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52 System Engineer jobs in Qatar

System Engineer

Doha, Doha Bounty Hunter World

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Job Description

Overview

mselect is looking to hire a System Engineer for an oil and gas operator in Doha, Qatar. Candidates must have a minimum of 7-10 years of progressive technical experience in ELV Systems, related standards, and protocols. Fluency in English is a must.

Job Purpose

The CCTV security system engineer's primary role is to direct, supervise, and monitor the CCTV maintenance support contractor's day-to-day maintenance activities (both preventive and corrective) in HQ in Doha. Also, to coordinate with various stakeholders from FM and ICT teams (as a single point of contact) for the permits and access approvals.

Key Responsibilities
  • The incumbent logistically and technically coordinates and works with ICT divisions/units, corporate project managers, and other departments and external entities (as deemed necessary) to deliver services and meet the CCTV Incident SLA of 7 days for 24x7 availability of CCTV field cameras, in addition to an integral role in the operation, management, administration and support of existing and future CCTV cameras in HQ
  • To ensure that all CCTV Incident SDS are attended, coordinated with the CCTV maintenance support contractor teams, and closed within the 7 days SLA
  • To supervise, monitor, and manage the CCTV contractor teams and their day-to-day maintenance activities
  • To coordinate, assist, support, and arrange the necessary permits and access approvals from relevant stakeholders (FM department) to carry out the day-to-day maintenance activities of CCTV cameras in HQ, Doha
  • To review/update the CCTV as-built documentation and asset list to maintain the current as-built status regularly
  • Coordinate, and liaise with ICT teams (CCTV Server/Application and Network Security teams) to resolve issues/faults related to application and network infrastructure
  • To support various pre-planned and reactive maintenance tasks (preventive and corrective) encompassing CCTV security systems in HQ facility
  • Coordinate, and liaise with Telecom stores for issuance of CCTV cameras and accessories spares for deployment at the site as per the established process
  • To prepare, and process all documentation and records including mandated administrative works related to CCTV camera maintenance support in the HQ
  • To review and provide technical feedback on assigned technical documentation related to CCTV security system by assessment and alignment of defined project plan, specification, or statement of work with division vision and support plans for replacement of old/obsoleted CCTV cameras to ensure and maintain current compatible supported camera models in HQ
  • To review, approve and process the CCTV preventive maintenance reports, fault reports, and associated Release Order and Service entry sheets
  • Ensure that the CCTV maintenance support contractor teams work in accordance with Safety and Security policies
  • As a discipline engineer responsible for the provision of the required quality technical services
  • Carry out concept definition and engineering studies, design scope and preparation of engineering documents as per approved standards/procedures
  • Plan and coordinate activities of a team of engineers and technicians for providing technical services for operating and maintaining CCTV services 24x7, including review of execution strategies and complying with the operational process/procedures
Requirements
  • A minimum of a bachelor’s degree in IT/Telecommunication Engineering, Computer Engineering, Electrical/Electronic Engineering, or an equivalent discipline field
  • 7-10 years of progressive combined technical experience in ELV Systems, related standards, and protocols with a minimum of 4 to 7+ years of professional hands-on experience in the design, operation, and support of ELV systems and relevant experience in large buildings, infrastructure, and civil projects in ICT and ELV
  • Experience and knowledge of International Standards, Specifications, Testing and commissioning of ELV systems and coordination with other engineering disciplines
  • Preferably technical training certifications in one or more areas of the following technologies: CCTV, ACS, BMS, DIDS, AV/VC systems, ANPR, RBS, RFID, QMS, VMS, PGS, PMS, etc
  • Experience in review and approval of Contractor submittals, shop drawings and method statements to ensure high quality of Works in compliance with design drawings and specifications
  • Effective communication and team building skills including presentation, report writing and management of meetings
  • Experienced in resolving technical challenges related to relevant Engineering work and adjacent discipline issues
  • Knowledge of IP systems/Networking is preferable
  • Ability to prioritize and conclude multiple tasks in a timely manner to meet scheduled deadlines alongside unscheduled urgent activities
  • Ability to coordinate with and promote teamwork amongst stakeholders, co-workers and external organizations
  • Excellent writing skills with the ability to write technical blueprints, high- and low-level design documents, standards, processes, procedures, manuals, feasibility studies, and tendering proposals
  • Advanced Project management skills including setting up objectives, compiling reports, identifying priorities, and selecting the right team members
  • Analytical and methodical thought process skills for the goal of analysing complex technical issues, making sound engineering decisions and executing effective actions
  • Technical knowledge of telecommunication infrastructure core technologies and designs, experience with telecommunication infrastructure hardware installations and configurations, knowledge of IP convergence systems and services, PTT-grade telecommunication systems, services implementation and services, emerging infrastructure services, and general industrial-grade telecommunication technologies and systems
  • Good understanding of service providers’ technologies and integration of telecommunication products and services
  • Strong personal computer office applications, verbal, and communication skills

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

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Systems Engineer

QAR90000 - QAR120000 Y Qatar Airways

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Job Description

Job title

Systems Engineer - Retail E-Commerce & Digital

Ref #

Location

Qatar - Doha

Job family

Corporate & Commercial

  • Closing date: 01-Oct-2025

About Role

Contribute to Design, development of Digital and E-Commerce solutions using approved technical stack. Activities involve designing new features, development/ customization / enhancement of components, maintaining code base, root cause analysis and bug fixing. Also plays a key role in design of critical components, problem solving, estimation of development effort, and preparing project plans.

Key Responsibilities

Essential

  • Design and develop business solutions.
  • Prepare technical architecture and detailed technical design artefacts.
  • Strong proficiency in , , and
  • Solid understanding of RESTful API design and integration.
  • Experience with SQL, PostgreSQL, and NoSQL databases.
  • Familiarity with Docker, Kubernetes, and cloud services (AWS, Azure, GCP).
  • Build integrations with upstream and downstream systems using API's.
  • Troubleshooting and identifying the root cause and fixing.
  • Managing CI/CD pipeline for efficient code releases.
  • Designing and developing new reports as per the requirements.
  • Contribute and adhere to best practices.
  • Contribute towards preparation of project plans and estimates

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible.

Qualifications

Knowledge Skills & Experience

  • Minimum 5+ years of experience in developing Retail E-Commerce and Digital Solutions.
  • Proven experience in technical frameworks.
  • Proficient in Git and collaborative development workflows.
  • Experience in preparing technical artefacts.
  • Must have good analytical skills combined with strong problem-solving skills and attention to detail.
  • Excellent verbal and written communication skills and must be a team player.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

How to Apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

This advertiser has chosen not to accept applicants from your region.

Systems Engineer

QAR48000 - QAR144000 Y Capital Security Systems

Posted today

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Job Description

Required SystemEngineer with 3+ yrs experience in Lenel Access Control, CCTV (Pelco, Hikvision, Dahua & Avigilon), Software Integration, Windows Services, Active Directory, MSSQL & able to write SQL Scripts.

Experience in LenelS2 and Pelco will be an added advantage. Benefits include Basic Salary, Housing Allowance, Car Allowance, 30-day Annual Leave with Return Ticket, and Medical Insurance.

Job Types: Full-time, Permanent

Pay: QAR8, QAR12,000.00 per month

Ability to commute/relocate:

  • Doha: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Lenel: 3 years (Preferred)
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systems engineer

QAR120000 - QAR240000 Y QatarEnergy

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Job Description

Primary Purpose of the Job:

Systems Engineer will be responsible for the strategic on-going planning, design, and enhancement of QATARENERGY's infrastructure services like Identity, Messaging in on-prem and O365 / Azure environment. The focus will be on providing a robust, highly available & responsive, secure, and scalable environment while minimizing the Total Cost of Ownership (TCO) and maximizing Return on Investment (ROI) by deploying state-of-the-art technologies, best practices, policies, processes, and procedures.

As subject matter experts provide technical consultancy to ICT management and staff while providing 2nd & 3rd level support for engineers and technicians during and after office hours.

Required Experience and Skills:

  • Minimum 7 years of progressive experience in a directly related field, including at least 5 years of technical experience in Identity and Access Management and messaging services
  • Strong architectural skills and expertise within the data center infrastructure environment including capacity planning, performance analysis, and systems management integration.
  • Strong experience in Microsoft Active Directory and Entra ID (Azure AD)
  • Strong experience with cloud-native architectures, Office 365 services such as Exchange Online, Teams, SharePoint Online, OneDrive and Microsoft Defender.
  • Strong experience with Azure AD Identity protection, password protection, conditional access, PIM, Azure MFA, Intune MDM, SSO, SAML, ADFS.
  • Extensive knowledge in messaging services such as Exchange on-prem and Exchange online with hands-on experience on Transport rules, Anti-phishing, Anti-spam, Anti-malware, Safe Attachment & Links and SPF, DKIM & DMARC
  • Extensive experience in messaging services like SMS and eFax applications, with a strong understanding of configuration, integration, and troubleshooting.
  • In-depth knowledge of Citrix services, covering deployment, administration, and performance optimization in enterprise environments.
  • Troubleshooting skills with Active Directory Infrastructure, Azure AD, Group Policies, PowerShell, Windows Server OS.
  • Strong expertise in Active Directory auditing and management tools, with the ability to monitor, analyze, and maintain secure and efficient directory services.
  • Ability to understand business requirements and then propose IT solutions to meet business objectives
  • Desirable knowledge of industry security practices around file system, server hardening and vulnerabilities
  • Familiar with networking technologies and security protocols.
  • Working knowledge of cloud networking, security, automation tools
  • Familiar with Project Management and Change Management processes
  • Basic knowledge of security and control frameworks, such as ISO27001/2, COBIT, and ITIL, as well as regulations such as Sarbanes Oxley and PCI-DSS

Educational Qualifications:

  • Bachelor's degree in computer science, or Management Information Systems or a related Engineering field
  • Relevant Industry leading Certifications
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sr. systems engineer

QAR40000 - QAR120000 Y QatarEnergy

Posted today

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Job Description

Primary Purpose Of The Job
Contribute to maximising Idd El-Shargi field economic recovery from various offshore reservoirs through production monitoring, well surveillance and optimization activities.

Experience
Required Experience and Skills
At least 5 years' proven experience in creating and deploying systems and applications for use by operations teams in roles including production operations, performance management, field operations engineering and field operations management system.

Skills

  • Self-Starter - ability to work with a minimum of supervision, produce robust proposals and operate to imposed deadlines.
  • Effective technical presentation, communication and writing skills.
  • Practiced in the use of SCADA / OSI-PI, Production Data Management Systems (e.g. Avocet), OFM and Digital Oilfield tools: PROSPER, GAP and IVM/IFM.
  • Deep understanding of IT systems and applications architecture.
  • Good interpersonal and organizational skills, as well as an advanced level of computer literacy and be proficient in Microsoft Office applications.
  • Excellent communication and presentation skills in both written and verbal English.
  • Proven skills in introducing improvements to processes and ways of working.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, recommend best options and implement approved solution in support of goals.

Educational Qualifications
Bachelor of Science in any Engineering field or equivalent or higher equivalent degree in (business) information systems, computer science, or related field.

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sr. systems engineer

QAR90000 - QAR120000 Y QatarEnergy

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Job Description

Primary Purpose of the Job:

Accountable to designs, validate, develops, and implements state-of-the-art telecommunications technology architectures and solutions for optimal availability, resiliency, and scalability of telecommunication infrastructure to integrate and deliver telecommunication applications and services across the corporation. The incumbent logistically and technically coordinates and works with ICT divisions/units, corporate project managers, and external entities to deliver services and meet projected milestones in addition to an integral role in operation, management and support of related systems.

Required Experience and Skills:

  • 10+ years of progressive combined technical experience in Telecommunication Systems, related standards, and protocols with a minimum of 7+ years professional hands-on experience in design, operation and support of complex telecommunication systems preferably related to the Oil and Gas industry and standards.
  • Expert level of technical hands-on experience in implementation and operation of systems related to following technologies: SDH/PDH, DWDM, Microwave, Fiber Optics cables monitoring, CCTV, PAGA, ACS, Radios and NMS (Network Management System).
  • Excellent up-to-date knowledge of SDH/PDH, DWDM, Microwave, Fiber Optics cables monitoring and NMS, solutions and related services.
  • Technical knowledge in IP Telephony services, TCP/IP suite, SCADA and industrial telecommunications systems.
  • Strong Project management skills and ability to plan, execute, track and report progress for multiple projects.
  • Experience with telecommunication infrastructure hardware installation, configuration, knowledge of IP convergence systems and services, service provider telecommunication systems, Microwave implementation and services, emerging infrastructure services, and general industrial-grade telecommunication technologies and systems.
  • Ability to collect, analyze and report relevant detailed telecommunication equipment technical logs, and data in reference to reported incidents.
  • Provide technical conclusions, and suitable recommendations towards resolution of reported incidents based on analyzed technical data in a timely manner.
  • Apply assigned technical recommendations and procedures as preventive or corrective measures related to sustained fault-free operation and updating telecommunication systems.
  • Excellent writing skills with the ability to write technical blueprints, high- and low-level design documents, standards, processes, procedures, manuals, feasibility studies, and tendering proposals.
  • Analytical and methodical thought process skills for the goal of analyzing complex technical issues, making sound engineering decisions and executing effective actions.
  • Technical knowledge of telecommunication infrastructure core technologies and designs, experience with telecommunication infrastructure hardware installations and configurations, knowledge of IP convergence systems and services, PTT-grade telecommunication systems, services implementation and services, emerging infrastructure services, and general industrial-grade telecommunication technologies and systems.
  • Good understanding of service providers' technologies and integration of telecommunication products and services.
  • Strong personal computer office applications, verbal and communications skills.

Educational Qualifications:

A minimum of a Bachelor degree in Network Engineering, Computer Engineering, Electrical / Electronics Engineering, or an equivalent Engineering field.

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sr. systems engineer

QAR120000 - QAR250000 Y QatarEnergy

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Job Description

Primary Purpose Of The Job
Design and build efficient and innovative software solutions and interfaces that integrate with QatarEnergy Trading's existing IT architecture to enable business growth and risk control through automation.

  • Work with traders, risk & finance managers, system architects, business analysts, project managers and other ICT departments to develop efficient and scalable systems, applications, interfaces and tools from scratch, and enable QatarEnergy Trading business growth through high level of automation and process optimization.
  • Build and maintain software solutions that fully integrate with the existing third party and in-house platforms in accordance with QET's overall IT architecture design.
  • Provide timely technical support to in-house trading solutions to ensure business continuity.
  • Establish DevOps framework and tools for the Trading Solutions team as the foundation for futures growth and long-term success.
  • Lead external IT consultants and developers, provide technical requirements and test cases, manage the development timeline, and perform quality control to ensure the delivery of IT solutions that meet the business requirements.
  • Stay updated with the latest technology and tools, find innovative solutions, conduct POCs, document and share knowledge & practices to help QatarEnergy Trading gain a sustainable and competitive advantage in the market.
  • Apply security measures by following security procedures and standards to ensure secure environment, manage and address Trading systems vulnerabilities and threats, adhere to established standards, processes, procedures, and policies throughout the software development life cycle.

Required Experience And Skills

  • Minimum 8 years of experience designing, developing and implementing multitier software solutions using C#, Angular JS, .Net within a commodity trading, banking or hedge fund environment.
  • Minimum 3 years of experience developing, deploying, and maintaining systems on Azure, with expertise in Azure services (Azure Active Directory, Azure Functions, Azure Service Bus, Azure App Services, Azure Storage, Azure SQL, Azure Cosmos DB, etc) and the implementation practices.
  • Experience on backend API development using C#. In-depth knowledge of RESTful and GraphQL web services is required.
  • Experience on frontend SPA development using Angular.
  • Hands on experience with CI/CD tooling including platforms such as Azure DevOps, Github.
  • Experience using infrastructure-as-code tools such as Bicep or Terraform.
  • Extensive experience in writing efficient SQL, and relevant experience with database design.
  • Ability to perform full SDLC activities using Agile methods, including requirement definition, prototyping, proof of concept, design, implementation, testing and maintenance.
  • Understanding of micro-services architecture.
  • Understanding of microfrontend is preferred.
  • Good understanding of straight-through-processing (STP) requirements and FIX protocol is preferred.
  • Knowledge and experience in the implementation, maintenance of cloud solutions using Azure DevOps and other cloud technologies (e.g. Microsoft Azure Data Factory, Data Bricks) and building reporting capabilities is preferred.
  • Experience working with any CTRM/ETRM system is preferred.
  • Proficiency in Python is a plus.
  • Excellent written and verbal communications skills.
  • Self-reliance and self-sufficiency; willingness to help build a business from the ground upwards in a phased manner but with quick short-term solutions essential for success.
  • Strong delivery focus is critical.

Educational Qualifications
Bachelor's degree in computer science, engineering or related field.

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CCTV Systems Engineer

QAR40000 - QAR120000 Y Al Harib Security Systems

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Job Description

  • Install, configure, and test IP CCTV systems as per MOI standards and client requirements.
  • Perform system integration with NVRs, VMS, storage, and networking equipment.
  • Ensure compliance with MOI SSD requirements during design and implementation.
  • Conduct troubleshooting, fault diagnosis, and preventive maintenance for CCTV systems.
  • Coordinate with MOI inspectors during system approval and certification processes.
  • Provide training and technical support to end users.
  • Ensure system security, reliability, and performance through proper configuration.
  • Work closely with project managers, IT, and security teams for successful deployment.

Job Types: Full-time, Permanent

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TS Systems Engineer

QAR120000 - QAR240000 Y Qatar Airways

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Job Description

Job title

TS Systems Engineer - IT OCC

Ref #

Location

Qatar - Doha

Job family

Corporate & Commercial

  • Closing date: 23-Oct-2025

About Role

In this role you will be part of 24x7 QR IT OCC team. You will be monitoring large computer networks, servers and applications for problems from a central location. Strong analytical thinkers who enjoy solving problems, successful OCC Engineers thrive in a high-pressure environment with shifting priorities. OCC Engineers are able to assess a situation and determine tactical steps forward, and can lead a team in implementing a strategic plan. In addition to these general skills and personality traits, employers are seeking OCC Engineer candidates with the following skills.

Responsibilities

  • You should be a strong analytical thinker who enjoy solving problems, successful OCC system engineer thrive in a high-pressure environment with shifting priorities.
  • Experience in monitoring, supporting and deploying (whenever required) network & server infrastructures.
  • Strong ability to diagnose server or network alerts, events or issues.
  • Understanding of common information architecture frameworks.
  • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision.
  • Good oral and written communication skills, and ability to address conflict with others constructively.
  • Experience with Disaster Recovery plans, Backup restoration tests and related technologies.
  • Basic Knowledge of Microsoft Azure and Google cloud Platform for monitoring, incident coordination and service health tracking.
  • Must be flexible to work in schedule (24 x 7) shifts.
  • Server hardware experience with HP, Lenovo is an added advantage.
  • Experience working in a large distribution environment.
  • Proactively ensure the highest levels of systems and infrastructure availability

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible

Qualifications

Knowledge Skills & Experience

  • You must hold a Bachelor's Degree in Computer Sciences or equivalent qualification with minimum 4-5 years of relevant experience in technical support, preferably in an IT services industry.
  • We are looking for someone with good communication, problem solving skills and who can be flexible enough to work on shifts.
  • Having an IT industry certifications such as CCNA, MCSE , MS Azure fundamentals & ITIL V3 Certification (Foundation course) & will be an added advantage.
  • Usage knowledge of Microfocus Service manager & Microfocus Monitoring Suite is an added value.
  • To be successful in this role you must have customer facing experience with good English written and verbal skills.
  • You must handle multiple tasks at one time and work successfully as part of a team, while being under pressure. You must work varied hours / days based on business needs with process-oriented approach to address issues in hand.
  • Hands on experience in managing windows or linux operating system servers would be an added advantage.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

How to Apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

This advertiser has chosen not to accept applicants from your region.

Senior Systems Engineer

QAR90000 - QAR120000 Y Management Solutions International (MSI)

Posted today

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Job Description

Location

Doha, Qatar

Experience

Job Type

Recruitment

Job Description

Infrastructure Management:

  • Manage and administer Active Directory, Windows Servers, Storage, Networking, VxRail, Virtualization, NSX, Storage, backup, Windows DHCP and Azure Cloud-based services.
  • Administer and support hyper-converged infrastructure (HCI), especially Dell VxRail and VMware vSphere/ESXi environments.
  • Manage Azure cloud-based infrastructure and services, ensuring seamless integration with on-premises systems.
  • Oversee the hybrid cloud environment including Azure services: virtual networks, storage, compute, and identity management (Entra ID).
  • Plan and execute system upgrades, capacity planning, and hardware lifecycle management.
  • Proficient in handling end-to-end infrastructure projects, including RFP creation, vendor evaluations, migrations, and comprehensive documentation of technical designs and procedures. Adept at identifying and resolving system issues, ensuring stability and operational efficiency.
  • Collaborates effectively with cross-functional teams, including network, security, and application stakeholders. Previous experience in the sports industry and supporting large-scale, time-sensitive events is a strong advantage, demonstrating the ability to deliver under pressure in dynamic environments
  • Provide advanced technical support for escalated issues, troubleshooting complex problems, and resolving system-related incidents.
  • Collaborate with other IT teams and vendors to resolve issues promptly.
  • Monitor and maintain system health, performance, and security.
  • Manage CCTV and surveillance server infrastructure, ensuring reliable video storage, access, and availability.
  • Plan and execute server patching and updates to ensure systems are up-to-date and secure.
  • Cordinate patch management schedules and maintenance activities.

Incident Managent:

  • Investigate and diagnose the incident by understanding the chronological order of events.
  • Confirm the full impact of the incident, including the number and range of users affected.
  • Identify any events that could have triggered the incident.
  • Look for knowledge searches looking from previous Incident/Problem Records and/or Known Error Databases or manufacturers'/suppliers' Error Logs or Knowledge Databases
  • Follow up with the relevant stakeholders till the incident resolution has been achieved.
  • Test and apply the resolution.
  • Provide L2&3 support for escalated infrastructure issues and collaborate with service providers and vendors to resolve persistent problems.

Problem Management:

  • Analyze an incident to detect an underlying problem exists or is likely to exist.
  • Categorize and prioritize the problem based on the frequency, severity, and impact of incident.
  • Investigate and diagnose the root cause of the problem.
  • Test and apply the temporary workarounds.
  • Prepare the RCA for the high priority incidents.
  • Lead root cause analysis and resolution of critical incidents impacting stadium and venue operations.
  • Develop and maintain infrastructure runbooks and troubleshooting guides.

8+ years experience in infrastructure/system engineering roles with a focus on hybrid environments (on-prem + cloud).

Hands-on experience managing:

Windows Server & Active Directory environments

Office 365/Exchange online

SSL Certificate services/Licenses Management

Linux (RHEL/CentOS/Ubuntu), VMware (vSphere, vCenter), Hyper-converged Infrastructure (preferably Dell VxRail), Enterprise Storage Solutions (vSAN/NAS, e.g., Dell EMC) Azure IaaS, PaaS, and hybrid services (Azure Arc, Azure Backup, Azure Monitor).

Strong understanding of ITIL framework and experience working in incident, problem, and change-controlled environments.

Education:

Bachelor of Engineering

Or Bachelor of Information Technology

Or Bachelor of Computer Science

Certifications:

Azure Administrator Associate, Google Associate Cloud Engineer Or Microsoft Certified: Azure Administrator Associate, Linux+, or equivalent systems engineering certifications.

This advertiser has chosen not to accept applicants from your region.

TS Systems Engineer

QAR40000 - QAR80000 Y Qatar Airways

Posted today

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Job Description

Job title

TS Systems Engineer (IT Change Management)

Ref #

Location

Qatar - Doha

Job family

Corporate & Commercial

  • Closing date: 20-Oct-2025

*About The Role: *
In this role you will be part of IT Service Management team by supporting Change Controller. The Change Controller is responsible for managing the activities of the change management process for Qatar Airways IT. This role is responsible for all of the administrative functions associated with the Change Management program. These duties include maintaining the CAB (Change Advisory Board) meeting schedule as well as preparing the agenda; publishing important reports required for IT management, and publishing the CAB (Change Advisory Board) meeting minutes; updating the policies and procedures guide as required by IT Management; and assisting with the publishing of any change management reports required to support business management and the CAB. Below are few key responsibilities of Change Controller.

*Key Responsibilities: *

  • Apply a structured methodology and lead change management activities - Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
  • Support communication efforts - Support the design, development, delivery and management of communications.
  • Assess the change impact - Conduct impact analyses, assess change readiness and identify key stakeholders.
  • Support training efforts - Provide input, document requirements and support the design and delivery of training programs.

Additional Responsibilities Include:

  • Complete change management assessments
  • Identify, analyze and prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Consult and coach project teams
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Support and engage senior leaders
  • Coach managers and supervisors
  • Support organizational design and definition of roles and responsibilities
  • Coordinate efforts with other specialists
  • Integrate change management activities into project plan
  • Evaluate and ensure user readiness
  • Manage stakeholders
  • Track and report issues
  • Define and measure success metrics and monitor change progress
  • Support change management at the organizational level
  • Manage the change portfolio

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications
Skills and Qualifications:

  • Bachelor's Degree in Computer Sciences/IT Management or equivalent qualification with minimum 4 years of relevant experience in technology domain with business support or analyst, preferably in an IT services industry. A solid understanding of how people go through a change and the change process
  • Experience and knowledge of change management principles, methodologies and tools
  • Exceptional communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable; able to work in ambiguous situations
  • Resilient and tenacious with a propensity to persevere
  • Forward looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • Must be a team player and able to work collaboratively with and through others
  • Acute business acumen and understanding of organizational issues and challenges
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience with large-scale organizational change efforts
  • Change management certification or designation desired
  • Must have high profile stakeholder management experience with good English written and verbal skills.
  • You must handle multiple tasks at one time and work successfully as part of a team, while being under pressure.

Knowledge of ITIL and ISO 20K ITSMS standards is highly preferred for this role.

We are looking for someone with good communication, problem solving skills and who can be flexible enough to work on shifts if required. Having any IT industry certifications will be an added advantage. Usage knowledge of any Service management tool such as Open Text Service Manager or ServiceNow is an added value. Practical experience in change management or similar positions is a plus.

*About Qatar Airways Group: *
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

*How To Apply: *
If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

*About Qatar Airways Group *
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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