8 Servicenow Platform jobs in Qatar

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #: 1059

Job Title for Careers Page: Platform Engineer

Location: Doha, Qatar

Clearance Level: Active DoD -Secret

Job Duties:

· Deploy, operate, and maintain enterprise-scale platform services (e.g., Kubernetes, Cloud Foundry) on both private and commercial cloud infrastructure.

· Automate operational tasks, build resilient CI/CD pipelines, and optimize platform performance across hybrid environments.

· Troubleshoot and resolve high-impact software outages and failures in a timely and effective manner.

· Collaborate with cross-functional teams (SRE, Security, Software Engineering) to improve system scalability, observability, and developer experience.

· Actively contribute to team resilience through structured cross-training and knowledge sharing across shifts, locations, and skill areas.

· Develop and maintain IAM (Identity and Access Management) controls for secure platform access.

· Participate in rotating shift coverage to support 24/7 mission operations, including weekends and holidays as needed.

· Support the development of team documentation, tooling standards, and process improvement efforts.

· Maintain a proactive, mission-partner mindset, acting with ownership and initiative in support of evolving customer needs.

SUMMARY

This program supports the U.S. Air Force’s AFLCMC/HBBK and the Kessel Run enterprise in delivering resilient, high-availability infrastructure for mission-critical software systems. It provides enterprise-wide platform engineering services at globally distributed secure facilities, including but not limited to Air Operations Centers. The team’s mission includes operating and evolving classified platform services across multiple environments and classification levels. Engineers provide direct support and incident response in alignment with the customer’s global mission requirements, with personnel deployed across CONUS and OCONUS sites including Air Operations Centers and DoD Data Centers. The team also partners with the Government to support the transition from hybrid cloud platforms to fu

The Platform Engineer supports mission-critical operations at Al Udeid as part of the U.S. Air Force’s global platform engineering program. This role focuses on the secure operation, modernization, and reliability of infrastructure supporting classified workloads across hybrid and cloud-native environments. Engineers in this position play a key role in implementing resilient, automated platforms, while collaborating across time zones to ensure 24/7 support and continuity of operations. This position reports to an on-site team lead at AUAB and works closely with a globally distributed engineering team. Given the limited overlap in working hours, strong written communication and documentation practices are critical for handoffs, coordination, and maintaining platform reliability across shifts. This is an individual contributor role that may include informal mentorship and peer collaboration responsibilities.

QUALIFICATIONS

Required Certifications

· Deploy, operate, and maintain enterprise-scale platform services (e.g., Kubernetes, Cloud Foundry) on both private and commercial cloud infrastructure.

· Automate operational tasks, build resilient CI/CD pipelines, and optimize platform performance across hybrid environments.

· Troubleshoot and resolve high-impact software outages and failures in a timely and effective manner.

· Collaborate with cross-functional teams (SRE, Security, Software Engineering) to improve system scalability, observability, and developer experience.

· Actively contribute to team resilience through structured cross-training and knowledge sharing across shifts, locations, and skill areas.

· Develop and maintain IAM (Identity and Access Management) controls for secure platform access.

· Participate in rotating shift coverage to support 24/7 mission operations, including weekends and holidays as needed.

· Support the development of team documentation, tooling standards, and process improvement efforts.

· Maintain a proactive, mission-partner mindset, acting with ownership and initiative in support of evolving customer needs.

ADDITIONAL SKILLS & QUALIFICATIONS

Required Skills

· 2+ years of experience operating containerized services in production on Kubernetes or Cloud Foundry.

· 2+ years troubleshooting software outages in mission-critical or enterprise environments.

· 2+ years supporting platform services using cloud infrastructure (AWS, Azure, GCP) or local virtualization (e.g., vSphere).

· 2+ years in DevOps, Platform Ops, or Site Reliability Engineering roles with an emphasis on automation and reliability.

· 2+ years managing IAM operations and access lifecycle controls in compliance-driven environments.

· Proficiency in scripting languages such as Python or BASH for automation and system management.

· Solid understanding of networking protocols (TCP/IP, DNS, HTTP) and hands-on experience with Linux system administration.

· Demonstrated understanding of cloud-native design patterns, microservices architecture, and delivery pipelines.

· Excellent written and verbal communication skills for asynchronous coordination across global teams.

· Active DoD Secret clearance.

· Compliance with DoD 8570 IAT Level II certification requirements (e.g., Security+ CE).

Preferred Skills

· Experience with GitOps tools (e.g., ArgoCD, Flux) or service meshes (e.g., Istio, Linkerd).

· Familiarity with observability tooling (e.g., Prometheus, Grafana, ELK stack).

· Experience mentoring junior engineers or participating in internal knowledge-sharing initiatives.

· Demonstrated success in mission-critical, forward-deployed, or high-tempo infrastructure environments.

· Experience supporting Air Force or other DoD operations.

WORKING CONDITIONS

Environmental Conditions

· Normal Platform Engineer on base requirements

Strength Demands

· Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Physical Requirements

· Stand or Sit; Walk; Use Hands / Fingers to Handle or Feel; See

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.

What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.

We also believe in supporting our employees by offering a competitive and comprehensive benefits package. To explore the benefits we offer, please visit our website under the Careers section.

Happy - Be Infectious.

Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.

Helpful - Be Supportive.

Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.

Honest - Be Trustworthy.

Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.

Humble - Be Grounded.

Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.

Hungry - Be Eager.

Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.

Hustle - Be Driven.

Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities