435 Senior Agent jobs in Qatar

QNB Group, the World's Strongest Bank and the leading bank in the Middle East and North Africa, is seeking Customer Service Officers for the further expansion of the office in Doha.
With a net profit of US$2.6 billion in 2013, at a growth rate of 13.7%, QNB has witnessed rapid international expansion over the past few years.

QNB Group operates through its subsidiaries and associate companies in 26 countries, providing a comprehensive range of advanced products and services. The total number of staff is almost 13,500 operating from over 570 locations.

The role of the Customer Service Officer is mainly responsible for assisting the Head of Card Customer Service to achieve the set objectives and to provide efficient, friendly, and quality service to cardholders and merchants. The incumbent will also ensure to educate the cardholders and merchants on the use of the latest technologies (e.g., chip card).

Your core responsibilities include acting as a problem solver for cardholders and merchants by liaising the activities between branches and EBD. You will assist the Head in providing training to customer service representatives of branches at regular intervals to enforce procedural requirements, which in turn increase customer satisfaction.
Additionally, you will provide training to the Customer Care Centre, Branches, and DSA's. You will recommend changes in card processing processes to reduce customer complaints and increase satisfaction levels.
You will be responsible for resolving all customer queries related to card issuing or acquiring business, avoiding delays in responding to customers' requests/calls, and updating comparative pricing structures for all banks issuing cards in Qatar.
Ensuring that credit cardholders' statements are delivered on time and resolving queries related to the non-receipt of card statements while ensuring timely delivery of e-statements for cardholders is also part of your role.
You will compile and present relevant MIS on a periodic basis for the Head of Cards, GM Retail Banking, and the Group.

Minimum Requirements: University graduate with at least 2 years of experience in financial services with a specialization in credit cards business.

About The Company: Qatar National Bank (QNB Group) was established in 1964 as the country's first Qatari-owned commercial bank, with an ownership structure split between the Qatar Investment Authority (50%) and the private sector (50%).
QNB Group has steadily grown to be among the largest banks in the Middle East and North Africa Region and is by far the leading financial institution in the country, with a market share exceeding 45% of banking sector assets.
QNB Group has witnessed rapid international expansion in the past few years and operates in 24 countries around the world through its network, subsidiaries, and associate companies employing about 8,800 staff from 400 branches and offices, supported by an ATM network that exceeds 800 machines.

QNB Group, the World's Strongest Bank and the leading bank in the Middle East and North Africa, is seeking Customer Service Officers for the further expansion of the office in Doha.
With a net profit of US$2.6 billion in 2013, at a growth rate of 13.7%, QNB has witnessed rapid international expansion over the past few years.

QNB Group operates through its subsidiaries and associate companies in 26 countries, providing a comprehensive range of advanced products and services. The total number of staff is almost 13,500 operating from over 570 locations.

The role of the Customer Service Officer is mainly responsible for assisting the Head of Card Customer Service to achieve the set objectives and to provide efficient, friendly, and quality service to cardholders and merchants. The incumbent will also ensure to educate the cardholders and merchants on the use of the latest technologies (e.g., chip card).

Your core responsibilities include acting as a problem solver for cardholders and merchants by liaising the activities between branches and EBD. You will assist the Head in providing training to customer service representatives of branches at regular intervals to enforce procedural requirements, which in turn increase customer satisfaction.
Additionally, you will provide training to the Customer Care Centre, Branches, and DSA's. You will recommend changes in card processing processes to reduce customer complaints and increase satisfaction levels.
You will be responsible for resolving all customer queries related to card issuing or acquiring business, avoiding delays in responding to customers' requests/calls, and updating comparative pricing structures for all banks issuing cards in Qatar.
Ensuring that credit cardholders' statements are delivered on time and resolving queries related to the non-receipt of card statements while ensuring timely delivery of e-statements for cardholders is also part of your role.
You will compile and present relevant MIS on a periodic basis for the Head of Cards, GM Retail Banking, and the Group.

Minimum Requirements: University graduate with at least 2 years of experience in financial services with a specialization in credit cards business.

About The Company: Qatar National Bank (QNB Group) was established in 1964 as the country's first Qatari-owned commercial bank, with an ownership structure split between the Qatar Investment Authority (50%) and the private sector (50%).
QNB Group has steadily grown to be among the largest banks in the Middle East and North Africa Region and is by far the leading financial institution in the country, with a market share exceeding 45% of banking sector assets.
QNB Group has witnessed rapid international expansion in the past few years and operates in 24 countries around the world through its network, subsidiaries, and associate companies employing about 8,800 staff from 400 branches and offices, supported by an ATM network that exceeds 800 machines.

Direct message the job poster from YPS Langley Valves

YPS Langley Valves is actively seeking a dedicated sales agent or representative to operate in the Qatar region.

With our reputation as a trusted manufacturer and distributor of high-quality valves for critical applications-including oil and gas, petrochemical, marine, power, pharmaceutical and industrial sectors- we're excited to grow our presence in the Middle East.

What we offer:

A trading history of 50 years

Internationally approved Valve and Actuation Products

In-house design, manufacturing and modification capabilities

Cryogenic and Oxygen Service Product

Wide range of product material including Stainless Steel, Nickel Aluminium Bronze, Exotic Alloys and Titanium in cast and forged bar

Technical expertise and support from our UK team

Strong brand recognition with the Langley name

We're looking for an agent with:

Local market knowledge

A strong network in oil & gas, industrial and energy sectors

Ability to widen and obtain manufacturer approvals within the region

A passion for developing sales growth and delivering quality solutions.

If you are interested in this opportunity, or can recommend a suitable candidate, we would be pleased to hear from you.

Please contact us via email on .

• Seniority level Entry level

• Employment type Other
• Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at YPS Langley Valves by 2x

Get notified about new Sales Agent jobs in Qatar .

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

• Conduct outbound calls to prospective customers to promote and sell retail banking products, including loans, insurance, personal accounts, and credit card insurance.
• Provide accurate information about the features, benefits, and terms of various retail banking products.
• Identify customer needs and recommend appropriate banking solutions based on their financial requirements.
• Meet or exceed sales targets and key performance indicators (KPIs) set by the company.
• Maintain a high level of professionalism and customer service during all interactions with customers.
• Keep detailed records of customer interactions, inquiries, and sales transactions in the CRM system.
• Collaborate with other team members and departments to optimize sales strategies and improve overall performance.
• Stay updated on industry trends, market conditions, and competitor offerings to effectively position our products and services in the market.

Skills:

• Excellent knowledge of retail banking products, including loans, insurance, personal accounts, and credit card insurance.
• Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.
• Exceptional communication skills, both verbal and written.
• Ability to build rapport and establish trust with customers over the phone.
• High degree of self-motivation and resilience in a target-driven environment.
• Flexibility to adapt to changing priorities and business needs.

Qualifications:

• Proven experience as a Telesales Agent or similar role in the retail banking industry.
• Proficiency in using CRM software and other sales tools.
• Bachelor's degree in Business Administration, Finance, Marketing, or related field preferred.

• Conduct outbound calls to prospective customers to promote and sell retail banking products, including loans, insurance, personal accounts, and credit card insurance.
• Provide accurate information about the features, benefits, and terms of various retail banking products.
• Identify customer needs and recommend appropriate banking solutions based on their financial requirements.
• Meet or exceed sales targets and key performance indicators (KPIs) set by the company.
• Maintain a high level of professionalism and customer service during all interactions with customers.
• Keep detailed records of customer interactions, inquiries, and sales transactions in the CRM system.
• Collaborate with other team members and departments to optimize sales strategies and improve overall performance.
• Stay updated on industry trends, market conditions, and competitor offerings to effectively position our products and services in the market.

Skills:

• Excellent knowledge of retail banking products, including loans, insurance, personal accounts, and credit card insurance.
• Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.
• Exceptional communication skills, both verbal and written.
• Ability to build rapport and establish trust with customers over the phone.
• High degree of self-motivation and resilience in a target-driven environment.
• Flexibility to adapt to changing priorities and business needs.

Qualifications:

• Proven experience as a Telesales Agent or similar role in the retail banking industry.
• Proficiency in using CRM software and other sales tools.
• Bachelor’s degree in Business Administration, Finance, Marketing, or related field preferred.

Direct message the job poster from YPS Langley Valves

YPS Langley Valves is actively seeking a dedicated sales agent or representative to operate in the Qatar region.

With our reputation as a trusted manufacturer and distributor of high-quality valves for critical applications—including oil and gas, petrochemical, marine, power, pharmaceutical and industrial sectors- we’re excited to grow our presence in the Middle East.

What we offer:

·A trading history of 50 years

·Internationally approved Valve and Actuation Products

·In-house design, manufacturing and modification capabilities

·Cryogenic and Oxygen Service Product

·Wide range of product material including Stainless Steel, Nickel Aluminium Bronze, Exotic Alloys and Titanium in cast and forged bar

·Technical expertise and support from our UK team

·Strong brand recognition with the Langley name

We’re looking for an agent with:

·Local market knowledge

·A strong network in oil & gas, industrial and energy sectors

·Ability to widen and obtain manufacturer approvals within the region

·A passion for developing sales growth and delivering quality solutions.

If you are interested in this opportunity, or can recommend a suitable candidate, we would be pleased to hear from you.

Please contact us via email on

• Seniority level Entry level

• Employment type Other
• Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at YPS Langley Valves by 2x

Get notified about new Sales Agent jobs in Qatar .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.