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Designation: Software Sales Engineer

Location: DFC, Qatar

Contract Duration: Permanent

Salary Range: Up to 9000 QAR

Working hours: 10 Hours a day

Working Days: 6 Days a week

Experience: 3 Years in Software sales in GCC (mandatory)

Locally available candidates in Qatar only apply.

Roles and Responsibilities:

1. Build and maintain strong relationships with clients, understanding their business needs to recommend suitable ERP solutions.
2. Develop and implement effective sales strategies to achieve revenue targets, identifying potential markets and customer segments.
3. Conduct assessments to tailor ERP solutions to client requirements.
4. Prepare and deliver product demonstrations and presentations, showcasing how the ERP system addresses client challenges.
5. Create proposals and respond to RFPs, aligning with client needs.
6. Coordinate with implementation and technical teams to ensure effective delivery of solutions.
7. Monitor sales metrics and report on progress, adjusting strategies as needed.
8. Lead negotiations to close sales deals with favorable terms.
9. Establish and maintain strong relationships with retail clients, understanding their sales and operational needs.
10. Collaborate with the sales team to develop strategies for the retail market.
11. Conduct needs assessments and develop proposals demonstrating how ERP can drive sales growth and operational efficiency.
12. Deliver engaging product demonstrations to prospective clients.
13. Participate in lead generation and support the sales cycle to close deals.
14. Maintain relationships post-implementation to ensure satisfaction, identify upselling opportunities, and gather feedback.

Job Summary

• You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team.

Reporting Structure

• This job reports to the Sales Manager.

Job Objectives

• Generate leads, convert them into opportunities, bid, and successfully close the deals
• Sell large and complex solutions to large organizations and achieve the assigned sales target
• Manage the account forward for cross-selling and upselling

Job Responsibilities

1. Sales Life Cycle Ownership

• Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers
• Be a trusted technology advisor to the target client to generate and qualify the right opportunities
• Ensure the customer’s product requirements and expectations are managed and met by understanding the customer's business & technology
• Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal
• Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
• With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information
• independently handle negotiations and deal closure for small and mid-sized deals
• Provide the right inputs and support the Sales Manager in negotiating and closing large deals

2. Revenue Generation

• Meet or exceed revenue targets by bringing in new customer logo’s and cross/upselling to existing or allocated accounts
• Sell the range of iHorizons services assigned to the role holder
• Ensure that revenues generated are at acceptable gross margins

3. Customer Relation Management / Account Managemen t

• Act as a single point of contact for the customer always
• Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client’s side as well as the market in which the client operates
• Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support
• Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project
• Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction
• Drive account management and influence organizational engagement resulting in footprint expansion
• Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market

4. Upselling And Cross-Selling

• Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity
• Identify and develop new leads from existing accounts
• Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell
• Promote all iHorizons products/ services as they become available
• Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business
• Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions.

5. General Account Administratio n

• Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.
• Support the Sales Operations team on contract renewals
• Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
• Follow up on invoices and be responsible for payment collections
• Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure

6. CRM and Reporting

• Use iHorizons CRM to log and update all activities and generate sales reports
• Provide other ad-hoc reports and analysis as required by the Sales Manager

7. Other Ongoing tasks

• Visit major customers regularly, to strengthen relations and establish business opportunities
• Entertain customers as and when necessary, to build strong relationships with them
• Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies
• Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level
• Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities
• Participate in trade shows and technology events to promote company products and develop leads

Job Requirements

Educational Qualification

• Bachelor’s degree in Business Studies, Computer Sciences, or a related field
• Should show evidence of continued education in the field of Sales and Technology

Previous Work Experience

• Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role
• Experience in customized enterprise IT solution sales is mandatory
• Experience in sales within the “Digital Transformation” space is highly preferred
• Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
• Hands-on experience with CRM software is a plus

Skills and Abilities

• Excellent selling and negotiation skills
• Ability to drive sales growth
• Strong client focus and relationship-building skills
• Excellent verbal and written communication skills
• Excellent knowledge of MS Office
• Excellent presentation skills
• Self-motivated with a competitive, results-driven attitude
• Good understanding of marketing and negotiating techniques

• You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team
  
  

• You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team
  
  

• This job reports to the Sales Manager
  
  

• Generate leads, convert them into opportunities, bid, and successfully close the deals
• Sell large and complex solutions to large organizations and achieve the assigned sales target
• Manage the account forward for cross-selling and upselling
  
  

• Sales Life Cycle Ownership
• Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers
• Be a trusted technology advisor to the target client to generate and qualify the right opportunities
• Ensure the customer’s product requirements and expectations are managed and met by understanding the customer's business & technology
• Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal
• Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
• With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information
• independently handle negotiations and deal closure for small and mid-sized deals
• Provide the right inputs and support the Sales Manager in negotiating and closing large deals
• Revenue Generation
• Meet or exceed revenue targets by bringing in new customer logo’s and cross/upselling to existing or allocated accounts
• Sell the range of iHorizons services assigned to the role holder
• Ensure that revenues generated are at acceptable gross margins
• Customer Relation Management / Account Management
• Act as a single point of contact for the customer always
• Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client’s side as well as the market in which the client operates
• Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support
• Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project
• Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction
• Drive account management and influence organizational engagement resulting in footprint expansion
• Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market
• Upselling And Cross-Selling
• Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity
• Identify and develop new leads from existing accounts
• Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell
• Promote all iHorizons products/ services as they become available
• Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business
• Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions
• General Account Administration
• Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc
• Support the Sales Operations team on contract renewals
• Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
• Follow up on invoices and be responsible for payment collections
• Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure
• CRM and Reporting
• Use iHorizons CRM to log and update all activities and generate sales reports
• Provide other ad-hoc reports and analysis as required by the Sales Manager
• Other Ongoing tasks
• Visit major customers regularly, to strengthen relations and establish business opportunities
• Entertain customers as and when necessary, to build strong relationships with them
• Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies
• Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level
• Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities
• Participate in trade shows and technology events to promote company products and develop leads
  
  

• Bachelor’s degree in Business Studies, Computer Sciences, or a related field
• Should show evidence of continued education in the field of Sales and Technology
  
  

• Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role
• Experience in customized enterprise IT solution sales is mandatory
• Experience in sales within the “Digital Transformation” space is highly preferred
• Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
• Hands-on experience with CRM software is a plus
  
  

• Excellent selling and negotiation skills
• Ability to drive sales growth
• Strong client focus and relationship-building skills
• Excellent verbal and written communication skills
• Excellent knowledge of MS Office
• Excellent presentation skills
• Self-motivated with a competitive, results-driven attitude
• Good understanding of marketing and negotiating techniques
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Internet Publishing

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Job Summary

• You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team.

Reporting Structure

• This job reports to the Sales Manager.

Job Objectives

• Generate leads, convert them into opportunities, bid, and successfully close the deals
• Sell large and complex solutions to large organizations and achieve the assigned sales target
• Manage the account forward for cross-selling and upselling

Job Responsibilities

1. Sales Life Cycle Ownership

• Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers
• Be a trusted technology advisor to the target client to generate and qualify the right opportunities
• Ensure the customer's product requirements and expectations are managed and met by understanding the customer's business & technology
• Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal
• Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
• With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information
• independently handle negotiations and deal closure for small and mid-sized deals
• Provide the right inputs and support the Sales Manager in negotiating and closing large deals

2. Revenue Generation

• Meet or exceed revenue targets by bringing in new customer logo's and cross/upselling to existing or allocated accounts
• Sell the range of iHorizons services assigned to the role holder
• Ensure that revenues generated are at acceptable gross margins

3. Customer Relation Management / Account Managemen t

• Act as a single point of contact for the customer always
• Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client's side as well as the market in which the client operates
• Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support
• Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project
• Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction
• Drive account management and influence organizational engagement resulting in footprint expansion
• Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market

4. Upselling And Cross-Selling

• Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity
• Identify and develop new leads from existing accounts
• Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell
• Promote all iHorizons products/ services as they become available
• Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business
• Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions.

5. General Account Administratio n

• Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.
• Support the Sales Operations team on contract renewals
• Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
• Follow up on invoices and be responsible for payment collections
• Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure

6. CRM and Reporting

• Use iHorizons CRM to log and update all activities and generate sales reports
• Provide other ad-hoc reports and analysis as required by the Sales Manager

7. Other Ongoing tasks

• Visit major customers regularly, to strengthen relations and establish business opportunities
• Entertain customers as and when necessary, to build strong relationships with them
• Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies
• Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level
• Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities
• Participate in trade shows and technology events to promote company products and develop leads

Job Requirements

Educational Qualification

• Bachelor's degree in Business Studies, Computer Sciences, or a related field
• Should show evidence of continued education in the field of Sales and Technology

Previous Work Experience

• Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role
• Experience in customized enterprise IT solution sales is mandatory
• Experience in sales within the "Digital Transformation" space is highly preferred
• Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
• Hands-on experience with CRM software is a plus

Skills and Abilities

• Excellent selling and negotiation skills
• Ability to drive sales growth
• Strong client focus and relationship-building skills
• Excellent verbal and written communication skills
• Excellent knowledge of MS Office
• Excellent presentation skills
• Self-motivated with a competitive, results-driven attitude
• Good understanding of marketing and negotiating techniques

Job Summary: You will be responsible for meeting the revenue targets of the assigned sales team.

You will hire, onboard, and operationally manage a team of sales executives, driving their individual and team revenue targets.

Throughout the sales lifecycle, you will collaborate with internal teams responsible for sales operations, solutioning/delivery, partner management, and external vendors/partners to propose and sell suitable solutions to customers.

You will also provide reports to senior management on sales team performance, customers, competitors, and the overall technology landscape in relevant markets.

Building and maintaining sustainable relationships with senior client stakeholders is within your scope of work as a Sales Manager.

Reporting Structure: This role reports to the Head of Sales or the BU Head. Senior Sales Executives/Sales Executives report to this role.

• Build and manage the sales team, align performance with organizational goals, and achieve targets.

1. Sales Lifecycle Ownership: Own the entire sales cycle for yourself and your team, including generating new leads through various methods, developing solutions with clients, identifying suitable technologies, and positioning the company as a prime contender.
2. Manage the bidding process collaboratively with the bidding team, ensuring quality proposals and bids, and closing deals.
3. Lead negotiations with clients, providing inputs to senior management on discounts and scope changes.
4. Review contracts with internal and external parties and own the contract sign-off process.
5. Ensure proper handover of closed deals to the delivery team.

• Visit major customers regularly to strengthen relationships and explore business opportunities.
• Entertain customers as necessary to build strong relationships.
• Build relationships with key decision-makers such as CIOs and IT Directors.
• Ensure departments understand customer requirements and respond appropriately.
• Ensure proper CRM usage by the sales team.

• Meet and exceed sales revenue targets.
• Maintain acceptable gross profit margins.
• Generate credible forecasts and report regularly to management.
• Provide market intelligence on clients, competitors, and partners.

• Bachelor’s degree in Business, Computer Sciences, or related field; Master’s preferred.
• 10-12 years of professional experience, with at least 5-8 years in a client-facing sales role.
• Experience managing a team of at least 4-5 members, with a background in frontline sales and account management desirable.
• Experience in customized IT solution sales and digital space is highly desirable.
• Early career sales experience should include selling customized software solutions with a proven track record.
• Experience in the Middle East, Qatar, or the GCC region is highly desirable but not mandatory.