6 Six Sigma jobs in Qatar

Business Process Improvement Specialist - Qatar

• Join the FIFA Infrastructure Boom • Public Works Government Authority • Location: Doha, Qatar

Ref# 219

The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar’s National Development Strategy , the FIFA World Cup 2022 event and fulfil Qatar’s National Vision 2030. To support this substantial growth, our client; the public works authority; has created a number of senior management expatriate postings for urgent commencement. With long term prospects providing stability and career development, our employer is looking to recruit an experienced Business Process Improvement Specialist to their team to add value in an advisory capacity. Your responsibilities in the role will include: Understand, document and improve the current working processes across functions (Core and Support functions) in detail. Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points. Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy. Perform continuous studies and research to improve the business process and give recommendations to top management regarding the most suitable methodologies. Lead process owners and stakeholders through the business process improvement process. Perform effective change management to ensure sustainability of changes. Help develop the corporate continuous improvement project plan. Provide change inputs to existing Enterprise Systems based on business processes. Discover opportunities and conduct business process benchmarking with other companies. Manage process improvement projects in the organization using industry-standard project management techniques. Essential attributes include: Degree qualification in Commerce or comparable with Master’s Degree from a recognized institution being highly regarded. A minimum of 10 years’ experience in business process re-engineering and methodologies is required, with experience in Government and GCC being highly desirable. Ability to map processes including identifying critical path and areas to improve within the processes. Ability to undertake sensitivity analysis for the existing processes. Experience and knowledge in Quality Management tools (TQM, EFQM). Experience in Construction industry with focus on Public Works or Utility services. Strong knowledge in business processing tools such as VISIO or QPR is a plus and other BPR software. Strong analytical and problem-solving skills with the ability to exercise mature judgment. Problem solver with out of the box thinking. Exposure to statistical tools for analysing processes is desirable. Lean or Six Sigma training and implementation experience is desirable. Ability to work across multi-functional teams to deliver quality on time and in a collaborative environment. Arabic language fluency is desirable. An expatriate package and relocation assistance will be provided to attract the top candidates to the role. To apply online, please click the appropriate link below.

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QNB3204 - Assistant Vice President Business Process Management About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to BrandFinance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary Essential Duties & Responsibilities by Dimensions

A. Shareholder & Financial:

• Oversee, manage and deliver on the initiation, execution and implementation of reengineering and process enhancement initiatives across Group Retail Bank.
• Implements KPI’s and best practices for Assistant Vice President Business Process Management role.
• Lead the Lean/ Six Sigma/ Change Management standards and the process enhancement methodology for Group operations in conjunction with Group TQM Team.
• Develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to reengineering and end-to-end process enhancement initiatives on a periodic basis.
• Facilitate go think beyond process to gather, review and track initiatives.
• Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
• Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.

B. Customer (Internal & External):

• Serve as a catalyst for change and senior level Six Sigma Consultant within group operations.
• Act as a knowledge hub for Six Sigma within group operations and ensure relevant training and coaching are conducted.
• Plan and manage reengineering and end-to-end process enhancement initiatives with a focus on customer orientation, control and quality.
• Act as a focal point for group operations and lead process enhancement projects.
• Assist in creating awareness within group operations for customer orientation, quality and efficiency.
• Establish and maintain strong working relationships across all stakeholders in group operations & group business divisions with regards to reengineering and end-to-end process enhancement initiatives.
• Ensure the transfer of new solutions or processes into ongoing operations within group operations.
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

C. Internal (Processes, Products, Regulatory):

• Interact with all stakeholders of group operation risk & group TQM to obtain new process enhancement mandates and participate in project idea generation, selection and scoping.
• Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process enhancement initiatives.
• Ensure projects remain on-time and deliver expected results.
• Ensure industry best practices and standards within the execution of process enhancement assignments in conjunction with Group TQM.
• Evaluate data and trends to identify enhancement opportunities and associated issues and risks and perform statistical process analyses.
• Participate in the deployment of other performance enhancement methodologies.
• Responsible for performance reviews and day-to-day activities of the direct reports.
• Set examples by leading improvement initiatives through cross-functional teams ensuring successes.
• Identify and encourage people to adopt practices better than the industry standard.
• Continuously encourage and recognise the importance of thinking out-of-the-box within the team.
• Encourage, solicit and reward innovative ideas even in day-to-day issues.
• Assess performance of direct reports and provide regular feedback on their development
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.
• Defines further training needs required and is responsible for career development of his subordinates
• Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.
• Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.
• Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.

Education/Experience Requirements

• Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
• At least 10 years of relevant experience, preferably within a highly rated international bank / organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multi-skill and transversal across functions)
• Strong operational and project management experience
• Experience in directing and managing large change management projects
• Certified Six Sigma Master Black Belt preferred with minimum of 5 years’ experience and technical mastery
• Demonstrated track record using Six Sigma Methodology principles and practices
• Demonstrated career development, progress, and excellent team leadership skills and potential
• Strong knowledge of financial services from an operational and support perspective

Note

Note: you will be required to attach the following:

#J-18808-Ljbffr

QNB3204 - Assistant Vice President Business Process Management

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to BrandFinance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary

Essential Duties & Responsibilities by Dimensions

A. Shareholder & Financial: Oversee, manage and deliver on the initiation, execution and implementation of reengineering and process enhancement initiatives across Group Retail Bank. Implements KPI’s and best practices for Assistant Vice President Business Process Management role. Lead the Lean/ Six Sigma/ Change Management standards and the process enhancement methodology for Group operations in conjunction with Group TQM Team. Develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to reengineering and end-to-end process enhancement initiatives on a periodic basis. Facilitate go think beyond process to gather, review and track initiatives. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. B. Customer (Internal & External): Serve as a catalyst for change and senior level Six Sigma Consultant within group operations. Act as a knowledge hub for Six Sigma within group operations and ensure relevant training and coaching are conducted. Plan and manage reengineering and end-to-end process enhancement initiatives with a focus on customer orientation, control and quality. Act as a focal point for group operations and lead process enhancement projects. Assist in creating awareness within group operations for customer orientation, quality and efficiency. Establish and maintain strong working relationships across all stakeholders in group operations & group business divisions with regards to reengineering and end-to-end process enhancement initiatives. Ensure the transfer of new solutions or processes into ongoing operations within group operations. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. C. Internal (Processes, Products, Regulatory): Interact with all stakeholders of group operation risk & group TQM to obtain new process enhancement mandates and participate in project idea generation, selection and scoping. Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process enhancement initiatives. Ensure projects remain on-time and deliver expected results. Ensure industry best practices and standards within the execution of process enhancement assignments in conjunction with Group TQM. Evaluate data and trends to identify enhancement opportunities and associated issues and risks and perform statistical process analyses. Participate in the deployment of other performance enhancement methodologies. Responsible for performance reviews and day-to-day activities of the direct reports. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Assess performance of direct reports and provide regular feedback on their development Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Defines further training needs required and is responsible for career development of his subordinates Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Education/Experience Requirements

Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 10 years of relevant experience, preferably within a highly rated international bank / organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multi-skill and transversal across functions) Strong operational and project management experience Experience in directing and managing large change management projects Certified Six Sigma Master Black Belt preferred with minimum of 5 years’ experience and technical mastery Demonstrated track record using Six Sigma Methodology principles and practices Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective Note

Note: you will be required to attach the following:

#J-18808-Ljbffr

Overview

We are delighted to be representing our client, a leading Gulf Airline, with their search for a Manager of Integration and Process Improvement.

The Manager of Integration and Process Improvement is responsible for the development and efficient functioning of integrated management systems.

This excellent opportunity requires the ideal candidate to either live or relocate to Qatar. This role is a full time permanent opportunity with working hours of Sunday to Thursday.

Responsibilities

• Develop and ensure the efficient functioning of integrated management systems.

Role Requirements

• Live or relocate to Qatar
• Must be of a strategic mindset
• Experience within integrated systems
• IS experience
• Must be able to look at each component separately but see the whole picture
• Need to be innovative and have done continuous improvement

Benefits

• Excellent salary
• Company accommodation or an allowance
• Transportation allowance – 1, QAR
• Full medical
• 1 annual flight per year
• Unlimited ID50 and ID 90 flights
• Education allowance for up to 3 children
• 30 days annual leave per year
• Buddy pass flights
• Discounts on hotels, restaurants, leisure, travel, lifestyle, retail

Application Process

• 2 x interviews via Microsoft Teams

Reference Number

Reference Number: JOB-

#J-18808-Ljbffr

Overview We are delighted to be representing our client, a leading Gulf Airline, with their search for a Manager of Integration and Process Improvement.

The Manager of Integration and Process Improvement is responsible for the development and efficient functioning of integrated management systems.

This excellent opportunity requires the ideal candidate to either live or relocate to Qatar. This role is a full time permanent opportunity with working hours of Sunday to Thursday.

Responsibilities

Develop and ensure the efficient functioning of integrated management systems.

Role Requirements

Live or relocate to Qatar

Must be of a strategic mindset

Experience within integrated systems

IS experience

Must be able to look at each component separately but see the whole picture

Need to be innovative and have done continuous improvement

Benefits

Excellent salary

Company accommodation or an allowance

Transportation allowance – 1, QAR

Full medical

1 annual flight per year

Unlimited ID50 and ID 90 flights

Education allowance for up to 3 children

30 days annual leave per year

Buddy pass flights

Discounts on hotels, restaurants, leisure, travel, lifestyle, retail

Application Process

2 x interviews via Microsoft Teams

Reference Number Reference Number: JOB-

#J-18808-Ljbffr