, implementation, card operations, and cash management teams.
Support the setup/configuration of new customers.
Manage corporate card-related requests (e.g., limits, cards) from existing corporates/TMCs working with internal stakeholders to ensure timely resolution and completion.
Support the Sales team to identify card opportunities by working with business management on prioritization of key clients for card programs.
Monitor newly implemented clients to review card usage and ramp up.
Support sales team on complex card deals with stakeholder coordination and alignment.
Develop product training content for QNB internal staff.
Conduct periodic training sessions for QNB internal teams which include coverage and sales.
Support the Card Sales team to conduct awareness sessions for clients.
Prepare monthly MIS reports of total portfolio and other agreed metrics to support portfolio health and growth, which can be shared with the Sales team and Head of Cards.
Run periodic update meetings with Head of Cash Management, Head of Commercial Cards, and Head of Cards including reporting on key activities, risks, and other aspects of the business.
Develop supporting materials for Head of Commercial Cards to be used in various executive and top team meetings to demonstrate business performance.
Ensure there is a weekly update to the Head of Cards on key activities and tasks.
Lead the creation of a monthly regional commercial card performance summary for the Head of Commercial Cards to share with a wider audience.
Use Mastercard assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities.
KPIs:
Feedback from Head of Commercial Cards on delivering weekly and monthly expectations including updates and performance packs.
Operational Efficiency: Measure the efficiency of commercial card operational processes, measured through robust governance, issue identification, and initiating projects to improve operational efficiencies.
Gross Dollar Volume (GDV): Measure the total dollar amount of transactions processed through the commercial card program incremental spends on key initiatives assigned.
Card Optimization: Increase spend on low utilized card portfolio.
Management of implemented deals: Monitor and drive spend on new deals and implementations.
Training Effectiveness: Evaluate the impact of training sessions on the sales team's performance and knowledge.
Knowledge and Experience:
A strong understanding of cards in general and commercial cards specifically with 10 years experience in the cards / financial institution space.
Experience in card operations oversight and operational insights working closely with Product, Credit, and Risk teams.
Strong experience with Corporate Banking client management, particularly Corporate Cards.
Good understanding / experience with TSYS Prime.
Experience in engaging senior stakeholders (Head of Cards, Head of Risk, etc).
A very good understanding of commercial card solutions.
Robust understanding of B2 B payments.
Deep technical expertise in commercial payment products, service, or platform capability with emphasis on commercial cards and the ecosystem.
Relevant experience in the selected geographic areas i.e. GCC and Qatar (preferred) should have a good understanding of the region and the business.
Strong team player, results-driven, and high level of energy & initiative.
People management skills; excellent written and verbal communication in English, with the ability to communicate in Arabic as a plus.
Should be able to understand reporting and guide business management teams to derive reporting outputs to identify opportunities to improve operational efficiency.#J-18808-Ljbffr
Location:Doha, Qatar (Working week: Sunday-Thursday)
Division:Cash Management
Reports to:Head of Cash Management
Relevant experience:10 years experience in the cards / financial institution space
Mandatory requirements:TSYS Prime, experience in GCC and Qatar (preferred), project management skills, Arabic as a plus, experience in card operations.
Purpose of job:SBOS will provide support on the Commercial Cards Operations and Sales Support across the Qatar market.
Tasks:
Core Responsibilities and Accountabilities:
Engagement with Card Operations for oversight and identify opportunities for streamlining and operational efficiency.
Support operational onboarding of new customers, which includes working with sales, implementation, card operations, and cash management teams.
Support the setup/configuration of new customers.
Manage corporate card-related requests (e.g., limits, cards) from existing corporates/TMCs working with internal stakeholders to ensure timely resolution and completion.
Support the Sales team to identify card opportunities by working with business management on prioritization of key clients for card programs.
Monitor newly implemented clients to review card usage and ramp up.
Support sales team on complex card deals with stakeholder coordination and alignment.
Develop product training content for QNB internal staff.
Conduct periodic training sessions for QNB internal teams which include coverage and sales.
Support the Card Sales team to conduct awareness sessions for clients.
Prepare monthly MIS reports of total portfolio and other agreed metrics to support portfolio health and growth, which can be shared with the Sales team and Head of Cards.
Run periodic update meetings with Head of Cash Management, Head of Commercial Cards, and Head of Cards including reporting on key activities, risks, and other aspects of the business.
Develop supporting materials for Head of Commercial Cards to be used in various executive and top team meetings to demonstrate business performance.
Ensure there is a weekly update to the Head of Cards on key activities and tasks.
Lead the creation of a monthly regional commercial card performance summary for the Head of Commercial Cards to share with a wider audience.
Use Mastercard assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities.
KPIs:
Feedback from Head of Commercial Cards on delivering weekly and monthly expectations including updates and performance packs.
Operational Efficiency: Measure the efficiency of commercial card operational processes, measured through robust governance, issue identification, and initiating projects to improve operational efficiencies.
Gross Dollar Volume (GDV): Measure the total dollar amount of transactions processed through the commercial card program incremental spends on key initiatives assigned.
Card Optimization: Increase spend on low utilized card portfolio.
Management of implemented deals: Monitor and drive spend on new deals and implementations.
Training Effectiveness: Evaluate the impact of training sessions on the sales team's performance and knowledge.
Knowledge and Experience:
A strong understanding of cards in general and commercial cards specifically with 10 years experience in the cards / financial institution space.
Experience in card operations oversight and operational insights working closely with Product, Credit, and Risk teams.
Strong experience with Corporate Banking client management, particularly Corporate Cards.
Good understanding / experience with TSYS Prime.
Experience in engaging senior stakeholders (Head of Cards, Head of Risk, etc).
A very good understanding of commercial card solutions.
Robust understanding of B2 B payments.
Deep technical expertise in commercial payment products, service, or platform capability with emphasis on commercial cards and the ecosystem.
Relevant experience in the selected geographic areas i.e. GCC and Qatar (preferred) should have a good understanding of the region and the business.
Strong team player, results-driven, and high level of energy & initiative.
People management skills; excellent written and verbal communication in English, with the ability to communicate in Arabic as a plus.
Should be able to understand reporting and guide business management teams to derive reporting outputs to identify opportunities to improve operational efficiency.#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Lg/samsung Hvac Service Manager - Sales & Operations
Doha, Doha
ASMACS QATAR
Posted today
Job Viewed
Job Description
**AC installations & HVAC works SERVICE MANAGER (Sales & Operations)**
Directly responsible for managing the Technical & Service Department mainly **AC installations & HVAC works**
**Qualifications**
- **10 years of Managerial experience with competitors like LG/Samsung**:
- Master's Degree in Business Management
**Salary Negotiable**
**Salary**: QAR20,000.00 - QAR25,000.00 per month
Directly responsible for managing the Technical & Service Department mainly **AC installations & HVAC works**
**Qualifications**
- **10 years of Managerial experience with competitors like LG/Samsung**:
- Master's Degree in Business Management
**Salary Negotiable**
**Salary**: QAR20,000.00 - QAR25,000.00 per month
This advertiser has chosen not to accept applicants from your region.
2
Sales Executive & Operations Executive
Doha, Doha
Dukkantek
Posted today
Job Viewed
Job Description
SALARY - **5000 RIYAL + GOOD COMMISSION**
Job Responsibilities - Achieving sales by visiting Groceries and Retail stores, engaging & following up with Baqalas, restaurants, cafeterias and local retail stores.
- Should be driven, motivated and target oriented.
- Maintain reporting standards as per company policy.
- Collaborate and communicate with team members to accomplish goals.
**- MUST LIVE IN QATAR**
**- MUST HAVE QATAR VISA**
**- MUST HAVE QATAR DRIVING LICENSE**
**- MUST HAVE CAR**
**- REPEAT CANDIDATES - PLEASE DO NOT APPLY**
**Job Types**: Full-time, Permanent
**Salary**: From QAR 5000.00 per month
**Job Types**: Full-time, Permanent
**Salary**: QAR5,000.00 - QAR6,000.00 per month
**Job Types**: Full-time, Permanent
**Salary**: QAR5,000.00 - QAR5,001.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have your own Car
**Experience**:
- Sales: 1 year (required)
**Language**:
- English (required)
- Malyalam (required)
License/Certification:
- Need Valid Qatar License (preferred)
Job Responsibilities - Achieving sales by visiting Groceries and Retail stores, engaging & following up with Baqalas, restaurants, cafeterias and local retail stores.
- Should be driven, motivated and target oriented.
- Maintain reporting standards as per company policy.
- Collaborate and communicate with team members to accomplish goals.
**- MUST LIVE IN QATAR**
**- MUST HAVE QATAR VISA**
**- MUST HAVE QATAR DRIVING LICENSE**
**- MUST HAVE CAR**
**- REPEAT CANDIDATES - PLEASE DO NOT APPLY**
**Job Types**: Full-time, Permanent
**Salary**: From QAR 5000.00 per month
**Job Types**: Full-time, Permanent
**Salary**: QAR5,000.00 - QAR6,000.00 per month
**Job Types**: Full-time, Permanent
**Salary**: QAR5,000.00 - QAR5,001.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have your own Car
**Experience**:
- Sales: 1 year (required)
**Language**:
- English (required)
- Malyalam (required)
License/Certification:
- Need Valid Qatar License (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Executive
Doha, Doha
Premium Solutions
Posted 2 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is Hiring! Position: Customer Service Executive Key Responsibilities: • Respond to customer inquiries via phone and email in Arabic and English, providing accurate and timely assistance. • Resolve customer complaints, offer effective solutions, and escalate issues when necessary. • Maintain a high level of customer satisfaction through positive and productive interactions. • Process customer orders, returns, and exchanges following company policies. • Manage customer accounts, resolve discrepancies, and provide updates. • Assist customers with product inquiries and services, ensuring clarity and satisfaction. • Stay updated on company products, services, and policies to provide comprehensive support. • Collaborate with other departments to enhance the overall customer experience. Qualifications: • Fluency in Arabic (written and spoken) is mandatory. • Proficiency in English is required. • Previous experience in customer service or a similar role is preferred. • Strong communication, problem-solving, and interpersonal skills. • Local hiring only – Candidates must be currently residing in Qatar. • QID holders with NOC ready are eligible to apply. • Must be ready to join immediately. Send your CV to
with " Customer Service Executive
– Qatar" in the subject line.
#J-18808-Ljbffr
with " Customer Service Executive
– Qatar" in the subject line.
#J-18808-Ljbffr
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4
Customer Service Cashier
Doha, Doha
PS Tech
Posted 4 days ago
Job Viewed
Job Description
Job Description: The Customers Assistants shall be qualified, experienced, reliable and medically fit, on a permanent basis for the entire period of contract. Qualifications & Experience: At least completion of high school (12) year of education. Due to the nature of services and far away locations of Tankers Filling stations, it is recommended that only male manpower will be accepted. Skills: Capable of English speaking, reading, and writing. Keyboarding skills with good speed. Good attitudes and strong customer relations skills. Ability to cooperate with colleagues and supervisors in a respectable manner.
#J-18808-Ljbffr
#J-18808-Ljbffr
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5
Customer Service Representative
Doha, Doha
Management Solutions International MSI
Posted 4 days ago
Job Viewed
Job Description
Management Solutions International (MSI) is hiring! We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) . Requirements : Diploma or higher qualification 3+ years experience in customer service within logistics / warehouse / distribution Arabic language proficiency is mandatory Familiarity with Warehouse Management Systems (WMS) preferred Willing to work in rotational / shift-based schedules Only shortlisted applicants will be contacted.
#J-18808-Ljbffr
#J-18808-Ljbffr
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6
Customer Service Representative
Doha, Doha
PPL Dynamics
Posted 4 days ago
Job Viewed
Job Description
About the job Customer Service Representative
Job Description - Book and track progress of shipment - Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: - Strong knowledge of the GCC logistics market - Strong knowledge of local and regional customs procedure and legislation - Understand and be able to exploit customer opportunities within and outside of Qatar
#J-18808-Ljbffr
Job Description - Book and track progress of shipment - Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: - Strong knowledge of the GCC logistics market - Strong knowledge of local and regional customs procedure and legislation - Understand and be able to exploit customer opportunities within and outside of Qatar
#J-18808-Ljbffr
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7
Customer Service Representative
Doha, Doha
Elite Projects Qatar
Posted 4 days ago
Job Viewed
Job Description
We are seeking a
Customer Service Executive
with a solid background in
Facility Management, Sales Engineering, or Maintenance & Cleaning Services
to join our team in Doha. The ideal candidate will have
2–3 years of experience in Qatar , excellent communication skills in English, and a customer-first mindset. Arabic language skills are a plus. This role requires proactive communication with clients, coordination with operations and maintenance teams, and timely handling of service requests, ensuring customer satisfaction and smooth delivery of facility services. Key Responsibilities: Handle client inquiries, complaints, and service requests through phone, email, or in-person. Coordinate with operations, maintenance, and cleaning teams to ensure timely service delivery. Manage client accounts, service agreements, and document service logs accurately. Monitor service quality and follow up with clients post-service to ensure satisfaction. Generate reports, follow up on pending tasks, and escalate issues when necessary. Support the Sales Engineering team with customer communication and technical updates. Build strong customer relationships and act as the main point of contact for assigned accounts. Requirements: 2–3 years
of experience in Qatar in
Facility Management ,
Sales Engineering , or
Maintenance/Cleaning Companies . Fluent in English
(written and spoken);
Arabic
is an advantage. Strong communication, coordination, and problem-solving skills. Proficiency in Microsoft Office tools (Excel, Word, Outlook). Must have
NOC
and
immediate availability .
#J-18808-Ljbffr
Customer Service Executive
with a solid background in
Facility Management, Sales Engineering, or Maintenance & Cleaning Services
to join our team in Doha. The ideal candidate will have
2–3 years of experience in Qatar , excellent communication skills in English, and a customer-first mindset. Arabic language skills are a plus. This role requires proactive communication with clients, coordination with operations and maintenance teams, and timely handling of service requests, ensuring customer satisfaction and smooth delivery of facility services. Key Responsibilities: Handle client inquiries, complaints, and service requests through phone, email, or in-person. Coordinate with operations, maintenance, and cleaning teams to ensure timely service delivery. Manage client accounts, service agreements, and document service logs accurately. Monitor service quality and follow up with clients post-service to ensure satisfaction. Generate reports, follow up on pending tasks, and escalate issues when necessary. Support the Sales Engineering team with customer communication and technical updates. Build strong customer relationships and act as the main point of contact for assigned accounts. Requirements: 2–3 years
of experience in Qatar in
Facility Management ,
Sales Engineering , or
Maintenance/Cleaning Companies . Fluent in English
(written and spoken);
Arabic
is an advantage. Strong communication, coordination, and problem-solving skills. Proficiency in Microsoft Office tools (Excel, Word, Outlook). Must have
NOC
and
immediate availability .
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Manager
Doha, Doha
Aguas de Valencia International
Posted 4 days ago
Job Viewed
Job Description
With over 130 years of experience in integrated water cycle management, we are an international benchmark with a presence in several countries across Africa, the Middle East, and Latin America. Aguas de Valencia Internacional is looking for committed professionals who wish to contribute to sustainable development and take on global challenges in water management. If you value teamwork, innovation, and want to make a positive impact on communities around the world, this is the ideal place to grow your career. We are currently looking for a:
Customer Service Manager Location:
Middle East The
Customer Service Manager
is responsible for: Planning and executing operations to improve service quality, including network connections, operation and maintenance, inspection, repair, and emergency response. Scheduling staff, including work assignments, rotations, training, vacations, breaks, overtime, and coverage for absences or vacant shifts. Supervising staff according to policies and procedures. Evaluating operations and maintenance of facilities, recommending and implementing improvements. Managing team performance, including training, supervision, and direction. Working on client premises and being available for emergency calls. Attending to customer drainage complaints, including removal of blockages, floodwater, and restoring sites to pre-incident conditions. Handling customer complaints via the CRM system, and coordinating with the enterprise asset management system. Removing blockages within sewage networks, including manual and mechanical cleaning. Removing floodwater and rainwater using suction/jetting tankers and restoring sites. Let your career flow with us. Dive into shaping the future of water!
#J-18808-Ljbffr
Customer Service Manager Location:
Middle East The
Customer Service Manager
is responsible for: Planning and executing operations to improve service quality, including network connections, operation and maintenance, inspection, repair, and emergency response. Scheduling staff, including work assignments, rotations, training, vacations, breaks, overtime, and coverage for absences or vacant shifts. Supervising staff according to policies and procedures. Evaluating operations and maintenance of facilities, recommending and implementing improvements. Managing team performance, including training, supervision, and direction. Working on client premises and being available for emergency calls. Attending to customer drainage complaints, including removal of blockages, floodwater, and restoring sites to pre-incident conditions. Handling customer complaints via the CRM system, and coordinating with the enterprise asset management system. Removing blockages within sewage networks, including manual and mechanical cleaning. Removing floodwater and rainwater using suction/jetting tankers and restoring sites. Let your career flow with us. Dive into shaping the future of water!
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
9