205 Support Team jobs in Qatar
Technical Support Engineer
Doha, Doha
Arizoglobal
Posted 5 days ago
Job Viewed
Job Description
Experience: 3+ Years
Qualification: Any degree
Job Description:We are seeking a Software Developer with the following qualifications:
- 3 to 5 years of experience in software development.
- Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
- 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Strong English written and verbal communication skills.
- Willingness to work on shifts (24/7).
- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing, and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
- Excellent knowledge in practicing OOAD, architectural and design patterns.
- Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
- Familiarity with web technologies.
- Familiarity with version control tools like GIT/Github.
- Participation in and familiarity with Agile (Scrum) project methodology and practices.
Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.
Job Type: Contract To Hire
Job Category: Software Developer
Job Positions: 8
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Specialist
Premium Solutions
Posted 11 days ago
Job Viewed
Job Description
Salary Range: QAR 8,000 - 10,000
Hiring Preference: Local candidates only
Vacancies: 1
Industry: IT / Fintech
Experience Required: Expertise in Vending Machines, Kiosks, or similar systems.
Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.
Key Responsibilities:- Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
- Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
- Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
- Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
- Provide end-user support to customers and operators, including system diagnostics and operational guidance.
- Ensure secure configuration and compliance of vending machine systems with company standards.
- Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
- 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
- Prior experience in the GCC market.
- Strong troubleshooting and diagnostic skills for hardware and software issues.
- Familiarity with embedded systems, networks, and vending technologies.
- Excellent communication and customer support skills.
- Ability to work independently and meet technical challenges efficiently.
Send your updated CV to with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Specialist
Doha, Doha
Premium Solutions
Posted 3 days ago
Job Viewed
Job Description
Salary Range: QAR 8,000 - 10,000 Hiring Preference: Local candidates only Vacancies: 1 Industry: IT / Fintech Experience Required: Expertise in Vending Machines, Kiosks, or similar systems. Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction. Key Responsibilities:
Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:
Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:
Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:
Send your updated CV to
with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr
Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:
Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:
Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:
Send your updated CV to
with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Engineer
Doha, Doha
Arizoglobal
Posted 5 days ago
Job Viewed
Job Description
Experience:
3+ Years Qualification:
Any degree Job Description:
We are seeking a Software Developer with the following qualifications: 3 to 5 years of experience in software development. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET). 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations. Strong English written and verbal communication skills. Willingness to work on shifts (24/7). Designing and creating engineering specifications for software programs and applications. Coding, modifying, testing, and debugging programs according to design specifications. Working with quality assurance to develop software test plans. Collaborating with hardware engineers to assess and test hardware and software interaction. Implementing a specific development methodology. Documenting software specifications. Developing software prototypes. Experience in Java and C++. Experience in RDBMS and SQL; experience in Cassandra is an added advantage. Excellent knowledge in practicing OOAD, architectural and design patterns. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage. Familiarity with web technologies. Familiarity with version control tools like GIT/Github. Participation in and familiarity with Agile (Scrum) project methodology and practices. Education:
Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field. Job Type:
Contract To Hire Job Category:
Software Developer Job Positions:
8
#J-18808-Ljbffr
3+ Years Qualification:
Any degree Job Description:
We are seeking a Software Developer with the following qualifications: 3 to 5 years of experience in software development. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET). 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations. Strong English written and verbal communication skills. Willingness to work on shifts (24/7). Designing and creating engineering specifications for software programs and applications. Coding, modifying, testing, and debugging programs according to design specifications. Working with quality assurance to develop software test plans. Collaborating with hardware engineers to assess and test hardware and software interaction. Implementing a specific development methodology. Documenting software specifications. Developing software prototypes. Experience in Java and C++. Experience in RDBMS and SQL; experience in Cassandra is an added advantage. Excellent knowledge in practicing OOAD, architectural and design patterns. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage. Familiarity with web technologies. Familiarity with version control tools like GIT/Github. Participation in and familiarity with Agile (Scrum) project methodology and practices. Education:
Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field. Job Type:
Contract To Hire Job Category:
Software Developer Job Positions:
8
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Engineer
Doha, Doha
Mekdam Technical Services
Posted 19 days ago
Job Viewed
Job Description
Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software. Scope of Work Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks. Scope : 1. Layer 1 and layer 2 support for users and endpoints 2. Setup and maintain any required software on users computers or any peripherals. 3. Solving and troubleshooting Network issues. 4. Record any incident or service requests on Client ServiceDesk system. 5. Supporting our users to secure and save their data. 6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system. 7. Ensure that endpoints have the latest updates and security software installed on it. 8. Setup and troubleshoot IOT devices on Client Fleet. 9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour. 10. Managing file and print servers and applying users permissions. 11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps). 12. Ensure that all security measurements applied on all endpoints Experience and skills Good skills in troubleshooting and discover the root cause. Experience in different Operating systems for Mobile, computers, and terminals Ability to set up and install any kind of software. Ability to learn and educate Client users of any new application. Has a solid knowledge of endpoint security and how to act against any cyber security attack. Experience on IOT Devices and CCTV. Certificates Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent Technical Support Engineer • Doha, Qatar
#J-18808-Ljbffr
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Engineer
Doha, Doha
Al Jassim Group
Posted today
Job Viewed
Job Description
IT Support Job Summary
Al Jassim Group is seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.
IT Support Requirements and Qualifications
- Associate's or bachelor's degree in computer science or a related field.
- 2+ years of experience in a technical support role.
- Certifications are preferred, but not required.
IT Support
**Responsibilities**:
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company, including our restaurant (this may be in person or over the phone or site visit)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training junior staff
**Salary**: QAR2,500.00 - QAR5,000.00 per month
License/Certification:
- Qatar Driving License (required)
Al Jassim Group is seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.
IT Support Requirements and Qualifications
- Associate's or bachelor's degree in computer science or a related field.
- 2+ years of experience in a technical support role.
- Certifications are preferred, but not required.
IT Support
**Responsibilities**:
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company, including our restaurant (this may be in person or over the phone or site visit)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training junior staff
**Salary**: QAR2,500.00 - QAR5,000.00 per month
License/Certification:
- Qatar Driving License (required)
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Engineer
Doha, Doha
Nair System
Posted today
Job Viewed
Job Description
Nair Systems is currently looking for Technical Support Engineer for our Qatar operations with the following terms & conditions.
Skills & Experience:
- Minimum 6 years’ experience.
- Should have good communications and coordination skills.
- Experience in desktop and Application L1 support, (L2 support for windows platform)
- Good knowledge of Windows platform and Networking.
Joining time frame: 2 weeks (maximum 1 month)
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91
Skills & Experience:
- Minimum 6 years’ experience.
- Should have good communications and coordination skills.
- Experience in desktop and Application L1 support, (L2 support for windows platform)
- Good knowledge of Windows platform and Networking.
Joining time frame: 2 weeks (maximum 1 month)
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Support team Jobs in Qatar !
6
Technical Support Technician
Doha, Doha
Candidzone
Posted today
Job Viewed
Job Description
**Technical Support Technician : 2 positions**
8 Years of experience in infrastructure projects.
University degree or diploma from a recognised university in Engineering or equivalent
Excellent communication skills in English, written and spoken
Driver's License
**Arabic language skills**
Experience of working in Qatar or the Gulf region
For interested and qualified applicants, please send your CV at:
**Job Types**: Full-time, Permanent
8 Years of experience in infrastructure projects.
University degree or diploma from a recognised university in Engineering or equivalent
Excellent communication skills in English, written and spoken
Driver's License
**Arabic language skills**
Experience of working in Qatar or the Gulf region
For interested and qualified applicants, please send your CV at:
**Job Types**: Full-time, Permanent
This advertiser has chosen not to accept applicants from your region.
7
IT Technical Support (First Line Support)
Doha, Doha
Hot & Cold International Consulting
Posted today
Job Viewed
Job Description
**1-** **IT Technical Support (First Line Support)**
IT Technical Support will act a first line of support, also will play key role in monitoring the effectiveness of IT support
activities, and in assessing the need for additional IT support resources based on incident type, criticality, resolution
time, etc. the IT support personnel will provide immediate IT support services to end users through the Service Desk
Act as a single point of contact for all IT related issues at Business Innovation Park and other site as required.
to have a single source of IT issues (problems, incidents, ideas, queries, potential enhancements, etc.).
- Provide first line IT-helpdesk support to the organization employees at BIP by performing first level support duties on (but not
limited to)
- End user hardware (including computers, printers, scanners etc.)
- Application and Software support.
- PC/User administration and management.
- LAN/WAN basic troubleshooting.
- Implement hardware/software installations/upgrades and patch upgrades for end users.
- Supporting meeting and AV solutions.
direct to the appropriate support resource.
- Direct issues / calls to appropriate support contacts and provide 1st line support for rapid issue resolution where
possible to provide a rapid and effective service to end users.
- Coordinate arrangements for external technical support where problems cannot be resolved in house, based on
instructions from IT Operation Manager or IT Director.
- Prioritize and schedule problems. Escalate problem (when required) to the appropriately experienced technician
**Education and Certifications**
Undergraduate degree in, Computer science or equivalent
- IT support related professional certification CompTIA A+ or equivalent certification
- ITIL foundation certification preferred.
**Experience /Skills**
3-5 years IT support work experience.
- Good experience to provide technical support over the phone, professional
demeanor, previous customer service experience strongly desired.
- Strong oral/written communication skills in English, with excellent telephone manners.
- Strong troubleshooting skills and desire/ability to learn new technologies/skills.
- Experience coordinating efforts of a support team within a Helpdesk environment.
- Working knowledge of a range of diagnostic utilities, including
incoming transactions/telephone recording monitoring tools/utilities.
- Familiarity with the fundamental principles of ITIL/SLA.
- Exceptional interpersonal skills, with a focus on listening and questioning skills.
- Support for computer hardware and any authorized desktop software
- Responsible for monitoring, operating, managing, troubleshooting and restoring to
service any terminal service client, personal computers (PC) or notebooks that has
authorized access to the network
- Experience on escalate the issue/problem to proper tier 2 and 3 support team
members When the restoration is beyond the scope.
- Experience in developing a trends by monitoring and analysing incoming calls, problems
and support requests.
- Experience in performing post-resolution follow ups to help requests
- Reinforce SLAs to manage end-user expectations
**Salary**: QAR2,000.00 - QAR3,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
IT Technical Support will act a first line of support, also will play key role in monitoring the effectiveness of IT support
activities, and in assessing the need for additional IT support resources based on incident type, criticality, resolution
time, etc. the IT support personnel will provide immediate IT support services to end users through the Service Desk
Act as a single point of contact for all IT related issues at Business Innovation Park and other site as required.
to have a single source of IT issues (problems, incidents, ideas, queries, potential enhancements, etc.).
- Provide first line IT-helpdesk support to the organization employees at BIP by performing first level support duties on (but not
limited to)
- End user hardware (including computers, printers, scanners etc.)
- Application and Software support.
- PC/User administration and management.
- LAN/WAN basic troubleshooting.
- Implement hardware/software installations/upgrades and patch upgrades for end users.
- Supporting meeting and AV solutions.
direct to the appropriate support resource.
- Direct issues / calls to appropriate support contacts and provide 1st line support for rapid issue resolution where
possible to provide a rapid and effective service to end users.
- Coordinate arrangements for external technical support where problems cannot be resolved in house, based on
instructions from IT Operation Manager or IT Director.
- Prioritize and schedule problems. Escalate problem (when required) to the appropriately experienced technician
**Education and Certifications**
Undergraduate degree in, Computer science or equivalent
- IT support related professional certification CompTIA A+ or equivalent certification
- ITIL foundation certification preferred.
**Experience /Skills**
3-5 years IT support work experience.
- Good experience to provide technical support over the phone, professional
demeanor, previous customer service experience strongly desired.
- Strong oral/written communication skills in English, with excellent telephone manners.
- Strong troubleshooting skills and desire/ability to learn new technologies/skills.
- Experience coordinating efforts of a support team within a Helpdesk environment.
- Working knowledge of a range of diagnostic utilities, including
incoming transactions/telephone recording monitoring tools/utilities.
- Familiarity with the fundamental principles of ITIL/SLA.
- Exceptional interpersonal skills, with a focus on listening and questioning skills.
- Support for computer hardware and any authorized desktop software
- Responsible for monitoring, operating, managing, troubleshooting and restoring to
service any terminal service client, personal computers (PC) or notebooks that has
authorized access to the network
- Experience on escalate the issue/problem to proper tier 2 and 3 support team
members When the restoration is beyond the scope.
- Experience in developing a trends by monitoring and analysing incoming calls, problems
and support requests.
- Experience in performing post-resolution follow ups to help requests
- Reinforce SLAs to manage end-user expectations
**Salary**: QAR2,000.00 - QAR3,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
8
IT Technical Support Officer
Doha, Doha
People Dynamics
Posted 11 days ago
Job Viewed
Job Description
The job of an IT Recruiter is to identify, screen, and qualify candidates for IT positions. The recruiter also reviews and presents resumes to hiring managers.
Responsibilities:- Reviews the job descriptions to better understand the needs of the hiring manager and asks questions that will help identify the right candidate(s).
- Understands the technology, technical roles, and technical skills required by the role.
- Sources and identifies candidates for the role.
- Screens and assesses the competence of candidates against a technical job description.
- Interviews and meets candidates in person, via telephone, or video conference to assess their qualifications.
- Follows up and keeps candidates updated on the status of their applications.
- Presents candidate profiles to the hiring manager.
- Minimum of 5 years experience in technical or IT recruitment.
- Relevant education; degree holder preferred.
- GCC experience is an added advantage.
- Good written and verbal communication skills.
- Must be good at dealing with people, exhibiting self-confidence and maturity in various situations.
- Technology knowledge – ability to understand technology and keep abreast of technology trends.
People Dynamics is an Integrated Human Resources Solutions Provider committed to delivering the best HR solutions and practices to our clients. We ensure long-term sustainability of our solutions by being closely engaged with our clients during and post-implementation. We have partnered with prominent HR practitioners who provide us with superior international resources and capabilities, and our shared code of conduct and commitment to excellence ensures consistent standards of performance and ethics.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
9