50 Service Writer jobs in Qatar

Required for a reputable automotive group, which is one of the major automotive companies in Qatar:

1. Service Advisor - Last job work experience must be with Peugeot Car Brand
2. Service Advisor - Last job work experience must be with Ford, Lincoln Car Brand
3. Service Advisor - Last job work experience must be with Chrysler, Jeep, Dodge, Ram Car Brand

Kindly find below the offered package. In case of acceptance, please send your updated CV by email:

Offer a basic of QR. 4500/- for the first 3 months & then add QR. 500/- after probation, which brings the basic to QR. 5000/-. Facilities include a single room in Senior Camp facilities, company pool transport, and annual paid leave of 30 days with a two-way air ticket.

The position also has two types of incentives that are applicable based on their cross-selling & CSI scores.

Right & Interested candidates send your updated CV with a photo to:

Subject: Service advisor for vehicles European and US brand at Qatar

To avoid neglecting your CV, please send CV with photo, write company industry for every position in your CV, and write job title in the subject.

Email: eng(@)masterhr.com

Job Summary:
We are seeking a customer-focused and detail-oriented Service Advisor to join our Jaguar Land Rover team. In this role, you will be the key link between our customers and the service department, ensuring a premium experience through accurate service planning, customer communication, and quality assurance. Your mission will be to meet customer satisfaction while optimizing service department utilization and profitability.

Key Responsibilities:

• Welcome customers and understand their service needs
• Book vehicles for service and coordinate with the workshop team
• Provide accurate cost estimates and explain the work needed
• Keep customers updated on progress and manage expectations
• Ensure all records, payments, and service details are accurate
• Promote additional services or products when appropriate
• Handle customer concerns and follow up to ensure satisfaction
• Work closely with the service and dealership teams
• Maintain a professional appearance and follow JLR standards
• Continuously improve through training and feedback

Why Join Us?
Be part of a premium automotive brand that values excellence, innovation, and customer satisfaction. We offer continuous learning, growth opportunities, and a supportive team environment.

Position: Service Advisor Heavy Equipment

Department: Body Shop, Parts Department, Reception

Reports To: Reception Manager, Workshop Supervisors, Team Leaders, Technicians

1. Establish rapport and trust with customers.
2. Document vehicle problems by listening to customers describe them and by asking probing questions.
3. Road-test customer vehicles to confirm problems and, after service, to ensure that repairs have been completed.
4. Maintain extensive contact with customers, providing estimates on service and repairs before jobs begin, explaining the appointment/scheduling system, and establishing the method of payment for repairs (cash, warranty, etc.).
5. Maintain communication with the Workshop Controller and Technicians to obtain updates and status of repairs.
6. Offer additional maintenance and repair services to customers when appropriate.
7. Undertake additional related responsibilities as required.

Basic: 5500 Qrs
Car Allowance: 1000
Mobile: 250
Company provided accommodation (Single room Sharing Flat accommodation)

After 6 months:
Family Ticket
House allowance of 3300 Qrs

1. Excellent customer service skills
2. Must be capable of handling dissatisfied customers and those confused about repairs and costs of service.
3. Organizational skills
4. Good communication, spoken and written English; Arabic is a plus
5. Detail oriented
6. Familiarity with automotive systems and MS Office

Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing). Job vacancies for all careers. License No. '432', since 2001.

A reputable automotive group is one of the major automotive companies in Qatar. Our client is Qatar’s authorized dealer for Chrysler, Jeep, Dodge, Peugeot, Ford, and Lincoln Sales and Service.

We have an open vacancy for a Service Advisor for vehicles of European and US brands. Kindly find below the offered package. In case of acceptance, please send your updated CV by email to move forward with the interview steps.

1. Basic salary of QR. 4500/- for the first 3 months, then an increase of QR. 500/- after probation, bringing the basic to QR. 5000/-.
2. Facilities include a single room in senior camp facilities.
3. Company transportation.
4. Annual paid leave of 30 days with a two-way air ticket.
5. The position also has 2 types of incentives applicable based on cross-selling and CSI scores.

Right and interested candidates should send their updated CV with a photo to cv(@)masterhr.com with the subject: Service Advisor for European and US Brands at Qatar . To avoid neglecting your CV, please include your photo, write the company industry for every position in your CV, and include the job title in the subject line.

Language Requirements:

• Arabic - Native / Mother Tongue
• English - Good

Job Skills: Service Advisor for European and US Brands

About The Company: Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing). Job vacancies for all careers. License No. '432', since 2001.

Join to apply for the Executive - Customer Service role at Apparel Group

Join to apply for the Executive - Customer Service role at Apparel Group

Job Description

Objective:

This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.

Key Responsibility:

Customer Relationship Management

• Act as a liaison between the Distribution Centre and internal/external customers, addressing inquiries and concerns in a timely and professional manner.
• Maintain up-to-date customer records, delivery status reports, and order documentation.
• Support the resolution of complaints and delivery discrepancies with root cause analysis and corrective actions.
  
  

• Coordinate with DC, logistics, and last-mile teams to ensure accurate and on-time dispatch of customer orders.
• Analyze customer service trends, report recurring issues, and collaborate with cross-functional teams to improve turnaround time.
• Follow up on open service requests and ensure escalations are handled promptly.
  
  

• Respond to customer queries via phone, email, and system portals, ensuring professional and courteous communication.
• Update customers proactively on order status, stock availability, or delivery timelines.
• Support the preparation of customer service KPIs and periodic service-level reports.
  
  

• Recommend process enhancements and digital tools to improve service response and customer satisfaction.
• Participate in service improvement projects, system upgrades, and training initiatives to build service capability.
• Maintain in-depth product knowledge and awareness of internal distribution processes to support accurate resolution.
  
  

• 1-3 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred.
• Strong interpersonal and problem-solving skills, with the ability to multitask in a fast-paced setting.
• Working knowledge of ERP systems, MS Office, and customer service platforms is preferred.
• Bachelor’s degree in Business Administration, Supply Chain, or a related field.

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Retail

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Doha, Qatar QAR300.00-QAR350.00 1 month ago

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