578 Support jobs in Qatar

Salary Range: QAR 8,000 - 10,000

Hiring Preference: Local candidates only

Vacancies: 1

Industry: IT / Fintech

Experience Required: Expertise in Vending Machines, Kiosks, or similar systems.

Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.

1. Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
2. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
3. Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
4. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
5. Provide end-user support to customers and operators, including system diagnostics and operational guidance.
6. Ensure secure configuration and compliance of vending machine systems with company standards.

• Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
• 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
• Prior experience in the GCC market.

• Strong troubleshooting and diagnostic skills for hardware and software issues.
• Familiarity with embedded systems, networks, and vending technologies.
• Excellent communication and customer support skills.
• Ability to work independently and meet technical challenges efficiently.

Send your updated CV to with "Technical Support Specialist" in the subject line.

We are Qatar Insurance Company (QIC), the leading insurance provider in the GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Our vision is to make QIC group the first Digital Ecosystem in the region by combining insurance and non-insurance services on one platform. Through our digital platforms, such as qic.online and the QIC app (Qatar Digital), we empower customers to manage their needs anytime and anywhere.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.

We are looking for a DevOps-oriented L2 IT Support Specialist to handle infrastructure automation and internal service desk operations. The role involves maintaining deployment pipelines, improving internal tooling, and participating in the support rotation-troubleshooting user issues and ensuring operational continuity in an SLA-driven environment.

• Maintain and improve observability (monitoring, logging, alerting)
• Participate in on-call and Service Desk support rotations (incident triage, ticket handling)
• Collaborate with Service Desk teams to resolve escalated issues
• Assist with incident analysis and resolution with development and support teams
• Document infrastructure, incident procedures, and troubleshooting guides
• Manage and automate infrastructure using tools like Terraform and Helm
• Operate and optimize Kubernetes clusters and cloud-based services

• At least 3 years of experience in L2-L3 Technical Support
• Participation in support rotations and incident handling
• Strong communication and problem-solving skills
• Knowledge of SQL and ability to write complex queries (joins, subqueries)
• Experience working with REST APIs (request/response, XML, JSON)
• Experience with Jira-type service desks
• Ability to analyze logs (Graylog or Kibana)

• Hands-on experience with DevOps tools and workflows (e.g., GitLab CI, ArgoCD, Terraform, Helm)
• Strong Linux and scripting skills (Bash, Python, etc.)
• Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK)
• Knowledge of SRE principles and on-call best practices

• Long-term service agreement with QIC
• Remote work from 25 countries
• Monthly payment in USD via SWIFT
• Full-time remote schedule: Sunday to Thursday
• Vacation: Qatar Holiday Calendar, 20 days, plus 10 sick days
• Biannual performance reviews with potential raises
• Opportunity for Qatar ID and relocation to Doha

• Global health insurance
• English and Arabic language classes
• Corporate discount on Yasno mental health services
• Tax policy consultations
• Reimbursement for professional tools
• QIC running club on Strava
• Paid vacation and sick leave
• Salary options in USD, EUR, or AED

Open to new stacks and technologies to build the best solutions:

• Vue 3, Storybook, Sentry, Golang, Kafka, gRPC, Camunda, Redis, Sass, Vitest, Strapi, Vite, Nx, Typescript

Share your CV for future opportunities.

# Job Details

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Network Support Specialist

Qatar, QA (Primary)

Full-time

Some College Coursework Completed

Experienced (Non-Manager)

Information Technology

EPS Corporation is seeking a Network Support Specialist to perform network operations, maintenance, and troubleshooting at Shaw Air Force Base. The candidate will ensure network security, compliance, and performance while supporting upgrades, technical analysis, and system enhancements.

• Security+ CE or higher
• Cisco Certified Network Associate (CCNA)
• 3+ years Network Support Switching experience
• U.S. Citizenship & Active Top-Secret SCI Eligibility Clearance Required
• Experience in network administration, troubleshooting, and security compliance
• Proficiency in network devices, IDS, encryption, and COMSEC procedures
• Strong problem-solving skills and ability to respond to network emergencies

• Perform network operations, installation, configuration, monitoring, and maintenance of hardware, software, and TEMPEST equipment.
• Maintain end-to-end system support for network infrastructure, including core servers, cabling, layer 2/3 devices, IDS, encryption devices, and configuration management.
• Analyze and resolve network connectivity issues, monitor server logs, and perform firmware/software maintenance.
• Manage account administration, work with the ISSM, and assist in network problem detection and resolution.
• Ensure compliance with COMSEC policies and AFCENT circuit standards.
• Document network performance and support accreditation and security assistance site visits.
• Respond to emergency outages per escalation protocols.
• Develop and submit a Network Support Monthly Status Report.
• Maintain continuity documentation.

If you require accessibility assistance for open position, please contact the Human Resources Department (Located in NJ) at EPS Corporation.

*VEVRAA Federal Contractor, Equal Opportunity Employer (EOE) / AA Minority / Female / Veteran / Disabled / LGBT are encouraged to apply*

TS/SCI

We are Qatar Insurance Company (QIC), the leading insurance provider in the GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Our vision is to make QIC group the first Digital Ecosystem in the region by combining insurance and non-insurance services on one platform. Through our digital platforms, such as qic.online and the QIC app (Qatar Digital), we empower customers to manage their needs anytime and anywhere.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.

We are looking for a DevOps-oriented L2 IT Support Specialist to handle infrastructure automation and internal service desk operations. The role involves maintaining deployment pipelines, improving internal tooling, and participating in the support rotation—troubleshooting user issues and ensuring operational continuity in an SLA-driven environment.

• Maintain and improve observability (monitoring, logging, alerting)
• Participate in on-call and Service Desk support rotations (incident triage, ticket handling)
• Collaborate with Service Desk teams to resolve escalated issues
• Assist with incident analysis and resolution with development and support teams
• Document infrastructure, incident procedures, and troubleshooting guides
• Manage and automate infrastructure using tools like Terraform and Helm
• Operate and optimize Kubernetes clusters and cloud-based services

• At least 3 years of experience in L2-L3 Technical Support
• Participation in support rotations and incident handling
• Strong communication and problem-solving skills
• Knowledge of SQL and ability to write complex queries (joins, subqueries)
• Experience working with REST APIs (request/response, XML, JSON)
• Experience with Jira-type service desks
• Ability to analyze logs (Graylog or Kibana)

• Hands-on experience with DevOps tools and workflows (e.g., GitLab CI, ArgoCD, Terraform, Helm)
• Strong Linux and scripting skills (Bash, Python, etc.)
• Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK)
• Knowledge of SRE principles and on-call best practices

• Long-term service agreement with QIC
• Remote work from 25 countries
• Monthly payment in USD via SWIFT
• Full-time remote schedule: Sunday to Thursday
• Vacation: Qatar Holiday Calendar, 20 days, plus 10 sick days
• Biannual performance reviews with potential raises
• Opportunity for Qatar ID and relocation to Doha

• Global health insurance
• English and Arabic language classes
• Corporate discount on Yasno mental health services
• Tax policy consultations
• Reimbursement for professional tools
• QIC running club on Strava
• Paid vacation and sick leave
• Salary options in USD, EUR, or AED

Open to new stacks and technologies to build the best solutions:

• Vue 3, Storybook, Sentry, Golang, Kafka, gRPC, Camunda, Redis, Sass, Vitest, Strapi, Vite, Nx, Typescript

Share your CV for future opportunities.