What Jobs are available for Service Specialist in Qatar?

About Us:

We are a growing company dedicated to delivering exceptional experiences to our clients. We are looking for a motivated and professional Customer Service Specialist to join our team and be the first point of contact for our valued customers.

Key Responsibilities:

• Handle customer inquiries via phone, email, and in person with professionalism and efficiency.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints promptly and effectively, escalating complex issues when necessary.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Keep records of customer interactions, transactions, and feedback.
• Support internal teams to ensure customer satisfaction and seamless service delivery.

Requirements:

• Previous experience in customer service or a similar role is preferred.
• Strong communication and interpersonal skills.
• Problem-solving ability with attention to detail.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in MS Office; knowledge of CRM systems is an advantage.
• Fluency in English is required; Arabic is a plus.
• Only female candidates

What We Offer:

• Competitive salary and benefits package.
• Supportive and professional work environment.
• Opportunities for growth and career development.

How to Apply:

If you are passionate about customer satisfaction and ready to grow with us, please submit your CV via Indeed.

Job Type: Full-time

Language:

• Arabic (Preferred)

Company Description

Future Motors is the official distributor of BAIC (Beijing Automotive Industry Corporation) in Qatar, providing a diverse range of BAIC vehicles from stylish sedans to rugged SUVs. Exceptional customer service is paramount to us, from initial inquiry through to after-sales support. BAIC, established in 1958 and headquartered in Beijing, China, is a Fortune 500 company and one of China's largest government-owned automobile groups. BAIC has a global impact with joint ventures with American Motors Corporation, Hyundai, and Mercedes-Benz, and its brands continue to achieve significant sales milestones worldwide.

Role Description

This is a full-time on-site role for a Service Advisor located in Qatar. The Service Advisor will be responsible for providing exceptional customer service by addressing customer inquiries, scheduling service appointments, and ensuring customer satisfaction throughout the service process. Daily tasks include gathering vehicle information, preparing service estimates, coordinating with the service team to ensure timely repairs, and conducting aftersales follow-ups to maintain high customer retention.

Qualifications

• 5+ years of experience in the Automotive Industry
• Customer-focused Service, Customer Service, and Customer Satisfaction skills
• Excellent Communication skills
• Experience in Aftersales services
• Ability to work effectively in a fast-paced environment
• Strong organizational and multitasking abilities
• Previous experience in the automotive industry is a plus
• Proficiency in both English and
  Arabic
  is advantageous

Other:

• Valid driver's license.
• Transferable visa with NOC and QID
• Immediate Joiners

What We Offer:

1. Competitive salary package
2. Opportunities for career growth and professional development.
3. A dynamic and supportive work environment.

If you are a motivated and customer-focused individual with a passion for cars, we encourage you to apply for this exciting opportunity

Drop your CV's –

Kindly apply only if you are available for a face-to-face interview in Qatar.

Company Description

Founded in 1997, Oasis Cars Qatar has established itself as a trusted and reliable service within the local and expatriate communities. With over 30 years of experience, Mamoon Khalil Halawa and the Oasis team maintain strong relationships with local authorities, banks, insurance companies, and other suppliers to streamline the buying and selling process of vehicles. The original showroom, located at the busy Crazy Signal in Doha, is one of the most respected used car dealerships recognized by major banks and insurance companies. Expanding into new markets, Oasis Cars now operates several showrooms across the Gulf region, including an international presence in Jordan and the UAE. Oasis Rent a Car, known for its modern fleet and impeccable maintenance, continues to grow. We guarantee an unrivaled professional and courteous service whether you wish to buy or sell your car.

Role Description

This is a full-time, on-site role for a Service Advisor located in Mawater City. The Service Advisor will be responsible for providing customer-focused service, ensuring customer satisfaction, and handling aftersales communication. Daily tasks include consulting with customers, addressing their service needs, and coordinating with the service team to resolve issues efficiently. The Service Advisor will also follow up with customers post-service to ensure their satisfaction and address any further needs.

Qualifications

• Customer-focused Service, Customer Satisfaction, and Customer Service skills
• Strong Communication skills
• Experience in Aftersales service
• Excellent problem-solving abilities
• Ability to work effectively with team members
• Previous experience in the automotive industry is a plus
• Proficiency in both English and Arabic is beneficial

Service Advisor – Automotive Section

A reputed heavy and light vehicle sales company in Qatar is looking for an experienced Service Advisor to join our team.

The ideal candidate will handle customer service requests, coordinate with technicians, and ensure vehicles are serviced and delivered on time with the highest quality standards.

Responsibilities

• Greet customers and identify their service requirements
• Open job cards, explain repair estimates, and follow up on service progress
• Coordinate with technicians to ensure timely and efficient service completion
• Maintain customer satisfaction and handle complaints professionally

Requirements

• Previous experience as a Service Advisor in the automotive industry
• Strong communication and customer service skills
• Good knowledge of vehicle maintenance and repair (heavy & light vehicles preferred)
• Valid driving license preferred

How to Apply

Email: |

Contact: |

Job Type: Full-time

We are looking for an experienced and customer-oriented Automotive Service Advisor to join our growing team in Qatar.

Key Responsibilities:

• Greet and assist customers, understanding their vehicle service and repair needs.
• Prepare accurate job orders and explain repair details, costs, and timelines to customers.
• Coordinate with technicians to ensure timely and high-quality service.
• Follow up with customers on service progress and ensure satisfaction upon completion.
• Maintain records of customer interactions, vehicle repairs, and service history.
• Promote additional services or maintenance as needed.

Requirements:

• Minimum 2 years of experience as an Automotive Service Advisor in Qatar — if you do not have automotive experience in Qatar, please do not apply.
• Strong technical understanding of automotive systems and repairs.
• Excellent communication and customer service skills.
• Ability to handle multiple customer requests efficiently.
• Proficiency in English (Arabic is an advantage).
• Must be currently in Qatar and preferably available to join immediately.

Job Type: Full-time

Pay: QAR4,000.00 per month

Application Question(s):

• Expected Salary
• Current Salary
• Notice Period
• How many years work experience in Qatar?

Experience:

• Automotive Service Advisor: 2 years (Required)

Job Description Summary
The Lead Controls Field Engineer is responsible for the installation, commissioning, maintenance and troubleshooting for the full range of hardware and software products in the Controls Services Business portfolio. As well as external reporting: Lead controls Field Engineer may report to the client, the plant/utility owner, the construction firm, giving daily or weekly updates on job progress or as needed. Responsible for reviewing plant engineering documents and P&ID's, troubleshooting of plant systems and equipment, planning, organizing, integrating and direction of resources such as labor, tools and materials as required to complete the work scope according to contractual requirements. You may be assigned to other duties to help proactively drive our GE Gas Power Controls vision and align with our organization's core values.

Job Description
What you'll do;

• Actively manage controls and instrumentation activities on-site during Installation, Commissioning and Maintenance of upgrade project or new installation, including but not limited to oversight of installation, maintenance, troubleshooting, and diagnostics for controls system such as Mark V, Mark Vi, Mark Vie, Cimplicity and HMI's.
• Provide customers with technical direction and support on Original Equipment Manufacturer (OEM) packaged products.
• Understand PLC ladder logic, including basic understanding of how to navigate through ladder rungs while troubleshooting
• Trace through the software documentation.
• Implement control constant modifications.
• Reading and Modifying software sequencing
• Set up and modify the hardware /software associated with Gas and Steam Turbine systems.
• Troubleshoot existing Control Solutions hardware and software installations on-site.
• Prepare field services jobs and coordinate with the project /Service managers
• Provide training to customer employees as needed
• Supervise cable laying, meggering and connection
• Maintain accurate timesheets and acquire customer's signature on timesheets before leaving the job site
• Understand T&C (Terms and Conditions) commitments
• Provide timely and accurate internal and external reports.
• Ensure contractual obligations are met and attend technical meetings with Customers.
• Ensure all in-field activities are carried out safely complying with company environmental, health, and safety (EHS) guidelines and procedures.
• Provide expert consultation on complex projects.
• Timely and accurately input hours, expenses, timesheets in internal systems
• Pre-outage and installation planning; possibly recommending and administering policies and procedures.
• Availability to frequently travel (. i.e. More than 75%), work offshore and in restricted countries
• Ability and willingness to work holidays, weekends and overtime as required by field assignments.
• Drive customer satisfaction through commitment to quality.
• Support the business growth initiatives.

What you'll bring (Basic Qualifications);

• Bachelor's degree in engineering and 5 years of experience, or 10 years of experience without formal degree, in power plant maintenance, turbine generator maintenance, or power plant electrical equipment installation/ commissioning.
• Experience working on GEV Controls systems such as Mark V, Mark Vi, Mark Vie/s etc.
• Proven working experience in Oil & Gas and Power Plant industry field activities.
• Excellent written and oral communication skills in English Language, to convey technical concepts to business and technical personnel
• Strong knowledge in rotating equipment control philosophy (Gas Turbine, Steam Turbine, Centrifugal Compressor, Reciprocate Compressor) and their auxiliaries
• Strong knowledge in unit control panel (UCP), motor control centre (MCC), direct current panel (DCP), distributed control system (DCS) and firefighting system installation and commissioning
• Strong knowledge in field devices, instruments and actuators (servo-valves, thermos elements, transmitters etc…)
• Ability to handle special tools like pressure pump, multi-meter, frequency generator, oscilloscope and field generator
• Ability to understand and implement technical drawings (wiring diagram, P&ID, General Arrangement, etc…).
• Willing to travel, in country and worldwide, and to work over-time
• Valid driver's license and passport (or able to obtain a passport).
• Strong computer skills using MS Office software

What will make you stand out;

• Qualified level. Has the knowledge and skill to actively support an outage and be aware of where to seek answers to questions as they arise. Has experienced successful installations and outages.
• Familiarity with computer network systems & switches
• Wide degree of creativity and latitude is expected.
• Strong analytic and problem-solving skills
• Good interpersonal and organizational skills
• Fluent in Arabic Language
• Ability to work under pressure
• Relies on extensive experience and judgment to plan and accomplish goals.
• Ability to manage turnkey projects.

* *Additional Information*
*Relocation Assistance Provided:
Yes

*Key Accountabilities *

• Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs
• Build sustainable relationships and trust with customer through open and engaged communication model
• Well presented in terms of manners, dress, turnout and client attitude.
• Identify and assess client needs holistically at point of contact & deliver delightful experiences
• Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions.
• Generate sales leads at point of contact based on assessment of client needs.
• Provide accurate, valid and complete information by using the right tools & process
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Tracking customer experiences across online and offline channels.
• Collaborating with other Retail teams to enhance customer services and brand awareness.
• Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
• Performing product tests, evaluating after-sales and support services, and facilitating improvements.
• Documenting processes and logging technical issues, as well as customer compliments and complaints
• Identifying customer needs and taking proactive steps to maintain positive experiences.
• Developing feedback surveys
• Scheduling in-person and video meetings with customers & prospects as and when needed.
• Thinking of ways to show appreciation for loyal clients and improving overall brand experience

*Education *
Bachelor degree or equivalent

Position: Bodyshop Service Advisor

We are seeking a customer-focused and detail-oriented Bodyshop Service Advisor to join our automotive repair team. The ideal candidate will act as the primary liaison between customers, technicians, and insurance providers, ensuring a smooth and efficient repair process from intake to delivery.

Key Responsibilities

• Greet customers, assess vehicle damage, and initiate repair orders
• Coordinate with bodyshop technicians to schedule and monitor repairs
• Prepare accurate estimates and explain repair procedures to customers
• Liaise with insurance companies for approvals and documentation
• Track parts orders and ensure timely delivery
• Maintain clear communication with customers throughout the repair cycle
• Ensure compliance with safety and quality standards
• Update job status and maintain records in the system

Requirements

• Proven experience as a Service Advisor in a bodyshop or collision center
• Strong knowledge of automotive repair processes and insurance workflows
• Excellent communication and customer service skills

Location

Doha, Qatar

Experience

Job Type

Recruitment

Job Description

The IT Service Desk Specialist serves as the first point of contact for users seeking technical assistance. This role is responsible for providing exceptional customer support, troubleshooting technical issues, and ensuring timely resolution of service requests. The ideal candidate will possess strong problem-solving skills, excellent communication abilities in Arabic and English language, and a commitment to delivering outstanding service.

Key Responsibilities:

• User Support: Respond to incoming service requests via phone, email, or chat, providing timely and effective support to end users.
• Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network connectivity, escalating complex issues to senior support staff as necessary.
• Documentation: Maintain accurate records of support requests, solutions provided, and any follow-up actions taken using the IT service management tool.
• Communication: drafting Arabic and English communication in Arabic and English on behalf of IT Department to inform users and management about IT department activities.
• Knowledge Base Management: Contribute to and maintain the service desk knowledge base by documenting solutions and best practices.
• User Training: Assist in onboarding new users and provide training on common software applications and tools like Self-service portals, office applications.
• Monitoring and Reporting: Monitor ticket queues and assign requests to agents.
• System Maintenance: Participate in regular maintenance activities, to ensure optimal performance of IT services.
• Customer Service: Uphold high standards of customer service and communicate clearly and professionally with users to foster positive relationships.

Qualifications:

• Education: bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience).
• Experience: 3-5 years of experience in a technical support role or service desk environment.

Technical Skills:

• Proficiency in Windows and Mac OS environments, common software applications (e.g., ITSM software, Microsoft Office, adobe acrobat professional), Familiarity with remote management tools, mobile device management (MDM) iOS and Android. Active directory, Cisco telephony. VPN, encryptions, print servers, Endpoint Security, Terminal services, PAM, virtualization, office 365, VDI Azure and Nutanix and basic networking concepts.
• Communication Skills: Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users. Arabic and English language proficiency is must.
• Problem-Solving Skills: Excellent analytical and troubleshooting skills to identify issues and provide effective solutions.
• Certifications (preferred): CompTIA A+, ITIL Foundation, or similar certifications.