269 Support Staff jobs in Qatar
Customer Support Specialist
Doha, Doha
ON&SYS
Posted 3 days ago
Job Viewed
Job Description
We are seeking a friendly, empathetic, and detail-oriented Customer Support Specialist to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries efficiently. Your goal is to ensure customer satisfaction and foster long-term relationships.
Job Type: Full-time
Pay: QAR3,000.00 - QAR3,500.00 per month
Education:
- Diploma (Preferred)
Experience:
- Customer Support: 2 years (Required)
Language:
- Arabic & English (Required)
Application Deadline: 28/08/2025
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0
Customer Support Specialist
Doha, Doha
ON&SYS
Posted 3 days ago
Job Viewed
Job Description
We are seeking a friendly, empathetic, and detail-oriented
Customer Support Specialist
to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries efficiently. Your goal is to ensure customer satisfaction and foster long-term relationships. Job Type: Full-time Pay: QAR3,000.00 - QAR3,500.00 per month Education: Diploma (Preferred) Experience: Customer Support: 2 years (Required) Language: Arabic & English (Required) Application Deadline: 28/08/2025
#J-18808-Ljbffr
Customer Support Specialist
to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries efficiently. Your goal is to ensure customer satisfaction and foster long-term relationships. Job Type: Full-time Pay: QAR3,000.00 - QAR3,500.00 per month Education: Diploma (Preferred) Experience: Customer Support: 2 years (Required) Language: Arabic & English (Required) Application Deadline: 28/08/2025
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This advertiser has chosen not to accept applicants from your region.
1
Public Relations & Customer Support Specialist
Doha, Doha
Calo Inc.
Posted 1 day ago
Job Viewed
Job Description
About Calo
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
Qualifications
mw9juV1t2L #J-18808-Ljbffr
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
- Develop and execute PR strategies to promote Calo’s brand image in Qatar
- Handle press releases, media relations, and event planning
- Proactively engage with customers through calls, meetings, and digital channels
- Maintain excellent communication in both Arabic and English across all interactions
- Monitor customer feedback and work with internal teams to address pain points
- Support business development efforts by building and nurturing relationships with key stakeholders
- Manage and facilitate governmental and business clearances as needed
- Act as the primary point of contact for local media and public inquiries
- Identify opportunities for partnerships, collaborations, and community engagement
- Handle escalated customer concerns with empathy and efficiency
- Keep up to date with industry trends and competitor activities to inform PR and CX strategies
Qualifications
- Qatari national with excellent communication skills in Arabic and English
- 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities
- Proven experience in managing client relationships and handling media communications
- Strong understanding of B2B engagement and customer experience
- Skilled in public relations, media management, and brand promotion
- Knowledge of handling business clearances in Qatar
- Ability to develop and implement customer engagement strategies
- charismatic, confident, and approachable. Comfortable being the face of the brand
- Professional, proactive, and adaptable in fast-paced environments
- Strong problem-solving skills with the ability to think on your feet
- Balanced approach to managing PR priorities alongside customer service needs
mw9juV1t2L #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Public Relations & Customer Support Specialist
Doha, Doha
Calo Inc.
Posted 1 day ago
Job Viewed
Job Description
About Calo
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
Develop and execute PR strategies to promote Calo’s brand image in Qatar Handle press releases, media relations, and event planning Proactively engage with customers through calls, meetings, and digital channels Maintain excellent communication in both Arabic and English across all interactions Monitor customer feedback and work with internal teams to address pain points Support business development efforts by building and nurturing relationships with key stakeholders Manage and facilitate governmental and business clearances as needed Act as the primary point of contact for local media and public inquiries Identify opportunities for partnerships, collaborations, and community engagement Handle escalated customer concerns with empathy and efficiency Keep up to date with industry trends and competitor activities to inform PR and CX strategies
Ideal candidate
Qualifications
Qatari national with excellent communication skills in Arabic and English 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities Proven experience in managing client relationships and handling media communications
Knowledge & Competency
Strong understanding of B2B engagement and customer experience Skilled in public relations, media management, and brand promotion Knowledge of handling business clearances in Qatar Ability to develop and implement customer engagement strategies
Personality
charismatic, confident, and approachable. Comfortable being the face of the brand Professional, proactive, and adaptable in fast-paced environments Strong problem-solving skills with the ability to think on your feet Balanced approach to managing PR priorities alongside customer service needs
Powered by JazzHR
mw9juV1t2L #J-18808-Ljbffr
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
Develop and execute PR strategies to promote Calo’s brand image in Qatar Handle press releases, media relations, and event planning Proactively engage with customers through calls, meetings, and digital channels Maintain excellent communication in both Arabic and English across all interactions Monitor customer feedback and work with internal teams to address pain points Support business development efforts by building and nurturing relationships with key stakeholders Manage and facilitate governmental and business clearances as needed Act as the primary point of contact for local media and public inquiries Identify opportunities for partnerships, collaborations, and community engagement Handle escalated customer concerns with empathy and efficiency Keep up to date with industry trends and competitor activities to inform PR and CX strategies
Ideal candidate
Qualifications
Qatari national with excellent communication skills in Arabic and English 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities Proven experience in managing client relationships and handling media communications
Knowledge & Competency
Strong understanding of B2B engagement and customer experience Skilled in public relations, media management, and brand promotion Knowledge of handling business clearances in Qatar Ability to develop and implement customer engagement strategies
Personality
charismatic, confident, and approachable. Comfortable being the face of the brand Professional, proactive, and adaptable in fast-paced environments Strong problem-solving skills with the ability to think on your feet Balanced approach to managing PR priorities alongside customer service needs
Powered by JazzHR
mw9juV1t2L #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
IT Support
Doha, Doha
Tanqeeb
Posted 5 days ago
Job Viewed
Job Description
The Helpdesk IT supports the IT Department by providing resolutions to employees' calls and queries in a timely manner. It undertakes the installation of new PCs, updates, and installs new systems as required.
Key Accountabilities
- Handle calls on the dedicated helpdesk contact number, understand the problem, log the calls, advise the user of the resolution time, and follow up with the engineer. Keep the user updated about the status and close the call once a resolution has been provided.
- Identify and resolve problems involving programs, machines, data, or system software.
- Support the integration of workstation peripheral hardware such as printers, modems, network cards, cables, etc., with vendor-supplied software.
- Install new PCs, tablets, configure smartphones for users, and install/configure specific software.
- Configure servers on demand by the line manager, including software installation, domain addition, and security policy application.
- Collaborate with colleagues in the ITC team to ensure continuity of service for all users.
- Address common inquiries or complaints from customers, management, or ITC team members according to policies and procedures.
Operating Environment, Framework, and Boundaries
- Operate within a structured environment reporting to the Senior Systems Specialist.
- Follow established policies, procedures, and ITC guidelines.
- Complete assignments or reports that are generally reviewed by a manager or supervisor.
- Work as part of the ITC team within a multinational, multicultural environment with high levels of positive interaction with clients and employees of diverse backgrounds.
- Work within objectives and internal policies to achieve goals and targets.
- Safeguard private and confidential information.
Working Relationships
- Maintain frequent communication with the Senior Systems Specialist and ITC department employees to discuss work objectives and follow up on deliverables.
- Coordinate with vendors and third-party support for calls and support as assigned by the Senior Systems Specialist.
Problem Solving / Complexity
- Perform duties according to defined standards, policies, and procedures, with flexibility in defining working methods.
- Resolve user issues independently by researching solutions online.
- Offer users alternative solutions until a permanent fix is found and approved by the second-level support and the Senior Systems Specialist.
Knowledge of Software
Helpdesk System:
- Dynamic CRM
- CRM software
- Testing Software
- Remote asset management software
In-Class Education Software:
- Schweser application software
- In-Class application software
- CMA Learning System Software
- Active Whiteboard
Presentation and Board Pack Software:
- Presentation software for iPads
- Smart meeting rooms software
Software Deployment:
- Deployment software
- Cloning software like Norton Ghost or similar
Court Room Management Software:
- Case management system - server and client
- Video recording and streaming for remote court hearings
- Conference management application for MICS
- Interpreting and audio recording systems
- RSS for recording audio and video
- Systems for CCTV management (MultiMax and iNex)
- HDX and HD video conferencing
Generic Software/Applications:
- Professional and Facility Commander Wnx for digital card printing
- Management systems like SharePoint
- RFID-based management systems
- Smart software
- Endpoint Protection
- Fax software for desktops and iPads
- Messaging software
- Enterprise Vault for email archiving
- Device management
- Barcode reader and scanner software
- Immigration software
- Scanning systems
Security Applications:
- IronPort Email Gateway management for spam filtering
This advertiser has chosen not to accept applicants from your region.
4
IT Support
Doha, Doha
Tanqeeb
Posted 5 days ago
Job Viewed
Job Description
The Helpdesk IT supports the IT Department by providing resolutions to employees' calls and queries in a timely manner. It undertakes the installation of new PCs, updates, and installs new systems as required.
Key Accountabilities
- Handle calls on the dedicated helpdesk contact number, understand the problem, log the calls, advise the user of the resolution time, and follow up with the engineer. Keep the user updated about the status and close the call once a resolution has been provided.
- Identify and resolve problems involving programs, machines, data, or system software.
- Support the integration of workstation peripheral hardware such as printers, modems, network cards, cables, etc., with vendor-supplied software.
- Install new PCs, tablets, configure smartphones for users, and install/configure specific software.
- Configure servers on demand by the line manager, including software installation, domain addition, and security policy application.
- Collaborate with colleagues in the ITC team to ensure continuity of service for all users.
- Address common inquiries or complaints from customers, management, or ITC team members according to policies and procedures.
Operating Environment, Framework, and Boundaries
- Operate within a structured environment reporting to the Senior Systems Specialist.
- Follow established policies, procedures, and ITC guidelines.
- Complete assignments or reports that are generally reviewed by a manager or supervisor.
- Work as part of the ITC team within a multinational, multicultural environment with high levels of positive interaction with clients and employees of diverse backgrounds.
- Work within objectives and internal policies to achieve goals and targets.
- Safeguard private and confidential information.
Working Relationships
- Maintain frequent communication with the Senior Systems Specialist and ITC department employees to discuss work objectives and follow up on deliverables.
- Coordinate with vendors and third-party support for calls and support as assigned by the Senior Systems Specialist.
Problem Solving / Complexity
- Perform duties according to defined standards, policies, and procedures, with flexibility in defining working methods.
- Resolve user issues independently by researching solutions online.
- Offer users alternative solutions until a permanent fix is found and approved by the second-level support and the Senior Systems Specialist.
Knowledge of Software
Helpdesk System:
- Dynamic CRM
- CRM software
- Testing Software
- Remote asset management software
In-Class Education Software:
- Schweser application software
- In-Class application software
- CMA Learning System Software
- Active Whiteboard
Presentation and Board Pack Software:
- Presentation software for iPads
- Smart meeting rooms software
Software Deployment:
- Deployment software
- Cloning software like Norton Ghost or similar
Court Room Management Software:
- Case management system – server and client
- Video recording and streaming for remote court hearings
- Conference management application for MICS
- Interpreting and audio recording systems
- RSS for recording audio and video
- Systems for CCTV management (MultiMax and iNex)
- HDX and HD video conferencing
Generic Software/Applications:
- Professional and Facility Commander Wnx for digital card printing
- Management systems like SharePoint
- RFID-based management systems
- Smart software
- Endpoint Protection
- Fax software for desktops and iPads
- Messaging software
- Enterprise Vault for email archiving
- Device management
- Barcode reader and scanner software
- Immigration software
- Scanning systems
Security Applications:
- IronPort Email Gateway management for spam filtering
This advertiser has chosen not to accept applicants from your region.
5
IT Support
Doha, Doha
Tanqeeb
Posted 5 days ago
Job Viewed
Job Description
The Helpdesk IT supports the IT Department by providing resolutions to employees' calls and queries in a timely manner. It undertakes the installation of new PCs, updates, and installs new systems as required. Key Accountabilities Handle calls on the dedicated helpdesk contact number, understand the problem, log the calls, advise the user of the resolution time, and follow up with the engineer. Keep the user updated about the status and close the call once a resolution has been provided. Identify and resolve problems involving programs, machines, data, or system software. Support the integration of workstation peripheral hardware such as printers, modems, network cards, cables, etc., with vendor-supplied software. Install new PCs, tablets, configure smartphones for users, and install/configure specific software. Configure servers on demand by the line manager, including software installation, domain addition, and security policy application. Collaborate with colleagues in the ITC team to ensure continuity of service for all users. Address common inquiries or complaints from customers, management, or ITC team members according to policies and procedures. Operating Environment, Framework, and Boundaries Operate within a structured environment reporting to the Senior Systems Specialist. Follow established policies, procedures, and ITC guidelines. Complete assignments or reports that are generally reviewed by a manager or supervisor. Work as part of the ITC team within a multinational, multicultural environment with high levels of positive interaction with clients and employees of diverse backgrounds. Work within objectives and internal policies to achieve goals and targets. Safeguard private and confidential information. Working Relationships Maintain frequent communication with the Senior Systems Specialist and ITC department employees to discuss work objectives and follow up on deliverables. Coordinate with vendors and third-party support for calls and support as assigned by the Senior Systems Specialist. Problem Solving / Complexity Perform duties according to defined standards, policies, and procedures, with flexibility in defining working methods. Resolve user issues independently by researching solutions online. Offer users alternative solutions until a permanent fix is found and approved by the second-level support and the Senior Systems Specialist. Knowledge of Software Helpdesk System: Dynamic CRM CRM software Testing Software Remote asset management software In-Class Education Software: Schweser application software In-Class application software CMA Learning System Software Active Whiteboard Presentation and Board Pack Software: Presentation software for iPads Smart meeting rooms software Software Deployment: Deployment software Cloning software like Norton Ghost or similar Court Room Management Software: Case management system – server and client Video recording and streaming for remote court hearings Conference management application for MICS Interpreting and audio recording systems RSS for recording audio and video Systems for CCTV management (MultiMax and iNex) HDX and HD video conferencing Generic Software/Applications: Professional and Facility Commander Wnx for digital card printing Management systems like SharePoint RFID-based management systems Smart software Endpoint Protection Fax software for desktops and iPads Messaging software Enterprise Vault for email archiving Device management Barcode reader and scanner software Immigration software Scanning systems Security Applications: IronPort Email Gateway management for spam filtering
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This advertiser has chosen not to accept applicants from your region.
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6
IT Support
Doha, Doha
TCT
Posted today
Job Viewed
Job Description
Roles & Responbilities
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. as well as upgrading hardware and systems.
- Maintaining databases and ensuring system security.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.
**Job Types**: Full-time, Part-time
Part-time hours: 60 per week
**Salary**: From QAR1.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. as well as upgrading hardware and systems.
- Maintaining databases and ensuring system security.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.
**Job Types**: Full-time, Part-time
Part-time hours: 60 per week
**Salary**: From QAR1.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
7
Network Support
Doha, Doha
Hot & Cold International Consulting
Posted today
Job Viewed
Job Description
**Network Support**
To support Aruba Network Switches and aruba access control.
Intermediate skill in Network support or Cisco network.
Should have knowledge and experience in network support and access control systems
Good in english communication - A Must
1 position. 8am to 8pm
3 position. 24 hours rotating shift 12 hours.
Salary : based on selection at Interview
Contract : 2 Months for FIFA
**Salary**: From QAR4,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
To support Aruba Network Switches and aruba access control.
Intermediate skill in Network support or Cisco network.
Should have knowledge and experience in network support and access control systems
Good in english communication - A Must
1 position. 8am to 8pm
3 position. 24 hours rotating shift 12 hours.
Salary : based on selection at Interview
Contract : 2 Months for FIFA
**Salary**: From QAR4,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
8
IT Support
Doha, Doha
Unique HR Expert
Posted today
Job Viewed
Job Description
Proven work experience as a IT technical support engineer.
- Knowledge of web services, API, and IP-based protocols.
- Experience with scripting languages such as Perl or Shell.
- Knowledge of computer hardware and networking systems.
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot complex hardware and software issues.
- Excellent written and verbal communication skills.
- Ability to think critically.
**Job Types**: Full-time, Permanent
**Salary**: QAR4,000.00 - QAR5,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
- Knowledge of web services, API, and IP-based protocols.
- Experience with scripting languages such as Perl or Shell.
- Knowledge of computer hardware and networking systems.
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot complex hardware and software issues.
- Excellent written and verbal communication skills.
- Ability to think critically.
**Job Types**: Full-time, Permanent
**Salary**: QAR4,000.00 - QAR5,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
9