47 Support Specialist jobs in Qatar
Customer Support Specialist
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Company Description
INBOX LOGISTICS COMPANY has launched to meet the growing demands in the warehousing, E-commerce, and retail industries. We support SME companies and individual sectors by providing comprehensive warehousing and order fulfillment services. Our aim is to enable businesses to accelerate growth and focus on customer satisfaction. We fill a distinct gap by offering every business the edge needed to compete in a fast-evolving industry.
Role Description
This is a full-time on-site role for a Customer Support Specialist located in Doha, Qatar. The Customer Support Specialist will handle day-to-day tasks such as resolving customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining high levels of customer service. The role will require interacting with customers through various communication channels and addressing their concerns efficiently.
Qualifications
- Customer Support and Customer Satisfaction skills
- Strong Interpersonal and Communication skills
- Technical Support and Analytical skills
- Problem-solving abilities
- Ability to work effectively in a team-oriented environment
- Relevant experience in customer service or a related field
- Proficiency in using customer relationship management (CRM) software
- Fluency in multiple
Technical Support Specialist
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Job summary and key responsibilities
Job summary:
We are seeking dedicated and reliable Support Staff to assist during the upcoming FIFA events.
Contract 3 months duration.
The team will be responsible for providing on-site support operations. Support Staff will play a critical role in ensuring smooth event operations by addressing technical issues, troubleshooting, and coordinating with the technical team for timely resolution.
In addition to providing direct technical support, team members will be actively involved in pre-event setup, testing, and deployment, as well as monitoring and reporting performance throughout the event.
Contribution will be essential in maintaining the accuracy and reliability of entry operations, improving the overall spectator and staff experience, and ensuring the successful delivery of event logistics.
Key responsibilities:
* Provide frontline support during the event.
* Troubleshoot and resolve basic technical issues on-site.
* Escalate unresolved technical problems to the lead or tech team.
* Monitor system performance to ensure uninterrupted operations.
* Assist with system usage as needed.
* Maintain proper reporting of issues and solutions provided during shifts.
* Support pre-event setup and testing of systems.
* Participate in pre-event training sessions to understand system functionalities.
* Distribute, collect, and track related system equipment before and after shifts.
* Ensure system equipment are fully charged, connected, and operational at all times.
* Provide guidance and reassurance to end-users when technical issues arise.
* Report recurring technical or operational issues for continuous improvement.
* Contribute to post-event debriefs by sharing observations and lessons learned.
Work interactions
Internal relationships:
Works closely with the Event Operations Team Lead and
Technical Support Team for guidance, escalations, and
coordination of system-related issues.
External relationships:
Interacts with event personnel to provide
assistance & management with operations
when technical issues occur.
Financial Responsibilities
No direct financial authority.
Accountable for the proper use, care, and return of materials assigned during shifts.
Work conditions
* Flexibility to be available at headquarters, in the field, or at official event sites.
* Event-based role with occasional site visits and training sessions if required before the start
of the event.
* Flexible working hours, including evenings, weekends, and holidays during event periods.
* Requires an active presence and may include physically demanding responsibilities
Qualifications, experience and skills
Education and certifications
minimum college education is required.
Minimum 5+ yrs Exp need
echnical certifications in service management/ITIL are an advantage.
dditional training and experience in customer service, event operations, or technology support is preferred.
Experience and skills
* Prior experience in event operations, IT/device support, or customer service is an advantage.
* Basic knowledge of troubleshooting systems.
* Ability to perform device setup, testing, and monitoring in high-demand environments.
* Strong communication and teamwork skills, with the ability to coordinate effectively under
pressure.
* Ability to remain calm, professional, and solution-focused during unexpected technical issues.
* Good reporting and documentation skills to log technical issues, resolutions, and handovers.
* Flexibility and adaptability to handle dynamic event conditions.
* Bilingual Arabic & English preferred.
Application Support Specialist
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Role: Application support engineer
Location: Doha, Qatar
JOB OBJECTIVE
- As a
Support and Maintenance Engineer
working with the project support team in Qatar, you will ensure efficient operation and maintenance of implemented Digital Identity & Trust Services solution to provide and sustain operational excellence.
ROLES & RESPONSIBILITIES
- Answer calls, provide appropriate solutions to customer issues within agreed timelines, and ensure their satisfactory closure.
- Ready to work on 24/7 Shifts.
- Assist customers in troubleshooting and solving incidents or escalating to the L3 team, if needed.
- Execute planned daily maintenance operations on the deployed solution to have the most uptime as per SLA.
- Ensure accurate historical incident data storage with quick access for problem solving.
- Log system details to assist in generation of weekly, monthly, and quarterly technical activity and KPI reports.
- Engage in software acceptance and integration before site deployment.
- Participate in product migration and deployment at customer sites.
- Stay up to date with industry best practices, emerging technologies, and security threats in a distributed environment.
- Train customers and other team members on the solution and technology whenever required.
WORK EXPERIENCE REQUIREMENTS
- Proven experience as an application support and maintenance engineer, with a minimum of 7 to 8 years of experience in a distributed environment.
- Extensive understanding of Windows and RedHat Linux.
- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues in a distributed environment.
- TECHNICAL EXPERIENCE
- Java and .NET integration level experience using Microsoft's latest technology stack (.net core, MVC, C#, web forms, APIs, etc)
- Webservice/REST API, SoapUI, JavaScript Framework, HTML/CSS.
- Microservices on Kubernetes, Docker, and Containers on both local and cloud platforms.
- Identity Access Management (SAML, OpenID, Oauth 2.0, etc.,)
- Webservices, Middleware (JBoss, Wildfly, Tomcat, etc.,)
- IIS, Apache Web Server, Active Directory, LDAP services
- CI/CD (Mercurial, Git, Maven, Jenkins) will be an added advantage.
- Working knowledge on Database (Oracle, MSSQL, MySQL, MongoDB) will be an added advantage.
QUALIFICATION, CERTIFICATION & EDUCATIONAL REQUIREMENTS
- You must have a bachelor's degree in computer science or equivalent.
- Certifications in Microsoft and Red Hat technology will be an added advantage.
- You must be fluent in English. Knowledge of Arabic will be an added advantage.
- Strong communication and interpersonal skills are necessary, with the ability to work effectively in a team environment and customer oriented.
DESIRABLE TECHNICAL SKILLS
- A good understanding of IAM Solution and HSM.
- Supporting and troubleshooting applications on the Android and iOS platforms
- VMware infrastructure.
- Storage and SAN
- Backup solution
IT Support Specialist
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We're looking for a motivated and customer-focused IT Support professional to join our team. This role involves providing technical help and support to end-users throughout the organization, ensuring smooth operation of all IT systems and hardware.
Job Type: Full-time
Pay: QAR2, QAR4,000.00 per month
Application Support Specialist
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Job Description
- Administer and maintain the Zoho One suite, including all 42+ applications, ensuring optimal performance and integration.
- Manage the print management server, handling configurations, user access, and troubleshooting print-related issues.
- Oversee the access control system, manage user access, schedules, and ensuring system security.
- Administer the digital signage system, creating and scheduling content for display across multiple branches.
- Manage the Microsoft 365 SharePoint environment, controlling user access and permissions for organizational documents.
- Administer NitroSign and Adobe Sign applications, managing electronic signatures and document workflows.
- Provide technical support for Microsoft Office applications, including troubleshooting and user assistance.
- Diagnose and resolve Wi-Fi and internet connectivity issues, ensuring network stability for all users.
- Manage LAN and WAN issues, maintaining network infrastructure across multiple locations.
- Provide L2/L3 technical support for software applications and infrastructure, resolving complex technical problems.
- Assist with the installation and configuration of desktop applications for user workstations.
- Manage IT support for clients in the coworking space, including network access, printing, and scanning.
- Perform webmaster duties for the parent company's server, managing cPanel accounts, DNS, domain names, and ensuring security and uptime.
- Manage and maintain WordPress websites, ensuring website functionality and security.
- Provide AV and presentation support for events and meetings, ensuring smooth operation of equipment.
- Administer the IP telephone system, managing phone configurations and troubleshooting issues.
- Manage IT operations across four branch locations, ensuring consistent support and network stability.
- Assist with annual IT budget preparation, comparing budgets, and managing contractor expenses.
- Lead IT infrastructure projects for new offices or expansions, overseeing contractor work and project completion.
Skills
- Highly skilled and versatile IT professional with expertise in application support, system administration, network maintenance, and software development.
- Proven ability to manage a wide range of software applications and hardware systems, while providing exceptional technical assistance to both internal and external stakeholders.
- Adept at handling complex IT projects, budgeting, and ensuring seamless IT operations across multiple locations.
- Knowledge in programming languages such as Python, PHP, JavaScript and MySQL, PostgreSQL databases to implement middleware solutions for integrations.
Education
Information Technology, Information Systems, Computer Science, Computer Engineering or related field
Job Details
Job Location
Doha, Qatar
Company Industry
Real Estate
Company Type
Employer (Private Sector)
Job Role
Information Technology
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Mid Career
Residence Location
Qatar
Gender
Male
Degree
Bachelor's degree
Business Support Specialist
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Job Summary
We are looking for a proactive and detail-oriented Business Support Specialist to join our growing team. This role is ideal for individuals who are passionate about building a career in administration and business operations.
The successful candidate will provide essential support across multiple functional areas — including finance, administration, procurement, and recruitment — ensuring smooth daily operations and contributing to organizational efficiency.
If you're a motivated professional with 1–2 years of experience or an enthusiastic recent graduate eager to learn and grow, we encourage you to apply
Key Responsibilities
- Assist in day-to-day administrative operations and office coordination.
- Support finance and accounting functions such as invoice tracking, expense reporting, and budget monitoring.
- Coordinate procurement activities, including vendor communication, quotation collection, and purchase order preparation.
- Provide support in recruitment processes — posting jobs, scheduling interviews, and maintaining candidate records.
- Manage documentation, filing systems, and data entry to ensure accurate record-keeping.
- Help prepare business correspondence, reports, and internal communication materials.
- Support HR and operational initiatives as needed to enhance organizational processes.
- Collaborate with various departments to ensure timely completion of administrative tasks and project deliverables.
Qualifications and Skills
- Bachelor's degree in Business Administration, Management, Finance, HR, or a related field.
- 1–2 years of experience in an administrative, operations, or business support role.
- Fresh graduates with strong organizational and communication skills are welcome to apply.
- Excellent communication and interpersonal skills.
- Fluency in Arabic and English (written and verbal) is preferred.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and basic business tools.
- A proactive, adaptable, and team-oriented mindset.
Why Join Us
- Opportunity to gain cross-functional experience in administration, HR, procurement, and finance.
- Supportive environment for learning and professional growth.
- Exposure to diverse projects and operational processes within a dynamic organization.
Job Types: Full-time, Internship, New grad
Manpower Support Specialist
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Job title
Manpower Support Specialist , Ground Services (Doha)
Ref #
LB
Location
Qatar - Doha
Job family
Cargo & Airport Operations
- Closing date: 23-Oct-2025
We are currently recruiting for Manpower Support Specialist within Ground Services (GS)in Doha.
The Manpower Support Specialist acts as a key liaison between the GS Management and the Talent Acquisition (TA) team, ensuring smooth coordination of recruitment activities and timely completion of administrative tasks. This role is critical in supporting the end-to-end hiring process by managing scheduling, documentation, and communication, enabling the TA team and Hiring Managers to focus on strategic decision-making.
Main Responsibilities:
- Act as the primary point of contact between business units and the TA team for recruitment updates and requirements.
- Ensure alignment of recruitment activities with business priorities and timelines.
- Identify opportunities to streamline administrative processes and improve efficiency in recruitment operations.
- Attend interviews to support the TA team & Hiring Managers where required based on Senior Manager Talent Acquisition confirmation.
- Provide support to GS Management post-interview to facilitate timely decision-making.
- Conduct grooming checks as per manual to ensure candidates are meeting the requirements.
- Collaborate closely with Talent Acquisition Partners to identify bottlenecks and implement solutions for faster hiring.
- Coordinate interview scheduling, candidate communication, and follow-ups to minimize delays.
- Coordinate in getting hiring decisions and interview slot challenges.
- Provide Talent Acquisition with support on raising SRF/RSRFs.
- Ensure that agreed SLAs on making TA decision are adhered to.
- Attend recruitment events to make hiring decisions on behalf of GS Management.
- Collaborate with Group TA team and ensure to source required people within the targeted timeframe in alignment with GS strategy & objectives, operational standards, regulatory requirements, and customer-centric culture to support business continuity, safety compliance and improve service standards.
- Work closely with Resource Planning team/Line Manager to anticipate the attrition, succession planning ahead to mitigate the operational risks.
- Analyze workforce trends, attrition rates, and business growth plans to develop accurate manpower plans.
- Prepare, maintain and share the annual manpower budget in coordination with Finance and GS Management.
- Maintain and share accurate and updated headcount reports, organizational charts, and manpower dashboards.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what's never been done before.
Qualifications- Bachelor's Degree or Equivalent with Minimum 7 years of job-related experience
- Strong background in HR Recruitment, Workforce Planning or similar fields.
- Excellent Analytical skills and able to produce large scale reports independently or in a team environment.
- Able to demonstrate positive stakeholder management skills and maintain professional relationships
- Strong organizational skills with the ability to deliver quality work products to a limited timeline.
Job Specific Skills:
- Excellent skills in Microsoft Office applications (Excel, PowerPoint) and data analytics tools (Power BI, Tableau)
- Cultural awareness and Command of English language
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.
So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
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Learning Support Specialist
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- Support in the implementation of Learning Support plan,strategies and actions in line with the University/College strategiesfor the development and enhancement of students' learningexperience and education.
- Prepare Learning Support program schedules and update them when necessary.
- Responsible to manage Learning Support social media accounts,and publicity and awareness Campaigns.
- Establish collaborative relationships with InformationTechnology Services Directorate and other academic departments.
- Supervise faculty/Graduate Assistants/Teaching Assistants.
- Monitor Learning Support Coordinators.
- Establish constructive relationships with students individuallyor in groups and interact with them to know their learning needs.
Analyze Learning Support Section statistics data and prepareperiodical reports.
Perform other tasks and duties that may be occasionally requiredin order to meet the requirements of the role and the aims of the University
Qualifications Bachelor's degree from a reputable university in relatedfield.
A certification in a relevant discipline from an accreditedinstitution is a plus.
ost-degree relevant (statistics/mathematics) experience inrelated field is preferred Required Documents
Non Academic:
Curriculum Vitae with cover letter.
Experience Certificates.
At least three references including contact numbers and email addresses.
Highest Academic Qualification.
Academic:
Current Curriculum Vitae with Cover letter.
Teaching,research, and service philosophy.
Three referees' contact information (physical and email addresses as well their telephones contact).
Copy of highest earned credential (transcript of highest degree if graduated from an institution where course work was completed. However, if no course work was completed,an copy of certificate letter from the registrar of your highest credential granting institution regarding your highest academic degree).
Any additional documentation that you feel is relevant to your application.
Benefits
Non Academic:
Competitive tax-free salary.
Housing allowance in accordance with HRM Law.
Annual air tickets for candidate and dependents according to QUHR policies.
Public health care and health insurance to candidate and family members according to QU HR policies.
Annual leave in accordance with HRM Law.
End-of-contract indemnity.
Academic:
A three-year renewable contract.
Salary is commensurate with experience.
Tax-free salary.
Furnished accommodation in accordance with QU HR policies.
Annual air tickets for faculty member and dependents in accordance with QU HR policies.
Educational allowance for candidate's children (eligible candidates only) in accordance with QU HR policies.
Private health care and health insurance in accordance with QU HR policies.
Annual leave in accordance with QU HR policies.
End-of-contract indemnity.
How To Apply New Applicant: You need to setup an account with QU Recruitment Online website ) and complete your personal profile. Once your profile is complete you may use it to apply for an open Position.
Application Support Specialist
Posted 7 days ago
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Job Description
An experienced and adaptable IT Support & Application Specialist with expertise in application support, system administration, network maintenance, and software development. Skilled in managing a broad range of software and hardware systems, providing technical support to internal and external users, and ensuring smooth IT operations across multiple branch locations.
Requirements
Proficient in administering complex systems such as Zoho One, Microsoft 365 SharePoint, print management, access control, digital signage, and IP telephony. Responsible for troubleshooting network issues, managing websites and servers, supporting AV equipment, and overseeing IT infrastructure projects. Experienced in budgeting, contractor management, and custom application development using Python, PHP, JavaScript, and database technologies to deliver integration and middleware solutions.
About the company
talent21 was founded in 2010 with a distinguishing vision intended to enable the achievement of the following objectives: - Creating value for our clients by placing their interests first. Assist our clients in acquiring leadership talent through: - Outstanding research capabilities and access to global talent pool. - Thorough assessment methodology. - In depth reference checking. - Critical contribution to successful completion of the search by facilitating the final negotiations. - Contribute to a potential candidates career development by always considering his/her personal interest when assessing his/her suitability for any given position. talent21 International is one of the leading executive search organizations in the world. Headquartered in India, we have representation in The Americas, Asia Pacific, Europe, Middle East and China. Our global presence allows us to service companies around the world - covering all the major industry sectors.
Senior Technical Support Specialist
Posted 21 days ago
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Job Description
Carrying out a range of specialized tasks that require in-depth and diverse knowledge of work principles, foundations, and regulations in the field of diagnosing, troubleshooting, and resolving technical malfunctions in computer systems and their peripherals.
Requirements
• Education: Bachelor’s Degree in Computer Science, Master's Degree in Computer Science • Years of Experience : 9-13 Years
About the company
The Civil Service and Government Development Bureau was established on October 19, 2021. The role of the Bureau is to strengthen the workforce capabilities and capacity, and promote transformation of the Government of Qatar.