22 Shift Lead jobs in Qatar

We are looking to hire a driven Business Operations Leaders to maximize our company’s operating capabilities, oversee our marketing strategies, and guarantee customer satisfaction. The Business Operations Manager will collaborate with management to execute operational strategies, manage our operations, and guarantee customer retention. You will play a pivotal role in creating and deploying strategies to protect our assets and technology. You will manage policies and procedures, and generate weekly reports.
- Develop, implement, and review operational procedures.
- Schedule and monitor field support opeations
- Identify and address problems and opportunities for the company.
- Support worker communication with the management team.
- Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
- Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
- Plan and review compensation actions; enforcing policies and procedures
- Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
- Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Accomplish operations and organization mission by completing related results as needed
- Meet or exceed operations labor budget expectations
- Manage staff levels, wages, hours, contract labor to revenues
- Planning delivery timetables
- Ensuring stores have enough stock
- Making sure suppliers have enough stock to meet demand
- Overseeing the ordering and packaging process
- Monitoring stock levels
- Tracking products through depots to make sure they arrive at their destination
- Overseeing arrival of shipments

**Requirements**:

- Proficient ethical leadership abilities.
- Excellent communication skills, both written and verbal.
- Outstanding people skills.

The Country Operations Lead is accountable for achieving/surpassing agreed targets and growing the overall sales in the country. Provides country input to shape the Business Unit strategy, operations, and cost control. The Country Operations Lead builds and maintains contacts with relevant TMEs, interfacing with key customers and stakeholders and acting as the government affairs for the country. To proactively shape the country's market environment, defend and improve Novartis' market position, and enhance market access by developing strong, trust-based relationships with key customers and stakeholders. He/she coaches the team and assumes a key role in facilitating a working environment for the team in alignment with Novartis culture and priorities.

About the Role

Major Accountabilities

Market Environment Shaping:

• Develop and maintain strong relationships with regulators, pharmaceutical and healthcare associations, patient groups, customers, media, key accounts, and key opinion leaders (KOLs) to influence the market environment positively and shape the Market Access environment in the country.
• Proactively manage the external environment to improve the context for market access and identify new business options for key brands.

Business Vision and Strategy:

• Communicate a clear country business vision and strategy, aligned with the global vision and strategy, ensuring that the country organization remains focused, lean, and responsive.

Life Cycle Management:

• Collaborate on life cycle management to ensure the successful execution of product strategies.

Health Insurance and Payer Strategies:

• Drive the execution of health insurance companies and payer strategies and plans to influence and accelerate favorable listing and reimbursement decisions for key market brands and new launches.

Country Performance:

• Accountable for the performance of the total allocated team and its individuals, striving to significantly surpass agreed forecast and market share targets, team productivity increase.
• Accountable for initiatives that secure agreed forecast of defined products, plans, implements and closely monitor operational activities with optimal resource utilization. Accountable for quick identification of shortfalls and/or opportunities in activities and subsequent remedial actions.
• Forecasts and optimizes the allocation of resources according to strategic priorities
• Accountable for delivering 3rd Party sales and inland sales targets and liaising between
• company target (3rd party sales) and FF targets (inland sales)
• Ensures that Stock in Trade (SiT) at the distributors is in line with contractual norms.

Internal Stakeholder Management:

• Accountable for cross-functional collaboration with Business Excellence, Marketing, Medical and Patient Access, securing strategy implementation outlined in the 1 brand Plan, product strategies and operational plans for key products.

People and Culture Enabler :

• Accountable for continuous improvement of team, selling skills and product knowledge
• Builds and fosters a team culture that values, recognizes and generates a business oriented, customer focused high performance.
• Accountable for rapidly acting on non-performers – coaches, counsels, supports, and when needed, terminates.
• Accountable for timely team utilization of tools that assist Field Force to continuously improve sector customer targeting and QTQ

External Stakeholder Management :

• Builds and sustains long-term relationships with key health care stakeholders and medical experts
• Engages with distributors and BD&L partners in country to drive execution of the company plans, while ensuring strong control and compliance framework.
• Proactively engage with the external Health Authority considering health care system changes through exploring new partnership initiatives.

Governance:

• The Country Operations Lead will be formally designated as an Authorized Signatory for the office in the country. In carrying out this role, the Country Operations Lead will act in good faith and in strict alignment with internal policies, procedures, and standards, as well as with external regulatory and governance requirements. S/He is expected to exercise sound professional judgment, ensure transparency, and uphold the highest ethical and compliance standards to safeguard the organization’s reputation, smooth operation and legal standing.

Key Performance Indicators

• Fulfilment of agreed inland sales for the Country
• Achievement of agreed MR targets (before and after SPC) for the Country
• Achievement of agreed productivity savings targets and cash flow targets
• Development of capability in the sales team
• No. of calls and contacts with VIP customers

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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Summary

The Country Operations Lead is accountable for achieving/surpassing agreed targets and growing the overall sales in the country. Provides country input to shape the Business Unit strategy, operations, and cost control. The Country Operations Lead builds and maintains contacts with relevant TMEs, interfacing with key customers and stakeholders and acting as the government affairs for the country. To proactively shape the country's market environment, defend and improve Novartis' market position, and enhance market access by developing strong, trust-based relationships with key customers and stakeholders. He/she coaches the team and assumes a key role in facilitating a working environment for the team in alignment with Novartis culture and priorities.

About The Role

Major Accountabilities

Market Environment Shaping

• Develop and maintain strong relationships with regulators, pharmaceutical and healthcare associations, patient groups, customers, media, key accounts, and key opinion leaders (KOLs) to influence the market environment positively and shape the Market Access environment in the country.
• Proactively manage the external environment to improve the context for market access and identify new business options for key brands.
  
  

Business Vision And Strategy

• Communicate a clear country business vision and strategy, aligned with the global vision and strategy, ensuring that the country organization remains focused, lean, and responsive.
  
  

Life Cycle Management

• Collaborate on life cycle management to ensure the successful execution of product strategies.
  
  

Health Insurance And Payer Strategies

• Drive the execution of health insurance companies and payer strategies and plans to influence and accelerate favorable listing and reimbursement decisions for key market brands and new launches.
  
  

Country Performance

• Accountable for the performance of the total allocated team and its individuals, striving to significantly surpass agreed forecast and market share targets, team productivity increase.
• Accountable for initiatives that secure agreed forecast of defined products, plans, implements and closely monitor operational activities with optimal resource utilization. Accountable for quick identification of shortfalls and/or opportunities in activities and subsequent remedial actions.
• Forecasts and optimizes the allocation of resources according to strategic priorities
• Accountable for delivering 3rd Party sales and inland sales targets and liaising between
• company target (3rd party sales) and FF targets (inland sales)
• Ensures that Stock in Trade (SiT) at the distributors is in line with contractual norms.
  
  

Internal Stakeholder Management

• Accountable for cross-functional collaboration with Business Excellence, Marketing, Medical and Patient Access, securing strategy implementation outlined in the 1 brand Plan, product strategies and operational plans for key products.
  
  

People And Culture Enabler

• Accountable for continuous improvement of team, selling skills and product knowledge
• Builds and fosters a team culture that values, recognizes and generates a business oriented, customer focused high performance.
• Accountable for rapidly acting on non-performers – coaches, counsels, supports, and when needed, terminates.
• Accountable for timely team utilization of tools that assist Field Force to continuously improve sector customer targeting and QTQ
  
  

External Stakeholder Management

• Builds and sustains long-term relationships with key health care stakeholders and medical experts
• Engages with distributors and BD&L partners in country to drive execution of the company plans, while ensuring strong control and compliance framework.
• Proactively engage with the external Health Authority considering health care system changes through exploring new partnership initiatives.
  
  

Governance

• The Country Operations Lead will be formally designated as an Authorized Signatory for the office in the country. In carrying out this role, the Country Operations Lead will act in good faith and in strict alignment with internal policies, procedures, and standards, as well as with external regulatory and governance requirements. S/He is expected to exercise sound professional judgment, ensure transparency, and uphold the highest ethical and compliance standards to safeguard the organization’s reputation, smooth operation and legal standing.
  
  

Key Performance Indicators

• Fulfilment of agreed inland sales for the Country
• Achievement of agreed MR targets (before and after SPC) for the Country
• Achievement of agreed productivity savings targets and cash flow targets
• Development of capability in the sales team
• No. of calls and contacts with VIP customers
  
  

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:

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We are seeking a dynamic and experienced Facilities Manager to oversee and manage roaming operations. The ideal candidate will have a strong background in facilities management with proven expertise in establishing operational processes, providing technical support, and ensuring smooth day-to-day operations across multiple sites or mobile setups.

Key Responsibilities:

Oversee day-to-day operational activities across multiple sites, ensuring seamless technical and maintenance service delivery.

Design and implement effective SOPs and workflows to optimize roaming operations.

Identify operational inefficiencies and implement continuous improvements.

Coordinate with engineering and technical teams to ensure timely issue resolution and equipment uptime.

Act as the central point of contact for roaming support, liaising with clients, vendors, and internal departments.

Ensure compliance with safety, quality, and performance standards.

Maintain comprehensive records including reports, service logs, and incident tracking.

Skills

Requirements:

Minimum 10 years of experience in Maintenance/ Facility management, ideally with exposure to roaming or multi-site operations.

Strong leadership, planning, and organizational skills.

Excellent interpersonal and problem-solving abilities.

Hands-on experience with CAFM systems and operational reporting tools.

Ability to travel frequently between sites and manage priorities independently.

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We are seeking a dynamic and experienced Facilities Manager to oversee and manage roaming operations. The ideal candidate will have a strong background in facilities management with proven expertise in establishing operational processes, providing technical support, and ensuring smooth day-to-day operations across multiple sites or mobile setups. Key Responsibilities: Oversee day-to-day operational activities across multiple sites, ensuring seamless technical and maintenance service delivery. Design and implement effective SOPs and workflows to optimize roaming operations. Identify operational inefficiencies and implement continuous improvements. Coordinate with engineering and technical teams to ensure timely issue resolution and equipment uptime. Act as the central point of contact for roaming support, liaising with clients, vendors, and internal departments. Ensure compliance with safety, quality, and performance standards. Maintain comprehensive records including reports, service logs, and incident tracking. Skills Requirements: Minimum 10 years of experience in Maintenance/ Facility management, ideally with exposure to roaming or multi-site operations. Strong leadership, planning, and organizational skills. Excellent interpersonal and problem-solving abilities. Hands-on experience with CAFM systems and operational reporting tools. Ability to travel frequently between sites and manage priorities independently.

#J-18808-Ljbffr

The Country Operations Lead is accountable for achieving/surpassing agreed targets and growing the overall sales in the country. Provides country input to shape the Business Unit strategy, operations, and cost control. The Country Operations Lead builds and maintains contacts with relevant TMEs, interfacing with key customers and stakeholders and acting as the government affairs for the country. To proactively shape the country's market environment, defend and improve Novartis' market position, and enhance market access by developing strong, trust-based relationships with key customers and stakeholders. He/she coaches the team and assumes a key role in facilitating a working environment for the team in alignment with Novartis culture and priorities. About the Role

Major Accountabilities Market Environment Shaping: Develop and maintain strong relationships with regulators, pharmaceutical and healthcare associations, patient groups, customers, media, key accounts, and key opinion leaders (KOLs) to influence the market environment positively and shape the Market Access environment in the country. Proactively manage the external environment to improve the context for market access and identify new business options for key brands. Business Vision and Strategy: Communicate a clear country business vision and strategy, aligned with the global vision and strategy, ensuring that the country organization remains focused, lean, and responsive. Life Cycle Management: Collaborate on life cycle management to ensure the successful execution of product strategies. Health Insurance and Payer Strategies: Drive the execution of health insurance companies and payer strategies and plans to influence and accelerate favorable listing and reimbursement decisions for key market brands and new launches. Country Performance: Accountable for the performance of the total allocated team and its individuals, striving to significantly surpass agreed forecast and market share targets, team productivity increase. Accountable for initiatives that secure agreed forecast of defined products, plans, implements and closely monitor operational activities with optimal resource utilization. Accountable for quick identification of shortfalls and/or opportunities in activities and subsequent remedial actions. Forecasts and optimizes the allocation of resources according to strategic priorities Accountable for delivering 3rd Party sales and inland sales targets and liaising between company target (3rd party sales) and FF targets (inland sales) Ensures that Stock in Trade (SiT) at the distributors is in line with contractual norms. Internal Stakeholder Management: Accountable for cross-functional collaboration with Business Excellence, Marketing, Medical and Patient Access, securing strategy implementation outlined in the 1 brand Plan, product strategies and operational plans for key products. People and Culture Enabler : Accountable for continuous improvement of team, selling skills and product knowledge Builds and fosters a team culture that values, recognizes and generates a business oriented, customer focused high performance. Accountable for rapidly acting on non-performers – coaches, counsels, supports, and when needed, terminates. Accountable for timely team utilization of tools that assist Field Force to continuously improve sector customer targeting and QTQ External Stakeholder Management : Builds and sustains long-term relationships with key health care stakeholders and medical experts Engages with distributors and BD&L partners in country to drive execution of the company plans, while ensuring strong control and compliance framework. Proactively engage with the external Health Authority considering health care system changes through exploring new partnership initiatives. Governance: The Country Operations Lead will be formally designated as an

Authorized Signatory

for the office in the country. In carrying out this role, the Country Operations Lead will act in good faith and in strict alignment with internal policies, procedures, and standards, as well as with external regulatory and governance requirements. S/He is expected to exercise sound professional judgment, ensure transparency, and uphold the highest ethical and compliance standards to safeguard the organization’s reputation, smooth operation and legal standing. Key Performance Indicators Fulfilment of agreed inland sales for the Country Achievement of agreed MR targets (before and after SPC) for the Country Achievement of agreed productivity savings targets and cash flow targets Development of capability in the sales team No. of calls and contacts with VIP customers Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? Join our Novartis Network:

Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

#J-18808-Ljbffr

Summary

The Country Operations Lead is accountable for achieving/surpassing agreed targets and growing the overall sales in the country. Provides country input to shape the Business Unit strategy, operations, and cost control. The Country Operations Lead builds and maintains contacts with relevant TMEs, interfacing with key customers and stakeholders and acting as the government affairs for the country. To proactively shape the country's market environment, defend and improve Novartis' market position, and enhance market access by developing strong, trust-based relationships with key customers and stakeholders. He/she coaches the team and assumes a key role in facilitating a working environment for the team in alignment with Novartis culture and priorities.

About The Role

Major Accountabilities

Market Environment Shaping

Develop and maintain strong relationships with regulators, pharmaceutical and healthcare associations, patient groups, customers, media, key accounts, and key opinion leaders (KOLs) to influence the market environment positively and shape the Market Access environment in the country. Proactively manage the external environment to improve the context for market access and identify new business options for key brands.

Business Vision And Strategy

Communicate a clear country business vision and strategy, aligned with the global vision and strategy, ensuring that the country organization remains focused, lean, and responsive.

Life Cycle Management

Collaborate on life cycle management to ensure the successful execution of product strategies.

Health Insurance And Payer Strategies

Drive the execution of health insurance companies and payer strategies and plans to influence and accelerate favorable listing and reimbursement decisions for key market brands and new launches.

Country Performance

Accountable for the performance of the total allocated team and its individuals, striving to significantly surpass agreed forecast and market share targets, team productivity increase. Accountable for initiatives that secure agreed forecast of defined products, plans, implements and closely monitor operational activities with optimal resource utilization. Accountable for quick identification of shortfalls and/or opportunities in activities and subsequent remedial actions. Forecasts and optimizes the allocation of resources according to strategic priorities Accountable for delivering 3rd Party sales and inland sales targets and liaising between company target (3rd party sales) and FF targets (inland sales) Ensures that Stock in Trade (SiT) at the distributors is in line with contractual norms.

Internal Stakeholder Management

Accountable for cross-functional collaboration with Business Excellence, Marketing, Medical and Patient Access, securing strategy implementation outlined in the 1 brand Plan, product strategies and operational plans for key products.

People And Culture Enabler

Accountable for continuous improvement of team, selling skills and product knowledge Builds and fosters a team culture that values, recognizes and generates a business oriented, customer focused high performance. Accountable for rapidly acting on non-performers – coaches, counsels, supports, and when needed, terminates. Accountable for timely team utilization of tools that assist Field Force to continuously improve sector customer targeting and QTQ

External Stakeholder Management

Builds and sustains long-term relationships with key health care stakeholders and medical experts Engages with distributors and BD&L partners in country to drive execution of the company plans, while ensuring strong control and compliance framework. Proactively engage with the external Health Authority considering health care system changes through exploring new partnership initiatives.

Governance

The Country Operations Lead will be formally designated as an Authorized Signatory for the office in the country. In carrying out this role, the Country Operations Lead will act in good faith and in strict alignment with internal policies, procedures, and standards, as well as with external regulatory and governance requirements. S/He is expected to exercise sound professional judgment, ensure transparency, and uphold the highest ethical and compliance standards to safeguard the organization’s reputation, smooth operation and legal standing.

Key Performance Indicators

Fulfilment of agreed inland sales for the Country Achievement of agreed MR targets (before and after SPC) for the Country Achievement of agreed productivity savings targets and cash flow targets Development of capability in the sales team No. of calls and contacts with VIP customers

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? our Novartis Network:

Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: and Rewards:

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:

Lead Operations Data & Performance Analyst

Ref #

222873

Location

Qatar - Doha

Job family

Cargo & Airport Operations

About the role:

Responsible for the performance analysis (proactive and reactive), validation and reporting of AOCC operational data in order to support decision making for procedural and conceptual improvements. The job also enhances the monitoring of the AOCC personnel performance on OPS data handling and hard resources allocation actions, with the scope to achieve a deeper insight on the improvement capabilities. Furthermore, the job plays a key role on the transformation of the AOCC reporting scheme.

Key responsibilities

• Provide technical expertise to the information system team in major application deployment by assisting in designing process to arrive at high performance and optimal operational solutions.
• Develop consolidate operational dashboards, analyze and report of hard resources allocation related data and trends to the management team based on AOCC actions (real time vs planning, historic, etc.)
• Reduce manual operational jobs by ensuring automation of as many operational procedures for monitoring and supporting the day of operation responsibilities of AOCC.
• Develop supporting material and perform training to raise the data driven approach to decision making.
• Produce reports and analysis on internal performance of the AOCC department and AOCC personnel against the set KPls and other performance metrics. Ensure that this information is timely, accurate and highlights areas of opportunity or risk.
• To proactively research of operational issues to determine a source of data discrepancy or a trend and identify solutions for prevention of future discrepancy.
• Analyse information using various statistical methods, highlight patterns and trends within the data suggesting conclusions. Support Line Manager by designing and presenting conclusions gained from analysing data using statistical tools.
• Develop statistical / supporting data as advised by the management through presentations, business cases and management information reports.
• Attend Daily/ Weekly/ Monthly meetings with managers to understand the business requirements. Meet with business to discuss operational projects briefing providing current and targeted data that will help the business to set the KPl's outlined by the management.
• Collaborate with other data analytics and reporting teams to improve overall operational reporting capability and identify opportunities for improvements using alternative data sources.
• Design; develop automated reporting using the available corporate applications. Capture, analyse and present the data.
• Provide guidance to the AOCC duty team on how to use applicable data & information management and reporting systems.
• Perform other department duties related to the position as directed by the Head of the Department.

Qualifications

About you:

• Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience.
• Experienced in Airport Operations.
• Experienced in the roles and concept of operations control Centres.
• Strong analytical and presentation skills
• Data Analysis.
• Excellent knowledge of the Microsoft office suite.
• Excellent knowledge of Microsoft Power Bl.
• Knowledge on Airport Operations Systems (AOS).
• Knowledge on Airport Operational Database (AODB).

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About the role:

Responsible for the performance analysis (proactive and reactive), validation and reporting of AOCC operational data in order to support decision making for procedural and conceptual improvements. The job also enhances the monitoring of the AOCC personnel performance on OPS data handling and hard resources allocation actions, with the scope to achieve a deeper insight on the improvement capabilities. Furthermore, the job plays a key role on the transformation of the AOCC reporting scheme.

Key responsibilities

• Provide technical expertise to the information system team in major application deployment by assisting in designing process to arrive at high performance and optimal operational solutions.
• Develop consolidate operational dashboards, analyze and report of hard resources allocation related data and trends to the management team based on AOCC actions (real time vs planning, historic, etc.)
• Reduce manual operational jobs by ensuring automation of as many operational procedures for monitoring and supporting the day of operation responsibilities of AOCC.
• Develop supporting material and perform training to raise the data driven approach to decision making.
• Produce reports and analysis on internal performance of the AOCC department and AOCC personnel against the set KPls and other performance metrics. Ensure that this information is timely, accurate and highlights areas of opportunity or risk.
• To proactively research of operational issues to determine a source of data discrepancy or a trend and identify solutions for prevention of future discrepancy.
• Analyse information using various statistical methods, highlight patterns and trends within the data suggesting conclusions. Support Line Manager by designing and presenting conclusions gained from analyzing data using statistical tools.
• Develop statistical / supporting data as advised by the management through presentations, business cases and management information reports.
• Attend Daily/ Weekly/ Monthly meetings with managers to understand the business requirements. Meet with business to discuss operational projects briefing providing current and targeted data that will help the business to set the KPl's outlined by the management.
• Collaborate with other data analytics and reporting teams to improve overall operational reporting capability and identify opportunities for improvements using alternative data sources.
• Design; develop automated reporting using the available corporate applications. Capture, analyze and present the data.
• Provide guidance to the AOCC duty team on how to use applicable data & information management and reporting systems.
• Perform other department duties related to the position as directed by the Head of the Department

About you:

• Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience.
• Experienced in Airport Operations.
• Experienced in the roles and concept of operations control Centres.
• Strong analytical and presentation skills
• Data Analysis.
• Data visualization
• Excellent knowledge of the Microsoft office suite.
• Excellent knowledge of Microsoft Power Bl.
• Knowledge on Airport Operations Systems (AOS).
• Knowledge on Airport Operational Database (AODB).
• Database Performance Tuning.
• Database Management.
• Software Development Fundamentals.
• Data Maintenance.
• Database Security.
• Process Improvement.
• System Administration.

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