53 Sales Support jobs in Qatar

**Full Job Description**

We are looking for a Lighting sales support; must be an electrical engineer eager to work in lighting industry.

**Requirements**:

- Bachelor in Electrical Engineer
- Fluent English Speaker
- Familiar with CAD and standard business software

**Job Description**:

- Coordinate and follow-up on project sales
- Understand and Analyze project specifications, BOQs, product selection, estimations, technical data
- Prepare commercial offers, technical submittals, Commercial & Technical Analysis, etc.
- Conduct communication with lighting suppliers.
- Coordinate shipments logistics with freight forwarders, suppliers and clients
- Coordinate after sales
- Preparation the Costing along with the calculations of freight, customs and our margins for our selling prices.
- Preparing our proposal commercially along with the full technical submittals (Data sheets, Certificates, Compliance sheets, comparison sheets
- Providing necessary value engineering as required by the client in order to bring down the project budget by preparing an alternative offer.
- Providing Support and assistance to team members in order to meet the division’s goals.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: QAR5,000.00 - QAR7,000.00 per month

Commercial Cards Operations and Sales Support About the job Commercial Cards Operations and Sales Support

Term: 24 months

Location: Doha, Qatar (Working week: Sunday-Thursday)

Division: Cash Management

Reports to: Head of Cash Management

Relevant experience: 10 years experience in the cards / financial institution space

Mandatory requirements: TSYS Prime, experience in GCC and Qatar (preferred), project management skills, Arabic as a plus, experience in card operations.

Purpose of job: SBOS will provide support on the Commercial Cards Operations and Sales Support across the Qatar market.

Tasks:

Core Responsibilities and Accountabilities:

• Engagement with Card Operations for oversight and identify opportunities for streamlining and operational efficiency.
• Support operational onboarding of new customers, which includes working with sales, implementation, card operations, and cash management teams.
• Support the setup/configuration of new customers.
• Manage corporate card-related requests (e.g., limits, cards) from existing corporates/TMCs working with internal stakeholders to ensure timely resolution and completion.
• Support the Sales team to identify card opportunities by working with business management on prioritization of key clients for card programs.
• Monitor newly implemented clients to review card usage and ramp up.
• Support sales team on complex card deals with stakeholder coordination and alignment.
• Develop product training content for QNB internal staff.
• Conduct periodic training sessions for QNB internal teams which include coverage and sales.
• Support the Card Sales team to conduct awareness sessions for clients.
• Prepare monthly MIS reports of total portfolio and other agreed metrics to support portfolio health and growth, which can be shared with the Sales team and Head of Cards.
• Run periodic update meetings with Head of Cash Management, Head of Commercial Cards, and Head of Cards including reporting on key activities, risks, and other aspects of the business.
• Develop supporting materials for Head of Commercial Cards to be used in various executive and top team meetings to demonstrate business performance.
• Ensure there is a weekly update to the Head of Cards on key activities and tasks.
• Lead the creation of a monthly regional commercial card performance summary for the Head of Commercial Cards to share with a wider audience.
• Use Mastercard assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities.

KPIs:

• Feedback from Head of Commercial Cards on delivering weekly and monthly expectations including updates and performance packs.
• Operational Efficiency: Measure the efficiency of commercial card operational processes, measured through robust governance, issue identification, and initiating projects to improve operational efficiencies.
• Gross Dollar Volume (GDV): Measure the total dollar amount of transactions processed through the commercial card program incremental spends on key initiatives assigned.
• Card Optimization: Increase spend on low utilized card portfolio.
• Management of implemented deals: Monitor and drive spend on new deals and implementations.
• Training Effectiveness: Evaluate the impact of training sessions on the sales team's performance and knowledge.

Knowledge and Experience:

• A strong understanding of cards in general and commercial cards specifically with 10 years experience in the cards / financial institution space.
• Experience in card operations oversight and operational insights working closely with Product, Credit, and Risk teams.
• Strong experience with Corporate Banking client management, particularly Corporate Cards.
• Good understanding / experience with TSYS Prime.
• Experience in engaging senior stakeholders (Head of Cards, Head of Risk, etc).
• A very good understanding of commercial card solutions.
• Robust understanding of B2B payments.
• Deep technical expertise in commercial payment products, service, or platform capability with emphasis on commercial cards and the ecosystem.
• Relevant experience in the selected geographic areas i.e. GCC and Qatar (preferred) should have a good understanding of the region and the business.
• Strong team player, results-driven, and high level of energy & initiative.
• People management skills; excellent written and verbal communication in English, with the ability to communicate in Arabic as a plus.
• Should be able to understand reporting and guide business management teams to derive reporting outputs to identify opportunities to improve operational efficiency.

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Commercial Cards Operations and Sales Support

About the job Commercial Cards Operations and Sales Support

Term:

24 months Location:

Doha, Qatar (Working week: Sunday-Thursday) Division:

Cash Management Reports to:

Head of Cash Management Relevant experience:

10 years experience in the cards / financial institution space Mandatory requirements:

TSYS Prime, experience in GCC and Qatar (preferred), project management skills, Arabic as a plus, experience in card operations. Purpose of job:

SBOS will provide support on the Commercial Cards Operations and Sales Support across the Qatar market. Tasks: Core Responsibilities and Accountabilities: Engagement with Card Operations for oversight and identify opportunities for streamlining and operational efficiency. Support operational onboarding of new customers, which includes working with sales, implementation, card operations, and cash management teams. Support the setup/configuration of new customers. Manage corporate card-related requests (e.g., limits, cards) from existing corporates/TMCs working with internal stakeholders to ensure timely resolution and completion. Support the Sales team to identify card opportunities by working with business management on prioritization of key clients for card programs. Monitor newly implemented clients to review card usage and ramp up. Support sales team on complex card deals with stakeholder coordination and alignment. Develop product training content for QNB internal staff. Conduct periodic training sessions for QNB internal teams which include coverage and sales. Support the Card Sales team to conduct awareness sessions for clients. Prepare monthly MIS reports of total portfolio and other agreed metrics to support portfolio health and growth, which can be shared with the Sales team and Head of Cards. Run periodic update meetings with Head of Cash Management, Head of Commercial Cards, and Head of Cards including reporting on key activities, risks, and other aspects of the business. Develop supporting materials for Head of Commercial Cards to be used in various executive and top team meetings to demonstrate business performance. Ensure there is a weekly update to the Head of Cards on key activities and tasks. Lead the creation of a monthly regional commercial card performance summary for the Head of Commercial Cards to share with a wider audience. Use Mastercard assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities. KPIs: Feedback from Head of Commercial Cards on delivering weekly and monthly expectations including updates and performance packs. Operational Efficiency: Measure the efficiency of commercial card operational processes, measured through robust governance, issue identification, and initiating projects to improve operational efficiencies. Gross Dollar Volume (GDV): Measure the total dollar amount of transactions processed through the commercial card program incremental spends on key initiatives assigned. Card Optimization: Increase spend on low utilized card portfolio. Management of implemented deals: Monitor and drive spend on new deals and implementations. Training Effectiveness: Evaluate the impact of training sessions on the sales team's performance and knowledge. Knowledge and Experience: A strong understanding of cards in general and commercial cards specifically with 10 years experience in the cards / financial institution space. Experience in card operations oversight and operational insights working closely with Product, Credit, and Risk teams. Strong experience with Corporate Banking client management, particularly Corporate Cards. Good understanding / experience with TSYS Prime. Experience in engaging senior stakeholders (Head of Cards, Head of Risk, etc). A very good understanding of commercial card solutions. Robust understanding of B2B payments. Deep technical expertise in commercial payment products, service, or platform capability with emphasis on commercial cards and the ecosystem. Relevant experience in the selected geographic areas i.e. GCC and Qatar (preferred) should have a good understanding of the region and the business. Strong team player, results-driven, and high level of energy & initiative. People management skills; excellent written and verbal communication in English, with the ability to communicate in Arabic as a plus. Should be able to understand reporting and guide business management teams to derive reporting outputs to identify opportunities to improve operational efficiency.

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Overview

GovCIO is currently hiring for Client Systems Technician Support. This position will be located in Qatar and will be an onsite position.

Responsibilities

Provide client systems technical support. The contractor shall:

1. Provide Tier 1 support to resolve administrative and technical concerns with client/server devices;
2. Install, configure and operate client/server devices;
3. Provide OM&S of hardware and software;
4. Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures;
5. Assist and provide continuity to the communications squadron’s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer;
6. When requested, assist the unit EC with computer hardware and software inventories.

Qualifications

High School with 1 - 3 years (or commensurate experience). Clearance Required: Secret.

Required Skills and Experience:

• IAT-II Certification
• A+
• MCSA-Windows 10 or newer
• Must have 1-2 years’ practical experience in installation, repair, troubleshooting, and maintenance of communications systems or equipment; installing/deleting client-level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service releases of workstation.

Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Salary Range

The posted salary range is USD $40,690.00 - USD $59,609.00 /Yr.

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Overview

GovCIO is currently hiring for Client Systems Technician Support. This position will be located in Qatar and will be an onsite position. Responsibilities

Provide client systems technical support. The contractor shall: Provide Tier 1 support to resolve administrative and technical concerns with client/server devices; Install, configure and operate client/server devices; Provide OM&S of hardware and software; Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures; Assist and provide continuity to the communications squadron’s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer; When requested, assist the unit EC with computer hardware and software inventories. Qualifications

High School with 1 - 3 years (or commensurate experience). Clearance Required: Secret. Required Skills and Experience: IAT-II Certification A+ MCSA-Windows 10 or newer Must have 1-2 years’ practical experience in installation, repair, troubleshooting, and maintenance of communications systems or equipment; installing/deleting client-level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service releases of workstation. Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range

The posted salary range is USD $40,690.00 - USD $59,609.00 /Yr.

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Job Summary

You will be responsible for ensuring the sales process runs smoothly, and that the sales team has all the support they need to be successful. You will work closely with the sales team, partners, and other stakeholders to coordinate pre-sales activities, manage invoices and payments, and maintain sales operations to the optimum.

Reporting Structure
• This job reports to the Head - Sales Operations.
• Sales Administrators report to this role.

Job Objectives
• Support the sales team in achieving their targets by providing accurate and timely pre-sales costing and P&L calculations.
• Ensure that the sales team has access to the latest and most accurate information, enabling them to be more effective in their role.
• Streamline the sales operations process and improve overall efficiency.

Job Responsibilities

1. Bidding & RFP Management
• Proper adherence to the proposal lifecycle process and timelines, and in managing tender and proposal-related correspondence
• Maintain and update the repository of all RFP responses, proposals, and templates.
• Collaborate with cross-functional teams to ensure timely submission of RFP responses.
• Manage and maintain relationships with key stakeholders including clients, partners, and internal teams.
• Ensure that all proposals are compliant with the company's policies and standards.

2. Support Sales Team
• Provide support to the sales team by managing pre-sales costing and P&L calculations accurately.
• Coordinate with sales team and partners to ensure effective collaboration and information sharing.
• Manage invoices, payments, and sales support accurately to ensure timely delivery of services to clients. Partner-related activities
• Manage pre-sales activities with partners including identifying opportunities, proposal development, and presentation.
• Coordinate with consortiums for bid submissions and ensure that all bids are submitted accurately and on time.

3. Sales Operations Support
• Maintain and update the sales library and templates to ensure that the sales team has access to the latest and most accurate information.
• Manage the sales operations and sales admin team to ensure that all sales-related activities are performed effectively.
• Develop and implement processes and systems to improve the efficiency of the sales operations function.

Managerial Responsibilities

1. Team Hiring & Selection
• Contribute to defining team Job Descriptions and competencies.
• Perform interview & selection activities and facilitate onboarding & orientation of new Team Members.

2. Team Management
• Build and lead a diverse group of talented HR professionals. Hire, develop, mentor, manage and motivate the team.
• Build a transparent, open, and consistent communication system between self and team members, while ensuring that the team has clear understanding of business direction, strategy, and results.
• Consistently monitor team's work and performance by conducting regular team meetings and systematic reviews.
• Enhance team's engagement levels by creating a positive work environment and by ensuring alignment of individual & team objectives to organizational goals.
• Assist and support team in achieving team goals and elevating productivity.
• Manage the design and implementation of team scorecards in collaboration with the Strategy function.
• Ensure continuous reporting of KPIs.
• Manage underperforming team members.
• Act as an end escalation point for team’s critical issues and ensures solving them in a timely manner.

3. Employee Development & Performance Management
• Effectively use performance management mechanism to ensure growth and development of each individual team member - setting clear objectives, scheduling periodical informal performance conversations and formal review sessions, providing constructive feedback.
• Support & guide individual employees in the team to achieve work and personal development goals through coaching and mentoring.
• Contribute to career path planning by creating development plans for individual team members and ensuring plan implementation.
• Aid in succession planning by determining the critical roles in the team and identifying ideal successors for the critical roles.
• Ensure training need analysis is done for team members and that the chartered training programs are administered properly.

4. Processes, Best Practices & Work Standard Management
• Ascertain that work processes and tools followed by the team are effectual and of high standards.
• Establish and document best practices.
• Compare current practices to relevant industry best practices and bridge gaps (if any).
• Closely monitor & audit the processes of the function to ensure the quality & work standards are maintained.
• Evaluate the efficiency of the tools and constantly update them.
• Research the evolving areas of work, new market trends & changes and keep functional processes and standards updated by incorporating these trends and changes into the work model and leading its adoption.

Job Requirements

Educational Qualification
• Bachelor’s degree in business administration, Marketing, Sales or related field.

Licenses & Certifications
• NA.

Previous Work Experience
• Minimum of 4-5 years of experience in Sales Operations, Bidding and RFP Management, or a related field.
• Experience in the technology or software industry preferred.

Skills and Abilities
• Strong organizational skills.
• Ability to work independently as well as in a team environment.
• Ability to work in a fast-paced and dynamic environment.
• Attention to detail and ability to work under challenging situations and meet tight deadlines #J-18808-Ljbffr

Job Summary

You will be responsible for ensuring the sales process runs smoothly, and that the sales team has all the support they need to be successful. You will work closely with the sales team, partners, and other stakeholders to coordinate pre-sales activities, manage invoices and payments, and maintain sales operations to the optimum.

Reporting Structure • This job reports to the Head - Sales Operations. • Sales Administrators report to this role.

Job Objectives • Support the sales team in achieving their targets by providing accurate and timely pre-sales costing and P&L calculations. • Ensure that the sales team has access to the latest and most accurate information, enabling them to be more effective in their role. • Streamline the sales operations process and improve overall efficiency.

Job Responsibilities

1. Bidding & RFP Management • Proper adherence to the proposal lifecycle process and timelines, and in managing tender and proposal-related correspondence • Maintain and update the repository of all RFP responses, proposals, and templates. • Collaborate with cross-functional teams to ensure timely submission of RFP responses. • Manage and maintain relationships with key stakeholders including clients, partners, and internal teams. • Ensure that all proposals are compliant with the company's policies and standards.

2. Support Sales Team • Provide support to the sales team by managing pre-sales costing and P&L calculations accurately. • Coordinate with sales team and partners to ensure effective collaboration and information sharing. • Manage invoices, payments, and sales support accurately to ensure timely delivery of services to clients. Partner-related activities • Manage pre-sales activities with partners including identifying opportunities, proposal development, and presentation. • Coordinate with consortiums for bid submissions and ensure that all bids are submitted accurately and on time.

3. Sales Operations Support • Maintain and update the sales library and templates to ensure that the sales team has access to the latest and most accurate information. • Manage the sales operations and sales admin team to ensure that all sales-related activities are performed effectively. • Develop and implement processes and systems to improve the efficiency of the sales operations function.

Managerial Responsibilities

1. Team Hiring & Selection • Contribute to defining team Job Descriptions and competencies. • Perform interview & selection activities and facilitate onboarding & orientation of new Team Members.

2. Team Management • Build and lead a diverse group of talented HR professionals. Hire, develop, mentor, manage and motivate the team. • Build a transparent, open, and consistent communication system between self and team members, while ensuring that the team has clear understanding of business direction, strategy, and results. • Consistently monitor team's work and performance by conducting regular team meetings and systematic reviews. • Enhance team's engagement levels by creating a positive work environment and by ensuring alignment of individual & team objectives to organizational goals. • Assist and support team in achieving team goals and elevating productivity. • Manage the design and implementation of team scorecards in collaboration with the Strategy function. • Ensure continuous reporting of KPIs. • Manage underperforming team members. • Act as an end escalation point for team’s critical issues and ensures solving them in a timely manner.

3. Employee Development & Performance Management • Effectively use performance management mechanism to ensure growth and development of each individual team member - setting clear objectives, scheduling periodical informal performance conversations and formal review sessions, providing constructive feedback. • Support & guide individual employees in the team to achieve work and personal development goals through coaching and mentoring. • Contribute to career path planning by creating development plans for individual team members and ensuring plan implementation. • Aid in succession planning by determining the critical roles in the team and identifying ideal successors for the critical roles. • Ensure training need analysis is done for team members and that the chartered training programs are administered properly.

4. Processes, Best Practices & Work Standard Management • Ascertain that work processes and tools followed by the team are effectual and of high standards. • Establish and document best practices. • Compare current practices to relevant industry best practices and bridge gaps (if any). • Closely monitor & audit the processes of the function to ensure the quality & work standards are maintained. • Evaluate the efficiency of the tools and constantly update them. • Research the evolving areas of work, new market trends & changes and keep functional processes and standards updated by incorporating these trends and changes into the work model and leading its adoption.

Job Requirements

Educational Qualification • Bachelor’s degree in business administration, Marketing, Sales or related field.

Licenses & Certifications • NA.

Previous Work Experience • Minimum of 4-5 years of experience in Sales Operations, Bidding and RFP Management, or a related field. • Experience in the technology or software industry preferred.

Skills and Abilities • Strong organizational skills. • Ability to work independently as well as in a team environment. • Ability to work in a fast-paced and dynamic environment. • Attention to detail and ability to work under challenging situations and meet tight deadlines #J-18808-Ljbffr

**CUSTOMER SERVICE**:
**Job ID **:2338

**Location **:Doha - Qatar

**Industry **:Hospitality / Tourism / Recreative

**Functional Area **:Customer Service / Telecalling

AED 1,100.00 - 1,300.00

**Other Benefits **:Food+Accomodation+Transport+Water+Electricity

**GCC Driving License **:No

**Description:
- Should have experience in Same Role. Detailed description will be discussed while facing interview
- Friendly, Ability to speak Arabic is an advantage, Customer Service Oriented, Computer Literate, Assist and give feedback to the customer, Aware of the Municipality rules and regulations, Good Voice in Paging System, Handle Customer Compliant and concerns, expert in handling and exchanging cash

Join to apply for the Executive - Customer Service role at Apparel Group

Join to apply for the Executive - Customer Service role at Apparel Group

Job Description

Objective:

This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.

Key Responsibility:

Customer Relationship Management

• Act as a liaison between the Distribution Centre and internal/external customers, addressing inquiries and concerns in a timely and professional manner.
• Maintain up-to-date customer records, delivery status reports, and order documentation.
• Support the resolution of complaints and delivery discrepancies with root cause analysis and corrective actions.
  
  

Operational Support & Coordination

• Coordinate with DC, logistics, and last-mile teams to ensure accurate and on-time dispatch of customer orders.
• Analyze customer service trends, report recurring issues, and collaborate with cross-functional teams to improve turnaround time.
• Follow up on open service requests and ensure escalations are handled promptly.
  
  

Service Quality & Communication

• Respond to customer queries via phone, email, and system portals, ensuring professional and courteous communication.
• Update customers proactively on order status, stock availability, or delivery timelines.
• Support the preparation of customer service KPIs and periodic service-level reports.
  
  

Continuous Improvement

• Recommend process enhancements and digital tools to improve service response and customer satisfaction.
• Participate in service improvement projects, system upgrades, and training initiatives to build service capability.
• Maintain in-depth product knowledge and awareness of internal distribution processes to support accurate resolution.
  
  

Desired Experience:

• 1-3 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred.
• Strong interpersonal and problem-solving skills, with the ability to multitask in a fast-paced setting.
• Working knowledge of ERP systems, MS Office, and customer service platforms is preferred.
• Bachelor’s degree in Business Administration, Supply Chain, or a related field.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Retail

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