22 Sales Team Management jobs in Qatar

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The incumbent will monitor and manage the team for achieving profitability / P&L targets, and service delivery to meet complex cash management needs of corporate clients through correspondent banking services, local/international fund transfers, WPS payment, credit management, cash collection, Bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units, and operational teams in business enhancement/customer retention efforts and enhanced service delivery.

• Business Unit

QNB - Qatar
- Division

Asset & Wealth Management
- Department

Asset & Wealth Management
- Country

Qatar
- Closing Date

31-Dec-2025

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

• The incumbent will be a member of the relationship management/ sales team which is responsible for implementing the 'Domestic' (Qatar) element of AM's global investment product/service distribution strategy. He/she will therefore have individual responsibility for the achievement of that part of the set budget targets which is allocated to him/her.
• Successful delivery will be contingent on effective participation in the Domestic Sales team and a focus on the optimization of all available distribution channels. As such, there is a requirement to work jointly, in close coordination with functional business heads and domestic branch managers.
• The incumbent will engage closely with other staff members, from across the Group, in order to ensure the identification, origination and development of new client relationships - and to broaden and deepen those which are already in existence.
• The incumbent will participate in the development and motivation of the Domestic Sales team.
• The incumbent will ensure adherence to established policies, procedures, standards of conduct and regulatory obligations.

A. Shareholder & Financial:

Contributes to the formulation of an investment client origination, sales and business development strategy, based on the established KPIs.

Actively participates in the execution of the domestic (Qatar) element of AWM's global strategy.

Ensures the achievement of pre-determined revenue and profitability objectives (KPIs) in this context.

Participates in periodic reviews of team and individual performance.

Helps to identify (and take advantage of) all possible domestic AM product/service delivery channels.

Ensures the highest personal standards of contact and the adherence to 'best market practice' in all aspects of the AM Domestic Sales function's activities.

Implements KPI's and best practices for "Senior Associate, Asset Management Domestic Sales"

Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External):

Co-ordinates closely with nominated "on-the-ground" local staff throughout the Group, in order to ensure the effective distribution of a broad range of financial products and services.

Actively contributes to the maintenance of the existing client base as well as building new relationships.

Contributes to the enhancement of intra-group relationships, especially with the domestic branches and Retail (QNB 1st), but also with International, Corporate, Treasury and supporting functions.

Actively propose ideas for new products and services, based on discussions with clients.

Actively supports cross-selling activity with the aim of enhancing the Group's overall relationships with clients by means of the co-ordination of activity with other divisions/ departments.

Contributes to the supply of timely and accurate information to external and internal auditors, Group Compliance and Group Risk, whenever required.

C. Internal (Processes, Products, Regulatory):

Ensures regulatory compliance at all times.

Acts within the limits of the powers delegated to the incumbent.

Works to enhance service quality and meet assigned financial and non-financial targets.

Supports the collation of periodic MIS reports/information, for review by management.

Helps to implement any remedial measures which may be recommended by Group Internal Audit, Group Risk, Group Legal, external auditors, regulatory authorities and/or Group Compliance re: any potential control weaknesses or compliance issues which may become apparent in connection with the Domestic Sales function.

Works with colleagues to ensure the timely execution and maintenance of all associated documentation.

Actively contributes to discussions with the Product Development Manager in terms of the development of products which meet the requirements of targeted clients.

Gathers information on competitors' offerings and market intelligence.

• University graduate (Bachelor) preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).
• 2 years' relevant experience
• Required Special Skills:
• Excellent verbal and written communication skills.
• First-class sales (influencing) skills.
• Good knowledge of the Investment Banking business.
• Understanding of the laws, regulations and practices pertaining to Investment Banking products and services.
• Knowledge and understanding of risk management concepts and techniques.
• Effective leadership and problem-solving skills.
• Excellent inter-personal and presentational skills.

• Resume/CV

• Copy of Passport or QID

• Copy of Education Certificate

Additional Information

Job Number

Job CategorySales & Marketing

LocationAl Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International.

CANDIDATE PROFILE

Education and Experience

Required:

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

• 4 year college degree.

• Demonstrated skills in supervising a team.

• Lodging sales experience.

• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages the development of a strategic account plan for the demand generators in the market.

• Manages the property's reactive and proactive sales efforts.

• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.

• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.

• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.

• Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.

• Attends sales strategy meetings to provide input on weekly and overall sales strategy.

• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.

• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.

• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.

• Serves as the sales contact for customers; serves as the customer advocate.

• Serves as hotel authority on sales processes and sales contracts.

• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.

• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.

• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.

• Supports the General Manager by coordinating crisis communications.

• Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).

• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.

• Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.

• Interfaces with regional marketing communications for regional and national promotions pull through.

• Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase brand/product awareness.

• Develops and manages internal key stakeholder relationships.

• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.

• Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Leadership

• Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.

• Develops sales goals and strategies and verifies alignment with the brand business strategy.

• Executes the sales strategy in order to meet individual booking goals for both self and staff.

• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.

• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.

• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.

• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.

• Creates effective structures, processes, jobs and performance management systems are in place.

• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.

• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.

• Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.

• Supports tools and training resources to educate sales associates on winning catering solutions.

• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.

• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.

• Transfers functional knowledge and develops group sales skills of other discipline managers.

• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.

• Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.

• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Summary
The Director of Sales is responsible for ensuring the sales manpower resources are deployed effectively to drive revenue streams across the key markets of Rosewood Doha. The role involves preparing clear Sales strategies for key market segments and channels of distribution and ensuring the agreed sales plans are implemented in accordance with industry best practice. The Director of Sales offers support to the Director of Sales & Marketing in the management of the day-to-day workings of the sales team, meeting targets and achieving sales strategy. They will manage their own client base whilst also implementing action plans and accomplishing set targets.

E
ssential Duties and Responsibilities

• At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner.
• Report to the Director of Sales and Marketing on sales direction and performance delivery.
• Oversee the planning, deployment, and day-to-day functioning of the sales team.
• Responsible for delivering revenue performance against business plan projections (including occupancy, average rate, revenue, RevPAR, and market share performance.)
• Identify key and potential accounts and act on them immediately in accordance with agreed business development strategy.
• Formulate clear statements of objectives for the department and ensure their timely implementation.
• Develop realistic, transparent goals broken down by key market segments, presented in the form of a personal business plan. Monitors systematically the revenue performance of key retention, development, and acquisition accounts.
• Analyze sales performance statistics and adjust sales team strategy in accordance with changes in the market.
• Performance: should be in abidance with the expectations defined in the goal setting phase.
• Assist the DOSM to foster close long-term relationships with key corporate, leisure and group accounts and to qualify accounts by decision maker, influencer, booker, channel, and guest.
• Provide recommendations to refine and improve the services available at the hotel based on feedback from the marketplace.
• Introduce the Managing Director and DOSM to key players within key organizations.
• Represent Rosewood Doha at key events, sales trips, roadshows, product launches, and media events.
• Develop and execute a goal orientated e-commerce strategy that delivers the annual goals of these specific market segments.
• Prepare and present to the DOSM the individual sales targets for that underpin the hotels agreed budgeted revenue objectives.
• Is responsible for preparing and overseeing the individual sales personnel action plan that effectively delivers the hotel revenue goals assigned to them.
• Responsible for achieving rooms' revenues as well as the targets set by the DOSM within the year (generation of leads, prospecting, converting, competition check, team goals establishment, Employee satisfaction survey results, etc.)
• Review direct competition and ensure complete awareness by all sales team of competitor's activities at all times.
• Assist as requested by the DOSM with the preparation of specific marketing initiatives.
• Responsible for granting approval of established discounts for rooms and food and beverage sales including the closing of contractual terms for repeat or bulk business.
• Complete quarterly reviews with assigned sales team of all VIP, corporate, government and transient accounts to ensure they are in-line with objectives. Recommend and oversee the implementation of remedial sales actions to target underperforming accounts.
• Source competitive intelligence and feedback to DOSM and Managing Director.
• Identify relevant marketing opportunities and partnership potential with key corporate companies.
• Participate in planning and organizing key exhibitions, roadshows and sales trips to maximize the brand coverage of Rosewood Hotels and Resorts and optimize the production of short-, medium- and longterm business for Rosewood Doha.
• To conduct timely sales meetings with the sales team to provide appropriate levels of professional direction on a daily, weekly, and monthly basis.
• To interface with key corporate accounts, to build a network of professional contacts to drive high yielding business into Rosewood Doha.
• Liaise professionally and timely with all department heads as it relates to the coordination of sales issues to ensure their effective execution.
• Ensure proper and timely submission of recurrent and ad-hoc reports.
• Drafting of standard operating procedures (SOP's) for corporate and leisure sales.
• Ensure proper recording of all sales activities carried out by the sales team in Delphi Sales and Catering with weekly sales reporting in place.
• Evaluate the sales team's skill set and recommend training plans to the DOSM that will improve the ability and worth of our sales team to the hotels.
• Plan, manage and evaluate current sales processes and activities in collaboration with DOSM and sales associates.
• Handle complaints from contractual partners and inform the department(s) concerned of the results, resolves such complaints to retain customer loyalty.
• Provide management team with feedback on the customer experience of corporate and leisure guests.
• Support all hotel departments in communicating the preferences of senior dignitaries and VIP hotel guests.
• Fully respect and work within corporate identity guidelines as defined in the graphic standards manual.
• Carry out other reasonable duties that may be assigned to him from time to time and as directed by the DOSM.

Standard Responsibilities

• Comply and adhere to the Rosewood company policies.
• Take on other tasks in addition to the ones stated, in a reasonable framework.
• Be a "brand ambassador" at all times and ensure brand integrity and clarity are always maintained.
• Model the company's culture, vision, mission, and core values at all times.
• Takes a proactive approach to management of the department, anticipating potential opportunities.
• To actively promote the services and facilities available to guests within the hotel and other Rosewood Hotels, maximizing revenue from other outlets (e.g. car transfers, mobile phone rental, telephones, valet services, spa and Food & Beverage facilities, etc.)
• To assist in the formation of the annual department budget, and to monitor it throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.
• To accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.
• Ensure an efficient and well organised department, ensuring all associates are well trained and highly motivated.
• To maintain accurate departmental records with respect to associate and training issues, associate development issues and departmental communication issues.
• To create and update full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization.
• Consistently meet the expectations and requirements of internal associate and external guests.
• Obtain first-hand guest information and use it for improvements in products and services.
• Act with guests in mind; establish and maintain effective relationships with guests and gain their trust and respect.
• Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen.
• To liaise with other departments to ensure good communication and offer support.
• To attend to any guest comments brought to their attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.
• To conduct selection interviews alongside the Talent and Culture Team for potential new associates as and when required.
• To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel's succession planning is upheld.
• To maintain discipline within the department and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent and Culture Department.
• To be responsible for the welfare and motivation of associates making use of the information obtainedt hrough the annual associate Surveys, appraisals, and frequent one to one conversation.

Confidentiality
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.

Health & Safety

• Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
• The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
• Report any defects in the building, plant, or equipment according to hotel procedure.
• Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
• Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.

• Be fully conversant with:

• Regulations

• Risk Assessments for your department
• Hotel Fire & Bomb Procedures

Other
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.As the hotel's level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

Company Description
Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Made up of three business units, comprising 17 brands; 180+ operating hotels and resorts, with over 90 iconic venues, and over 300 restaurants and bars. Ennismore puts innovation at the centre of everything it does, with four dedicated in-house specialist studios, a creative studio of interior and graphic designers; a digital product and tech innovation lab, and a partnerships and collaborations unit. Ennismore is committed to positively impacting the world, with a key focus on creating inclusive communities among its teams and in the places it calls home.

Job Description
As the
Director of Sales
, you will be the strategic driving force behind the property's commercial success. You will lead and shape the hotel's sales efforts in line with the brand's visionary identity - where art, culture, and ultra-luxury hospitality meet. This role requires an exceptional sales leader with a strong track record in high-end resort markets, luxury travel segments, and strategic account management.

You will oversee all sales functions, including leisure, corporate, MICE, and luxury travel segments, building strong global partnerships and positioning the property as one of the world's most coveted destinations.

Key Responsibilities
Strategic Leadership

• Develop and execute a dynamic sales strategy aligned with the brand, revenue goals, and the unique appeal of the destination.
• Identify and pursue new business opportunities across key luxury and emerging markets.
• Collaborate closely with the Director of Marketing, Revenue Management, and General Manager to deliver commercial excellence.

Luxury Market Expertise

• Lead efforts to engage UHNW individuals, VIP clients, luxury travel advisors, and consortia (e.g. Virtuoso, Serandipians, AMEX FHR).
• Represent the property at high-profile international trade shows, roadshows, and client events.
• Cultivate deep relationships with luxury DMCs, agencies, and global partners to drive awareness and bookings.

Team Leadership

• Recruit, lead, and inspire a high-performing sales team committed to excellence and brand storytelling.
• Coach and develop team members to nurture talent and encourage continuous learning and growth.
• Foster a collaborative, passionate, and target-driven culture within the commercial team.

Performance & Reporting

• Set, track, and exceed revenue targets across all segments.
• Provide accurate forecasting, market insights, and performance analysis to inform business decisions.
• Monitor competitor activity and industry trends to keep FAENA agile and ahead.

Collaboration & Brand Stewardship

• Work in close partnership with the Ennismore corporate office to ensure alignment with brand standards and global strategies.
• Champion the brand's unique identity in all communications, ensuring a consistent luxury narrative across channels.

Qualifications

• Minimum 8–10 years of progressive sales leadership in luxury hospitality or resort environments.
• Proven success in GCC markets, ideally with time spent based in the region.
• Strong network and proven track record with international luxury travel partners, MICE clients, and global accounts.
• Experience launching or opening luxury properties is a strong advantage.
• Dynamic, entrepreneurial mindset with a deep passion for culture, design, and unique guest experiences.
• Exceptional presentation, negotiation, and communication skills.
• Willingness to travel internationally and represent the brand at key events.
• Arabic language skills are highly valued for regional engagement.

Additional Information

What's In It For You

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture

JOB SUMMARY

Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International.

CANDIDATE PROFILE

Education and Experience

Required:

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

• 4 year college degree.

• Demonstrated skills in supervising a team.

• Lodging sales experience.

• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages the development of a strategic account plan for the demand generators in the market.

• Manages the property's reactive and proactive sales efforts.

• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.

• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.

• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.

• Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.

• Attends sales strategy meetings to provide input on weekly and overall sales strategy.

• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.

• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.

• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.

• Serves as the sales contact for customers; serves as the customer advocate.

• Serves as hotel authority on sales processes and sales contracts.

• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.

• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.

• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.

• Supports the General Manager by coordinating crisis communications.

• Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).

• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.

• Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.

• Interfaces with regional marketing communications for regional and national promotions pull through.

• Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase brand/product awareness.

• Develops and manages internal key stakeholder relationships.

• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.

• Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Leadership

• Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.

• Develops sales goals and strategies and verifies alignment with the brand business strategy.

• Executes the sales strategy in order to meet individual booking goals for both self and staff.

• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.

• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.

• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.

• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.

• Creates effective structures, processes, jobs and performance management systems are in place.

• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.

• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.

• Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.

• Supports tools and training resources to educate sales associates on winning catering solutions.

• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.

• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.

• Transfers functional knowledge and develops group sales skills of other discipline managers.

• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.

• Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.

• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Company Description
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's Meryal Waterpark attraction. The Rig 1938 is the world's highest tower of its kind, reaching 82 metres.

Job Description
Director of Sales - Hotel
This position is responsible for leading and driving the hotel's sales strategy to achieve revenue and market share goals. Reporting to the Cluster Director of Sales, this role will oversee the hotel's sales team, develop strong relationships with key partners and clients, and implement strategic plans that align with Rixos' premium positioning and commercial objectives.

• Develop and lead a unified sales strategy across all business verticals: luxury accommodations, MICE, corporate and leisure travel, waterpark groups and ticketing, and beach club memberships and events.
• Develop and execute comprehensive sales plans to maximize revenue across all market segments.
• Lead, mentor, and motivate the sales team to achieve individual and collective targets.
• Identify and pursue new business opportunities within corporate, MICE, leisure, and wholesale markets.
• Collaborate closely with Marketing, Revenue, and Operations teams to ensure a cohesive commercial strategy.
• Analyze market trends, competitor activity, and customer needs to inform strategic decisions.
• Represent the hotel at industry events, trade shows, and client meetings to enhance brand visibility.
• Maintain strong relationships with existing accounts and establish new partnerships to expand the client base.
• Provide accurate forecasts, reports, and performance analyses to the Cluster Director of Sales.

Qualifications

• Bachelor's degree in Business, Hospitality Management, or a related field.
• Minimum 5–7 years of experience in a senior hotel sales leadership role, preferably within a luxury or resort environment.
• Strong understanding of Qatar and GCC markets.
• Proven track record of achieving and exceeding revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with strong analytical and leadership abilities.
• Proficiency in sales and revenue management systems.

Additional Information

Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's Meryal Waterpark attraction. The Rig 1938 is the world's highest tower of its kind, reaching 82 metres.

Job Description

Director of Sales - Hotel

This position is responsible for leading and driving the hotel's sales strategy to achieve revenue and market share goals. Reporting to the Cluster Director of Sales, this role will oversee the hotel's sales team, develop strong relationships with key partners and clients, and implement strategic plans that align with Rixos' premium positioning and commercial objectives.

• Develop and lead a unified sales strategy across all business verticals: luxury accommodations, MICE, corporate and leisure travel, waterpark groups and ticketing, and beach club memberships and events.
• Develop and execute comprehensive sales plans to maximize revenue across all market segments.
• Lead, mentor, and motivate the sales team to achieve individual and collective targets.
• Identify and pursue new business opportunities within corporate, MICE, leisure, and wholesale markets.
• Collaborate closely with Marketing, Revenue, and Operations teams to ensure a cohesive commercial strategy.
• Analyze market trends, competitor activity, and customer needs to inform strategic decisions.
• Represent the hotel at industry events, trade shows, and client meetings to enhance brand visibility.
• Maintain strong relationships with existing accounts and establish new partnerships to expand the client base.
• Provide accurate forecasts, reports, and performance analyses to the Cluster Director of Sales.

Qualifications

• Bachelor's degree in Business, Hospitality Management, or a related field.
• Minimum 5–7 years of experience in a senior hotel sales leadership role, preferably within a luxury or resort environment.
• Strong understanding of Qatar and GCC markets.
• Proven track record of achieving and exceeding revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with strong analytical and leadership abilities.
• Proficiency in sales and revenue management systems.

Additional Information

Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's Meryal Waterpark attraction. The Rig 1938 is the world's highest tower of its kind, reaching 82 metres.

Job Description

Director of Sales - Hotel

This position is responsible for leading and driving the hotel's sales strategy to achieve revenue and market share goals. Reporting to the Cluster Director of Sales, this role will oversee the hotel's sales team, develop strong relationships with key partners and clients, and implement strategic plans that align with Rixos' premium positioning and commercial objectives.

• Develop and lead a unified sales strategy across all business verticals: luxury accommodations, MICE, corporate and leisure travel, waterpark groups and ticketing, and beach club memberships and events.
• Develop and execute comprehensive sales plans to maximize revenue across all market segments.
• Lead, mentor, and motivate the sales team to achieve individual and collective targets.
• Identify and pursue new business opportunities within corporate, MICE, leisure, and wholesale markets.
• Collaborate closely with Marketing, Revenue, and Operations teams to ensure a cohesive commercial strategy.
• Analyze market trends, competitor activity, and customer needs to inform strategic decisions.
• Represent the hotel at industry events, trade shows, and client meetings to enhance brand visibility.
• Maintain strong relationships with existing accounts and establish new partnerships to expand the client base.
• Provide accurate forecasts, reports, and performance analyses to the Cluster Director of Sales.

Qualifications

• Bachelor's degree in Business, Hospitality Management, or a related field.
• Minimum 5–7 years of experience in a senior hotel sales leadership role, preferably within a luxury or resort environment.
• Strong understanding of Qatar and GCC markets.
• Proven track record of achieving and exceeding revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with strong analytical and leadership abilities.
• Proficiency in sales and revenue management systems.

Additional Information