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Job Description: D365 CE Techno-Functional Consultant – Solution Architect
Role Overview
We are seeking a highly experienced
Microsoft Dynamics 365 CE Techno-Functional Consultant / Solution Architect
to lead the design, implementation, and optimization of Dynamics 365 Customer Engagement solutions. The role requires deep technical expertise, strong functional knowledge, and proven experience in delivering enterprise-scale CRM solutions.

Key Responsibilities

• Lead the end-to-end implementation and optimization of Dynamics 365 CE (Customer Service, Customer Voice, Field Service).
• Conduct requirement gathering, solution design, and Fit-Gap analysis with business stakeholders.
• Configure workflows, business rules, security roles, Power Automate flows, and data models.
• Customize CRM using JavaScript, C#, .NET, TypeScript, Power FX, and plugins.
• Develop and deploy Power Apps (Canvas & Model-Driven) and extend CRM functionalities.
• Integrate Dynamics 365 with third-party applications (payment gateways, portals, AI solutions).
• Design and manage REST/OData APIs, microservices, Azure Functions, and cloud-native extensions.
• Oversee DevOps pipelines (Azure DevOps, GitHub Actions, Jenkins) for build and release management.
• Implement data migration and ETL processes (SSIS, Data Factory, Data Export Service).
• Ensure compliance with GDPR, security best practices, and governance policies.
• Support user adoption, training, and change management programs.
• Lead projects using Agile (Scrum/SAFe) and Waterfall methodologies.

Qualifications & Experience

• 14+ years of IT experience, with 7+ years focused on Dynamics 365 CE & Power Platform.
• Proven expertise in solution architecture, CRM configuration, customization, and integration.
• Strong knowledge of Customer Engagement modules (Sales, Customer Service, Voice, Field Service).
• Skilled in Power Platform (Power Apps, Power Automate, Dataverse, Power BI).
• Proficient in cloud-native technologies (Docker, Kubernetes, Azure Functions, Service Mesh).
• Strong experience in API integration, DevOps, and data migration.
• Excellent stakeholder management, requirement analysis, and project delivery skills.

Certifications (Required/Preferred)

• Required:

• Microsoft Certified: Dynamics 365 Solution Architect

• Microsoft Certified: Power Platform Solution Architect

• Microsoft Certified Solutions Developer (MCSD)

• Preferred:

• PMP or equivalent project management certification

• Microsoft Certified: Managing Dynamics Implementations

Skills: power platform,pmp,dynamic 365,api integrations,gap analysisi,crm implementations,devops

Job Description

ECCO Gulf Majorel Qatar is seeking an experienced D365 CE Techno-Functional Consultant - Solution Architect to join our team in Qatar. As a key player in our consulting division, you will be responsible for designing and implementing Microsoft Dynamics 365 Customer Engagement solutions. Your expertise will guide our clients in optimizing their CRM strategies and processes.

• Lead the design and architecture of D365 CE solutions to meet client requirements.
• Conduct detailed analysis of business processes and provide strategic recommendations.
• Configure and customize D365 CE applications to align with business objectives.
• Collaborate with cross-functional teams to ensure seamless integration with other systems.
• Provide technical guidance and support throughout the project lifecycle.
• Develop and maintain comprehensive documentation of solutions and processes.
• Stay updated with the latest D365 CE features and industry trends to enhance solution offerings.
• Ensuring that all Microsoft Dynamic CRM applications are working perfectly according to the Support SLA.
• For any new requirements from business users designing & Solution mapping with OOB MSCRM functionality.
• Lead the end-to-end implementation, configuration, and optimization of Dynamics 365 CRM modules (Customer Service, Customer Voice, and Field Service).
• Conduct requirement gathering sessions with business stakeholders and translate functional needs into CRM solutions.
• Configure business rules, workflows, Power Automate flows, security roles, and data models.
• Customize the system using JavaScript, TypeScript, Power FX, C#, .NET, and custom connectors.
• Develop Power Apps (Canvas & Model-Driven) solutions to extend CRM functionalities.
• Ensure compliance with GDPR, security best practices, and governance policies in CRM deployments.
• Design and implement cloud-native, microservices-based extensions for Dynamics 365.
• Develop loosely coupled, scalable, and resilient services using Docker & Kubernetes (AKS, EKS).
• Implement serverless architectures Azure Functions for workflow automation and eventdriven processes.
• Design and manage RESTful APIs, GraphQL APIs, OData endpoints, and API management solutions.
• Integrate Dynamics 365 CRM with external third-party applications (Payment Gateways, Custom Portals, Chatbots, and AI-powered assistants).
• Implement service mesh architectures (Istio, Linkerd, Consul) to handle microservices communication.
• Automate build, release, and deployment processes using Azure DevOps, GitHub Actions, Jenkins, or GitLab CI/CD.
• Develop containerized solutions using Docker and deploy them via Kubernetes orchestration.
• Ensure high availability and scalability of CRM environments through autoscaling, load balancing, and failover strategies.
• Develop and manage secure API integrations between Dynamics 365 and enterprise applications.
• Implement API security best practices (OAuth 2.0, OpenID Connect, JWT, API Gateway).
• Work with Azure API Management, AWS API Gateway, or Kong API Gateway to optimize API performance.
• Ensure efficient ETL (Extract, Transform, Load) processes for data synchronization between systems.
• Design and maintain event-driven architecture using Azure Event Grid.
• Design and optimize data models, entity relationships, and database schema within Dataverse.
• Develop Power BI dashboards and advanced analytics solutions to provide CRM insights.
• Implement data migration strategies from legacy CRM systems using SSIS, Data Export Service, Azure Data Factory.
• Manage data security, privacy, retention policies, and compliance with regulatory standards.
• Lead CRM transformation projects using Agile (Scrum, SAFe) or Waterfall methodologies.
• Conduct risk assessments, mitigation strategies, and performance evaluations for CRM projects.
• Should have Hand on experience in workflow and business process automation of complex business processes. To achieve digital transformation.
• Interact with clients/customers to understand business requirements and document the same.
• Conduct business process analysis and create Fit/Gap report.
• Solution testing and assist with user acceptance testing.
• Conduct workshops and training sessions for clients and internal teams.

Required Profile

We are looking for a seasoned professional with a strong blend of technical and functional expertise in Microsoft Dynamics 365 CE. The ideal candidate will possess:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a D365 CE Solution Architect or similar role.
• +14 years of experience in full lifecycle implementation of Microsoft Dynamics CRM solutions.
• At least 7 years of hands-on development with .NET, JavaScript, TypeScript, Power FX,, Power Apps, Power Automate, and working knowledge of Power BI.
• Strong background in Dynamics 365 Customer Engagement, including Sales, Customer Service, Voice, and Field Services modules.
• Proficiency in customization, configuration, and integration of D365 CE
• Expertise in Dynamics CRM customization and configuration, including workflows, dashboards, forms, views, integrations, plugins, and reports.
• Deep understanding of Common Data Service (CDS) and Common Data Model (CDM).
• Skilled in custom plugin development, solution deployment, and data model customization.
• Knowledge of .NET framework, including development in ASP.NET and C#.
• Strong grasp of UX principles, focusing on user needs and business goals.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Proven ability to lead Fit/Gap analysis, solution architecture, integration design, data migration, and performance optimization.
• Develop loosely coupled, scalable, and resilient services using Docker & Kubernetes (AKS, EKS). Design and manage RESTful APIs, GraphQL APIs, OData endpoints, and API management solutions.
• Integrate Dynamics 365 CRM with external third-party applications (Payment Gateways,Custom Portals, Chatbots, and AI-powered assistants).
• Implement service mesh architectures (Istio, Linkerd, Consul) to handle microservices communication.
• Automate build, release, and deployment processes using Azure DevOps, GitHub Actions, Jenkins, or GitLab CI/CD.
• Implement API security best practices (OAuth 2.0, OpenID Connect, JWT, API Gateway).
• Develop Power Apps (Canvas & Model-Driven) solutions to extend CRM functionalities.
• Ensure compliance with GDPR, security best practices, and governance policies in CRM deployments.
• Implement data migration strategies from legacy CRM systems using SSIS, Data Export Service, Azure Data Factory.
• Experience in designing and delivering end-to-end solutions across a range of industries.
• Familiarity with Agile, Waterfall, and DevOps delivery methodologies.
• Ability to work effectively in a team-oriented environment.
• English speaker is a Must.

Certifications

• Microsoft Certified: Dynamics 365 Solution Architect.
• Microsoft Certified: Power Platform Solution Architect.
• Microsoft Certified Solutions Developer (Web Applications)
• Microsoft Certified in Managing Dynamics Implementations.
• PMP Certification (Preferred).
• Applications submitted without the required certificates will not be considered

We have an urgent requirement for Business Development Manager –
selling IT solutions or products to insurance companies
for our client
in Doha, Qatar
Strong experience in selling IT solutions or products to insurance companies is must to apply for this role

Strong network within the insurance industry is MUST

• Identify and develop new business opportunities within the insurance sector.
• Build and maintain strong relationships with key stakeholders in insurance companies.
• Understand client requirements and present suitable IT solutions (e.g. digital platforms, automation tools, analytics, CRM, core insurance systems, etc.).
• Collaborate with internal teams (pre-sales, delivery, and product teams) to create tailored proposals and solutions.
• Manage the entire sales cycle — from lead generation to negotiation and closure.
• Stay updated on industry trends, regulatory changes, and emerging technologies impacting insurance.
• Achieve and exceed sales targets and contribute to the company's growth in the insurance vertical.

Requirements

• Bachelor's degree in Business, IT, or related field (MBA preferred).
• business development or IT sales experience, with a strong focus on the insurance industry.
• Proven track record of successfully selling IT products or services to insurance clients.
• Excellent communication, presentation, and client engagement skills.
• Strong understanding of insurance operations and digital solution needs.
• Ability to work independently and travel as r

Skills: insurance,relationship management,business development,it solutions sales,insurance industry knowledge,market analysis,client engagement,sales,sales cycle management

Job Title:
Business Development Manager –
Educational Equipment, STEM solutions, and robotics technologies

Location
: Qatar

Experience
: 5+ years

Job Type
: Full Time

Job Brief

We are looking for a dynamic
Business Development Manager
to lead our growth in the field of
educational equipment, STEM solutions, and robotics technologies
. In this role, you will help schools, universities, and training centers bring innovation into their classrooms. If you are passionate about education, technology, and creating opportunities for the future generation, this is the right role for you.

Responsibilities

• Develop and execute strategies to grow sales of educational equipment, robotics kits, and training solutions.
• Build strong relationships with schools, universities, vocational institutes, and training centers.
• Conduct product demos, workshops, and training sessions for faculty and students.
• Prepare and deliver proposals, tenders, and project documents.
• Work with academic institutions and government bodies to promote STEM and robotics learning programs.
• Study market trends, customer needs, and competitor activities to design smart go-to-market strategies.
• Coordinate with technical and service teams for smooth delivery, training, and after-sales support.

Qualifications

• Engineering graduate (any stream).
• Experience in
  business development, educational technology, or robotics
  is an advantage.
• Strong skills in communication, presentations, and client engagement.
• Knowledge of STEM learning solutions and robotics is a plus.

Why Join Us?

• Play a key role in shaping the future of education and learning.
• Work with cutting-edge technologies in STEM and robotics.
• Competitive package
• A supportive environment that values ideas, creativity, and growth.
• Be part of a mission to empower students, teachers, and institutions.

Application Instructions

If you possess the qualifications and are driven to excel in your field, we warmly invite you to apply by sharing your updated resume at

or by applying directly through this platform.

Note: While we appreciate every application, only shortlisted candidates will be contacted. Your understanding is appreciated in this regard