147 Service Line Management jobs in Qatar

Primary Purpose of the Job

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Required Experience and Skills

Minimum 10 years of experience in operations and continuous improvement.

Educational Qualifications

Bachelor's degree in any discipline and preferably MBA in Finance, economics or business planning.

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Strategic Planning and Risk Management Specialist

Join to apply for the Strategic Planning and Risk Management Specialist role at University of Doha for Science & Technology .

Overview

University of Doha for Science and Technology (UDST) is the first national applied university in Qatar, offering applied Bachelor's and Master's degrees, certificates, and diplomas across various fields. With over 70 programs, UDST specializes in Engineering Technology, Industrial Trades, Business Management, Computing and IT, Health Sciences, and Continuing Education.

With more than 700 staff and 8,000 students, UDST emphasizes applied and experiential learning, supported by state-of-the-art facilities. The university aims to develop graduates who contribute to Qatar’s Vision 2030.

UDST invites applications for the position of Strategic Planning and Risk Management Specialist , reporting to the Manager of Strategic Planning and Performance.

Responsibilities

• Contribute to developing, implementing, and monitoring UDST’s Strategic and Operational Plans.
• Develop, review, and recommend risk management strategies, including risk identification, analysis, response planning, and control to mitigate adverse events.
• Update the Risk Management Policy, procedures, and Framework to support effective risk management across units.
• Manage the risk register in coordination with Business Units.
• Monitor and report on risks and controls, supporting ongoing improvements in risk processes.
• Conduct risk analysis, develop strategic recommendations, and implement risk reduction controls.
• Advise Business Units on risk-related matters and ensure key risks are communicated effectively.
• Create communication channels concerning key risks and identify KPIs related to risks.
• Develop and implement risk assessment models and systems.
• Gather risk data internally and externally for strategic planning and risk management.
• Maintain databases for reporting and presenting risk positions to leadership.
• Conduct benchmarking studies on risk management best practices.
• Support contingency planning for emergencies and communicate risk impacts related to regulations.

Qualifications

Education and Certifications

• Bachelor’s degree in a relevant field (required)
• Master’s degree (preferred)

Desirable certifications include PMP, MPM, PMI-RMP, CRM, or CRMP.

Experience

• Minimum 5 years in Strategic Planning and Risk Management, preferably in higher education.

Additional Details

• Seniority Level: Mid-Senior
• Employment Type: Full-time
• Job Function: Business Development and Sales
• Industry: Higher Education

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Strategic Planning and Risk Management Specialist

Join to apply for the

Strategic Planning and Risk Management Specialist

role at

University of Doha for Science & Technology . Overview University of Doha for Science and Technology (UDST) is the first national applied university in Qatar, offering applied Bachelor's and Master's degrees, certificates, and diplomas across various fields. With over 70 programs, UDST specializes in Engineering Technology, Industrial Trades, Business Management, Computing and IT, Health Sciences, and Continuing Education. With more than 700 staff and 8,000 students, UDST emphasizes applied and experiential learning, supported by state-of-the-art facilities. The university aims to develop graduates who contribute to Qatar’s Vision 2030. UDST invites applications for the position of

Strategic Planning and Risk Management Specialist , reporting to the Manager of Strategic Planning and Performance. Responsibilities

Contribute to developing, implementing, and monitoring UDST’s Strategic and Operational Plans. Develop, review, and recommend risk management strategies, including risk identification, analysis, response planning, and control to mitigate adverse events. Update the Risk Management Policy, procedures, and Framework to support effective risk management across units. Manage the risk register in coordination with Business Units. Monitor and report on risks and controls, supporting ongoing improvements in risk processes. Conduct risk analysis, develop strategic recommendations, and implement risk reduction controls. Advise Business Units on risk-related matters and ensure key risks are communicated effectively. Create communication channels concerning key risks and identify KPIs related to risks. Develop and implement risk assessment models and systems. Gather risk data internally and externally for strategic planning and risk management. Maintain databases for reporting and presenting risk positions to leadership. Conduct benchmarking studies on risk management best practices. Support contingency planning for emergencies and communicate risk impacts related to regulations. Qualifications

Education and Certifications Bachelor’s degree in a relevant field (required) Master’s degree (preferred) Desirable certifications include PMP, MPM, PMI-RMP, CRM, or CRMP. Experience Minimum 5 years in Strategic Planning and Risk Management, preferably in higher education. Additional Details

Seniority Level: Mid-Senior Employment Type: Full-time Job Function: Business Development and Sales Industry: Higher Education

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Senior Manager Strategic Alliances | Corporate Planning

Join to apply for the Senior Manager Strategic Alliances | Corporate Planning role at Qatar Airways

Senior Manager Strategic Alliances | Corporate Planning

2 days ago Be among the first 25 applicants

Join to apply for the Senior Manager Strategic Alliances | Corporate Planning role at Qatar Airways

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Job title

Senior Manager Strategic Alliances | Corporate Planning

Ref #

25000HU

Location

Qatar - Doha

Job family

Corporate & Commercial

• Closing date: 17-Aug-2025
  
  

About The Role

We’re looking for an experienced Senior Manager Strategic Alliances to join our Strategic Alliances Department.

The role is responsible for the design, negotiation and implementation of Qatar Airways’ partnership strategy aligned with the company overall strategy and goals. This role aims to enhance Qatar Airways’ network and commercial reach in alignment with the airline’s commercial strategy and growth ambitions.

The responsibility of this role will include partnership relationship management, identifying and developing cross-functional initiatives to maximizing partnership value for Qatar Airways and its partners, working internally and externally with Network Strategy, Network Planning, Schedule Planning, Sales & Distribution, B2C, Marketing, Pricing and Revenue Management, Loyalty and Alliances units (“Commercial workstreams”) as well as Technical, Procurement and Cargo, to positively impact top-line and bottom-line.

There are 2 requirements for this role with geographical scope split between East and West.

Specific Accountabilities Include:

• Anticipate industry developments, evolving competitive landscapes and regulatory changes that can impact Qatar Airways and its partners and provide relevant and innovative recommendations to senior leadership.
• Lead the assessment and pursuit of new partnership opportunities, including joint ventures, block spaces, codeshare and interline agreements, aligned with the department strategy.
• Drive the formulation and implementation of the Alliances & Partnerships strategy in alignment with corporate objectives and KPIs.
• Negotiate and align the different partnerships with the overall Alliances & partnerships strategy, objectives and KPIs.
• Develop business cases, articulate KPIs and oversee the performance evaluation of each partnership to ensure measurable value creation for Qatar Airways and its partners.
• Manage partnership relationship by making sure that proper governance and/or appropriate channels of communication with partners are in place whilst fostering partners alignment with the strategy and goals.
• Establish regular engagement with key internal stakeholders to promote understanding and communication.
• Establish the department or teams’ objectives and priorities to align with and support business objectives.
  
  

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualifications

About You

The Successful Candidate Will Have:

• Bachelor’s degree or equivalent with minimum 10 years of job-related experience.
• Strong experience in a commercial strategic role within the airline or travel industry.
• Deep understanding of the airline partnership business and airline profitability metrics.
• Previous experience in Pricing and Revenue Management, Network Planning or Sales with extensive technical expertise in Strategic alliances.
• Deep knowledge of airline industry revenue planning processes, including capacity/network planning and revenue forecasting.
• Business planning and associated processes in a complex, multi-stakeholder environment.
• Excellent problem-solving skills, analytical and systems-thinking skills.
• Strong commercial acumen.
• Strong interpersonal skills, including written and spoken presentation.
• Outstanding communication and interpersonal skills, with proven influencing and negotiating skills, including the ability to achieve results through individuals outside his/her direct control.
• Excellent leadership experience - Adept at cross-cultural working.
• Sound and independent judgement in the face of conflicting demands.
• Able to delegate work, set clear direction and manage workflow with strong mentoring and coaching skills.
  
  

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at Qatar Airways by 2x

Sign in to set job alerts for “Senior Manager Strategic Alliances” roles.

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Senior Manager Strategic Alliances | Corporate Planning

Join to apply for the

Senior Manager Strategic Alliances | Corporate Planning

role at

Qatar Airways Senior Manager Strategic Alliances | Corporate Planning

2 days ago Be among the first 25 applicants Join to apply for the

Senior Manager Strategic Alliances | Corporate Planning

role at

Qatar Airways Get AI-powered advice on this job and more exclusive features. Job title

Senior Manager Strategic Alliances | Corporate Planning

Ref #

25000HU

Location

Qatar - Doha

Job family

Corporate & Commercial

Closing date: 17-Aug-2025

About The Role

We’re looking for an experienced Senior Manager Strategic Alliances to join our Strategic Alliances Department.

The role is responsible for the design, negotiation and implementation of Qatar Airways’ partnership strategy aligned with the company overall strategy and goals. This role aims to enhance Qatar Airways’ network and commercial reach in alignment with the airline’s commercial strategy and growth ambitions.

The responsibility of this role will include partnership relationship management, identifying and developing cross-functional initiatives to maximizing partnership value for Qatar Airways and its partners, working internally and externally with Network Strategy, Network Planning, Schedule Planning, Sales & Distribution, B2C, Marketing, Pricing and Revenue Management, Loyalty and Alliances units (“Commercial workstreams”) as well as Technical, Procurement and Cargo, to positively impact top-line and bottom-line.

There are 2 requirements for this role with geographical scope split between East and West.

Specific Accountabilities Include:

Anticipate industry developments, evolving competitive landscapes and regulatory changes that can impact Qatar Airways and its partners and provide relevant and innovative recommendations to senior leadership. Lead the assessment and pursuit of new partnership opportunities, including joint ventures, block spaces, codeshare and interline agreements, aligned with the department strategy. Drive the formulation and implementation of the Alliances & Partnerships strategy in alignment with corporate objectives and KPIs. Negotiate and align the different partnerships with the overall Alliances & partnerships strategy, objectives and KPIs. Develop business cases, articulate KPIs and oversee the performance evaluation of each partnership to ensure measurable value creation for Qatar Airways and its partners. Manage partnership relationship by making sure that proper governance and/or appropriate channels of communication with partners are in place whilst fostering partners alignment with the strategy and goals. Establish regular engagement with key internal stakeholders to promote understanding and communication. Establish the department or teams’ objectives and priorities to align with and support business objectives.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualifications

About You

The Successful Candidate Will Have:

Bachelor’s degree or equivalent with minimum 10 years of job-related experience. Strong experience in a commercial strategic role within the airline or travel industry. Deep understanding of the airline partnership business and airline profitability metrics. Previous experience in Pricing and Revenue Management, Network Planning or Sales with extensive technical expertise in Strategic alliances. Deep knowledge of airline industry revenue planning processes, including capacity/network planning and revenue forecasting. Business planning and associated processes in a complex, multi-stakeholder environment. Excellent problem-solving skills, analytical and systems-thinking skills. Strong commercial acumen. Strong interpersonal skills, including written and spoken presentation. Outstanding communication and interpersonal skills, with proven influencing and negotiating skills, including the ability to achieve results through individuals outside his/her direct control. Excellent leadership experience - Adept at cross-cultural working. Sound and independent judgement in the face of conflicting demands. Able to delegate work, set clear direction and manage workflow with strong mentoring and coaching skills.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Business Development and Sales Industries Airlines and Aviation Referrals increase your chances of interviewing at Qatar Airways by 2x Sign in to set job alerts for “Senior Manager Strategic Alliances” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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We are looking to hire a Business Development Officer (BDO) with 5-10 years’ experience in sales of banking and payment solutions. The BDO must have worked with all renowned banks in Qatar and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDO will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry.

Responsibilities

• Achieve and enhance sales targets established by ProgressSoft.
• Prepare and execute a sales plan for Qatar's market which meets ProgressSoft’s 2022-2026 Strategy and Business plan.
• Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.
• Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.
• Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.
• Negotiate proposals and contracts of solutions and recurring maintenance.
• Excessive use of ProgressSoft’s CRM to build and update client profiles.
• Analyze and prepare comparison sheets between ProgressSoft and competitive products.
• Identify new markets and opportunities.
• Develop strong distribution channels with renowned global, regional and local firms.

Requirements

• Proven track record of sales in Qatar, In the banking and financial sector.
• Ability to deal with all levels of staff within an organization.
• Strong negotiation skills with decision makers.
• Excellent command of English language.
• Very good communication, presentation and interpersonal skills.
• Very good understanding of banking and payments systems.
• Organized, focused, ambitious and independent.

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We are looking to hire a Business Development Officer (BDO) with 5-10 years' experience in sales of banking and payment solutions. The BDO must have worked with all renowned banks in Qatar and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDO will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry.

Responsibilities

• Achieve and enhance sales targets established by ProgressSoft
• Prepare and execute a sales plan for Qatar's market which meets ProgressSoft's 2022-2026 Strategy and Business plan
• Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders
• Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements
• Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence
• Negotiate proposals and contracts of solutions and recurring maintenance
• Excessive use of ProgressSoft's CRM to build and update client profiles
• Analyze and prepare comparison sheets between ProgressSoft and competitive products
• Identify new markets and opportunities
• Develop strong distribution channels with renowned global, regional and local firms
  
  

Requirements

• Proven track record of sales in Qatar, In the banking and financial sector
• Ability to deal with all levels of staff within an organization
• Strong negotiation skills with decision makers
• Excellent command of English language
• Very good communication, presentation and interpersonal skills
• Very good understanding of banking and payments systems
• Organized, focused, ambitious and independent

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Client Relationship Management

• Provide an exceptional service experience by proactively providing clients with quality insurance advise that ensures their needs are met
• Facilitating insurance products for Commercial Bank retail clients in conjunction with the CB Retail Sales Team
• Facilitating insurance products to non-Commercial Bank clients for various lines Handling all Retail clients related inquiries, responding within the agreed turn-around-time, and liaising with the concerned departments to ensure customer satisfaction
• Maintaining an excellent business relationship with all partners to maximize satisfaction and provide the best service to our clients
• Coordinate related reports to retail business within the agreed turn-around-time
• Assisting Relationship Manager – Retail in preparing/coordinating Training materials, Sales Collaterals, or communication of Retail Insurance products.
• Support as a Back-up for “Relationship Manager - Retail” when on leave

Acquire and Deepen Client Relationship

• Identify Opportunities for business growth and action plan
• Liaise with our partners to develop new product offerings
• Contacting clients frequently through meetings, emails, or calls to maintain a good relationship with our clients and increase potential business

Retention/Renewal

• Maintaining renewals of retail insurance policies - 70% retention ratio
• Coordinate and negotiate the renewal of existing Retail Products
• Reviewing existing policies and reassessing clients’ needs

Complains Management

• Resolving our clients’ complains/issues efficiently and effectively, escalating and consulting as appropriate

Achievement of Target

• Achievement of the Target assigned to you
• Your contribution to the Company’s profitability

Educational & Technical qualifications:

• Bachelor’s degree in business administration or relevant field
• Bi-lingual (Arabic & English)
• Good knowledge of the insurance products
• Strong Sales or Customer Service Experience
• Minimum 3 years of experience in related field preferably within insurance

Mandate Requirement:

• Valid Driving License
• Existing family sponsorship or transferable work visa in Qatar

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About the Job

Seib Insurance and Reinsurance - Qatar, is looking for a Business Development Manager to join its growing team. The ideal candidate will spearhead new business acquisition initiatives, leveraging strategic partnerships to expand market reach and drive growth. Additionally, they will oversee client relationship management efforts, ensuring strong rapport and satisfaction to foster long-term business success.

You will join an agile, dynamic, highly rewarding organization, and a fast-paced environment.

Responsibilities

• Develop and execute a proactive sales strategy to target and acquire new corporate clients for our insurance products and services.
• Identify and prioritize prospective clients through market research, networking, and cold outreach efforts.
• Conduct sales presentations, proposal pitches, and negotiations to secure new business partnerships and contracts.
• Identify potential strategic clients to expand our reach and access to corporate clients.
• Cultivate and nurture relationships with key stakeholders, decision-makers, and influencers to establish mutually beneficial partnerships.
• Serve as the primary point of contact for corporate clients, understanding their unique needs, challenges, and objectives.
• Ensure frequent and accurate submissions in line with the company guidelines and underwriting appetite.
• Visit clients regularly to assess arising opportunities and maintain an activity log of all visits and discussions for future reference.
• Prepare and present detailed reports on the progress of initiatives to management.
• Complete administrative tasks including CRM utilization for new submissions.
• Respond to clients’ insurance-related questions and issues.
• Conduct thorough needs assessments and present tailored insurance solutions to address client requirements and mitigate risks.
• Build and maintain strong relationships with clients through regular communication, proactive support, and value-added services.

Requirements

• Bachelor’s degree in business administration or related field.
• Minimum of 8 years of insurance experience.
• Proven track record of success in corporate sales, business development, or account management roles within the insurance industry.
• Fluency in English and Arabic.
• Proficiency in CRM software.
• Knowledge of insurance products is preferred.

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