159 Service Manager jobs in Qatar

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I am a recruiter or staffing firm hiring on behalf of an employer.My name is: Mohammed Nowshad

My work email is:

My recruiting/staffing agency is: Customer care

My company name is: QueensMobile

My recruiting company is hiring on behalf of: Customer care

My work phone number is:

A brief summary of the nature of the roles available, and other relevant details about my account: Location: (Doha / Al Rayyan )

Working Hours: 10:00 AM — 10:00 PM

We are looking for a dedicated and hardworking female Customer Care Executive to join our team.

Responsibilities:

• Handle WhatsApp and Instagram messages professionally.

• Manage customer inquiries, complaints, and service requests.

• Schedule appointments for Apple home repair services.

• Provide excellent customer support and follow up until job completion.

• Communicate fluently in English and Arabic (spoken & written).

Requirements:

• Female candidate preferred.

• Strong communication and customer service skills.

• Must be hardworking, responsible, and supportive.

• Previous experience in customer care is a plus.

We Offer:

• Friendly work environment.

• Growth opportunities in a professional service company.

Apply Now — Send your CV/WhatsApp to:

Or email:

Job Type: Full-time

Pay: QAR2, QAR5,000.00 per month

Language:

• English (Preferred)

Location:

• Doha (Preferred)

Job Summary:

We are seeking an experienced Automotive Service Manager to lead our service department. The ideal candidate will be responsible for overseeing daily operations, ensuring excellent customer service, managing a team of technicians, and achieving performance targets. You'll be accountable for improving service delivery, maintaining operational efficiency and driving financial success.

Key Responsibilities:

• Supervise and lead a team of technicians and service advisors.
• Ensure high-quality, efficient service delivery and customer satisfaction.
• Manage service department budgets, targets, and inventory.
• Analyze performance metrics and implement process improvements.
• Maintain compliance with industry standards and safety regulations.

Qualifications:

• 10+ years of automotive service management experience.
• Strong leadership and organizational skills.
• Knowledge of automotive repairs and service operations.
• Excellent communication and customer service abilities.
• Fluency in English & Arabic.

Job Type: Full-time

Responsibilities

• Responsible for the end to end Service operation of NBK Heavy Equipments Division.
• Responsible for the revenue generation of Heavy Equipment Service Division.
• Analyzes and controls expenditures of Heavy Equipments Service to confirm to divisional budgetary requirements.
• Responsible for improving the revenue generation of Service Department & setting new Standards.
• Work towards process Improvement and coordinations between Sales & Parts Department.
• Develops Service departments operating plan that supports the divisional and corporate strategies and business plan.
• Effectively manages the After sales plan through to completion while meeting all revenue targets and standards.
• Acts to align goals with the strategic direction from NBKS Heavy Equipment General Manager.
• Directly supervises & carry out performance appraisals of Workshop Supervisor, Team Leaders, and Product Support Engineers in accordance with the organizations policies.
• Responsible to address performance management challenges in constructive and timely manner to NBKS General Manager.
• Manages the Key customers of HE Service depaertment and oversee the efforts to retain, develop and activate past customers.
• Use Company marketing and information resources to attract new customers and identify prospects that are likely to become excellent long term customers.
• Hands-on managerial style. Proactively manage the performance and activity of HE Service Operation Efficiently manages change and transitions in HE After sales Division.
• Deliver key After sales presentations to NBKS General Manager.
• Positively and effectively communicates within the After Sales Departments.
• Maintains knowledge of current industry trends and marketplace area and develops regional plans accordingly to prepare for opportunities and problems.
• Recommends new products, upgrades and enhancements based on customer expectations and communicates to the NBKS GM.
• Develops and maintains communication in a cooperative and professional manner with all NBK Subsidiaries and the respective Management teams.
• Heavy focus on revenue generation of HE Service Department & also customer relations.
• Protects the resources of the company including equipment, proprietary information, client base, and all products, services and data elements meant for sale or for the exclusive use of the products, Inc. employees.
• Prepares periodic operational reports showing HE Services Business volume and potential changes.
• May recommend or approve budget, expenditures, and appropriations for organizational development work.
• Carry out all the assignments directed by the GM.

A largest Health club located in Doha - Qatar needs to hire the following position:

Job Description:

1. Providing help & advice to customers using the club’s services.
2. Communicating courteously with customers by telephone, email, letter, and face-to-face.
3. Investigating & solving customer problems.
4. Handling customer complaints or any major incidents.
5. Writing reports analyzing the customer service provided by the club and offering recommendations.
6. Developing feedback or complaints procedures for members & guests.
7. Improving customer service procedures, policies & standards for the club.
8. Learning about the club services and staying updated on changes, packages, and promotions.
9. Keeping ahead of developments in customer service.
10. Conducting tours for visitors & potential members to showcase the club’s facilities.
11. Managing customer relations.

Minimum Requirements:

• Bachelor's degree in a related field.
• Minimum of 5 years relevant professional experience in the same position.
• Experience in the Hospitality industry is an advantage.
• Excellent management and leadership skills.
• Excellent communication and interpersonal skills.

About The Company

o Previous experience in sales and pest control services.

o Strong client communication and business development skills.

Job Type: Full-time

Language:

• English (Preferred)

Job Summary: The Service Delivery Manager will be responsible for managing end-to-end service delivery of cloud and IT infrastructure services, ensuring operational excellence, SLA adherence, and client satisfaction. This role requires deep technical understanding of enterprise systems, cloud platforms, and service governance frameworks.

• Lead the delivery of cloud and infrastructure services across multiple enterprise environments.

• Ensure compliance with SLA, KPI, and quality assurance benchmarks.

• Collaborate with internal teams, vendors, and client stakeholders to manage delivery expectations.

• Oversee technical teams, including cloud engineers and infrastructure support leads.

• Implement ITIL-based service management processes and continuous improvement strategies.

• Coordinate incident, problem, and change management efforts.

• Ensure proper resource planning, reporting, and performance tracking.

• Act as the primary point of contact for clients regarding service operations.

• Minimum 9 years of experience in IT service delivery, with at least 3 years in a managerial role.

• Proven experience managing enterprise IT infrastructure and cloud environments (Azure, AWS, hybrid).

• Strong understanding of ITIL, ITSM frameworks, and project governance.

• Excellent stakeholder management and communication skills.

• Experience working with cross-functional teams, vendors, and third-party service providers.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.

• Certifications in PMP, ITIL, PRINCE2, or equivalent preferred.

• Experience in managing operations within GCC region.

• Exposure to data center management, security compliance, and cloud-native tools.

• Ability to handle escalation management and reporting to executive leadership.

Overview

Job Summary: The Service Delivery Manager will be responsible for managing end-to-end service delivery of cloud and IT infrastructure services, ensuring operational excellence, SLA adherence, and client satisfaction. This role requires deep technical understanding of enterprise systems, cloud platforms, and service governance frameworks.

• Lead the delivery of cloud and infrastructure services across multiple enterprise environments.

• Ensure compliance with SLA, KPI, and quality assurance benchmarks.

• Collaborate with internal teams, vendors, and client stakeholders to manage delivery expectations.

• Oversee technical teams, including cloud engineers and infrastructure support leads.

• Implement ITIL-based service management processes and continuous improvement strategies.

• Coordinate incident, problem, and change management efforts.

• Ensure proper resource planning, reporting, and performance tracking.

• Act as the primary point of contact for clients regarding service operations.

• Minimum 9 years of experience in IT service delivery, with at least 3 years in a managerial role.

• Proven experience managing enterprise IT infrastructure and cloud environments (Azure, AWS, hybrid).

• Strong understanding of ITIL, ITSM frameworks, and project governance.

• Excellent stakeholder management and communication skills.

• Experience working with cross-functional teams, vendors, and third-party service providers.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.

• Certifications in PMP, ITIL, PRINCE2, or equivalent preferred.

• Experience in managing operations within GCC region.

• Exposure to data center management, security compliance, and cloud-native tools.

• Ability to handle escalation management and reporting to executive leadership.