What Jobs are available for Shop Manager in Qatar?
Showing 61 Shop Manager jobs in Qatar
Shop Manager
Posted today
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Job Description
The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards.
RESPONSIBILITIES
- Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.
- Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.
- Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.
- Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.
- Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.
- Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.
- Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.). Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.
- Log and update all commercial and operational information, as well as various requests, on provided platforms (such as help-desks, events, and loss prevention applications) in a timely and accurate manner.
- Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.
- Oversee the shop's image and ensure compliance with the brand's standards. Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.
- Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.
- Specific for Multimedia & Lifestyle: Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings. Optimize inventory levels and product assortment to efficiently meet customer demand.
- Specific for Multimedia & Lifestyle: Remain informed on the latest trends and advancements in technology, lifestyles, music, and literature to offer knowledgeable recommendations to customers and enhance sales initiatives.
- Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.
REQUIREMENTS
- Fluency in English.
- Proficiency in MS Office.
- Bachelor's degree in a related field.
- General Experience: Four to six years of experience in Retail, or a similar role.
- Managerial Experience: Two years of experience in a managerial role.
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Shop Manager
Posted 7 days ago
Job Viewed
Job Description
- Greet customers, offer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio. - Ensure a smooth and efficient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc. - Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout - Detect, anticipate and provide regular feedbacks on customers' needs, markets trends and competitors activities affecting the region/ market - Recruit, train, motivate and evaluate team members to ensure that they have the necessary skill base and required image and that they are optimally enabled to maximize their potential and contribution to the company; conduct daily Japanese meetings to keep the staff informed and engaged - Prepare staff schedule based on budgeted hours and/ or visitors' traffic, daily sales targets, events, operational needs (including shipments, stock count, sale, etc.) as well as ensure the effective communication of sales plans and set daily and hourly targets to the Shop/Department team - Log/update all commercial and operational information as well as various requests on the provided platforms (Helpdesks, Events, Loss Prevention application, etc.) in a timely and accurate manner - Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget (validating it with DM/BM first) - Oversee the shop's image and ensure its compliance with the brand's standards, verify and follow up on the cleanliness, display and maintenance of the shop including the window, cash and stock room
Requirements
Qualifications - Bachelor's Degree - 3 years of experience in a managerial role; Previous experience in the industry/retail is a major plus - Fluency in English - Proficiency in MS Office - Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible - Specific for Sports Goods retail: Active participation in at least one sporting activity and expert knowledge of sporting events - Developing and Motivating Others: level 4 - Cultural Awareness: level 4 - Decision Making: level 3 - Commercial Understanding: level 3 - Analytical Thinking: level 3 - Customer Focus: level 3 - Driving and Achieving results: level 3
About the company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.
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Flower Shop Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
Oversee daily shop operations (sales, stock, staff scheduling).
Manage flower arrangements, bouquets, and displays.
Handle customer inquiries and ensure excellent service.
Maintain inventory and coordinate with suppliers.
Train and supervise shop assistants.
Manage sales, cash handling, and reporting.
Job Type: Full-time
Pay: From QAR3,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Flower Shop Manager: 3 years (Preferred)
Location:
- Doha (Required)
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Coffee Shop Manager
Posted today
Job Viewed
Job Description
Now Hiring: Coffee Shop Manager
About Us:
We are locally owned specialty coffee shop dedicated to great coffee, great people, and creating a warm, welcoming atmosphere. We're looking for an experienced and motivated Coffee Shop Manager to lead our team and oversee daily operations.
Key Responsibilities:
- Manage day-to-day café operations and ensure smooth workflow
- Lead, train, and motivate baristas and support staff
- Maintain top-quality coffee and customer service standards
- Manage inventory, ordering, and vendor relationships
- Oversee scheduling, cash handling, and daily reports
- Ensure compliance with health, safety, and cleanliness standards
- Support marketing and community engagement initiatives
Requirements:
- Previous experience in café, restaurant, or hospitality management
- Strong leadership and communication skills
- Passion for coffee and customer service
- Ability to multitask and work under pressure
- Basic financial understanding (sales reports, cost control, etc.)
- Availability to work flexible hours, including weekends if needed
Job Type: Full-time
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Shop Manager - Mass Recruitment
Posted 27 days ago
Job Viewed
Job Description
The Shop Manager is responsible for leading and managing the store operation to deliver the highest standards of customer service and to maximize sales and proĮtability in line with company's objectives . He / she is also responsible for the inventory , maintenance and external appearance of his / her shop. - Detect, anticipate and provide regular feedbacks on customers' needs, markets trends and competitors activities affecting the region/ market - Greet customers, oīer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio. - Ensure a smooth and eĸcient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc. - Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout - Prepare staff schedule based on budgeted hours and/ or visitors' track, daily sales targets, events, operational needs (including shipments, stock count, sale, etc.) as well as ensure the effective communication of sales plans and set daily and hourly targets to the Shop/Department team - Recruit, train, motivate and evaluate team members to ensure that they have the necessary skill base and required image and that they are optimally enabled to maximize their potential and contribution to the company; conduct daily Japanese meetings to keep the staff informed and engaged - Log/update all commercial and operational information as well as various requests on the provided platforms (Helpdesks, Events, Loss Prevention application, etc.) in a timely and accurate manner - Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget (validating it with DM/BM first) - Oversee the shop's image and ensure its compliance with the brand's standards, verify and follow up on the cleanliness, display and maintenance of the shop including the window, cash and stock room
Requirements
Qualifications - Bachelor's Degree 3 years of experience in a managerial role; - Previous experience in the industry/retail is a major plus - Fluency in English - Proficiency in MS Office Skills Competencies: - Developing and Motivating Others: level 4 - Cultural Awareness: level 4 - Decision Making: level 3 - Commercial Understanding: level 3 - Analytical Thinking: level 3 - Customer Focus: level 3 - Driving and Achieving results: level 3
About the company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.
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Specialty Coffee Shop Branch Manager
Posted today
Job Viewed
Job Description
Key Responsibilities
- Oversee daily operations of the branch, ensuring smooth workflow and exceptional customer service
- Lead, train, and motivate staff to maintain high performance and team morale
- Manage inventory, ordering, and supplier relationships to ensure product quality and availability
- Ensure compliance with health, safety, and hygiene standards
- Monitor financial performance, including sales targets, cost control, and profitability
- Maintain technical standards in specialty coffee preparation and equipment maintenance
- Handle customer feedback and resolve issues promptly and professionally
- Collaborate with upper management on strategic planning and growth initiatives
Requirements
- Minimum 3 years of experience in a managerial role within the specialty coffee industry
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Technically proficient in specialty coffee operations, including brewing methods and equipment
- Bachelor's degree in Business Administration, Hospitality, or related field
- Must have a valid QID and transferable visa
- Immediate availability to join
Job Types: Full-time, Permanent
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Customer Service
Posted today
Job Viewed
Job Description
We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.
Duties and Responsibilities:
Answer customer calls and inquiries accurately and professionally.
Receive customers in person, identify their needs, and provide appropriate service solutions.
Follow up on customer files from contract signing until worker arrival and handover.
Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.
Coordinate with external recruitment agencies in labor-supplying countries to track order status.
Enter and update customer data, order files, and contracts in the internal system.
Resolve problems and complaints to ensure high levels of customer satisfaction.
Schedule worker handover appointments and coordinate with sponsors.
Ensure completion of all documents and legal requirements for recruitment.
Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.
Prepare weekly reports on case progress, complaints, and resolutions.
Maintain strict confidentiality and professional ethics in all client dealings.
Promote company services for recruiting domestic and professional workers.
Prepare offers and pricing and ensure contract signing with clients.
Participate in marketing events and exhibitions to strengthen market presence.
Submit periodic reports on sales activities and customer feedback.
Comply with company policies and customer service standards.
Qualifications and Requirements:
Arabic speakers only apply for the job
Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.
Strong problem-solving ability and capacity to work under pressure.
Proficient in computer systems and CRM software.
Professional appearance with strong interpersonal skills across diverse nationalities.
NOC is required.
Job Type: Full-time
Pay: QAR4, QAR6,000.00 per month
Experience:
Manpower companies: 3 years (Required)
Customer relationship management: 3 years (Preferred)
Agency management: 3 years (Preferred)
Language:
Arabic (Native)
English (Required)
Ability to Commute:
Please send your CV on WhatsApp Only:
Job Type: Full-time
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Customer Service
Posted today
Job Viewed
Job Description
A Major Hotel Supplies & Hospitality Company looking for:
- Customer Service Representative.
With a minimum 3+ years' experience in the same field.
Full package + Commission will be provided.
Requirements:
- Experience in same field or in Hospitality is an advantage.
- Holding a Qatari Driving License is an advantage.
- Valid R.P & NOC
- Flexibility in working hours
- attending calls after working hours
Job Type: Full-time
Pay: QAR2, QAR4,000.00 per month
Application Question(s):
- Do you have Qatar driving license?
- Do you have your own private car?
Language:
- Arabic & English (Preferred)
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Customer service
Posted today
Job Viewed
Job Description
Roles & Responsibilities:
- Handle inbound and outbound calls in a professional and timely manner.
- Assist customers with inquiries, complaints, and requests, escalating issues when needed.
- Maintain and update participant and stakeholder profiles using CRM systems.
- Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
- Operate CRM and other communication tools; log all interactions with detailed notes.
- Submit regular reports on interactions, trends, and feedback.
- Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
- Maintain high service quality standards and uphold data privacy requirements.
- Provide support during events and programs, including phone and data coordination.
- Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
- Coordinate mail, courier services, and visitor sign-ins.
- Collaborate with internal teams for resolution of inquiries or special coordination needs.
- Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.
Requirements
- Fluent in Arabic and English (spoken and written).
- Prior experience in customer service or receptionist roles.
- Strong communication, interpersonal, and problem-solving skills.
- Proficient in CRM systems and Microsoft Office.
- Professional appearance and demeanor.
Candidates must be locally available in Qatar with Valid QIDs and NOC.
Job Type: Contract
Contract length: 6 months
Pay: QAR3, QAR5,000.00 per month
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Customer Service Representative
Posted today
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Job Description
About The Job
We are hiring a Customer Service Representative to be the first point of contact with our customers. The role involves handling inquiries, resolving issues efficiently, and ensuring customer satisfaction while representing Mondial's values.
Key Responsibilities:
- Handle customer calls and inquiries.
- Resolve complaints and problems effectively.
- Provide exceptional service that reflects the company's identity.
- Coordinate with other teams to ensure service continuity.
Requirements:
- Minimum 3 years of customer service experience.
- Fluency in Arabic and English.
- Excellent communication and problem-solving skills.
- Professional and customer-oriented attitude.
- Valid residency in Qatar.
- Immediate availability to join.
Location: Al Wakrah, Qatar
Work Schedule: Full-time, 6 days/week
Job Type: Full-time
Pay: From QAR2,300.00 per month
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